My laptop crashed in a way that was unrecoverable, so I brought it here after seeing the great…read morereviews. Next time I need a repair, I'll have to try somewhere else because this place is CRAZY expensive. I paid $150 just for them to figure out what the solution was. That fee is not applied to what you pay for the actual repair should you decide to have them fix it like it would at a car repair place; it's just $150 to have them tell you what's wrong. They then quoted me $250 to reinstall windows and fix a broken hinge. I was iffy but said yes partially due to the sunken cost of the diagnosis and mostly because they promised me they would be able to upgrade my laptop to Windows 11, which the laptop had been telling me was not possible. So this seemed somewhat worth it to me to have them do. I went to pick up the fixed laptop, and immediately noticed that they had to drill totally new screw holes into it to install the new hinge. It looks pretty bad, but I'm really not picky about aesthetics so I let it go. But then they started it up to show me it was working, and I cannot even explain how INCREDIBLY slow it was as they tried to use it. Like, Windows 98 was faster than this thing was running, and I had previously never had any speed issues with it. I said something along the lines of how disappointed I was that I had now spent $400 and honestly couldn't even realistically use the laptop anymore. They offered to just install Windows 10 again instead, but like I said, the main reason I decided to pay all that money was because they assured me they could upgrade it to Windows 11. So they ended up refunding me for the repairs (I'm still out the diagnosis fee) and wiped the laptop and gave it back to me. After going home and doing some research on my own, I was able to reinstall Windows 10 on my own in about a half hour for $10. I cannot believe they were going to charge me almost $200 to do that!!! My laptop is now working exactly as it did before, and I learned my lesson.

Daniel S. In 2007 Mateen Jafferson custom-built me a Windows…read moreXP desktop at a modest price that was a 'perfect price'--because it perfectly met my specific modest needs. Since then I've never taken my computer concerns anywhere but Jafferson Computer. They've dealt in similar fashion with hardware issues and with software issues. Their results are excellent and the price is perfect, because their approach is efficient, and intelligent, and prudent, and because their expertise and experience is deep. Recently they again excelled. They solved several similar but not identical operating-system problems in a pair of wonderful older Asus Windows 10 laptops: the fraternal twins Asus1 and Asus2. They were bought a month apart and are nominally the same exact model--but actually are not. Comparing the slight differences in the responses of the 'twins' helped Luke to analyze and diagnose. This sort of thing is why they're the best. Plus Mateen and Luke and anyone who has worked there are nice people.

I reached out to Star Wireless via Yelp Project. I was getting inconsistent quotes and individuals…read morenot following back up with me. Star Wireless responded quickly with a flat rate to fix my iPhone. On Google, this business comes up as Ypsilanti iPhone & Tablet Solution. It's the same address so I'm assuming the same business. I got my phone fixed the same day I dropped it off. Took less than 3 hours to be exact!

The repair only took about 10 minutes and he honored the deal I was promised through yelp messages…read more Very fast and also very kind employees :)

We always get our PlayStation cleaned before Gamers For Giving, and the place we always go to…read moreclosed in the last year. So we decided to try this place. We dropped off our PlayStation 5 for a simple cleaning (no repairs) on a Monday. On Wednesday we called to see if it was ready, they said not yet. We called Friday to see if it was ready. They said try again on Monday. We called the following Monday (one week after drop off) and they said try again tomorrow. We ended up just going and picking it up without any cleaning service done to it. This is not somewhere I would recommend if you're looking for quick service. I do appreciate that they are a pay-after service. My husband also shared the folks that work there were at least nice.

I found them to be knowledgeable and professional in all respects. Diagnostics were free, price…read morewas very reasonable and they went the extra step to clean up my wife's computer which was badly in need of help and did not add cost to the original estimate. I will bring my computers to them whenever they need work and highly recommend them to anyone!

Got my ps5 fixed here over 5 times and still keeps breaking and won't even offer a discount I won't…read morebe back

Misleading advise resulted in my receiving the wrong part even though needs were clearly stated…read more Will not accept returns if a part they sell does not work. Claims that the return policy is clearly posted in the store. It is not clearly posted - the interior of the store is a mess.

Windows 10 refused to start and the shop got my laptop running in just a day and half. I decided…read morethe HD was too slow and probably about to fail so I opted to replace it with a SSD. That really brought the laptop back to life, but now I am reloading my favorite apps back on because I thought it best to start with a clean install.

I needed some AMD motherboard screws, MPCT had them and even gave them to me for free! Y'all have…read moreany questions call them up they will be sure to help you out or even point you in the right direction!

I stopped into iComputers because I have an IPhone that was showing me something that I had never…read moreseen before and needed to find out what it was. I frequent the plaza where iComputers is located but never had an immediate need. However, I had the question about what was on my phone (even though I did not see a sign that indicated that he works on IPhones). The owner was FANTASTIC. He answered all of my questions and made a couple of suggestions (one that I have already started using). He was patient and genuinely cared. And EXTREMELY knowledgeable. In these crazy times, it is so important to know that the person whose help that you're requesting is going to help. This man not only helped, but gave me suggestions that were so welcome. If you need assistance with your electronics, give iComputer a call, email or smoke signals!! He knows his stuff. He is very nice and interested in you, your problem and how he could help. It so important to support our local businesses (there's a new Smokin Buns & of course, El Agave if you are hungry).

There comes a time when your favorite PC suffers an "end-of-life" component failure that is…read moreunrepairable, and has to be sent to the computer graveyard, but not before taking it to the hospital to give it one last chance at being resurrected. Such was the case for me, when my trusty Dell XPS-420's mother board decided to fly south after 15 years of great service. In some ways, it's was like losing a trusted family member. After doing some research on local computer repair shops, I decided to take my PC to Ray at IComputers in nearby Belleville, mostly on the recommendation of coworker of mine. She said her cousins go there all time, and the Ray the owner is honest and straight-forward. This is reassuring, since computer repair can be very similar to taking your automobile in for service. You never know if a simple problem with Windows 10 is going to cost you an arm and a leg, and believe me when I say this, there's lots of "shysters" out there looking to make a quick buck in this profession. Fortunately, this business is not one of them. Thankfully, Ray has many years of experience in the computer world, and will analyze your needs. He always come up with a viable solution for you, whether it's from repairing your PC, or doing a custom build from scratch. No matter what your needs are from being a Web surfer, to a high-end gamer needed a liquid cooled system, IComputers can build it for you, using the highest-grade, long-life components available.

TLDR took my laptop to Arbor Computers for webcam issue, they told me it was the motherboard and…read morenot worth fixing, returned my laptop with screen falling off and put together incorrectly. I gave them a chance to fix it, they returned the computer still broken and now with cracks in the casing. Now having the time where I did not need the laptop for a while and scared of further damage, I took it to a different store. Here were some of the damages incurred under Arbor Computers care: -Broken backplate -Broken bottom plate -Missing screws -Screen detached and held in place by super thick double sided tape -Damaged cables The business that fixed the damages said they had never seen anything like it and were baffled how Arbor Computers had cocked up such a simply job so badly. They also fixed the camera Arbor Computers deemed unfixable without a $700 motherboard replacement; the motherboard was not the issue, not even close. Once again, if you value your electronics do not take it here, especially not a gaming laptop. They have no idea what they are doing and have no care for client's property.

Efficient. Professional. HIGHLY RECOMMEND…read more Not filling in the forma to get to the required number of digits

I called the owner Joey one day because I needed a computer built. I just came into some money…read morewhere I had the ability to spend around $1500 and I told him straight up I needed to stay in that range...he didn't hesitate and responded back IMMEDIATELY. He was able to get me a quote for parts and labor, and let me know when he would have it done and that made me so happy.. I don't like to wait for orders online but he let me know he had some extra parts around that he was willing to throw into the deal.. and ultimately because I was so happy with his response time I was willing to pay him a little more. Since then I've been back to Joey and upgraded my machine with him and he even HELPED ME sell my old parts and replace them with the upgrades. He is extremely knowledgable, personable, we honestly spent more time talking and nerding out than anything. Great guy and does his thing well. I've even seen his setup first hand and I was impressed. Anyone reading this.. Go to him. World Class Computers is amazing.

I selected this business for some computing issues I was having, most notably a printer hook-up…read more And I needed some updating on my elderly desktop. I use Linux Ubuntu, not every business' cup of tea. Joey contacted me within a day of my email query and we agreed on a date very soon thereafter. I was absolutely delighted with his work. He was fast, efficient and fearless about updating and bringing the desktop up to speed and getting the printer to relate to it. All this and just a great guy as well. I highly recommend him on all counts!

I called ahead and talked with Seth about an issue I was having with my gaming PC…read more My All-in-one liquid cooler from the larger big box store in the area was defective. We replaced it only to find that the power cords had been changed out from the big box store working in it... which then burned up the new fan and aio cooler. It was a MESS. I have never had this many issues with any unit I had built in the past or with the big box retailer who was selling the components. After some consulting, returns/exchanges, Seth and I ordered a different brand AIO. He installed it, clean installed windows, did some cable management, and got my computer back up and running. He did much more labor due to the issues that arose throughout the process, but never raised his price above his maximum estimate. It was an incredible experience. He was very communicative throughout the whole work process.

My MacBook Pro died and a couple different repair spots told me they could not help. I called…read moreApples and Oranges and explained my issue and they sent me an email with a predictive quote for the service. Came in, dropped my computer off after they ran diagnostics with me there and 2 1/2 business days later picked it up. It works perfectly and they even cleaned it up. The cost was actually a little bit less than I was quoted and it was more than reasonable. Will definitely come back whenever I have an issue.