Weekend daytime staff need training in customer service!! I will never be back! Came in from Langley after 3 failed attempts at phone calls with no call back only to be disappointed and huge waste of time!! No more for us!! Looks like we're not the only ones!! Management should have a serious meeting with their Front staff!! read more

Ordered and picked up the High Tea @ Home Kits for Mother's Day! Plenty of street parking nearby, and an entrance to an underground parking by the building. Appreciate everyone there for doing what they can to stay open during these times. The interior has been lined with shelves with orders ready to pick up (everyone must order ahead). Storefront signs ask for only 1 customer inside at a time, and complimentary gloves or hand sanitizer is provided. As I had paid for my order ahead of time, I was in and out in the store within two minutes flat. Then I was on my way to driving back home to surprise my mom with High Tea! Cute little sandwiches, sausage wraps, and scones that weren't throat choking dry. Loved the extra touch for the tea to come with a tea bag, in case we wanted to use it. Will be tempted to try their baked goods soon! read more

Hillcrest Bakery & Deli - High Tea at Home kit with one supercute little flower. - Sandwiches Near Me - White Rock, British Columbia

I grew up in Marpole where THE GREATEST BAKERY was located in the 90s. The Olde Muffin Shop on Granville opposite Safeway was one of the best local businesses and sold the tastiest treats, sandwiches, and soups. I ate lunch there every day when I was in Grade 7 and they were the kindest, most lovely family. They made the best sausage rolls in town. I've spent the past 25 years trying to find sausage rolls as good since but have always been let down. Until now. Hillcrest Bakery makes sausage rolls almost exactly the same as the ones I've been searching for. They're also the only bakery left that makes Copenhagen pastries. And the apple strudel is DELICIOUS. The service is upbeat and friendly and we're about to become regulars. read more

I spotted these Vanilla Slices (what I grew up calling Napoleons) in Hillcrest Bakery and I couldn't resist the throwback to my childhood. They may not be the name I remember them as but they definitely tasted like the ones I grew up with back in Ontario. This bakery & deli is always busy and now I understand why. You can tell when products are homemade and it's worth the wait in line. Vanilla Slices can be a hit or a miss (i.e. too dry) but this slice was a definite hit. read more

Hillcrest Bakery & Deli - the entrance to hillcrest bakery and deli - Sandwiches Near Me - White Rock, British Columbia

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Purchased 2 pumpkin pies for Thanksgiving. Pies were absolutely terrible. i could not serve for dessert. Returned for a full refund. They said it seems some important ingredients were missed in that batch.... I won't be going back. read more

Wanted to get a cake for my Mother's 90th birthday. I could not travel to be with her due to work and covid protocol - and it is not easy to arrange cakes in Canada while you are in another country. Hillcrest made it easy. Courtney was a very helpful on the phone, and my Mother had a beautiful and delicious cake to share with her friends and staff at her care home. The fact that they just came out of a lockdown and had a day to share cake made it all the sweeter! read more

A lovely bakery with the MOST divine fresh fruit and cream cakes. I've ordered several from them and they are always amazing. The fresh fruit is sweet and perfectly ripe, the cake is light, airy and not too sweet and the cream is obviously made from fresh dairy and so delicious! They also put on tea with princesses for kids, which I've taken my daughter to, and she loves it! What a wonderful community member along with being a quality bakery in White Rock. read more

Amazing birthday cake for my Mother! She is still talking about it days later... The next day delivery service is great - Hillcrest made celebrating easy. read more

My husband bought a black Forest cake for my birthday today, unfortunately, it was probably the WORST cake I've had in a long time. The decorating was lovely but the cake itself was dry and crumbly nothing like a Black Forest Cake should be. Next time I'll go to Save On Foods or any other chain store, very disappointing, I won't buy here again read more

Would it hurt for the Hillcrest ladies behind the counter to crack a smile :(. And/or acknowledge their customers??? I thought it as just a one-off. But I went there 4/5 times again and the same unfriendly service. My partner encountered the same bad experience too! We took our bakery business to another local shop that smiles and asks if we need service (not just stand there without saying a word which is unfortunate). Happy Giving Tuesday! Peace UPDATING REVIEW April 2018: With the new location under the Soltaire Condos, the staff are friendly now :). New owners? New staff? Either way it's inviting now. And the making is still tasty. 2 for 1 deals for Day Olds. There goes my NYE resolution hehe read more

I don't normally post 1 star reviews but this place is terrible! The women behind the counter are rude and unhelpful. I asked if they used certain ingredients in their baking and couldn't answer it. Bought a loaf to take home and it was moldy! Stick with Cobbs up the street. read more

I was in there today for a nice quiet lunch with my hubby. Was not too happy with the gentleman serving at the front counter. I gave him 3 strikes before I decided to write this review. 1. He ignored me being next in line for service. 2. Asked him to save me the last fancy oreo donut because we were still having our lunch and he just gave me a "grunt". No eye contact for affirmation. 3. After lunch I was asking him a name of a donut and he responded me with a "What" ??? I wanted an extra donut to add and he was not very happy and he just flopped and squashed the second donut in the box. Now these donuts were not cheap!!! That is not customer service ....Sir!!! read more

Located in older strip mall with grocery store. Pretty good selection of cakes and cookies. Like their raspberry shortcake ones. Handful of seating tables inside. Will be moving across street in Aug. read more

Oh my goodness Ken W. I shook my head when I read your review. I thought it was just me, or that I happened into Hillcrest at the end of a long day and the staff were too tired to acknowledge me. It appears from your review, this is their standard practice and my experience was, unfortunately, not unique. I am not sure why they would put so much money and effort into relocating and so little effort into customer care. A simple "hello" or "I'll be right with you" seems too much to ask for. While this could be a funky local business, they have forgotten the most important ingredient along the way. read more

YUM, YUM, YUM! My family routinely drives from Seattle, Washington to eat at Hillcrest Bakery. Love the food and the staff is incredibly friendly. I wish it was closer to home, but worth the drive! read more

We ordered the take home tea and were very disappointed. They did not include all items listed with no substitutions and ignored an allergy notice. When contacted they were very rude and basically said we were incorrect. The food we received was fine but not amazing. We will never return. read more

Visited Hillcrest Bakery last week. While waiting in line outside we noticed food handlers were NOT wearing masks. ??? If store clerks in shoe stores, furniture stores and most restaurants care enough about their customers and themselves to wear masks why don't the people who prepare and package food at this bakery/deli? We chose not to purchase food from this bakery and will not patronize it in the future until the employees care enough to cover their mouth and their nose. I do not want to eat food that people are breathing on as they package and prepare it. read more

About a year ago I ate one of their cakes at a party. It was so good that I asked the host where she got it from. Fast forward to the summer, when there was a groupon for half off a cake. I snapped it up asap in preparation for the holiday season - I knew I wanted my cake coming from here! Fast forward to December... I ordered my cake over the phone. It was easy, fast, and painless. A week later I arrived at the bakery to pick up my cake. It was LOVE AT FIRST SIGHT!!! I ordered the Italian Torte Cake, which has puff pastry, custard, white cake, and loads of whipped cream. The puff pastry adds a nice savoury dimension to the cake. The 8" cake was too big for me, so I froze about half of it and have been hacking off pieces of it ever since. Want to know something? A piece of frozen cake, microwaved for about 25 seconds, is delicious! In fact, I'm eating my last piece right now :) I would definitely return for another cake! read more

Tasty & wonderful homemade soups, sandwiches and other treats. Took a group of seniors there on a tour & they very much enjoyed the tasty lunch & friendly service. Wonderful daily lunch specials, deals on breads & more. Nice little outdoor sitting spots too. Great community gem! read more

Cakes from this place are incredibly delicious, in the past we always went there for this reason. We stopped going there because the service is slow and unfriendly. The people working here are more concerned with standing around chatting and using loud inappropriate humor. Was really put off and probably won't go back. read more

I have to disagree with another reviewer. The ladies there were extremely friendly, smiling and laughing. As well, the clubhouse sandwich I had was one of the best I have had the pleasure of eating in quite some time. They also had an orange and club soda drink in the cooler that was fantastic. Certainly will return as much as possible. read more

Wow! I ordered their Italian Torte for my sister's birthday and it was simply delicious. Everyone raved at how light and perfect it was. Thank-you!! read more