We have been looking at Chevy's for about a month and decided to visit the dealership that is close to home. We had a budget to stay with and a list of features we wanted on a Trailblazer. Mark Grossman was professional, not commissioned and got us in the car we wanted at a price we could afford! Roxana Miranda helped us with Insurance, excellent advice! Nitai Benson explained everything we needed to know about all the features in the vehicle. Great tech advice! Chris Itizarry took care of a few issues in the Service area. Fast and excellent service! Thanks to everybody who made buying a car easy and pleasant! read more

This is the second time I've dealt with this dealership and it's always the same nonsense. The first time, they tried to force me to buy a vehicle without even letting me see it, and on top of that, they were rude. I walked out. This time, I called to see if we could make a deal on a truck. As usual, they added over $7,000 in hidden fees and demanded 20%-30% down, saying "that's what everyone does." That's not a deal -- that's pressure. I told them I wasn't interested. I found another truck I liked: a 2024 with 20,000 miles listed at $55,000. I clearly told them I would buy it the same day if they sold it for $50,000, with $20,000 down and financing the remaining $30,000, no hidden fees. That's a serious, clean offer. Their response? "We'll call you back." They never did. Honestly, I'm glad. I would never recommend this place to anyone. This dealership clearly doesn't know how to do business -- they only know how to ask for money. They don't understand that you have to sell cars to make money, and not everyone is desperate to buy a new vehicle. There are plenty of other dealerships that actually know how to work with customers. read more

Everyone is friendly, Everyone is like family. Ed morse gives you the full impression that you are just a customer you are family read more

Ed Morse Sawgrass Auto Mall - Car Dealers Near Me - Sunrise, Florida

Took my car here because my infotainment system was shutting off intermittently and another dealership had been waiting 5+ days for them to even look at or attempt to diagnose my vehicle. When I called initially I was told the wait time was 2 days but that was better than 5+. I arrived at 9:30 and was out of there around 1 pm with my car fixed. Very fast and friendly service and they know how to prioritize the needs of each vehicle. I will be using them from now and avoiding Grieco. read more

I've been to this Ed Morse Sawgrass Auto Mall previously which does offer GMC, Cadillac and Buick vehicle sales, maintenance and repairs. This morning I drove through the exterior portion of the dealership to pick up my friend who just dropped off his vehicle for scheduled maintenance, and swears by their customer service. I observed several beautiful Cadillacs but needed more time to browse. Today, late afternoon I traveled back to the Cadillac dealership to check out some new rides. Unfortunately, my first experience was a mini nightmare hunting for a parking space and noticed all five customer spaces were filled or unavailable due to a customer and employee conversation in that section. Anyways, I had to park at the one EV space on an angle. Aside from the customer parking issue, I was hoping for good times inside the showroom. Upon entering I was not attacked by the "vultures", but was approached and told by a car salesperson if I needed anything to let him know. The showroom displayed five beautiful new shiny Cadillac sport cars and suv vehicles. I will return next week for a test drive of the new 2025 CT4 Sport about $46k. read more

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I 100% recommend this dealership. Thank you to Kareem, who was a whole VIBE. No pushing, actually listened to my needs and preferences and wasted no time. Thanks to Hugo in finance, who's a whole boss! Last but not least, thank you to David! He was extremely patient, attentive and thorough and made sure to walk me through all the features to ensure I was happy with my purchase! read more

Ed Morse Sawgrass Auto Mall - My brand new car! - Car Dealers Near Me - Sunrise, Florida

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Terrible experience with this dealership, I brought my Camaro in for an oil change, after 3 hours they tell me that I have an oil leak they sent me photos of old oil residue under the car by the oil filter, I asked them to find where the leak is coming from, instead of telling me I was ignored for another 2 hours and finally I just gave up without any answers and asked if the car was ready. When I got to the dealership to pick up my car at checkout, I was quoted around $8800 to fix the leak. They wanted to charge my $6750 in labor for a leak that they don't know the location of. They also didn't even take the time to clean off any of the old residue where they said the "leak" was dripping to, which they probably never clean anything when doing a service. Terrible experience would not recommend doing business with this dealership. read more

Hands down the best experience I've ever had at a dealership -- all thanks to Peter! From the moment I walked in, Peter made me feel like more than just a customer -- he treated me like family. His professionalism, honesty, and deep knowledge of the cars were beyond impressive. He took the time to understand exactly what I was looking for, never pressured me, and made sure I left 100% confident in my decision. What really sets Peter apart is his genuine care. He goes above and beyond -- whether it's following up after the sale, explaining every detail clearly, or making the process completely stress-free. You can tell he truly loves what he does, and it shows in how he treats people. If you're thinking about getting a car, go see Peter. You'll leave not only with a great deal, but also knowing you worked with someone you can truly trust. Peter -- you're the GOAT of the dealership world. read more

Did all my negotiations with the Internet Sales Team, of course it's a back and forth, there main concern is to get you into the dealwership. We aggred on an out the door price and met with Sales Associates Justin Smith to appraise the trade in and do the paperwork. It all went pretty smoothly, got there at 10:45Am and was out by 1PM (I did not finance). No hidden surprises, and that's what I greatly appreciate. UPDATE...Sorry to say Sales Assc Justin never got back to me with follow up question, but Nika Yaremkevich, that works in the back off is GREAT read more

So we did end up buying our truck from a different dealership BUT I wanted to come back and report that Ed Morse Sawgrass auto malls service department is exemplary. The dealership we bought it from is too far so we came here to try out the service department and they were so good that we take all of our cars there now. Alex is honest, nice to work with, and our trusted service advisor. We've been using the service department since we bought the truck in 2019 and 6 years later, they are still our go to when we need tires, oil changes, etc. read more

"I recently had a tire destroyed by a road hazard, and Jose Gonzalez, the Service Manager at Ed Morse GMC in Sawgrass, made the entire replacement process on my Terrain Denali absolutely seamless. Jose is a true professional--he is courteous, knowledgeable, and always goes above and beyond to make service visits easy and accommodating. It is rare to find such an honest and reliable manager who ensures the work is done correctly and treats his customers like family. If you want your vehicle handled by a top-notch team that values your time and provides exceptional service, I highly recommend Jose and the Ed Morse team!" read more

We called for a tow during daylight, late in the afternoon. We already had an appointment at the shop for tomorrow morning, so we wanted to have the car towed in advance. When we got to the lot, in the dark, it was hard to know where the car should go - which was the question the tow truck driver asked me. My husband and I walked into the brightly lit garage, and I saw a guy and asked him where the towed cars for tomorrow's appointment should go. I've had this experience before - where the mechanics turn their backs as if they didn't hear you or shrug their shoulders and act as if they don't know. But this guy walked towards us, smiling. I was shocked but thrilled! He showed us that the tow truck driver can place the car in any open spot. He showed me where the key drop off was located by walking me over to it, pulling out an envelope for me and, realizing there were no pens, gave me one of his! Ok, I don't care if I'm dreaming, let me dream. This is how everyone wants to be treated but so few of us get that experience. Today, I won the lottery and Javier was my prize! He was a great ambassador of the dealership's service area. He has likely worked for hours but instead of being played out, he was friendly, helpful, and kind. By keeping great people at the dealership, they are helping me make the easy decision of trusting them with my car. read more

I brought my 2020 Chevy Camaro to Ed Morse Sawgrass Auto Mall for multiple repairs, and it turned into one of the most exhausting and frustrating experiences I've ever had with any business. This was not just a bad visit. This was five weeks of back-and-forth. Six separate visits. Thousands of dollars. And at the end of it, I still do not have a fully repaired car. The total cost for the work was $11,317.79. My warranty provider, Veritas, paid $8,944.33. I paid $2,513.46 out of pocket. For that amount of money, I expected professional service and working results. Instead, what I got was misdiagnosed problems, half-finished repairs, and a series of avoidable mistakes. The dealership replaced my rearview camera. But when I picked up the car, the camera still did not work. It never worked. Later, the service advisor admitted in writing that the actual problem was the wiring, not the camera itself. So they charged my warranty provider to replace a working part and now expect me to pay again to fix the issue that was there all along. That is not just an oversight, it is a failure in basic diagnostic work. They also removed my transmission to replace the torque converter. After that, the gear shifter was loose. The center console panels were not aligned properly. I have photos showing the poor reassembly. Again, this was not an issue before the repair. The car came back with new problems that clearly came from the work done at the dealership. The rear axle seal was replaced. A few days later, I had to bring the car back because parts connected to the axle were not reassembled correctly. There were loose components that created a safety issue. They had the car in the shop for five weeks and still rushed the job. I also reported a broken passenger seat lever and a bent front spindle. The seat issue was confirmed by the shop, but they did not fix it or even give me a quote. The spindle was dismissed without proper inspection. These issues were clearly outlined, and they were simply ignored. They told me that my tires were unsafe and needed immediate replacement. That was not true. I had all four tires replaced at Costco less than 18 months ago. They had only 21,000 miles of wear on them. The tires are Bridgestone Turanza QuietTracks, which are rated for 80,000 miles. I provided the invoice, the mileage, and current tread photos. There was no issue with the tires. That tire claim felt like a dishonest attempt to sell me something I did not need. They also told me that all parts used in my repairs were genuine GM parts. I asked if they could install non-GM to decrease the cost. They said they don't install non-GM parts. But when I read the invoice closely, I saw the fine print clearly says that non-GM parts may be used and could void warranty coverage. That directly contradicts what I was told verbally by the shop. And then there is the air conditioning. I told them there was a slow leak in the AC system. In order to test it, they filled it with Freon. When the Veritas inspector showed up, the air was blowing cold. The claim for the evaporator repair was denied. I was told to wait until it stops working again and then open a new claim. This is how you quietly make sure nothing gets covered. After all of this, I was left with several unresolved issues, a loose shifter, a rearview camera that still does not work, and a dealership that walked away with over eleven thousand dollars. Most of the things I brought the car in for were either not fixed or became worse. They had every chance to do the right thing. I was patient. I came back six times. I gave them five weeks. I had to rent another car. In the end, they failed to deliver the kind of work I was promised and paid for. I have filed a chargeback with my bank for the $2,513.46 I paid out of pocket. I have filed a complaint with Veritas and the BBB. I am sharing this experience because I want other people to know what to expect. If you are thinking about getting service at Ed Morse Sawgrass Auto Mall, I strongly recommend that you go elsewhere. You will waste your time. You will spend more than you should. And you may end up with more problems than you started with. I wish I had. read more

My experience with Ed Morse GMC was fantastic! First of all, walking into a dealership can be stressful and overwhelming at times but my Salesman "Carlos Isava" made my experience very relaxing and comfortable. Carlos was charismatic, knowledgeable, detailed oriented and very calm and made me feel very comfortable. He answered all my questions and the best part, he gave me options. I walked in with an idea/preference on a truck but sometimes things aren't meant to be. He understood my frustration and like I said earlier, he gave me options to choose from. Overall, fantastic experience and extremely happy with my decision. Carlos THANK YOU SO MUCH for smooth experience and you will see me again... Thanks Again! read more

I had my new Buick serviced at the Buick service center. The service writer was unpleasant, inattentive, and condescending. I had an appointment and that didn't mean anything. I still waited 2.5 hours for am oil change. I requested to check the rear view mirror and it was loose. He said its a new car, it can't be loose. While gazing up from watching a YouTube video. I requested he set an appointment to check the mirror. He looked at me like, hey make the appointment online, I'm too busy. Avoid this place then go to where you're appreciated. read more

I took my car in because it was making a noise. the service advisor told us that they did an oil change and there was metal in the oil so I needed a new engine. I go to pick up my car to take it somewhere else, the told me the didn't do the oil change, so how did find metal in the oil to know there was a problem with the engine? On top of that they didn't do the scheduled recalls but every time we spoke on the phone they wanted to transfer us to a sales rep to get a new car!!! Oh also they charged $350 for a diagnostic test, which I am not sure that they did because they said they stopped after they found metal in the oil. read more

I bought a pre-owned Infiniti at Ed Morse the other night. I've purchased many cars in my life, but Jimmy at Ed Morse is an exceptional salesperson. He had the vehicle ready to test drive as promised, pointed out features of the car I wasn't aware of, and was never pushy or impatient. On the dealership's part, they listed the vehicle for nearly $2k less than any other dealer NATIONWIDE. It was a great experience and I wholeheartedly recommend Jimmy and Ed Morse to anyone looking for a new or used car. read more

These guys are really amazing from Diondre Dawkins (my sales rep.) the manger, finance manager, all the way up to Chris Atkins!!!! They do not pressure you like other dealerships. Their customer service is EXCELLENT. As being in sales myself and purchasing numerous vehicles in my life time I can tell you I dreaded going to car dealerships. These guys really made this experience really good and easy for me. I will recommend them to everyone I know!!! read more

S.S.F. that's stands for Stressless, Seamless and Fabulous! Those are my top 3 words to share of my recent Chevy Equinox purchase! I've been looking to finance a new SUV and get out of a horrible lease (from another dealership) I met with Dennis Hernandez who was so patient allowing me to test drive 5 different vehicles, Cadillacs, blazer and the equinox. The minute I sat in the equinox I knew it was the car for me. The price negotiations were stressless, fair and honest INCLUDING GETTING ME OUT OF THAT CRAPPY LEASE! . Transfer of plates, insurance and paperwork was seamless even after 6 pm. All in all it was a fabulous experience and I would highly recommend Ed Morse ! Thanks Dennis and staff! read more

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This was the second visit for a series of recalls I'd made an appointment for a month earlier. The first took a week's wait for a "study" in which Ed Morse was a participating dealership and knew they would need airbags ready to complete. This first visit involved a five hour download of software to correct, and the originally scheduled recall for the airbag requiring parts and a return visit. Weeks later they came in and I returned. The experiences were otherwise smooth and simple, but the return visit was oddly unnecessary. Still, the rideshare provided and friendly service were great touches. read more

I just bought my GMC Canyon from Ed Morse GMC, and working with Juan Tabares was the best car-buying experience I've had. Juan was friendly, honest, and completely transparent -- no pressure, no games, just straightforward answers and a smooth process. The whole team was welcoming and knowledgeable, and unlike many dealerships, there was none of that "pushy salesman" vibe. They focused on clarity, making sure I understood exactly what I was getting and that they understood what I wanted. If you're shopping here, do yourself a favor and ask for Juan by name. He's professional, efficient, and will make sure you leave happy. read more

I dropped off my suv on a Wednesday 9/25/2025 at about 4:30 I received a text to bring it in immediately. They told me they would get back to me in the morning. Thursday I did not hear from anyone,I called numerous times from noon till 4:00 no return calls after leaving numerous messages. This is the worst service I have ever gotten from a dealership. I will never buy a car from them again. read more

The issue has still not been resolved.... Jose Gonzalez called 2 weeks later and assured me there was a solution it would be resolved in approximately 10 days... 3 months later there is no resolution nor does he return the calls! They continually prove my point... no resolution... no accountability!! read more

This is my second vehicle purchase and it has truly been the best experience. Juan Tabares was amazing, he answered all my questions and understood exactly what I was looking for, which made my decision so much easier. I was even able to handle my vehicle insurance and vehicle registration all in one place. Everything was completed in one visit. Brett and Alejandro also made the transaction smooth and effortless. I'll definitely refer anyone looking to purchase a car to this Buick dealership by Sawgrass. Phenomenal experience from start to finish. read more

worst dealer I have ever dealing with They lie about the car warranty, they lie about the car charge, they said the car came with the original charger but wasn't able to find so they send me a Chinese charger who broke after a month and I contacted the manufacturer and they said it's under warranty but only the dealer can request for a replace, call the dealer and they said not there responsibility Avoid this junk dealer read more

I dropped off my car on 12/10/2025 with 46,156 miles with almost a full tank of gas at their service dept. I signed the invoice inside and paid them to release my car to me on 12/27/2025.They brought the car to me, and I noticed the GPS had been disconnected, the gas gauge was on empty, and there were an additional 850+ miles on the car since I left it with them. The service manager claims no one drove my car, and he was not interested in me showing him the time date photo of my odometer taken less than an hour later. read more

Horrible service department they are rude treat you like shit and expect you to take it and when you speak up your the one in the wrong

Thank You, Yovany Flores! I just wanted to take a moment to sincerely thank Yovany Flores for the outstanding customer service at the dealership. Your professionalism, knowledge, and friendly attitude made the entire experience smooth and enjoyable. It's not every day you come across someone so dedicated to helping customers--thank you for going above and beyond! read more

HORRIBLE EXPERIENCE First of all, I would like to say, that this is the first time in my life I purchased a brand new car. I was excited about a new car owners experience. I worked with my salesperson Luis, who was great! After 11 days of new car happiness, the "CHECK ENGINE" light went on. I brought it in the next day to service (having to take time out of my busy work schedule) When they checked the car out, they reset the light and told me if I had any additional issues, I can bring the car back. After driving my car for 10 minutes the "CHECK ENGINE" light went back on. I returned back to the dealer, they ubered me back to work, however, since my job is on the road, I had to get lifts from my co-workers, friends and family for the remainder of the day and cancel appointments. After numerous calls to the service department (they did not call me) I was told that the car would be ready the next morning. The car WAS NOT READY. Again, another day of relying on the kindness of my friends to drive me throughout Broward County. At noon that day, they sent an uber to me to say the car was ready. By 5:00 pm that night, the CHECK ENGINE light was back on again. They then told that they do not have loaner cars. I can rent a car on my own and perhaps I could be reimbursed. At that time, they determined that amazingly they would now find me a loaner. It took 3 days for me to get the loaner car. They finally gave me a Cadillac, which is beautiful, but huge (an SUV) and I do not feel comfortable driving it So, fast forward, I am now being told the part for my NEW car will arrive between February 3-10. This will now be 1 month without my new car. Please note, I will also not receive all my free trials (ie: sirius, ONSTAR ) because I don't have may car. The customer service they provided was way below standards and expectations. I do want to mention that when I reach out to him, Chris from Service has been empathetic . I have not received any apology from Sawgrass Buick. Buyer Beware. read more

Do your research before bringing your out of warranty vehicle to Ed Morse Sawgrass. The service department preys on people that aren't familiar with cars, and they inflate their service time at a completely ridiculous $300/hr shop labor rate. read more

I needed warranty work on my 2019 Buick Encore. I had stopped by before New Year's Eve and was taken care of by service advisor, Aldo Ducasse. He was great! Aldo notified me that they'd have to order parts. Due to Covid-19 and the New Year, it took a few weeks for the parts to arrive. He called me and I brought the car back when the parts were in. The warranty work took a few days and that was fine with me. Aldo arranged a loaner car, but I declined. He kept me updated each day the car was there and called me when it was ready. 100% professional! read more

Ed Morse Sawgrass Auto Mall - 2019 Buick Encore Sport Touring - Car Dealers Near Me - Sunrise, Florida

Very bad customer service, they promise this will be the deal in the car , and you find out something else , and no one can fix the issue or handle the situation , Will be as is and do whatever you can , no one can help you with this lie , only God . read more

NOT TO BE TRUSTED! I went there and entered into negotiations with them to purchase a vehicle. It went back and forth. Couple of days later the manager contacted me and we worked out a deal. he told me to come in at 4pm that day. They then sold the car to someone else before I got there after making the deal with me. Very bad business practice and then they are all tripping over themselves with lies and excuses. Bottom line: This dealership is highly unethical. read more

Worst experience I've ever had with a car dealership! After being chased for almost a year by this company with constant calls to come in for a check-up, I finally decided to take my car in after noticing a minor issue. I left my car with them for THREE days, and not once did anyone bother to call me with an update on its status. This is the car I rely on to take my children to school, and I had no other transportation. I had to call them twice just to get some information, and every time, they told me they hadn't even touched my car yet due to some "backup" and made excuses. This is the first and last time I'll ever take my car there. Unless you have a warranty, DO NOT take your car to this dealership or buy a car from them. They clearly don't value your time or your needs as a customer. read more

From the moment we stepped in through driving away with our new car was perfect! Lina and the team were amazing and knowledgeable of each step of the process! They have gained life long customers!! read more

Im so happy with my new car!! Lina helped me with everything, she made the process quick and easy, she explained everything about the car and her attention to details was amazing! if your going to Ed Morse ask for her, you won't regret!! read more

Lina was super professional, attentive, she helped me choose the best option, it was my best purchase, I recommend her 100%.

Customer service is a negative experience. -5 stars Good Luck getting a call Back! If you have the unfortunate experience getting GIA Rodriguez she will NOT return your calls if your lucky a quick text Maybe. Going on 3 days of continuous calling with Zero response and that's just an initial purchase inquiry. Expect the worst possible experience with being negotiable and be prepared for a $999 dealer fee plus $1,250 reconditioning profit for the dealership. Sales manager Randy did reach out on the 3rd day to say they'd discount $500 off their $2,250 markup. RUN and KEEP RUNNING AWAY from ED Morse Chevrolet!!! read more

On top of not doing the right thing, when you leave a bad review, they apologize and say what can we do. What a joke! The top sales guy says I'll talk to the "higher ups" and get back to you. What do you think happened? NOTHING! They wrecked my lease trying to blame it on me. This is just plain bad business! Thanks Mr. Friedman. I'm far from the only review to have serious problems with them. read more

BE AWARE....Do not use this dealership they will sell you courtesy cars with more than 3k miles at the regular price and when it's time for you to trade in they want to pay cents for the same car, I have so many harassing calls from them (Gia and Lisa) to come to the dealer that they have incentive and could workout a deal to trade in my 2023 XT4 Sport with all features, the car when I got it it had a few spots that need it a touchups like I said it was a courtesy car, I went to the dealer supposedly to get an appraisal and Gia was going to look into the numbers and send it to me, well when I explained that to the sales guy, his face change completely to the point that the my car was worthless ($24k) compared to the value of the car, I owe them like $7k, anyway I called Gia and she was supposed to talk to the manager service and general manager to get a call back that never happened all I got was an email yesterday from the sales guy named Maycol Gonzalez, to thank me for the visit! People they DONT CARE ABOUT CUSTOMER SERVICE... GO SOMEWHERE ELSE ANOTHER CADILLAC DEALER they will service you better this people wants to repo off customers how can they tell you this is a nice car at the time of sell and not even recognized that when you try to trade in the car it's very unprofessional not customer oriented and very disrespectful something else the sales guy made me wait more than 30 minutes to get an appraisal from a manager supposedly because the manager was in a meeting with the sales manager and when I look at the office it was the same guy that was outside getting a Tesla car inside the dealer it was the same guy that came into the office next to me and drop some keys in there in the corner office, the disrespect for your time is too much I DO NOT WHAT HAPPENED TO THE PEOPLE THAT WAS THERE BEFORE BUT THIS NEW PEOLLE ARE NOT GOOD !!! Don't waste your time nor expend the money on buying anything from them! They would not VALUE YOU AS A CUSTOMER GO TO ANOTHER DEALERSHIP GET YOUR BUSINESS SOMEWHERE OR YOU WOULD REGRET IT LATER ! read more

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