Worst hotel stay I've had of my adult life. NO HEAT in January. Pool closed w no notification. Even…read morethe creamer curdled when I put it in the mild in the morning. Don't stay here.

This lady in this picture is very racist she said we couldn't make chocolate chip waffles because…read moreit will dirty the waffle maker and only greeted white people that came to eat breakfast and didn't say anything to them this is the back of her and I go there a lot love the hotel but won't eat from there again because of her

Stayed one night and would most definitely recommend. Felt very comfortable and safe.read more

Lynda and Ryan , chefs kiss! 5 stars, should be more, alas…read morethis is the top of the heap. my only other experience at a 4 points was in newburg, you can read that yelp, its kinda scary/funny, none of that here at all. loved every moment, thanks for the purity suite! the pool/hot tub was great, (you need wristbands!) and the facilities were also top notch. the restaurant on site could use a push, ill yelp that later, but for my vacancy needs, look no further then four points! i know if i am back in the area, they are continuing to get my loyalty. rest up and never miss a sunday show

Restful Stay & Great Value…read more We stayed one night at the Hampton Inn in Norwood and had a very restful experience. The room was clean, the bed was comfortable, and the bathroom was amazing--especially the shower with plenty of hot water. The entire facility felt well-maintained and clean. The front desk staff were very nice and helpful. Even though we had some booking issues, they handled everything professionally and kindly, which really made a difference. Breakfast looked good overall. The only downside was that there were no eggs when we came down around 8:00 AM--we may have arrived before they restocked the scrambled eggs. That said, the coffee was absolutely delicious. For the price, this hotel is a great value. Comfortable, clean, friendly staff, and a peaceful night's sleep. I would definitely recommend staying here if you're in the Norwood/Boston area.

Pictures look great but the room was decent at best. I've definitely had better stays at other…read moreHampton Inns. They have ample parking with a great restaurant attached (Mick Morgan's) and I really think the restaurant made our stay bearable at almost $350/night. The toilet paper holder was broken and the toilet paper roll would slide off and the holder couldn't be used. The carpet could use shampooing; it had a stale funky odor. The air conditioner barely cooled the room off and we left on the lowest setting of 65 degrees. The housekeeping staff was super loud each morning. The breakfast served had brown, over ripened bananas that had fruit flies all over it. Oranges weren't ripe enough. Hot breakfast was overcooked and dry, making it inedible. The staff that ran breakfast wasn't friendly at all. Got a yogurt and left. I don't recommend this specific hotel and I won't be staying here again with all the options nearby.

I am so EMBARRASSED I am even admitting I attempted to stay here. The beds sheets were not…read morechanged. I pulled bk covers to see ASHES , BLOOD STAINS, FOOD AND BODY FLUIDS!!!! The floor hasn't been swept let alone mopped. No towels and trash full fridge has old food in it. He wouldn't give me bk my money or new sheets so I slept in my car! By farther filthiest place I've ever been to!!!!!

I live here and this is the dirtiest place I ever seen. My room is clean. I also was cleaning the…read morerooms. They are so cheap when they walk their shoes squeak. I got paid $3 for people who came for a hour or 2 to get layed. $4 if they stay over night. They had and still have another guy who is suppose to clean. The sheets are not changed like they are suppose to. Doesn't sweep. The owners here have not changed the bed spread since it was on the bed. I clean the way it should be. The bathroom walls are gross. The bed spreads have cigarette burns. The sheets are nasty. They could care. I would never recommend this rat trap to anyone!!! I also fell Super Bowl Sunday went out at half time and started shoveling fell broke my angle and they never ask how I'm doing!!

Wonderful place! Everything planned went smoothly. The staff readily assisted when needed. Food and…read morealcohol well prepared. Great experience!

I came here with a group of friends for their Clue Live Event. Tickets were about $100 a person and…read moreincludes food (a buffet) and entertainment. I didn't have high expectations for the food, but it was better than expected. When you initially get there, there is a Cheese and Fruit Charcuterie Board as a snack. There is also a bar with a small selection of drinks (not included). For the buffet, they had assorted fruit, salad, pasta salad, and bread with the main entrees being roast beef, salmon, roasted potatoes, veggies, and pasta. The food was great, especially the salmon! For dessert, they served carrot cake. After you dine, they start the interactive show of the murder mystery. It follows like the movie/board game where someone is killed and you have to figure out why, where, who, and with what weapon. The actors were good and really into playing their roles. You explore thought the mansion (which itself is huge and cool) and check rooms for clues and interview the possible suspects. They reveal everything at the end and the team who gets everything correct gets a small prize. Overall, a fun experience if you want to try something different with friends. I do recommend coming with a group or you will be seated with random people.

Very disappointing stay overall. The hotel felt outdated and musty from the moment we walked in…read more Elevators and doors are in need of some upgrading. Our room keys constantly stopped working & never worked for the outside doors. There was no breakfast offered, which was frustrating for the price we paid. Every morning and night our neighbors were smoking pot and the smell filled the hallway. The staff seemed more interested in their phones than helping guests. The location was convenient, but the overall experience was far below what we expected.

Hotel is drab and dated. Room felt dirty. The bed felt like the sheets hadn't even been changed…read more Not ironed at all - just wrinkled and dull. It was expensive for such a poor hotel. I can't imagine this is a place for a conference center. Pool closed. Lobby dull. I'd never go back again.

I had a stop here in September 2024. I believe this was built in 2017. Have to offer props to…read moreAmanda who helped answer questions and get the room sorted even with the issues (broken TV), along with letting me know what the cookie of the evening was each day! Hotel had a block of rooms at a lower rate, which was a nice thing - close to the event and very close to the Target and other restaurants right nearby, along with a Wegmans in the complex. Also right beside the train station, so that was convenient if you didn't want to drive into Boston. Location can get packed with fans if you have football games going on, so the weekend rates were higher than the weekday rates by quite a bit. Space is relatively new, lobby clean and restaurant/bar there, as well as check in and a small shop for snacks. They had a water tower there, too, and a small area with TVs and a business center all on the first floor. Pool was closed for maintenance, and gym was small but had all the basic weights and a couple treadmills. And they have some cookies out every night (varies by type). They do room service every other day, or you can call for more frequent service (or state none at all at the start). The food service area is only open a few hours of the day (it's not continuous coffee available, you have to go to Dunkin or a Starbucks instead of that's your drive). Rooms were comfortable and had plenty of lights and a small fridge, AC that you could turn off, blackout curtains, and a mirror. TV didn't work, initially, staff came in and at least had the cable working, but the TV video was all blue tinted. They said it'll get fixed with a new batch of TVs coming in, so we'll see what happens the next time we visit! Parking lot had plenty of space, shared with the urgent care next door and the Del Frisco's Grille.

I stayed here one night because my flight was canceled.. I…read morewas not impressed with this place at all .... The room was small and cramped the heat took 3 hours to warm up the guy at the front desk was nice but not really professional.. I got a cheeseburger at the bar.. and it was totally disgusting I threw it out after one taste.. it was a very poor quality burger.. Burger King would have been better.. but it was10 degrees outside and didn't want to go out... but there was something about this place I just didn't like.. my go to place is the Hilton garden inn canton.. but since my flight was canceled I picked this place for the Price.. the price was all I like about this place.. I had a 6 night stay at a hotel i really liked...

Painful review to write - jewelry missing from room while attending a wedding…read more The General Manager, when reporting just kept talking over me, calling me rude for "accusing her staff of theft". I didn't even get to speak. Brianna Geez. I applaud defending employees but how about Listening? Empathy? Two rings were gone. From my suitcase. One valuable. One sentimental. Let's talk and figure this out. Nope. Nonstop loud talking, agreeing with me to call the police. Lock up your key pieces or better yet bring them everywhere you go. Don't trust this place

Be careful at this Hilton Garden Inn. The room is an okay size and the hotel is relatively clean…read more But there are NO SAFES available in the rooms for valuables. Additionally when we checked in, we were told there was breakfast in the lobby from 7am-11am. Never was it mentioned that this was not complimentary and when we came down in the morning for breakfast there was no signage before entering the breakfast area that made guests aware of the charge of 19.99 per person for breakfast. We only found out after sitting down with our food and being handed a check. When we voiced our concerns to the front desk staff, the woman there blamed US for not thoroughly researching the cost before sitting down. She was rude and accusatory. This is extremely terrible customer service and not representative of how a hotel should be run. We weren't even asking for a refund we just wanted signage put out for other guests so that they wouldn't make the same mistake as us, as other guests had the same reaction to the bait and switch we experienced. To top it all off, the breakfast wasn't even good and was a very limited selection of congealed eggs and cold sausage. Despite the front desk staff arguing that no signs should need to be posted--lo and behold the next morning signs were placed so that guests would see the menu and costs PRIOR to entering into the breakfast area. So not only were we made to feel bad for giving feedback, the staff then actually took our helpful feedback to help other guests. Terrible experience all around.

It was just fine. A bit pricey. Perfectly adequate. Service was good. Either I threw away the…read moretray for the coffee maker or housekeeping did. They brought a new one the next day. TVs are ancient. I gave only 3 stars instead of 4 for the TVs. No way to cast. Bring your laptop and HDMI cable.

With so many hotels to choose from even one small problem drives you away from returning…read more Closed pool did it for us. Nice enough place but our main entrainment while in the hotel was not available. Sorry,