First place bombed (7 minutes prior to Pearl Harbor) Dec 7th 1941.read more

The Kailua Chamber of Commerce members and Erin Tagupa our Executive staff member have created a…read morewonderful organization in our Kailua community. As a Realtor member, I have met wonderful people who are part of the business community. My business has benefitted. Personally I have benefitted by meeting wonderful people who help make Kailua the special place it as become. If you are a business person in Kailua I recommend that you join in the fun.

The Kailua Information Center is pretty much the Kailua Visitors Bureau. It's run by the Kailua…read moreChamber of Commerce and gives out information about what's available in Kailua, activities information, bus routes and directions to where you want to go. We went there when we had visitors staying over and they helped us and gave info and pamphlets to activities (not only in Kailua), bus route info and pamphlets, etc. They'll tell your where the beaches are, and hiking trail - though sometimes I think it depends on the volunteer Overall though, it's a good place to figure out what to do in Kailua and they won't try to sell you anything like some activities centers do. It's located at the Kailua Shopping Center (a small strip mall) where Times Super Market is located on Kailua Road, at the north end by Elvin's Bakery and the restrooms. It's run by friendly volunteers and their hours are: Monday-Friday 10 am - 4 pm Saturday 10 am- 2pm Sundays sometimes Sometimes it's closed during the stated hours if volunteers aren't available. Toll free number: 1-888-261-7997

They got to our house in under 5 mins and saved the day. I can't thank these guys enough, they are…read moreamazing

Please do not call the number provided for emergencies! Dial 911 in case of an emergency! Valuable…read moretime can be saved by not calling the station directly. Aloha

When driving into Kaneohe or anywhere near the Marine Corps Base, you'll see the green hill with a…read morewhite tower structure at the top. If you have military access, you can take the short (but steep!) hike up to a beautiful view. If you come in through the main gate, you'll head straight and then turn left when you get to the golf course. Keep going past the Klipper until you get to the Officer's Club. The road up the hill is right across from the Officer's Club and you can park in the lot there. (It's also labeled as the overflow parking from the OC.) And yes, you can drive up the hill, but really I think that's cheating. (Do be careful of the occasional car if you are walking.) As I mentioned, the walk won't take you very long (maybe 10ish minutes), but it is a steep and winding road. Even during the morning hours, expect to sweat! You'll see Marines running up with their gear and you'll be in awe of how out-of-shape you are, no matter how fit you think you might be! (Just me?) Of course, the top provides some breathtaking views, which makes the trek worthwhile. Obviously don't touch or go into the restricted areas, but you can walk around a bit to check out the scenery. Depending on when you visit, I recommend getting lunch at the Sam Adams grill over by the golf course on the way back.

Excellent staff at the Kapolei Social Security office!…read more Every representative I've interacted with has been courteous, patient, and genuinely helpful. I've been working on handling my dad's account for quite some time now, and all three of my visits have gone smoothly. Each visit helped me better understand the process, and although the wait can be long for walk-ins, I'm grateful to have been able to get everything taken care of efficiently. When you arrive, security assists you with either the mobile check-in or entering your SSN into their system. After receiving your ticket number, you simply wait to be called. There's also a screen displaying the numbers currently being assisted. Restrooms are conveniently located nearby, and the air conditioning keeps the waiting area comfortable. I've walked in twice - the first wait was about 30 minutes, and the second was 1 hr and 40 mins. The one time I made an appointment, I was shocked when they called my number right on time! :) From my experience, those needing answers to general questions or assistance with small stuff may be helped sooner than visitors requiring account changes. Yesterday, I went to update the bank account number for direct deposit and was told I needed to go back in line since I was a walk-in. Thankfully, I was still helped as soon as a space cleared between appointment times. This was the long wait lol Overall, this is the office I'd return to whenever I need assistance with Social Security matters. Parking is plentiful, and I truly appreciate the staff's willingness to help. They seem to understand that dealing with Social Security can sometimes be stressful, and their professionalism makes the experience so much easier.

They have parking, everyone was nice and helpful. 1000x better than Honolulu location. If you're…read morejust dropping off paperwork like I did you dont need an appointment and can use the kiosk. After explaining to the security officer that my documents were originals and that I didnt want them sent back to me through the mail I was able to take a ticket and wait. The woman who helped me was really kind and informative. I stay Honolulu, but will make the drive back anytime I need to go to SSA

My biometrics appointment went well and fast people there were nice and accomodating…read moreI think it only took me 10 mins to finish

23 November 2020 My…read moremother has a long overdue appointment. Due to covid19 the facilities were locked down and assumingly severely delayed USCIS processes. Anyway, she was finally able to get an appointment. We arrived downtown super early and was able to find parking along the street. It was still early so we sat in the car and waited. There is a parking garage for the plaza with access from Pohukaina Street. Parking fee is $3 per 30 minutes. Nearer her appointment time she wanted to use the bathroom before going in so we walked around the plaza in search of one. She remembered seeing one in the parking garage during her last visit so we headed to the parking area. While there we did find a bathroom however, it was locked and required a code to access it, which we did not have. We went to the nearby guard station and asked them about access to the bathroom at which time they gave us an access code. USCIS has offices in Building 2, floors 4 and 5. Depending on which part in the process you are will determine which floor your appointment is. My mother's appointment was on the 5th floor so we took the elevator there; I'm sure there are stairs in case of emergencies, but I did not see them from the ground floor. Inside, the elevator opens up to a security guard checkpoint. The guards ask for your appointment letter (you can only access with an appointment and only the application is allowed beyond the security checkpoint) and then they have you place all your items in a bin to go through a scanner. You then go through a body scanner, similar to the airport scanners. Once through the security checkpoint, immigration officials have desks with security glass to process applicants. There is a small waiting area but, I'm not sure who that is for since only applicants are allowed back. I was only allowed back after Michelle, the official working with my mother, asked to speak with me. No photography or recording devices are allowed, and definitely no weapons even if you have a permit to carry. Both floors are heavily secured. There are three guards a both security checkpoint on each floor (& those are only the ones I saw) and there are security cameras watching every angle.

I saw most of reviews which most people had terrible experiences. But I was lucky to be taken in…read moreearlier despite having an appointment at 9am. They open exactly at 830am. They advise to check in on your phone with confirmation number once outside the door. The worker who helped me said that most times the people don't have current address where the SSN card be can mailed to and correct documents. I got receipt of my application, instructions in case my card doesn't come in 2 weeks, number to call. Card came in within 2 week mark so I can begin my next steps to changing my last name. Much appreciation to the staff for making my first trip to SSA building a successful one.

Excellent service and run well. Short wait time. Sign up online first and make sure you have all…read moreyour required documents before heading over. There are two entrances and you have to go through a scanner. Be prepared aa this can go slow.

doing everything through the TSA pre-check online portal was super easy then you make your…read moreappointment to come in the only thing that I had trouble with and it's no fault that theirs is when you put in the address it tells you to turn down a street which is only for commercial vehicle deliveries because it's kind of like downtown Fort Street mall where they have the sidewalk for the street but you can go on there if you have deliveries and stuff so and there's no parking in the building. You have to find street parking and then just walk in. There's a bunch of construction going on in the building but other than that, it was fast. I was in and out of there maybe five minutes.

Unprofessional little girl called me to the back & unbeknownst to me someone slipped in front of…read moreme. Thought she was making a xerox copy of a document. Had no idea that there was no hallway past the sad run down room so I waited for the copies to be done. Then the little tart had the nerve to tell me I should've left. Not once did she say she had to take care of someone else and she never told me to wait outside. She scolded me! Wow! Learn how to do your job! Tell the person you called that you had to take someone else before me & do not scold someone for not knowing what's going on. This place is pathetic. I feel sorry for anyone who has to go here. Also on a side note, they don't call by appt times. They call by arrival. I was there at my scheduled appointment time but I still waited 30 minutes because other people showed up earlier than their appointment time and got a number before me. Makes zero sense.