In a world that provides very little service anymore I was pleasantly surprised going in here…read moretoday. I had several devices that needed batteries. One was a garage door opener. One was a key fob and one was a tile which is a key finder. I did not know what batteries I needed. They were not only nice enough to open the devices up and see what batteries I needed. They walked up front and retrieved the batteries that I needed, and when I told them I did not know how to put them in. They took each device and put them in . And did it all efficiently too! Thank you!!!!! If I could give 10 stars, I would everybody else should model this business right here

This used to be my favorite Ace store when I had reason to be in the area. Now, I don't get here…read moreoften, and the construction on Butterfield really encourages one to AVOID the area. This place was hopping today. One entire row of the parking lot and part of another are now dedicated to dirt, mulch, and other yard products. That makes the parking lot even more of a hazard than normal. I picked up a couple items and was on my way. Fortunately I did not need assistance because it looked like that wasn't going to happen anytime soon.

Stopped in to purchase a cover for our new Traeger pellet grill. We found an entire display of…read moreproducts. Clean well organized store, staff was extremely knowledgeable and helpful. My tip is to explore the entire store for unique items that a home owner would need.

Nice selection, good parking, very helpful and knowledgeable staff. Within the first two minutes…read morewhen I was there I could hear them ask everybody who walked in "What can I help you find?" as soon as the person walked in. Once each person told them what they were looking for, the staff members would tell them from memory what aisle to go to. As for me, they helped me immediately and gave not only a ton of great advice about the items that was purchasing for a home pressure canning, they also told me the best way to get the best deals. Tori in particular was especially helpful and very knowledgeable. I felt welcomed from the moment I walked into the store until well after I left with my purchases. when in the area and in need of anything, I will definitely be back here. I honestly can't imagine going somewhere else.

We've used them on a residential job. On-time, on-budget and quality product!read more

From the owner: We Got The Product For Your Project!…read more A&L's Construction and Redi-Mix is a trusted ready-mix supplier committed to serving our customers and ensuring every project is completed on time and meets industry standards. We have been supplying and delivering ready-mix concrete and bulk building materials throughout the Chicagoland area and Northeast Illinois to residential and commercial projects for over 30 years.

quick, prompt, profesional, respectful. Here are some aditional words because this review needs 85…read moreto post.

Vic was great, very responsive, on time and the crew was quick with installation. The new well…read morecover looks so much better than the old one. The guys were professional and very respectful. Would recommend and will use them again in the future. Thanks!

This past Saturday, May 8, 2026, we were in the Carol Stream Home Depot looking for a cordless…read moreblower. After searching around for one we thought we might like we were approached by Ryan who works for Milwaukee Tool within the Home Depot Store. When we explained we wanted a light weight, quiet model he pointed us to a Ryobi model (the company that also makes Milwaukee tools) that seemed perfect for what we wanted and needed. He then explained that if we purchased the trimmer/edger we would also get the necessary battery and charger that would work with all three implements. To further help us make the purchase decision he opened the trimmer/edger and put it together which allowed my husband to really assess if it was going to work for him. At another point in the process, Jim, from electrical came over to lend a hand. This level of service was exceptional and will not be forgotten the next time we need to make hardware purchases!! Thanks to Home Depot for hiring such dedicated employees.

My Home Depot truck rental experience was one of the worst customer service experiences I've ever…read morehad. I reserved a rental truck three weeks in advance at the Carol Stream, IL Home Depot. When I arrived to pick it up, I was informed that my reservation had been cancelled. No one could explain why, and I had received no phone call, email, or any other notification that my reservation no longer existed. The rental associate did everything they could to help, but they were just as confused as I was. They even told me this isn't an uncommon occurrence and that two other customers the day before had also been turned away after their reservations were mysteriously cancelled. That says this is a systemic problem, not an isolated mistake. The associate searched for another available truck and found one at the Downers Grove Home Depot. Before making the drive, I called that store myself and was told they had a truck available. After driving all the way there, I was met by employees who informed me they had misread the computer system and there was actually no truck available. I asked to speak with a manager. While he acknowledged my frustration, he also couldn't explain why my original reservation had been cancelled. After a lengthy discussion, the only solution offered was a truck that had been taken out of service because of a broken windshield wiper. Since I had no other option and urgently needed the truck, I accepted it. To the manager's credit, he reduced my rental charge by 50% for the 2.5-hour rental, and I appreciate that gesture. However, a discount doesn't fix the underlying issue. The most frustrating part is that Home Depot allows customers to reserve trucks weeks in advance, charges a reservation fee, and then apparently provides no guarantee whatsoever that the truck will actually be there. If reservations can simply disappear without notice, what is the purpose of making one? To make matters worse, the manager even suggested that perhaps I was supposed to do something after making the reservation to confirm it. I did exactly what Home Depot required--I made the reservation, received a confirmation number, and paid the reservation fee. There was nothing else I was instructed to do. My advice to anyone considering a Home Depot truck rental is simple: don't rely on the reservation. Even if you have a confirmation number and have paid the reservation fee, there is apparently no assurance that a truck will be available when you arrive. If you're moving or working on a project with a strict schedule, be prepared for the possibility that your reservation could be cancelled without warning and without explanation. This entire experience was frustrating, inconvenient, and completely avoidable. Home Depot needs to fix its reservation system or stop calling it a reservation in the first place. Angry customer