The older African American women women who works at the food court here was awful with her customer service but her college a younger Caucasian male took over and was so kind and sweet , the front desk males were so kind from entering to leaving the building , the rooms were clean, the pool was clean , lots of clean towels , hotel was nice, and the valet drivers were so kind and work all around the clock , really enjoyed my stay here also the pastas here are yummy . read more

Housekeeping never entered my room after 4 nights! The room service is horrible! They brought me a bag with eggs, toast, and potatoes in separate to go containers. With no silverware. I kept calling and got their voicemail. How about a tray or a table with all my food on a plate? I would have been better off ordering from the Denny's next door. read more

Front desk nice and helpful Booked through Hotwire, expected more for a 4 star(how it was advertised) Rooms were really basic and standard Room service was really disappointing . I ordered pancakes, 2 coffee, orange juice, and avocado toast for $75 and it came like this. Photo attached. No plates or anything. Ordered fresh squeezed Orange juice, it was clearly bottled juice. And the pomegranate on the avocado toast was like really fermented and old. Tasted like wine. I called room service, and they only offered to make a new one, but I said no thank you that I wanted to let them know that the pomegranate seeds were bad. Nothing else was offered for compensation. Poached egg was :/ read more

If it wasn't for Mohammed I would've given a 3.5 because of dogs next to our room barking non stop. But comfortable and clean for a quick one night stay read more

The hotel itself is clean, easy, all the accoutrements you'd expect. Nice fitness center, very pleasant attentive staff. This is a 5/5 for Natalie (from Texas) at front desk. She was extremely personable, accommodating and memorable. Nice job on that hire Hilton! Thank you Natalie. I'll be back. read more

Mohammed did excellent for us, professional, attentive and courteous. Exceeding expectations

Thin walls, ugly furniture and rooms, only one elevator working so you have to wait 5-10 minutes while they prioritize their elevator for their staff cleaning. If I were the hotel, I would hold cleaning supplies on each floor so staff doesn't need elevator for access during very busy mornings for hotel guests. read more

Hotel room is fine, but I ordered some room service which was "Chocolate Lava Cake $15 - Rich melted chocolate cake, with a scoop of vanilla ice cream" $15 bucks for this in the photo. It didn't even come with the ice cream. I chalked it up to just getting ripped off and learned my lesson and ate the cake. It was small and it wasn't even hot. I'm pretty sure someone went to the gas station next door and got this cake for like $3. A couple minutes later, the hotel staff returned with ice cream. I guess they forgot it. It was ice cream in a carton but it was a huge carton. By then, I already ate the cake and I was full so I passed. The staff guy was nice though and I think he felt bad because he knew the cake was kind of a rip off. Anyways the hotel is fine, just don't order the room service. read more

Hilton San Diego/Del Mar - The saddest $15 cake in San Diego. - Hotels Near Me - Del Mar, California

This is an older Hilton property that has been refreshed and is located right off I-5 next to the Fairgrounds/race track. We had connecting rooms overlooking the parking lot. The highway noise is lightly audible, but is more like white noise. The rooms were updated and clean. The bathrooms are kind of small, but not a big deal. The fan is super loud, though. Both for the bathroom and the AC unit. We ended up turning off the AC at night so we could sleep. Amenities: only saw the bar area open July 2021 for food and drinks. Website says Coastal Kitchen open w/e only. We did order some food to hang out at the pool - basic food like wings and flatbread with hotel pricing as usual. The pool was a good size and hot tub too. We stayed during the weekdays so it wasn't super crowded in July after the fair was done. Lobby and public spaces were nice and newish. Staff was super nice and helpful. I had an issue with my bill and they fixed it right there at the counter. Regarding location, the beach is a far walk ... I wouldn't walk, but you can walk 2-3 miles. Lot of busy streets not a nice walkway there. We drove to the Dog beach and Solano area beaches (you have to try Parlour Donuts!) It was busy, but not too hard to find street parking during weekdays. Lots of decent food options close by. read more

So far, mini fridge is my room is broken, they brought a new one. I have been sitting at the high tables at their restaurant for over 20 minutes waiting for my cocktail to learn they don't have all the ingredients to their speciality drink. I am still sitting here waiting to get another drink. Ehhhh read more

Hilton San Diego/Del Mar - Hotels Near Me - Del Mar, California

The hotel Lobby and outside areas are beautiful. The rooms.... mediocre. Portable ac unit. Small bathroom..... Roaches.... that's it, that's all. Disgusting. I'm leaving. read more

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My first stay here was okay, but I definitely had criticisms. I'm just wrapping my second stay now - and I feel it's worse. The room felt like a motel 6 quality - it felt dirty and dated. The front desk staff seems snobby, outside waitstaff was awful, and bar staff was not friendly. Worst part was check-in. I am an honors member and love the pre-check on the app with the electronic key, to avoid lines at the front desk. I travel many times a month ... this is the only Hilton that still requires me to check in at the desk. Every time they blame it on the app, or on me. All other hilton stays have been seamless with the app. Yet again, I had to wait in a line to check in... I have bi-weekly work trips planned for Del Mar / San Diego - I'll NEVER stay here again. read more

If you're into beach vacations, the Hilton San Diego/Del Mar isn't a bad option. It's about a 25 Lyft ride from the airport just north of San Diego several blocks from the ocean. It's a large property with a bar, restaurant, breakfast area, gym, etc. Once you check-in at the lobby, you'll be guided outside to your room. The rooms are all flanking the outdoor pool and hot tub. The rooms themselves are large. The bathrooms are spacious with a separate room for the toilet within the bathrooms. If you're traveling with a baby, there's more than enough space for a crib (that the hotel will provide). If you want a room with a view, ask for it to face the pool and not the parking lot. Two things to note: 1) The hotel is clearly old and it has that musky, beach hotel smell throughout, including your room. 2) The cleaning staff are friendly, but not attentive. Every day I was there, I had to ask for them to clean my room and my room was never fully cleaned afterwards. read more

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The front desk team was super friendly. I was with a friend and my friends Airbnb wasn't ready yet when he came in early in the morning. I figured it would be a nice surprise for him to just relax take a nice hot shower and enjoy the coastal town. I used the app DayUse to book a room from 10am to 6pm that day only. When I arrive the front desk found my reservation and got us all set up with a room. Parking was simple and the room was nice and cozy. Checkout was simple and quick too. read more

First stay, had moments to find a place and being a Diamond member without knowledge, booked a night here. Huge rooms, clean, windows need to be updated to double pain as the noise from the pool area, annoying. The carpets, outdated, show their years. The shower curtains, way too short, water gets everywhere, not exactly safe, Wound us using most towels to keep from slipping and falling getting out of the shower. I will say Paulina's service when I checked in, outstanding. Parking, $27 for Diamond members, when I to go Hilton 5 Diamonds, my parking is comped, disappointed. The outdoor bar at night, very nice - great service. The staff served me last minute as when I returned from a meeting they were in process of closing. Best cheeseburger, fries, drink and desert! Amidst the minor aesthetic nuances, it was nice but know the Hilton brand can do much better for what the place is charging guests for a stay. read more

Honestly, this hotel looks nice at glance BUT it's very very dirty inside. You can tell it's very un maintained. The shower floor was filthy yellow, the wash hands sink was stained from previous uses. Sadly we had to stop and rest over night and didn't get the best experience of cleanliness. read more

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I am shocked why they have 3 stars, this hotel is beautiful, the location is just gorgeous. I stayed here for the weekend a few weekends ago and it was amazing, from the easy check in process to the secures parking lot which made me feel safe about leaving my car. The pool area is huge, this is by far the best Hilton in San Diego. I went to the bar in the lobby and I wish I can remember his name but he made everything so fresh. He wasn't just a bartender he was a mixologist, he was so kind and made our night even better with his amazing attitude. Can't wait to spend another weekend here! read more

Just one for the front desk assistant that provide some help. Lobby lack of water dispenser for hot or cold water. The wife worthless not able to see my Netflix. The rooms are not clean daily so if you used your courtesy coffe or tea are not clean or replenished.you have to ask the front desk and they just leave the items on the floor!!! If asked again are placed in a bag and handed to you so you have to clean it yourself no paper towels or dish soap what an inconvenience. As consequence you won't use it again. the glasses if you used them good luck if you get clean none as housekeeper service is limited. Rooms it's not as clean as expected also it was a disappointment to be one more night. Hilton is going down hell I saw other bad reviews. Just go to another place read more

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Always cozy fabulous family fun! The beds are great! As is the space ratio! My kids were bummed there was no microwave for popcorn popping. We survey!Thank you! read more

Hilton San Diego/Del Mar - Hotels Near Me - Del Mar, California

Bar tender Jeremy was incredible. Pizza was great. Service of housekeeping was amazing. They even brought ice to my room because I couldn't leave. read more

i'm not sure about all the bad reviews. We had an amazing time from the minute we walked into coastal kitchen. The young lady sat us immediately outside underneath the heater it was beautiful and got us her drinks then Brandon showed up and we ordered a salad which was delicious and then our entrée was the grilled salmon it was perfectly cooked we had an amazing time it was delicious food and the service was impeccable thank you so much read more

Stayed here this past weekend. Room was clean and front desk service was super friendly and helpful. However, the bar and restaurant leave something to be desired. We had lunch on the first day and my husband ordered the cheese and pepperoni flatbread. It came out with no pepperoni. They took it back and when it came back out they had clearly just thrown some heated up pepperoni on top of it. It fell off when he picked it up. That night we came back from dinner out and wanted a nightcap. The bartenders clearly had no clue what they were doing. Had that bar been busy it would have been a nightmare. It took 15 minutes to pour a beer and make a martini. And while I waited for my drinks, some man who clearly had been poured too much and irritating everyone, sat at the bar with no shoes on. Apparently he pretty much lives there from the loud conversation I overheard, but this wasn't his living room. The next night we came back from being at the far and wanted a quiet snack in the bar before heading to the room. Kitchen closed at 10pm. It was 9:57pm. Bartender with no personality wouldn't even check to see if we could get a quick sandwich or something. I've worked in restaurants and bars so I understand when things are closing. But, she wasn't going anywhere since the bar was open till midnight and it wouldn't have hurt her to check and see. We walked around the corner to Denny's. In a nutshell, I wouldn't stay here again. read more

It's not great. Hilton hotels have taken a dive. This by far was the worst one that I've ever stayed in. It's too big not to have room service. We're still in a pandemic so it makes sense. The front desk was accommodating in moving me from room 1069 to the third floor after a tumultuous night. 1069 should have been a broom closet not a room. It's right next to the exterior door and people were slamming doors left and right as if a hotel room with a "privacy please" sign on it didn't exist. The parking situation from the back for rooms 3001 - 3020 and moving luggage is unfortunate. It's not accessible. I really enjoyed dragging my luggage up stairs where it should have been a ramp. I'm not a person who needs accessible necessities but I could see how it could be bad for someone who needs them. The bedding was comfortable. The towels were motel quality and not plush. Next time, I'm staying at a Marriot. read more

I'm a huge fan of The Sound of Music so imagine my delight when I walked in and it was on all the TVs's at the bar. . I give this place a Doe Rey Me rating. read more

This is my third time staying here. Unfortunately there is not an option to stay anywhere else because it is being paid for by my employer. The rooms are absolutely disgusting and the staff are argumentative. The bathtub was clogged and full of debris from the drain. They let me move rooms but overall every room I have stayed in has smelled or been not quite up to par. I would not stay at this hotel. Just because it is in Del Mar does not mean it's going to be nice. One positive was a meal I had. It was a pork chop and was really good read more

Hilton San Diego/Del Mar - Filthy clogged bathtub - Hotels Near Me - Del Mar, California

I have had the worst experience interacting with personnel at this hotel. I cancelled my reservation several days before , due to Covid. I was told that if I sent in proof that I would get my refund of $608.00-even though this originally was a non-refundable booking. I spent 2 months and approximately 3 hours talking to different personnel , at different levels and was promised that I would get the credit. One individual was obnoxiously rude and said that I wasn't eligible for the refund even though I was told differently). Finally, I filed a dispute with my credit card company (which in hindsight I should have done at the beginning). Only then was the credit applied. I will never do business with such a poorly run business again. With their attitude, it seems that they would rather have someone stay with Covid then issue a refund. read more

Stayed in room 2043 and overall the staff and everyone was nice but mid stay my 3 year old hurt her foot and said she had a boo boo while trying to see what she was talking about I myself felt a stab in my foot. I noticed the carpet was pulling and the wires or whatever hard and pointy mesh that keeps things together were sticking out and stabbed my foot and my 3 year olds foot. read more

Hilton San Diego/Del Mar - Bathroom in hotel room - Hotels Near Me - Del Mar, California

I picked this location due to the close proximity of Del Mar racetrack Upon arrival with 2 cars we were informed It was an additional $60 per night for parking - on the 2nd night we returned to a dirty room. I was informed housekeeping Is upon request only- my mom was I'll and tested positive for Covid after our departure. Lastly, the room had bedbugs and confirmed 7 weeks later after an inspection was done. read more

This is not a hotel for adults. I cut my long weekend short because I was so disappointed in this hotel. First of all it was noisy. Children were running through the halls every morning starting at seven am and every noise reverberated in the room. Second, it was dirty. People would use the pool and dump their towels in the hall. People also left their waste baskets filled to the brim in the hall. Once I even found popcorn strewn all over the hallway. But the worst offense was when I was taking a shower and I opened my "clean" towel to find black gunk on it. When I told the front desk I was leaving early, they didn't ask why. It may not be their policy to ask, but it felt like they were used to it and had heard it all already. read more

My husband and I were in San Diego for a weekend getaway and it was pleasant. We got in quite early and asked for an early check-in and the staff went above and beyond to help us so that we could situate ourselves and enjoy some sight seeing. The hotel staff were helpful and friendly, our stay was completely fulfilling and we'd be happy to book here again when we are in San Diego for vacation. Thanks for the experience! read more

This review is for the restaurant inside the hotel. O.M.G. The three of us ladies had THE most serious salt attack from the poke bowl we ordered. See picture. Don't be fooled by the lovely and vivid color, it is a serious salt attack. I mean, like, it is the You-can-call-ambulance type of bad. No kidding. We are drinking large glasses of water, I literally have to keep a gallon of water nearby. On top of that, the service was super bad. read more

Hilton San Diego/Del Mar - Hotels Near Me - Del Mar, California

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The hotel overall look nice but good luck sleeping. The bed is stiff as a rock the room has an air conditioner but it doesn't cool down the room at all so it feels like 80 degrees. The service is terrible we called for someone to come look and the air conditioner three times in the matter of 2 hours and every time we asked they said he will be right up! No one came either of the times, so then we just decided to ask for a fan and they said he would be up quickly but he waited 1hr and 30 minutes to come up. So do not stay here unless you're desperate save your money people. Ps i am currently writing this still in the hotel. The hotel overall look nice but good luck sleeping. The bed is stiff as a rock the room has an air conditioner but it doesn't cool down the room at all so it feels like 80 degrees. The service is terrible we called for someone to come look and the air conditioner three times in the matter of 2 hours and every time we asked they said he will be right up! No one came either of the times, so then we just decided to ask for a fan and they said he would be up quickly but he waited 1hr and 30 minutes to come up. So do not stay here unless you're desperate save your money people. Ps i am currently writing this still in the hotel. read more

Other than the convenience of location, this place is not worth staying. They charge you for parking but don't even tell you that they were until you're checking out. The pictures make the place look way better than it was. It was run down and the pool didn't even stay open past 9. There was literal mold on the sprinklers within my room and the difference between the ones in the hallway is disgusting. It is a health hazard and all they could do for me was remove the parking fee because I booked through a third party but one would think that if they could partner with them in the first place then why could they not arrange something more for me other than give me free parking I didn't even know I was going to have to be paying for in the first place. I am thoroughly disappointed that a well represented place like the Hilton could be like this. I will not be staying here again and don't recommend it to anyone. read more

Hilton San Diego/Del Mar - sprinkler in the hallway - Hotels Near Me - Del Mar, California

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Mohammed was so helpful with my luggage and so very nice and professional! Thank you, Mohammed!

First off, DO NOT GET ICE FORM THE 3rd FLOOR MACHINE.. tried to get ice but the machine wasn't dispensing, opened it up and holy crap, mold, dirt, and plain filthy inside.... rooms are nice, beds and pillows are very comfortable, tv sucks, some channels HD some SD, but my biggest issue was paying for a lanai view and having to stare at this tree. Makes no sense So ordered room service, pork belly taco and chicken wings... wings were delicious but the taco was invisible... I'd pay 20 bucks for a great pork belly taco, this is their version of a 7 dollar taco... i pulled the 3 lbs of cabbage off so you could see the meat, or lack of... you decide read more

Hilton San Diego/Del Mar - Hotels Near Me - Del Mar, California

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Clean and quiet spread. This hotel is nestled near the racetrack which would save you on parking if attending any activities. *Just be sure to use the underground tunnel when crossing the wide busy street The hotel revolves itself around the large pool. Nice decorative decor on the walls representing the legends of horse racing. Convenient Starbucks products In the lobby. Outside heated pool and jacuzzi. Paid parking allows you to enter and exit anytime. There's no where to park for free in the general area. Diamond members get free breakfast voucher and each additional guest pays $10 Nice breakfast spread including a variety of breads and cheese, Greek yogurt, almond milk, fruit, etc... read more

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I tried to book for a race the site sent me to Booking.com. I never received confirmation from either place that I had a room. I was charged for a room that I couldn't cancel because I didn't have a confirmation number. Hotel is refusing to refund 352.00 dollars. A multi billion dollar company I guess they can afford to lose a customer. ZERO STARS read more

Let me start by saying the hotel is clean and very well located, the restaurant bar is nice and the food is good. Security was also good. That being said, the hallways, although well lit and provide ample room for persons and luggage, are like echo chambers that amplify even the slightest noise straight into the rooms. All night and very early morning kids hollering, parents talking, every little noise bouncing off the walls into the room. We went to the hot tub for a little relaxation before bed, got down there shortly after 9:00 pm. The sign on the pool gate says 9:00 pm closing however the guest book in the room says 10:00 pm, which worked to our advantage, but they should support each other. Also, the sheets are ridiculously loud, don't roll over or you will wake not only yourself, but also your neighbors. I felt so horrible for my husband who had to get up for a meeting the next morning because between the yelling and loud sheets he got no sleep. I can't see us returning to this hotel when there are many other options. read more

Hotel needs TLC. Bathrooms were old and water stood in the tub while we showered. No coffee in the room and you need to pay for a plain cup of coffee at the restaurant if you want any in the morning. Overall mediocre experience. The bell desk and valet people were very accommodating. Mohammed and Isfar stood out with excellent service in helping with luggage. read more

I stayed here with some friends last minute and am so glad we all stayed! We loved it. We had 4 rooms with 4 families who all were checking in at the same time. The front desk agents made sure that we were all near each other which was amazing. The hotel itself has a large pool in the middle and is surrounded by guest rooms. The rooms/property were very nice and updated. The rooms were very clean! The restaurant looked beautiful but wasn't open at this time due to COVID. We had a great time and can't wait go back. read more