Eddie was absolutely amazing and was extremely professional. We called him to help investigate why…read morea microwave got burnt out & was smoking. He quickly returned my call and was onsite within an hour. He determined that the microwave was not installed properly, needed to have its own dedicated breaker, and was not grounded properly. As he worked to address the issue, he uncovered several other issues with the electrical setup for the kitchen. For each issue he showed it to me, explained why it was unsafe, and presented a several options on how to proceed. While making the repairs, he discovered several electrical boxes hidden behind drywall & tile, which he needed to gain access to in order to complete the repairs. Before he made each cut he gained my approval and every spot he opened up he gained access to hidden boxes. He did not make any unnecessary cuts in the wall! Overall, Eddie was truly amazing and I would work with him again if I ever needed anything. I really appreciated how he showed and explained everything he found, as well as laying out the multiple remediation plans. He is extremely passionate about his work and it is reflected in his expert craftmanship.

Eddie is honestly the biggest scam artist I've come across as a homeowner. He quoted me an amount…read morebefore a job to do electrical work in multiple rooms, outside, and in my garage. To this day my wife and I are not sure what he actually did. And unfortunately, I was injured at the time he did the work so it was difficult for me to check what he was doing - which in hindsight I think he took advantage of. He told us the light bulbs he was putting on the ceiling fixture above the basement stairs (nearly impossible for us to replace ourselves) would last 10 years. They're already out!!! He was supposed to remove an ugly fixture in my office and replace it with a new one. He replaced the bulbs only!!! He was supposed to put up new fixtures in my garage and fix a couple of the other fixtures. He replaced bulbs in one fixture only and never put up new ones!!! To this day we have no idea what he did in the garage. He was supposed to put in a certain type of split heating cooling system designed for the square footage of my garage. When I checked the part of the one he put in, it wasn't even strong enough to cover the square footage of the garage and does nothing!!! To add insult to injury my wife caught him lingering about our yard AFTER HE WAS DONE AND LEFT! Very strange. So did he charge me less after all this. Nope. Same price. Again, I was "couch ridden" at the time and so could not check anything he was doing. DO NOT HIRE THIS GUY!

I recently worked with Chris from Grant Electrical and Professional Services on a lighting project…read morein my home. We installed new ceiling LEDs and Lutron Caseta HomeKit smart dimmers, finally bringing much-needed light to two bedrooms. I used the Yelp Project tool to find multiple professionals in my area. Chris stood out for his attentiveness and follow-up to ensure he adequately quoted and understood my project needs. Working with Chris was fantastic. Scheduling his time was simple, and he treated my home with care. I felt fully informed throughout the layout, wiring, and installation process. When one of the fixtures I provided for the project turned out to be defective, Chris took the time to troubleshoot the issue properly and returned for a second visit to finish the project once I received my replacement fixtures. He even ran a new line when we discovered the original builder installed one of my switches without any existing electrical wiring! It's great to encounter individuals who demonstrate professional integrity and are passionate about their work. Chris and Grant Electrical exceeded my expectations. Chris completed my project to a high standard and left my home immaculate, as if he had never been there. I appreciated this, mainly because some work occurred in my two-year-old's bedroom. I am more than satisfied with the outcome and would enthusiastically recommend Chris for any project. I plan to call him again for my next project.

NEGATIVE ZERO STARS if it could be given. Chris Browder is a scammer. I paid him $2500 worth of…read moredeposits and he never stepped foot in my home to do the work I hired him for. After 8 months of "waiting for my supplier to provide material", and weeks long of delayed replies, I had to move forward with another electrician. He never refunded my deposit, which is essentially robbery. Supposedly he was willing to refund 75% of my deposit, which is complete BS. Avoid this scammer at all costs. Legal action to follow...

Wow I'm so happy I found this company, Johnathan, the owner, is wonderful. Extremely…read moreprofessional, knowledgeable, and quick to solve the problem. I will have him back to do some updates and highly recommend his company.

Highly recommend. Had Volts & Watts out to my home in…read moreNaperville to replace all my receptacles and install a bidet, and let me tell you they brought the spark. Not only did they show up on time (actually, early in the AM!), but their professionalism and attention to detail were energizing. What really impressed me? They didn't just do the job they educated me along the way. I now know the difference between a 15-amp and 20-amp receptacle like a pro. Who knew home improvement could come with a free electrical lesson? The bidet install was smooth (pun intended), and the new outlets look clean, tight, and up to code. Solid work, no short circuits in service here. Already planning to have them back for a few more upgrades--because finding a trustworthy electrician with current knowledge and great attitude? That's rare.

I reached out to this company to schedule an estimate for a home project. After communicating with…read morethem, we agreed on an appointment for Tuesday at 4:00 p.m. I confirmed the appointment and even adjusted my work schedule so I could leave early to be available. On the day of the appointment, I never received a confirmation or any communication that there was a problem. After waiting, I made several attempts to call and text the company but received no response. It wasn't until much later that I was told they didn't have availability and was asked if I wanted to reschedule for later that week. I understand that unexpected situations can arise and schedules can change. However, what was most disappointing was the lack of communication. My time is valuable too, and a quick call or text letting me know there was an issue would have been appreciated and would have prevented me from rearranging my day unnecessarily. Based on this experience, I did not feel confident moving forward with this company. Reliable communication is an important part of customer service, and unfortunately, that was lacking in my experience.

Set-up an in home estimate with this guy Phillip, he set the time and day. I agreed. Well nobody…read moreshowed up, and no call or message asking to reschedule. So I don't care how good your work is, your word doesn't mean shit. Wouldn't recommend this company

I scheduled a visit from this company to get a quote for generator installation to replace an old…read moregenerator. After waiting for 3 hours for the tech to arrive I got a message saying that he would be late (at least another hour). I had to run some errands, so I explained where the existing generator was to the office contact and told her that there was no need for the tech to talk to us because none of the work required inside access. The tech came when we were out (I caught him on our surveillance cameras) and inspected the location of the old generator, then left. Two days went by and there was no follow up (no contact at all) from the office about my quote. Over the next week I asked three more times and got no response. The word "Fail" in their name is appropriate - THEY FAIL TO MEET EVEN MINIMAL STANDARDS FOR RESPONSIVENESS.

I had the best experience with Fail Safe Electric in Naperville. I just bought a Tesla and needed…read moreto have my wall connector installed. I had a few companies come out to quote my set up. Out of the 3, I chose Fail Safe Electric. They were the most knowledgeable. They were able to start right away and came on time. The electrician that installed the Tesla charger was super helpful. We chatted about placement and what was best for my garage and car placement. I had a situation where the easiest installation for the electrical contractor would have been a pain for me to charge each night. I would have needed to back my car in. So, the electrician went above and beyond and spent extra time and resources on project to accommodate me. He said and I quote, "I just really want you to be happy with your setup, that's the most important thing" I really impressed with Lou and Pete. I will call them for any electrical needs in the future. If you need a Tesla charger for your new car, call them!

After hours call answered promptly. Came out in ten minutes and figured out the problem. Couldn't…read moreask for more. Fast, courteous and knowledgeable. I would definitely recommend.

My wife and I had Robert do several complicated jobs around the house that required an experienced…read moreelectrician. Robert provided service above and beyond any other electrician I've used before. He was on time and spent an extra hour making sure the job was done right. After the job he even made sure the place was picked up. I highly recommend using Robert and Longstreet for any of your electrical needs.

GREAT COMPANY TO WORK WITH!! Provided me with a piece of mind when preparing our 100 year old home…read moreready for closing sale. Great communication on the service provided and proposed service. Pricing very competitive.

This is the best electrical contractor in the area.When I had a short in my kitchen, two other…read moreelectricians could not find the problem. I was told that I would need to gut my kitchen to either find the break or to just have it rewired. Luckily a friend referred me & told me to I call Olson before making my decision. They came out promptly & luckily found the issue. The others were on the right track, but stopped short of finding the issue. Steve & Paul located the break, & were able to fix the issue without having to gut the kitchen. They do quality work, & are extremely knowledgeable. I refer them now, & will only use them for my electrical in the future!!

Adrian took very good care of us with an issue for our rental condo in the South Loop. We had a…read moreoutside GFCI burn out very badly, believed to be from weather exposure. This shorted out all inside electrical in living room of our rental unit. We live out of state and our tenant works 12 hour shifts at the hospital. Adrian accommodated a late night appointment to get this fixed promptly. He was very responsive and handled everything professionally. Thank you again for the great work and prompt communication.

This was the second time using Adrian for electrical work. Most recently he installed multiple can…read morelights, replaced outlets/switches and also upgraded the amp service to 200. Work was done in timely manner and he came in with the lower of the other estimates I received. Will be using him again in the near future and highly recommended him for any electrical needs you may have.