I'm sharing my experience so others can avoid what I went through after purchasing a vehicle from Hilltop Cars. I was told the car had been inspected and was in good condition. Very shortly after buying it, I discovered major safety and mechanical issues that were never disclosed, including:    *   Torn/damaged engine mounts - a serious safety issue that is visible with even a basic look under the wheel well    *   Worn/unsafe tires that needed replacement    *   Alignment problems affecting safety and drivability    *   A chipped windshield that was never mentioned These were not minor fixes. I paid $3,105.47 for the mechanical repairs, plus another $147 for the windshield chip -- totaling $3,252.47 out of pocket to correct issues the dealership failed to disclose. When I brought this to their attention, I was given conflicting explanations about the "inspection." At first, I was told the car was inspected. Later, they claimed it was only a visual inspection. Even if that were true, a proper visual inspection would have clearly caught torn engine mounts, because they are visible without even lifting the car. That tells me the inspection was either not done properly, or not done at all. I was also told more than once that I would be reimbursed and that they would "cut me a check." That promise was repeated several times, yet there was no follow-through -- only delays, excuses, and shifting responses. Buying a car is a major financial commitment, and customers deserve honesty, transparency, and accountability. My experience did not reflect that. I hope this review helps others approach this dealership with caution, ask detailed questions, and insist on proper documentation before purchasing. read more

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bought a truck from here 3 months later engine light comes on every month from there i had to fix replace stark plugs than sprakr plug coils than alternator goes out on me smh. trust if your desperate to get you a ride it aint worth messing up your credit etc with this lot trust me. your better off going thru cars-direct. read more

Bought a car here and less than 3 months of purchase it needed a new transmission then the engine started ticking and I went to talk to Miguel and he promise to call to fix my car it never happened I wouldn't recommend this place to anyone if you had any of these problems I would contact the department of consumer affairs immediately! read more

Like so many I've already paid into my car of 1 month which I felt they should've fix cause it wasn't due to my error and I hadn't even made the first payment yet. I will be getting a lawyer soon and I think people should get together and do a class action lawsuit against this company. We work hard for our money and they are fraudulent read more

Please don't buy a Car from these people. Their so dishonest!! I brought a Charger from them and 3 months later it broke down. They still had the nerve to smile in my face like everything was ok. I told them about my issues and they ignored me. These assholes are crooked!! read more

Shawn and Miguel helped me find a car I needed and helped worked with my bad credit I have. I really enjoyed how friendly and willing to work with me they were. I highly recommend you come on in to the dealer and have a look around. read more

Hilltop Cars - I love this fully loaded 09 Honda Pilot - Car Dealers Near Me - Long Beach, California

Miguel was very informative with every question at hand. Gave full detail and disclosure. If you have any questions or concerns I highly recommend Miguel. read more

STAY THE FUCK AWAY!!! Their cars are as raggedy as the sorry mutha fuckas who sell them. My transmission went out in a matter of days! They lied and said my car was never in a accident, and I found out that was a lie! They are selling cars and trucks that are nice on the outside but ran through hell on the inside! They won't give me my money back ($2500 down) so I'll be taking them to court! #Untrustworthy #Liars #Snakes #Assholes read more

Honestly fuck this dealer I regret getting my car here at this bullshit ass place they sold me a salvage 2016 Honda that wasn't even reported to the dmv. The whole bottom of the car is all broken and missing pieces I've barely been having the car for two months and it's has been making noises the first two weeks that I got the car & the person from the dealership says he can't help me with anything expect get me cheaper parts and I have to pay for the repair this is complete bullshit and if I would've known I would've been in this position now I would've never gotten my car here . One thing I learned now is always take someone to check out the car before signing because once these mfs get paid by the finance they don't give a shit. read more

Do not buy a car from here my car worked for two months and it broke down they did nothing to fix it I put over 3000 in a car I'm paying a note for and it's still not running. The car is totaled I only drove for a few months I begg if you not to buy a car from here read more

Just purchased a 2005 Dodge Magnum from this great local dealer, and the entire experience could not have been better. Miguel was the salesman that helped us with the sale. He was a very friendly young professional and treated us like family. Nima, the finance manager, simply blew us away. He was very honest, which was very refreshing, as it is hard to find honest businessmen in the auto industry. He got us the car at a very good price and even helped us get some nice 22" rims at a great discount. I have had the car for a few days now, and love the vehicle. It's a great used vehicle that runs very well. If you are looking for a used car and want some honest and friendly people to deal with, then I have strongly recommend Hilltop Cars for your next purchase. There is a reason they have been in business for so long in the Long Beach area. A true 5 star experience!! read more

They're super nice if something goes wrong with the car all you have to do is take it and they'll fix it or inspected if you feel like somethings wrong free of charge they actually help you Miguel was very helpful with everything and Shawn the sales guys is always making sure you take a look at everything read more

Thank you so much Hilltop for hooking our Family up with the 2011 Chevy Impala!! It's a great running car, beautiful, and sleek! We couldn't be anymore happier for your awesome service that you always show our family for buying cars!! Xoxo Camille, Krystal. read more

Hilltop Cars - Car Dealers Near Me - Long Beach, California

I've purchased a vehicle from this place and a month later my brakes started squeaking and my car started over heating.

Very pleased with the car that I purchased today thank all you guys for everything that you did to put in it I love my red beetle read more

Hilltop Cars - Thank you guys - Car Dealers Near Me - Long Beach, California

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They denied me and my husband we're here looking for a car loan they wouldn't approve us but we went to Carson Honda they approve this for a brand new 2019 car with a low car note $373...go to a real dealership read more

DO NOT BUY A CAR HERE. I was lured in by their too-good-to-be-true price and the laid back sales person. I should have seen the warning signs when I got to their lot and stepped in their office: looks like this building has not had any maintenance in 30 years, with stained ceilings, dirty floors and walls, and desks covered in paper. But the car was so cheap, and I had driven so far to get here, so I ignored the unprofessional atmosphere and eventually bought the car. Big mistake - I should have had the car professionally inspected before signing the paperwork, because a year later the car completely broke down and needed a $850 engine repair. Turns out the previous owner never changed the oil. The following year, when I attempted to trade it in towards a new car, we discovered that there was frame damage, uncovered during an Autocheck report. Hilltop had previously given me a clean Carfax report, but not Autocheck. Turns out Hilltop knew about this frame damage and failed to disclose it to me which is illegal in California. I hired an attorney and over a year later I finally won the case, got all my money back and returned this piece of junk car to them. Don't make the same mistake I did and stay away from this deceptive dealership. I bet they pull this stunt all the time and hope people don't find out about preexisting conditions, or if they do, they just hope they don't go to the extent I did in hiring legal help. Get all used cars inspected by a qualified mechanic before purchase, and ask for both the Carfax AND Autocheck report so you have a better idea of its history. And realize that if a seller doesn't inform you of preexisting frame or flood damage and you later discover proof of those conditions you have every legal right to a full refund on your purchase no matter how much time has elapsed. read more

I went to purchase a car and I was given permission to take it to a mechanic and I'm so glad I did. The car needed nearly $2,000.00 in repairs and I was assured that the vehicle was in great shape. The finance gentleman was nice but the car was a lemon:( read more

Horrible service! Was interested in test driving a car and was told I couldn't until we sat down to work out financing! Why should I waste my time if the car isn't what I want? I have NEVER been refused a test drive...I don't know how they sell any cars when they make it clear they can't be bothered read more

GARBAGE SERVICE. First day I go there to check out a car I seen the price of the car online for 7,999 the lady tried to say it was actually 8,999 and that the car I was looking at was a different car. I pointed out to her it was the same vin number, she had no answer. Then I couldn't test drive the car unless they ran my credit first. Come back a few days later to negotiate a price and the financial guy was just a dick! Ignorant and rude, first of all this guy did not know how to talk to people. He wanted to now shoot the price up to 9,999. He says there was some mechanical done to the car and two new tires that were installed. They fixed a few sensors and put two new cheap tires. Place sucks better luck going elsewhere with better service. Don't get hustled! read more

DO NOT BUY‼‼‼‼‼ A car from this lot, unless you're a very experienced mechanic and even then, an electronic diagnostic is recommended, prior to purchase. In addition, Mike, the owner of this business, is very unprofessional, make a habit of buying bad cars and fixing up the body only, to make it appealing to the customers eye, with no concern as to how the car drives, rather it's safe to drive, or if it's altogether a LEMON Lastly, his car fax reports seemed to be a tad bit doctored, so if he attempts to use such documents to convince you the car is running in good condition, don't believe it. Go with you gut and expertise. Good luck! read more

Place was terrible. Looks like they can't afford a bigger lot so they just piled a bunch of overpriced used cars in a driveway. Salesman was terrible. Asked me what I was looking for and I told him an SUV and he literally just tried to sell me ANYTHING. Making suggestions that maybe I want an Altima or a Corolla. I walked off the lot the second he looked away. I would never go back. read more

My boyfriend and I spent hours at one dealership test driving cars. Was approved for a certain amount and found a car we both really liked. Only to be told that we weren't approved for that particular car even though it was the same exact price we were approved for. Disappointed, we started to head home when we drove by Hilltop Cars. Once there, my boyfriend and I were greeted by Miguel. Not wanting to waste anymore time, we told him straight out what our situation was and said if you can help us great, if not, let's not waste anyone's time. Turns out, not only did he get us into car, but he got us into a car that we both loved, broke down the deposit so we wouldn't have to pay it all at once and got us the lowest possible monthly payments on our new car. Miguel was very friendly and very helpful and if you decide to pay this place a visit, he's the one to ask for. read more

Usually we're very reluctant to buy vehicles from car lots due to a bad experience several years ago but after looking at some of the reviews for Hilltop we decided to give them a chance. I'm extremely glad we did. We bought a 2005 Z71 Tahoe at the beginning of July and the car is wonderful. The customer service was also excellent from the salesman all the way to finance. They both we're very informative, honest & helpful. Our salesman came in on his day off to make sure we were happy and the gentlemen in finance was so easy to talk to and really friendly. It's obvious they try and obtain better quality vehicles then most car lots and have a more professional attitude. Coming from my husband and I who have numerous years work experience in the dealership business we would highly recommend Hilltop. read more

Hill top owner work with me on my down payment. The staff there was very friendly and professional. Need a car go their.

Bought my 2015 Jeep Grand Cherokee from here and still runs great !!!! Recommend for sure

They are amazing! We are first time buyers and I didn't think we'd be able to finance a car but they helped us so much. We walked out with a car same day. I will send all my friends here! read more

I recently bought a Subaru from this dealer. They were very helpful, Miguel was the sales person who helped me. They worked with my credit for a very long time in order to get a good rate. (Which I am very grateful for) Overall a very good experience and I would totally come back... read more

I purchased a 2002 mustang from hilltop n I'm thankful that I reared the reviews Before going this helps a lot. Miguel the sales man was very helpful he treated me Like a friend not like other car dealers. So for my next car I'm coming back these Guys. Thank you hilltop n Miguel keep up the good work read more

I tend to shop for cars on-line and Hilltop had a wonderful presence. I was surprised at how small the business looked but the quality of their vehicles was wonderful. The price was the best I could find, the quality better than anyone else's, and the service was top rate. Friendly, efficient, willing to work with me on timing as to when I was going to pick up the car, pulled the car fax, explained everything in simple terms, and even worked with a local dealership to procure extra keyless entry bobs so I didn't have to get them myself after I purchased the car. They made sure that all of the documentation was complete and reassured my husband as he did a walk-through on the vehicle before we drove it off the lot. I would recommend Hilltop Auto Sales to anyone who is looking to purchase a quality used vehicle. read more

great customer service :) ask for MIGUEL or JOSE best sales persons. Im very happy with my 2014 nissan

Just bought a 2007 Jeep from this local dealer and it runs great!! Hilltop cars has sales people fully experienced. I recommend the salesman "Miguel" , he was very friendly and really worked with me . Too anyone looking for a nice decent car with no hassle and good prices this is the car dealer too go too ! read more

Just brought a 2008 dodge charger from this place!!! The customer service is awesome, I test drove the car and fell head over heels in love with it! If anyone is looking to buy a nice car at a affordable price, this is the place to go! Ask for Miguel. He makes sure he puts you in the car you want guaranteed! So what are u waiting for,,,, head over to hilltop cars now to purchase your new luxury vehicle today! The prices are unbeatable!!! read more

This place is amazing! Each staff member worked extremely hard to make sure I left the lot with a car I love. Super genuine people. Thank you again Mike, Charles, Miguel & Shawn! read more

looking for a car this is the best place to go-to. great prices. great customer service, family oriented.

do not give this place your business!!! they mislead and deceive their customers! ! their cars are shit and the mechanic they send you to is lazy and fixes everything as rigged up as possible!! they tell you what ever it takes to get your money and then cya!!! mike n miguel... both full of it!!! go down the street to pch auto sales ... they may be a little more expensive but it's worth it read more

what can i say!!!!! hilltop #1. i told them what i had down and what i wanted my carpayments to be..and my crédit was not good at all.they work on it...didn't ask for more and got my carpayments way less..this is the place to go.. with my bad credit i cant believe i'm driving a nice car.. do to hilltop. thank you so! !!!!hands down. .. read more