Purchased an used whirlpool electric dryer. Works great and Zach even switched the door hinge for…read moreme for easier use. Thanks!

Have been dealing with Appliance Resale House since they rented washers and dryers by the month…read more Great customer service and sales staff are very polite and knowledgable.

We noticed our refrigerator wasn't cooling properly when the ice started to 'sweat'. It is over 20…read moreyears old but is a built-in and impossible to replace. Chuck came to our home and made a diagnosis and temporary repair to carry us until he could order and receive the needed part. Came back, made expert inspection, installed new part and was knowledgeable, courteous, honest and reasonable. 50 years experience makes a difference! So grateful for his expert work, worth every penny. In this era when appliances are meant to be disposable after 10 years it is comforting to know Chuck can make miracles happen!

Called and spoke with Chuck. Said he would call my tenant and schedule a service call time. A week…read morelater he has not called them or me. Would not recommend this business.

Mike was a great guy. He was responsive and quick to answer my call and he was able to come check…read moreout my washer within a day or two.

Does not respond to text messages and phone messages. Inconsistent rates. Charged me 150.00 for a…read more10 minute diagnostic and another person 100.00. Came highly recommended, but I am very disappointed.

My homeowners warranty connected me to this company to repair my dishwasher…read more I received a call from Michael to schedule an appointment to look at the dishwasher. Michael arrived timely, wore a mask, was professional and knowledgeable. He explained the issue with my dishwasher and ordered the parts needed. He came back to repair the dishwasher, installed the replacement parts. After this, during his thorough testing he discovered another issue, so he ordered the part for that. He came back again and fixed all parts and thoroughly tested the dishwasher. He was polite, friendly, experienced, and knowledgeable. I had been apprehensive due to the reviews, but hoped for the best. I am pleased with this repair, and would not hesitate to contact Michael at McCain appliance repair for any future repairs I might need.

Mc Cain Appliance (Rick Mc Cain) was sent by my home warranty insurance to fix my oven. This man…read morehas no experience working on modern appliances. He is about 80 years old and arrives in a beat up old Plymouth minivan. My oven is a high-tech LG oven that was having problems igniting -- it had a very strong smell of gas but wouldn't light. He said, "I don't smell anything." . I couldn't believe it! The oven's alarm was going off!!!! He was very rude and just wanted to argue about it. Then he demanded to use my restroom. He didn't ask politely -- he demanded. He kept trying to figure out what the problem was ... finally saying he would have to come back. He came back a week later. He brought a new igniter. He walked into my home and immediately told my husband that we needed better house numbers because he couldn't find our house. (He had been here a week ago) He was very rude and my husband ignored the comment -- then he yelled, "DID YOU HEAR ME????" My husband said, "Yes I heard you.". The old man just went on & on yelling about how he hated my town. My town?? What??? So .... he works on the oven for about an hour and said he was done. He turned on the oven .... and the alarm went off again! He kept turning it off & on .... the alarm continued .... We just looked at him and asked, "What's wrong? The new part didn't work?". He said, "I'LL HAVE TO SOME RESEARCH ON IT.". Research? This man had no idea what he was doing. He left but stayed in our driveway for about a half hour at least. We called our insurance company right away. We were on the phone with the insurance company -- they were trying to reach him on his phone but he wouldn't answer their call. He's still in my driveway! So now, after 2 weeks my oven is still broken. We've told our insurance company that we want someone else to fix it because this old man is completely clueless and very very rude.

We noticed our refrigerator wasn't cooling properly when the ice started to 'sweat'. It is over 20…read moreyears old but is a built-in and impossible to replace. Chuck came to our home and made a diagnosis and temporary repair to carry us until he could order and receive the needed part. Came back, made expert inspection, installed new part and was knowledgeable, courteous, honest and reasonable. 50 years experience makes a difference! So grateful for his expert work, worth every penny. In this era when appliances are meant to be disposable after 10 years it is comforting to know Chuck can make miracles happen!

I hate having to pay to have someone come fix an appliance unless it is absolutely necessary. This…read moreplace has reasonable prices, and the staff takes time to help review the repair procedure and give you a schematic if needed. NOTE---- They moved, and are no longer at the Esplanade address.

Fantastic prompt, knowledgeable service. Jason did a great job and found our issue and resolved it…read morevery quickly. The repair and service call was also very realso able. What a relief because I didn't want to buy another washing machine with limited time.

Another great repair! My glass top stove fractured and got a new one installed without any…read moreproblems. It took a while to get the replacement from the manufacturer. The next one was my dryer which needed several parts and was done so expertly. Jason vacuumed out all the lint which is mind blowing how much accumulated. If you need appliance repair just call JASON! Family run from Chico

Here is our table set 1 yr later a waste of money.....cant believe it lasted a year only for…read more800$....now what... Two chair snap the legs and the other two the top came off..the only thing that lasted was the bench

Great Staff.... They went out of their way to make sure our New Furniture was delivered on Time…read more... From the Friendly Professional Service at the Store level... To the Two polite and very helpful Gentlemen that did the delivery...Our Family really appreciate it and thank you... Daniel and Samantha Rabbitt

A true hardware store without the overwhelming big-box experience…read more Shopping at this particular location is always a bit of a "blast from the past." I had worked in this building during my college years when it was occupied by a different hardware store. From then to now, I am surprised over how similarly laid out the aisles are. I suppose not messing with a good thing is the way to go. This Ace is the only full hardware store in north Chico. It is close to the 99 freeway and is in a shopping center adjacent to two main roads. There is always a ton of parking and I can usually find a spot right at the front. As I'd mentioned earlier, the interior is laid out well. It's bright and airy with wide, well-stocked aisles. The occasional clearance finds in the front are a nice touch, and I love their barbecue items display. Came in here the other day looking for a particular item that their online app had advertised. The three associates whom had helped me were all very friendly and worked well together. Not only that, but the item was a part of the "red tag" sales agent they were holding, so I was able to purchase it at a discount of over 50%. What a nice surprise that was. I live in south Chico but prioritize this location as my hardware store because of the great service and selection. I will be back.

This is a large modern ACE location with all the school part bins. The customer service is very…read moregood. Melissa checked me out and offered and updated my contact info.