My experience at this hotel was a pleasant one. I frequently go to the cafe downstairs and I receive excellent service, bravo to Carlos who always greets me with a pleasant smile and ensures that I am served promptly and nothing is too much of an effort for him. Keen to please filling up that extra teapot with water or providing a sympathetic ear when needed. I also was a member of Living Well Gym and enjoyed my membership there but the prices are too high. read more

Excellent conference amenities and not too far from Circular Quay and the Rocks. The Staff are very friendly and helpful. If you get there early, especially, after a long travel from the states or elsewhere, you can always ask for the key to the downstairs gym to at least get a shower. Great view of the city if you are lucky enough to get a room with one. The rooms are large and you gotta love the king size bed! read more

I have been fortunate to have stayed in few Hiltons over the years and this one is up there. The rooms are a great size and well furnished. There is a pillow menu (yes, I know) and two showerheads to chose from. There is a TV in the shower (yes, you do need it there) and the other usual suspects (lounge, bed, desk etc). The black out blinds are amazeballs and if you like to wake up to natural light the sheer curtains offer enough privacy. There is a lap pool and spa down stairs and a VERY well equipped fitness centre. Location, location, location - right in the heart of great shopping options and a nice walk to the harbour. Get yourself there - NOW! read more

My second, and last update on my stay at the Hilton. I have reviewed them again to upgrade my rating to a 2, based on the action they took after I finally got to share my experience with Management. They contacted my bank and refunded the overcharges within a day of it happening, and they also refunded the cost of Day 2's breakfast on the basis that because of my day 1 experience I didn't go back on day 2. Although the two days I spent there went from bad to terrible, their attempts to make it right seem sincere, so although I will still likely never go back, I think they deserve better than a 1. read more

Really enjoyed our stay! City view was very nice. Room was a good size, very clean, decent size bathroom. The hotel itself is modern, and in a great location. Walking distance to everything including the opera house. Everyone was very friendly and helpful. read more

Hilton Sydney - View from our room - Hotels Near Me - Sydney, NSW

Currently on a long 2 week stay in this hotel for work and loving it so far. Got upgrade to top floor executive suite with lounge access. Really amazing service staff with regular request for feedbacks. Really surpassing expectations and most likely will end up being my most preferred business trip hotel. read more

The location couldn't be better. It's next to the Queen Victoria Building (QVB), easy access to shops, restaurants and the train. A quick walk or train to Circular Quay. Very central location. The rooms are impeccably clean, service is courteous and speedy. I would stay here many times over. A must if you're staying in the CBD. read more

Room decor & interior is very modern but bathroom doors are sliding with no locks, which is a problem when you want some privacy. The bathroom walls are also translucent so you can see shadows through the glass when the main room light is off. Other than that this hotel is top-notch read more

Great location!!! Easy walking distance to the shops and food places. Modern decor inside and has great city skyline views! I recommend people staying here due to its great location and friendly staff! read more

Hilton Sydney - City view from room - Hotels Near Me - Sydney, NSW

This hotel is in the perfect location. Right in the center of everything. Walking distance to darling harbour, Kings wharf and the opera house. The king deluxe room is somewhat small but I would say normal for big city hotels. The service is wonderful. They have turn down service. Front desk is friendly and helpful. Rooms are clean. I typically prefer Marriott brand hotels but this is by far the best Hilton that I have ever stayed in. Maybe they are better outside the US. Great hotel, great service and great location. read more

Hilton is a safe bet. Great rooms and the service is good. Located in the heart of the city. Modern finish and very clean. The executive lounge is a standout and well worth the upgrade. read more

The best hotel for business!! Clean and free wi Fi! The lobby is so spacious , you can have all business dealings done , the location is perfect , officeworks is close by if you want to have some documents printed, food and shopping is all around the area! read more

I stayed for two nights in a standard room. The hotel and room itself was modern and worth the money. However i did have a problem with security after having to call three times (between 2am -3am) due to a loud guest next door. He did not once ask the guest to be quiet. Eventually i went down and spoke to the manger who happily changed my room and offered me a free breakfast. Would go back read more

We arrived from a long flight from the US and they were able to accommodate early check in at 10:30Am. They upgraded our rooms and gave us access to the executive lounge and free wifi due to gold status. The spa suite was very large and there was a couch for my son to sleep on. The traditional rooms are pretty tiny so it might be worth it to pay a bit more for a larger room. The executive room offered free continental breakfast and drinks + appetizers in the evening - very nice touch! Staff was friendly and helpful with maps and directions. I would certainly recommend this hotel and stay here again. read more

The second time we've stayed here and have had no issues!! It's a in such a perfect location between George St and Pitt St! The automated mini bar is a bit over the top and there's no room in the fridge for anything else. Friendly staff on reception and would recommend this as a place to stay in sydney! read more

The hotel itself was fine, but my entire experience was overshadowed by the verbal abuse I suffered from Luis at the front desk. My friend suffered the same fate. Unacceptable. read more

This Hilton property is centrally located in Sydney CBD and within walking distance to everything Sydney downtown has to offer. Townhall station is few steps away and take you to anywhere further away which is very convenient. The room is reasonable size, I am hoping there is 2 queen/double beds configuration here similar to in US but I find it rare in Sydney. I am diamond member and has access to the executive lounge and it is one of the best Hilton lounge I have been to. The view to Sydney skyline from here is gorgeous. The buffet breakfast is awesome with good variety. Not to mention the exception service from all its staffs that makes us feel welcome and valued. However the reason I don't give it 5 stars is I am not comfortable with the automatic charge system if you take item from the minibar. It makes perfect sense that we need to pick up item to view before considering if to consume it. Also kids might pick it up to view the item as well. I am not charged but I am not sure if it has Amazon Go feature that it won't charge you if you put the item back. Something to take note. read more

Great hotel smack in the city. Approx 10mins walk to Darling Harbour. Lots of Shopping and eateries around this area. Friendly hotels staff. Rooms clean and beds comfy. Free WiFi offered but connection speeds very poor and takes along time to connect and download page. Non smoking hotel. read more

I have two words for you: MAGIC BUTTON The service at this hotel is impeccable. I haven't experienced much better. The Executive Lounge is also a nice treat. Although, some of the staff was so antsy to clear your plate, that they would take my plate away when I was mid-bite into my wrap. What if that wrap had had unwrapped, I would have to leave the mess just on the table. Also, I don't like to be wasteful, I have no problem reusing a plate as long as it is sauce free. I understand that I am in the minority when I say that, most guests in the Exec lounge expect to be pampered and need a new glass/plate when refilling with same drink/food. I guess my expectations are just right rather (as in down to earth and I always say thank you) than feeling so 'deserved' of excellent service. So I get it. Honestly, the staff is trained to be so incredibly polite. I would give 5 stars, but the uncomfortable bed knocked it down to 4. I had a king but it was two twin mattresses and you could tell. One side was more deteriorated than the other side. No sprawling out on this king bed. The bathrooms were really cool, all the frosted glass, very modern. My shower leaked however (I had to lay 2 towels down before showering and wipe up the water every day; I don't know why or how this was happening) and there seemed to be a tiny bit of mold in the corners. Staff was friendly and very accommodating (other than the little cafe in the lobby, they tend to ignore you: I had to ask to be waited on and for my check, when I was clearly done, and waited for a long time for my change. This happened twice) dry cleaning was perfect, and room was nice. read more

Great room. Friendly. Room was even serviced when I went out for a dinner / movie. Super impressed.

We stayed at this place for our honeymoon and the total experience was phenomenal. Everyone was so friendly and helpful and managed to turnaround a disastrous start, courtesy of United Airlines, into a wonderful experience. If you get a chance to stay here, opt for rooms that allow you to use the Executive Lounge. The service, food and drinks will make you feel like royalty. My wife and I are definitely looking forward to our next trip to Australia because of the people at this hotel. The rooms were clean, service was great and this is a good central location and in walking distance to all the major attractions. We took the City Hopper Tour one day and realized that we could have walked to most places (except Bondi) or taken the free city bus (#555) when we were feeling lazy or had too much shopping to carry. ; ) Thanks to everyone at Hilton Sydney (Stuart, Stephen et al) for making us feel like Kate & William! read more

Very tasty buffet breakfast. Humungous piles of bacon, epic pancake machine and lovely juices. The wall of wine bottles was very interesting. They were very careful about their gluten-free options. The GF croissant was actually light, puffy and tasty. Wonderful for our coeliac father. read more

Very clean, great decor/feel and super friendly staff. Location makes it very convenient. Breakfast is great but pricey.

I think I had one of the worst hotel experiences I've ever had. I booked a room through Priceline . When I checked in I told the gentleman I was staying 4 nights not 3. They had 3 nights written down. I manually changed it on check in sheet. The morning of the 4th day I had a bill under my door. I called downstairs and the lady looked into it... Called me back in my room and said she found the link through Priceline and everything fine. I now assumed all is good. Hours later a man who worked for the hotel just walked into our room (no knocking). He ran out but I found him in hall and all he kept saying was he made a mistake, very nervous. 20 minutes later the head of housekeeping was knocking at my door wanting to know why we weren't out. I go downstairs and talked to asst. mgr. "Sae", she checked into it and found out the 4th night never went through for Priceline. It sure would have been nice if I found out the day I checked in or the morning of the 4th day when the lady said she found the link to Priceline. ....instead of everyone acting or saying I had the 4th night. I ended up paying alot more for that 4th night. Asst. mgr. wouldn't come off her $ and no one would talk about mistakes hotel made or man walking into our room OR ALL THE EXTRA TIME it took. Talk about customer service! Not at this hotel! I was so ready to leave Hilton and I definitely won't stay there again! read more

We would personally give only two star, for the place I mean the location . We were unhappy with the quality of food and service it self.

We were spending a week in Sydney after getting off a two week cruise through New Zealand. We chose the Sydney Hilton for its central location and because we are diamond members and they have an executive lounge. The hotel itself is very upscale contemporary, but the rooms are on the small side. We had just gotten off a ship where we had a suite so it was a bit tough for us to spread out with only two drawers in the room. They offered to upgrade us but the room wasn't as nice and didn't have the great view we had. The view was fantastic....we were on the 43rd floor. As Diamond we were able to have a buffet breakfast in the executive lounge or a full buffet breakfast in the restaurant where you could order eggs any way or an omelette. In the afternoon they would serve tea and scones and then in the evening there would be a full spread of salads and goodies along with non-alcoholic or alcoholic drinks for happy hour in the Executive Lounge. Housekeeping was incredible. Our room was kept spotless and they had turn down service late in the afternoon where they would freshen up your towels also.The two concierge's at the front as you walk in are fabulous. They made most of our excursion reservations along with our transportation to the airport when it was time to leave. I keep the Hilton honors app on my phone, so it is quite easy for me to communicate with the desk if there was anything I needed. They also had a pretty cool system set up on their phone called "magic". You would just hit that button on the phone if there was something you needed. The room was beautiful, the bed was comfortable, as usual the linens were top notch. I wouldn't be surprised if this particular Hilton is one of their flag ship's. They should model all Hiltons after this one. My only suggestion is to have more drawer space. I highly recommend this Hilton. read more

Truly this is the best Hilton property I've stayed at across all brands and hemispheres. From the check-in to room service to the executive lounge, all of the staff go above and beyond to make you feel comfortable and welcome. We were able to check in early but once we got to the room it felt uncomfortably warm. We chalked it up to it being a warm winter day, an anomaly. When Linda from room service came in to drop off our water and wine, she noticed the heat too and personally called the GM to make sure the A/C got fixed or got us moved to a room with working aircon. This was not at all her job but, my goodness, was it appreciated since it was about 25 Celsius in the room! We spent alot of time in the Executive lounge which was fantastic. Ask for Benja as he has great knowledge for the first time visitor to Australia from the US. Please check out the Marble bar under the hotel. Great cocktails and amazing decor! For the second half of the trip, I stayed at the Intercontinental and wished I was back at the Hilton for all of it :) read more