Up front: I did not physically visit this business but was referred to them by my primary care…read morephysician. I developed eye floaters and periodical flashing lights in my left eye. This was concerning, so I visited my primary care physician on a Wednesday morning. He was concerned if there was a possibility of a detached retina and encouraged me to get an eye exam appointment in the next 24-48 hours. He suggested an opthalmologist and sent an urgent referral. He said to call the opthalmologist office to schedule right away. He also said that if I couldn't get an appointment to try an optometrist because if it's a detached retina, it was critical. I called the opthalmologist office and they said they did not receive the referral and that they'll call me when they do. So my next call was to the HMO's referral coordinator to ask what are my next steps. They found my referral and said they'll send it right away and that the opthalmologist office should have the referral in about 20 minutes. I called the opthalmologist office about an hour later and got their voice mail. Left a message that my primary care physician said this was urgent that I needed to make an appointment as soon as possible. I called again on Thursday and was told when their intake coordinator receives my referral, that she will call me. I called my optometrist but also had to leave a message. Needless to say, I got to see my optometrist on Friday and the eye exam didn't show a detached retina. I did finally receive a call from Family Eyecare Associates on Monday afternoon, and since I didn't need to visit, there was no need to schedule an appointment. Bottom line, I'm sure this business is busy, but does a referral marked Urgent make a difference? Who knows.

Quality care. Not a regular eye doctor business. They specialize in eye problems…read more Each doctor has his special area. There is a surgery center as well. Always busy, but they see you on time. Depending on what building you go to there is a variety of waiting rooms. All clean and dimly lit (for eye care). They work with a variety of pharmacies to help you get the best deal on prescriptions.

I have been seeing Dr. Devries and his staff (Louie is also great) for quite some time and cannot…read moresay how grateful I am to them. I have dry eye issues which were compounded by wearing contacts for too many hours per day. I have been wearing glasses with hopes to get vision correcting surgery. I cannot say enough good things about this office. They're being very cautious not to operate on my eyes until they're healthy. Additionally, some of the medicines are expensive. On my last visit, Dr. Devries took the time to help me by calling the Rx Rep and asking where the most affordable place to purchase it would be. That's not something I've experienced anywhere else! I wouldn't dream of trusting the precious gift of vision to anyone else. This team, and Dr. Devries especially, are THE BEST!

Took my grandma here to get cataract surgery. I would not recommend this place. Being that she is…read more90 I asked multiple staff members to believe explain that in detail so she could understand. The staff was very irritated when I asked. We were not told that Dr. Hiss would only be performing surgery not be her eye doctor. The staff members were wheeling her out the door within 15 minutes Of coming out of surgery. This surgery before her ran over so because of this the stuff had to be a little late to finish my grandma. They all made it clear that they just wanted to go home and weren't concerned about her well-being. He eyes are way worse then when she went in. I would look anywhere else before giving this place a shot. We now have to get more surgery at another doctor to fix this places screw ups.

I like the doctors. The staff is great (although confused every year by a cash pay client without…read moreinsurance) FYI: Don't be late. They only have a 10 minute grace period.

All of the techs and eyewear fitters are wonderful. But please fire Kim at the front holyyyyyy…read more She's insanely rude, talks down to everyone, berates them and acts like they're stupid. She is single handedly ruining your clients experiences. I listened to the other ladies at the front, they were all very nice to everyone and all smiles. Kim left a horrible taste in our mouths and is the reason I personally will not be coming back for my eye exams after the way she treated my boyfriend. He was nervous to come in as he has never had his eyes checked and she spoke to him like her was stupid and kept sighing like he was an idiot. Berated him for being 5 minutes late when we were actually 15 minutes early but no one was there to help him so we left and came back and she acted like we were idiot children (in our 30s by the way). Also, don't make appointments for 8am then not have the door unlocked for 8am appointments that's asinine. If she were my front desk and a clients first impression I would be incredibly embarrassed.

Dr. Hong has been amazing to help diagnose my daughter's lazy eye when she was 4 years old. My…read moredaughter is now 23, and finished her degree in English. Her office is always clean and the staff is friendly and helpful. Dr Hong has also seen her through her college years for which I am grateful.

Dr. Hong and her staff, 5++ stars! Highly recommend and we are lucky here in Reno to have her…read morepractice. When my son had the 'incident' we were a little confused about what to do. it was quite serendipitous that we already had appointment with Dr. Hong for two days later. He was accidentally shot in the eye with the desiccated Orby, and was fortunate enough that somebody on site had a family member that worked in an optometrist office. We got in to see her, and was immediately referred to Dr. Hong. Fortunately, there was no waiting as we had an appointment with her the next day. The office is wonderful, it is pediatric so clearly serves all of the youngsters. The staff put you at ease immediately, and there is plenty for the young ones and littles to do. The assistant that called us back was just wonderful. My son was quite nervous and scared, at 15. He would never admit that, and she was just very gentle and calming. Dr. Hong herself is amazing! She was so very thorough, disseminated a lot of information that was easy to understand. Made sure that he understood what was going on and understood what he needed to do to care for his eye. She explained everything so well, and really put us both at ease. An eye I injury can be really scary, especially to somebody so young with a lot of years ahead. She sent us out with clear directions, he was really good and following them. They had us back for a follow up and everything was looking better. We have yet to see her one more time for a final follow up, and hopefully close this file. For something that started out so scary, Dr. Hong put it at ease, and turned it into a far better experience than it could have been.

Dr. Hong is Da Bomb! Great bedside manner, thourough, and…read morelistens to her patients. Modern equipment and professional staff

I have accompanied my boyfriend for his eye injections for over a year in California, and we've…read morenever spent more than an hour at an appointment. Today's visit took over 2 1/2 hours, and we were told that appointments here typically take 2 1/2 to 3 hours. If that is the standard, patients should be informed when they schedule so they can plan their day accordingly. Spending several hours in the office for a routine injection appointment is excessive. The waiting room felt as crowded and slow-moving as the California DMV. Better scheduling and communication about expected wait times would make a significant difference to the overall patient experience.

It breaks my heart to see a rating for Dr. Hsueh less than 5 stars. I have been a patient of The…read moreReno Eye Clinic since 2014, when I got Shingles in my left eye, and his office was the only one my husband could find open on a Saturday. I was in such pain, as anyone who has had Shingles knows; but everyone in the office treated me like family from the first appointment. Dr. Hsueh took my hand, and told me "I will never abandon you." So I have been going there since 2014, and continue to be impressed with how compassionate everyone is there. And his technician, Shirley, is the best! She performs all tests necessary with patience and intensity, skills not learned in schools. She is extremely knowledgeable in everything she does, and I am honored to know all the staff there. Sure, they are now in what was once an animal clinic. And it does take time and lots of money to change that sign (!) When I had my first appm't at that location, I can say I pre-judged the place. But when I went inside, I was blown away! It is bright and airy, with lots of modern display cases for eyeglasses. There's a beautiful marble counter that wraps around, but my favorites are the sliding barn doors on each examination room. The staff are still wearing masks, even though the mandate has been lifted. But I certainly respect that, as I would not like to hear of anyone there getting any kind of illness. Oh, and there's plenty of parking in the back, where the entrance is, and most of it is in the shade. Dr. Patrick Hsueh is the most professional, and the kindest, doctor I have had the pleasure of knowing. And once you meet him, and get to know him, you will see a compassionate, humble man, who I hope never retires! This is the first time I've ever written a review of any place; but I had to put in my two cents worth in this case.

As I was going to my appointment I literally couldn't find the place as it doesn't have any signage…read morewhatsoever except for the sheet of paper on the back door with handwritten name of doctor First red shady flag I walk inside the place is nasty Like a 1980s welfare line Another shady red flag Went filling out the paperwork which the lady at the desk help me fill out as my medical conditions wouldn't allow me to complete them alone And again verified that I am on Medicaid with no income and cannot pay for anything Medicaid doesn't cover and is this office visit covered completely I was informed yesterday was 2 weeks later I received a bill for $35 refraction Which Medicaid doesn't even cover because it is non-medically necessary I have glasses I have a an eye doctor for my glasses which is in my file And all they say is it's standard and it's in the paperwork... I was very clear and precise that I cannot pay for anything that is not covered by my insurance and I was assured everything was covered now it's That's the way it is you owe us When I called and said Go ahead and do what you're going to do Don't waste our time Don't harass me just take me to court and we'll see a judge we'll let them decide... Whoever goes there after reading this know that you were warned

My prior review was glowing about the doctor and back office and extremely negative in regard to…read morethe front desk. My mother returned today for a follow up and the doctor had read the yelp review and addressed the issue with the front desk. Her experience today was completely positive and she felt the front desk person made a sincere effort to be pleasant and polite. Front office does set the tone for the entire experience and its good to know that this doctor cares about how his practice is experienced. Please leave a review if you visit. We now have an exceptional doctor and diagnostician who also has a pleasant front desk person. Great job;

Just came from my Walnut Creek opthalmologist who informed me that whoever did my cataract…read more surgery did a beautiful job. Got the same response from my Bay Area retina specialist. Thank you Dr.Komadina. You are one of the people I miss from Reno. Lovely work and a true gentleman.

I am 70 years old and have worn contacts and glasses since I was 21. Needless to say, I have seen a…read morelot of eye doctors and must say that Dr. Jessica Dennis is the best by far. Very thorough and caring. She also suggests ways to help my eyes feel better from allergies. My eyes have never been happier! Her staff is very efficient and always have smiles on their faces. Thank you, Dr. Dennis at Foresight Vision Care!

Dr. Dennis is an excellent optometrist who gives you an extensive eye exam. She gave me one of the…read morebest eye exams I have had and then referred me to a specialist when the pressure in my eyes were a bit high which can lead to macular degeneration. She takes quality time with you to explain what she is doing and why vs., going beyond the usual eye exam I have had in the past. I recently renewed my drivers license and was able to have her fill out a vision form which I submitted in lieu of taking the vision test there, which shortened my appointment time at the DMV. I would highly recommend Dr. Dennis to anyone who is looking for a qualified optometrist in the Reno Sparks area. She is friendly and very accommodating with an office staff who are friendly and efficient as well.

Located in the Dessert Highlands Subdivision in Sparks is this Business Center. Just off of Los…read moreAltos. The majority of businesses here are of a medical nature. However, I did notice in the directory a general contractor. The problem with this business center is that the names of businesses are not easily seen. Making it hard to locate the business you are looking for the first time. Located here are dental, eye care, medical centers, Dialysis, physical therapy, and more.

Dr. McKenzie retired a couple of months ago...his practice is now closed…read more He was my primary doctor for 20+ years.

Dr. McKenzie has zero bedside manner. He diagnosed my daughter as "fat" when she had strep throat…read more She ended up having to go to urgent care to get a diagnosis and prescription for antibiotics. Sorry, but being a slightly overweight pre-teen does not cause pustules on your tonsils or a sore throat to the point where you cannot swallow water. You don't have to go to medical school to know that! Dr. McKenzie also prescribed a medication to my husband which ultimately would have accelerated his blood clot condition by increasing his hematocrit. The second opinion and the third opinion concurred that taking that medication Dr. McKenzie prescribed was a bad idea for my husband. Needless to say we have a new doctor now and my husband's heath has substantially improved over when he was with Dr. McKenzie.