When they tell you that your product has been installed and what time it will be ready they mean that. On-time performance is A+!!

Was ready for appointment, installed the hitch on my BMW X5 very well and in less than 2 hours.Well done. very satisfied! Louie is an excellent installer. John M. read more

Absolutely terrible service. I order a part. On 12/18/2023. All I recieved from them was the confirmation that I bought the item for a for Around $180 On 12/28/23 I emailed to ask if it was shipped or what was going on with it I know it was around Xmas time and that But i Did not recieve a reply I sent another email today. 1/10/24. Just asking for a follow up on my previous email to get a approximate shipping time or it has already been shipped I was not rude or anything. I sent this email at 2:24 pm and at 3:31 I recieve an email that he canceled my order No reply like sorry. Just been busy or out of the office. Just a canceled order email ABSOLUTELY HORRID CUSTOMER SERVICE I don't mind waiting but atleast have the common courtesy to reach out and say Hey. We are behind on orders or something of the sorts. And we will get it shipped as soon as we can JUST SOMETHING read more

Great customer service. These guys picked up the phone very quickly and took me through my options in no time. A quick check at their shop to verify some wiring issues and we ordered the parts ASAP. They do carry some of these parts but in my case we had to special order. 2 days later I'm in their shop for my appointment and 30 minutes later we have the hitch and wiring installed and I'm out the door. Overall I'm extremely satisfied with the customer service, quality and attention to detail these guys gave my jeep. Very reasonable pricing for this level of service and quality as well. I highly recommend these folks. read more

Hitch Shop - Store Front - RV Dealers Near Me - Fort Lauderdale, Florida

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These guys did full set up system for my Chevy Colorado to connect and be towed by our c class motorhome. Everything was done professionally. They were very thorough and patient when explaining and teaching us how to connect everything and let us try it around their area before we left. It was obvious safety was a priority. Had the set up done about 3 years ago and have contacted them twice for minor questions and issues. Both times they saw is immediately, addressed issue, and didn't even charge us. read more

Took order took money no intention of delivering product Gave delivery date, I relied on it I had to contact them only to be told they haven't had the profuct for months So why is it still on the website and why are you taking orders for it read more

These guys know what they are doing, don't chance going to another shop. I did my research after flying into Miami, had hitch and wiring installed and towed 1,300 miles over the next two days without any issues or concerns. Highly recommend! Thank you. read more

I have a Mercedes that no one would put a hitch on. Even the dealership said no! I called and they said no problem. Ninety minutes later and all installed professionally. Great job read more

I ordered a hitch receiver on Aug. 2,2022 it was processed on Aug. 4 when they took my money. I never heard anything more from them. I contacted this Ken guy he said the computers were down so I waited some time and contacted him again and now they are changing their computers over and this Ken guy says he can't get in touch with them either. Now he will not answer his phone or return my calls and he will not respond to e-mails ither. So, I am out my money and the product I ordered. I found out today that Kenneth W. Anderson is the owner, (Ken) and the business is in Florida but he's in Penn. I'm not impressed with the way this has been handled. I know now I will never get my order or my money back. I know this want be shown in the co. reviews I saw those, and they were all positive. The only thing I can say about this questionable company is buyer be wear. I have learned the hard way, hopefully this will keep someone else from losing their money. read more

Save time and money and go see Louie for all of your hitch work. I mistakenly went to UHaul first and it was a disaster! Louie fixed the mess for an honest price and clearly explained what he found and what needed to be done. Call Louie now! read more

Keith and associate, I think it was Loui, sourced a hitch for my model when it was unavailable elsewhere. They completed the install within 30 minutes. These individuals are military supporters, thank you, and ensured I was credited for being in the service! Great work! read more

They say your item is back ordered and keep your money. Now you have to dispute with your credit card company. If you buy here expect the same . Seems like everyone has the same experience. This guy should not be allowed to accept credit card payments. read more

Quality work, reasonable prices accountability to get the work done. real folks, doing their best to make their clients happy. It you need a hitch installed on a BMW X5 these guys can make it happen. Thanks Again ! read more

Just called and got amazing consultations on bike each hitch from Lui! Great professional nice! Great customer service!!! Thanks so much!

My wife and I brought our RV and Jeep in to have an Air Force One towing system installed. Louie and the crew did an amazing job. Louie and his crew saved me a lot of money compared to the RV dealership. Louie did an amazing job showing us how the system worked as we are new to RVing. I feel very confident after his instructions and details of hooking up our jeep to the RV now. Louie also went over warranties and put out there to contact them if I have any issues any time or anywhere with the system!!! We are very satisfied and highly recommend them!!!!! read more

Came here to get a tow hitch and wiring done on my Ford Edge. Dropped my suv off early on my appointment and they took care of me in less than 3 hours. The hitch looks nice. I definitely recommend this place to get a hitch. read more

I have a class A RV and needed to have it set up to flat tow a Chevy Equinox he explained all the options and helped me make the correct choices for the equipment, I explained that the dealer suggested I add rear sway bars and a front stabilizer we agreed on a price, which was almost half of what the dealer wanted. When I took the RV to him he found that from the factory the leaf springs where incorrect and that the front stabilizer the dealer suggested was already on the rig. He corrected the RV and there was a huge difference in the handling he then installed the baseplate and all of the braking hardware. But instead of just letting me drive off Luie spent an hour teaching me everything I needed to know so when my wife and I started to travel around the country we would be safe. Finding a shop that has so much care and integrity is very hard to find and I would recommend the HitchShops to anyone. read more

Fast and fair value. They were super easy to work with and did a great job. Would recommend.

Got a new truck and needed a tow hitch and a bedliner, nobody had it, not even dealership, then I found these guys on google, they said come on in, 10 min later had everything installed at a great price, also great service, totally recommend!! read more

Outstanding and speedy installation of a tow hitch on my Jeep. Stopped in to order and they followed up two days later to set me up with an appointment for the installation. Arrived at arranged time and they were ready to work on my vehicle while I waited in their air conditioned waiting room withTV, coffee and water cooler. The staff could not have been friendlier. I highly recommend them. Note: they have recently moved to 225 SW 33rd Street Fort Lauderdale 33315 which is in the industrial area behind Lester's Diner and a block north of the airport perimeter road. read more

Hitch Shop - Hitch Shop - RV Dealers Near Me - Fort Lauderdale, Florida

So far not very good. Ordered part, did not have but showed in stock. Asked for refund and still have not seen that in the last 10 days. I would look elsewhere. read more

Luie is amazing! I needed a hitch put on my 2018 Santa Fe in very short time, and he made arrangements to book me in although they were super busy. He was friendly, welcoming, and the job got done perfectly and in the exact amount of time promised. He knows his stuff and I couldn't be happier! He even has lots of contacts so he was able to recommend several providers that I was in need of. Thanks! read more

Excellent service, price match internet price , if you want a quality service without getting ripped off, this is the place. The address on yelp is wrong, their new address is: 225 SW 33rd St, Fort Lauderdale, FL 33315 read more

Quality products at competitive rates. Hitch Shops & American RV did a great job installing a our 5th Wheels attachments for us. Louie was responsive, answered all our calls and made sure we had everything we needed. Thanks Hitch Shops! read more

Words cannot describe how displeased I am with both the substandard parts used on my trailer and the poor customer service I received from this shop. They installed non- submersible, non-sealed trailer lights on my boat trailer! They died within a half dozen uses. I had problems with the trailer hitch I bought, with not getting an estimate and a padded bill, with poor customer service, and a rude and condescending representative (Louie) when I called him out on it. My trailer lights didn't even work when I picked up the boat because the adapter was bad, which they didn't check either. What a bunch of rookies. I recommend any other trailer shop but this one. read more

Great service! Had all the parts I needed, to get my boat trailer back on the road. Ask for Luie!