Had an emergency situation and this shop came through big time. Super informative, walked me…read morethrough everything without any pressure, and the pricing was extremely fair. Hard to find honest auto shops like this--definitely recommend. Thank you

Avoid Castro Auto Repair Service. Don't be fooled by the 5-star reviews--they may only reflect…read moreminor repairs. This mechanic overcharges for both parts and labor and does not honor the warranty. I brought my car in for a suspension noise and was charged $2,240 for repairs, including a left lower control arm, inner tie rod, bushings, valve cover gasket, and an alignment. Four days later, the exact same noise returned. When I brought the car back, instead of honoring their work, the mechanic claimed it was "something else" and demanded another $800 plus an additional alignment--even though I had already paid over $2,000. When I asked about the warranty, they said it only applies to the specific parts replaced, not whether the problem was actually fixed. Paying thousands of dollars and having the same issue return in less than a week is completely unacceptable. I kept the repair order and documentation, and if this is not resolved, I will be filing a complaint with the California Bureau of Automotive Repair. Please get a second opinion before spending money here. He is a scam. See my invoice. Additionally, the invoice states the oil change was "free." Really? No reputable mechanic provides a free service. Females, beware: he appears to take advantage of customers who don't know much about auto repairs. There are other reviews where they have needed to get the BAR involved. I ma have missed reading these reviews.

Anthony was fantastic and knowledgeable…read more I've been rear ended (none my fault) while I was going 0 MPH six f'ing times. Three were significant. 2 red lights, 1 yielding left turn, and 3 in stopped freeway traffic. Whatever is on your phone or the 30 seconds you're trying to save is not as important as safely driving these metal coffins at 40-60+ MPH. I have PTSD now when traffic stops and see a car approaching at high speeds in my rear view mirror. This most recent one annoyed the crap out of me because I'm older/grumpier now and I don't want to go through this whole process again with insurance, rental, and body repair on my car. A few days after the accident, I hit up 4 different body shops looking for estimates. The first out of the three seemed pretty promising in informing and answering my questions and I felt I would likely go with them after visiting the third place. Focus was my last stop on the list for the day. I asked for an estimate and Anthony immediately helped with that. A few things I noticed were that he was very knowledgeable and has a sharp eye. I had asked all 3 previous body shops about my obliterated tail light because I was concerned about the safety of people not knowing I am going to merge or brake as well as the legality of it. They said to not replace it before the body shop repairs because insurance will be an issue with that. Makes sense, but that didn't ease my concern. Anthony immediately identified it as non-driveable. Finally, a helpful answer. The other thing was he quickly spotted a very subtle indentation caused by the traffic collision that the other 3 shops did not see. I didn't even see it, but there it was. We went into the office and he called my insurance to get more information on the claim and coverage. He then arranged the rental over the phone for me with the Enterprise two blocks down the street and got them to pick me up to get a rental. Dude didn't know how fed up I was with the situation as well as the concerns I had, yet he addressed them and took a lot of weight off my shoulders. I really appreciated that. His knowledge and confidence gave me confidence that I was in good hands. I have the car back and it looks great and I feel good about it. It was washed and cleaned inside and out as well. I'm grateful for Anthony's help getting the "wheels in motion" and making it a smooth experience for myself because I needed that. He explained the whole process for me so I can get a clear understanding of what to expect and anything that I may be responsible for moving on. Also, shoutout to Kaylee in the front/over the phone for helping me with further questions I had during the whole process. (cross post from my google review)

Great service. Anthony was knowledgeable, professional and honest. Made process easy and has good…read morerelationship with car rental company nearby. The work was high quality. Recommend highly.

We got out Corolla cross 2024 serviced the customer service is excellent. The boss and Justin…read morevalue the customers and take the extra mile to help us fix our car. The car was rear ended and the car was fixed, but the muffler wasn't changed because State Farm insurance didn't want to pay for a new muffler so we emailed autocraft to take care of this problem and the company escalated it to the insurance and took care of the job. We are so grateful to have a driving experience that is the same as before the crash. Autocraft will also go an extra mile to fix the car after a year for any parts or defects when it comes to the car. We had the back lift gate trunk not working and we came the same day and they took 1 hour after business hours to diagnose and fix our issue. I highly recommend go to autocraft because of the friendly service and attention to detail.

unfortunately messed up the weather strip on my car and reached out on Yelp for a few quotes. These…read moreguys responded quickly and offered very reasonable pricing. I ended up stopping by without an appointment, and they took care of everything perfectly. The staff was super friendly, and the installation was fast and seamless. I really appreciate the great service and would highly recommend them. Thank you!

Highly recommend this auto body shop! I came in to replace my windshield and they got it done…read moreincredibly fast. The turnaround time was impressive, and everything looks perfect. The team was very professional, honest, and easy to work with. If you need auto glass service, this is the place to go!

I've taken my car to OK Auto Collision Center more than once, and every time has been a solid…read moreexperience. The staff is easy to talk to and straight with you about what needs to be done. No pressure, no upselling, just honest explanations and good work. They've helped me sort through unexpected issues without turning it into a headache, which I really appreciate. It's not easy finding an auto shop you trust, but this is one I'm comfortable coming back to.

It was Labor Day Weekend and our Toyota needed a good amount of servicing plus maintenance:…read moreradiator, radiator/coolant clean out, etc. Luckily, SGV Autocare took the car in the afternoon - Andy and his crew worked after hours and they even drove out pretty far to purchase additional parts. They really went above and beyond to service our car! Communication was great throughout the day and we were able to pick up the car later that night. Elite customer service, price was very reasonable - highly recommend!

im usually very skeptical about other mechanic shops. esp for bmw shop. i got quote around the area…read moreand the price was leg and arm. I got a full refresh on my 2018 340i. car was overheating and misfiring last minute before i got here. i had to changed oil filter housing ,valve cover, old pipes, new inner cooler and many more. their were able to tackled all in within 1month or so and top of that parts was the longest wait. Note; their shop was insanely filled with other cars and insanely busy. Andy and the crew was friendly and informative what i need to be done before things get hectic with the old pipes, so i pulled the triggered and did everything for future headaches. got the Car back and it feels super healthy and way more alive. In the end, Great price! Great shop.Definitely recommend!!

I just picked up my Toyota Sienna today from El Monte Collision Center, and I couldn't be happier…read more My car was involved in a hit-and-run, and the entire driver's side was completely crushed from front to back. I was feeling really down and stressed about the situation, but the staff was incredibly kind and supportive, which really helped put my mind at ease. Despite the severe damage, they finished the repairs in just about two weeks, and my car looks exactly like it did before the accident! Throughout those two weeks, they sent me regular email updates along with photos so I could see the progress. When I picked up the car, they gave me a thorough explanation of the work done and assured me that if any future issues arise related to this accident, they will repair it for free. They even provided a ride to and from the shop, likely due to their partnership with Hertz. I am highly satisfied with their exceptional work and customer service. Thank you so much to the whole team!

This is my second time using El Monte Collision Center. I was hit and my passenger side was a mess…read more I called El Monte Collision Center and spoke to Paula about an estimate. We were able to get my car in after having my parts pre ordered. Luis took my car at the time of appointment. I was given an estimate of 9-10 working days. Once again they delivered! My car looked amazing. Don't waste your time going around looking for a shop that will probably disappoint. Call El Monte Collision Center and I can assure you (as a returning customer) you will get updates on your vehicle repairs, great customer service, an honest and fair price, but most importantly a team that is hard working and wants to get you back on the road as soon as possible.

Excellent customer service and the work was impeccable!…read moreSchedule was as promised and very clean.

Great workmanship on auto body repairs. Cenco has previously done auto body repairs for my…read moredaughter's Honda Civic, Kia Soul, and my niece's Hyundai Elantra with 100% satisfaction. Their prices are very competitive and often cheapest out of all the repair quotes I received. It's a thumbs up for me and my family!

I had such a great experience here thanks to Al, the manager. He was absolutely incredible -- so…read morefriendly, helpful, and genuinely kind. I came in because my car door was squeaking, and not only did he take care of the issue for free, but he also took the time to answer all of my questions about my brakes and tires. He thoroughly looked over my car to check for any safety concerns and gave me honest, straightforward suggestions without any pressure to use their services. I truly appreciated that his main focus was on making sure I was safe driving -- especially on the freeway -- rather than trying to sell me anything. I'm so grateful for the time and care he gave me. I'll definitely be coming back here for any future car concerns. Highly recommend!

Fast and efficient. Service was excellent and price is fair and reasonable. My Nissan Leaf front…read morebumper, light, and several parts were smashed and falling apart after a collision. Blue Star not only gave me a reasonable price, but also fixed everything in a short period of time. The car looked flawless. Definitely highly recommend!