Scott provided an excellent service for my wall to wall carpets as well as for my wool rugs. On…read moretime, professional and efficient! I am a very satisfied customer!

I want to thank Scott (his company) for their time and hard work. I had already been told by…read moreanother company that my traffic stains were permanent, but they were very confident those professionals were mistaken that I decided to pay their premium rate to have them handle it. They assured me they could succeed where others failed, but unfortunately, the stains remain. After the job was finished, they explained that the lanes are actually 'imprinted', the same conclusion the first company reached. It was an expensive way to learn I should have trusted the initial opinion, but I appreciate their effort. I guess it is officially time to replace the carpet.

I called last minute and was able to get an appointment for the next day…read more I have used them before and was pleased. This time, it was pricey for what I had done and my carpet was soaking wet still an hour later with 2 fans running over the larger area. It was $169.00 with tax. That didn't include a tip and I always try to do that for a service, so I tipped separately. They cleaned the stairs (15) and an upstairs living area of mainly the open area and the walkways leading to that area. There was furniture in the room and they cleaned around it. After about an hour with the fans on and AC lowered to help dry, I got my wet/dry vac and sucked out more water/moisture and then got out the super big fan. In all, I had 4 fans running over the areas all night and they are finally drying. The carpet is older but still, it shouldn't have been soppy wet like that. Not sure if I will use them again. May need to find a different cleaning method with less water.

** DO NOT USE THIS COMPANY IF YOU HAVE AND CARE ABOUT YOUR PETS!**…read moreHad this company clean our carpets on March 10, 2023, and soon after our dog became violently ill. Carpet was cleaned and after that procedure was done, the tech sprayed a "protectant" down, I have yet to find out what this chemical is exactly. My wife called and spoke to Rachel, who assured her whatever was placed on the carpet was then extracted by the machine, HOWEVER, that's not true. I watched the tech spray something from a bottle and then proceed to rake the carpet, nothing was then "extracted" nor was the machine run over the carpet again. After the tech left, our dog became extremely nauseous, lethargic and struggling to breathe. We had to take her to an emergency veterinarian, after a series of tests, including all types of blood work, was able to determine she came in contact with some type of irritant or poison. We were there for close to 9 hours! This is a healthy 5-year-old dog who JUST had her bi-annual checkup last week. I called the next day and had Rachel call me back, told her the situation and only then, did she back-peddle on what she initially told my wife about this product being extracted back up because I told her I watched the tech spray it on and left it. She tells me this protectant is safe for pets, but when I asked for the MSDS sheet on this product, she tells me she will email it to me. Well, a whole day has gone by and guess what? NO EMAIL. These sheets should be readily available. Finally, a day and a half later, I finally get the SDS on this product and it's classified as a "Hazardous Chemical" per OSHA and causes irritation when breathed in or ingested, which this tech sprayed from a bottle, in mist form, 5-6 feet away from me and my pet in an unventilated room. Nowhere on these sheets sent does it say "safe for pets or children" as they claim. I called OSHA and the manufacturer, and both agreed this should not be applied anywhere close to people or animals and only is it really safe after it has dried. At no time did this tech tell us to stay off the carpet for X amount of time, or we would have done that. If you're a pet owner and love your pet like we do ours, then you can imagine the stress and anguish it was watching her struggle like she was, not knowing really what her outcome will be. I emailed this company to let them know what the product they use has done and the cost of our vet bill, which again, have had no response. So, if you have pets, or children for that matter, do not use this company. Only in it for the almighty dollar and could care less what damage they do. I have left this same review on G-00gle which keeps getting taken down... fishy

I went with The Grout Doctor after being ghosted by one company and receiving an astronomical quote…read morefrom another. Jim Bob showed up for the estimate on the exact minute he said he would. His quote was very reasonable and he pleasantly answered all questions I had. John did the work a few days after the quote and, he too, showed up right on time. He had my shower looking good as new in no time. Would definitely recommend this business !

This is the second time I used the Grout Doctor. Each time they were courteous, on time for the…read morescheduled estimate and date(s) of work. One of the jobs was not completed to my satisfaction. So i asked Jim to return and we discussed the options. He completed the corrective work the next day. We are happy customers and would certainly recommend them as someone that stands by their work.

I was very pleased with the results and the prompt service. Definitely recommend to for carpet…read morecleaning services

5 Stars isn't enough! I am SO glad I found The Clean Station on Yelp! Jonus responded immediately…read morewith a quote online, showed up days later, and literally saved us from buying a new sectional. Communcaiton and services were both spot on (which both seem to be a lost art these days). I am in the service industry and run my own small business, so I can be somewhat difficult to impress but Jonus killed it! My sofa is SO clean that my husband doesn't want to risk getting it dirty, so he's put a sheet on it. Guess I now know why our grandparents had slip covers. If you are wondering if The Clean Station does a good job, they do. Seriously look no further. Jonus, you have another life long customer to add to your list. Thank you, thank you, thank you!!

Customer service is very poor in regards to the office staff. Also nobody knows what the other…read moredepartment is doing and I kept getting the runaround regarding documents my insurance claims adjuster needed to properly access the claim and come to a resolution. It took one month to get an estimate completed for repairs needed. The mitigation and pack out employees were super nice though. Professional and highly personable. I loved those guys. I just wish all the departments were as professional, specifically the accounts receivable department. One employee was very hostile and extremely rude towards me when I was just asking questions about getting a repair estimate for my claims adjuster to see what needed to be paid. I also was told that a bill was overdue when it literally came to me the day before. The charges were outrageous for pack out materials. I feel like I made a poor decision choosing them. If customer service employees in accounts receivable (one employee in particular) were not bullying and hostile and the various departments actually communicated, I wouldn't have regretted my decision to use them. It was a mistake.

My plumber suggested I call AWD due to water under the house and flooding the bathroom floor from a…read moretoilet. I called at 7:00 pm; a representative named Cash came out that night & assured me AWD works on a contingency basis: if insurance doesn't pay, then AWD would not get paid. FALSE Insurance rejected claim & AWD sent me an invoice for $15,759. AWD supervisor recommended private adjuster; I followed through. AWD has continued to send invoices & now threatening lien on house. BEWARE

Called them on a whim to get the tile and countertops in our new home sealed. They were available…read morequickly and at a great price. It's been months since, all of their work still looks great.

Our 83 year old home has original Saltillo Tiles which I don't think have ever been restored since…read morethey were installed. Due to the porosity of clay tile, it can very easily be ruined by the wrong type of cleaning and sealant application. It's a job for professionals. And folks who specialize in this type of tile are hard to find. I found Tyler and his company, Seal Systems through Yelp and called them for an estimate. I was pleased to learn this is ALL they do. They specialize in natural clay tile restoration. Tyler's dad even created a proprietary cleaning solution to address the potential issues of stripping off old sealer. On Day 1, they showed up and stripped the tile on their hands and knees. No machines, just two guys working their a$$es off. On Day 2, the sealant went down, four coats in total (I believe) were spread. (I prefer the high-gloss Saltillo). The tile looks gorgeous. The patina is still there but the whole room has a new life. I love the way it turned out - 100% exceeded my expectations (because old tile restoration can be hit or miss.) If you have clay tile that needs some TLC - hire these guys. They are professional, responsible, dependable, and know what the heck they're doing. Also - family owned business...that's a good thing.