I contacted Lawrence to fix my camera system. lawre came the next day and found my system needed to…read morebe replaced. He priced out the replacement and handled all my extended warranty claim with no problems. He order the system and installed this weekend. I would rate his work an A plus extremely professional. I will use him again and would highly recommend to anyone. Thanks Lawrence for all your help

From the owner: At Happy Camper’s Mobile Repair Solutions, we bring expert RV repairs and diagnostics right to your…read morecampsite—so you can keep your adventure rolling without missing a beat. Say goodbye to lengthy shop waits and cutting vacations short: our veteran‑ and family‑owned team arrives fully equipped to troubleshoot, repair and maintain your RV on‑site, often resolving issues in a single visit. With 3+ years of hands‑on experience, you’ll enjoy fast, reliable service backed by the personal commitment only a family business can deliver. Wherever you’re parked, we come to you—because every minute on the road counts.

Up and Running Mobile RV Repair LLC, located in New Bern, NC, was a company referred to me by…read moreAssurant. I contacted Brian on 08 July 2024, requesting an inspection of electrical issues and the non-functional refrigerator in our 2016 Jayco Jay Flight Trailer 38FDDS. This was a concern because my mom was staying in the RV. I called Brian on 08 July 2024 and he arrived on site 16 July 2024 as agreed. (E-mails and Text Messages Provided as Proof to Assurant) Brian inspected the electrical and the non-functioning refrigerator. Brian only replaced the 50 AMP Power Cord Twist Lock with Boot. Brian charged me $257.04 on 17 July 2024 without providing an Invoice. (Provided Credit Card Charge Copy to Assurant) I clearly requested Brian to follow Assurant's extended service agreement processes, to submit a claim for reimbursement. I also provided Brian with all Assurant contact information and contract documentation. (E-mails and Text messages provided as Proof to Assurant) Brian did not respond to any of my follow-up emails, texts, phone calls and voicemail messages, as I was trying to get a status on the claim submittal and the invoice. (E-mails and Text messages provided as Proof to Assurant) On 23 July 2024, I ordered a new and comparable refrigerator for $1,115.47 from Home Depot. Home Depot delivered and installed the refrigerator on 30 July 2024 and took away the faulty one. (Copy of Receipt Provided to Assurant) Unfortunately, Brian did not adequately resolve the electrical issues, nor did he follow the Assurant claims process. Consequently, I had to contact EL Electric Contracting on 19 September 2024 due to ongoing electrical hazards and emergency power failures. They replaced the 50 AMP Twist Lock Inlet, which had a faulty and loose spade causing all the electrical issues. I paid EL Electric Contracting $423.26 for the necessary repairs. (Invoice & Photos Provided to Assurant) After speaking with an unpleasant Assurant representative, I visited Brian's home on 02 Oct 2024 and got Invoice #2195 for 16 July 2024, which noted that the refrigerator needed replacement. He claimed that it had all been submitted to Assurant on 16 July 2024, but that's not true. Requested reimbursement from Assurant: $257.04 paid to Up and Running Mobile RV Repair LLC and $1,115.47 for the replacement refrigerator purchased from Home Depot and $423.26 for EL Electric Contracting's corrective repairs. Total amount for Claim # 39021409 is: $1,795.77. Assurant decided to only reimburse: $132.18 with the $100 deductible, because Assurant stated that the proper claims process had not been followed. Such a loss when we are supposed to be protected by Assurant's 3-year Extended Service Agreement and by Up and Running Mobile RV Repair LLC!

I was very satisfied with the service that I received from Brian with Up and Running RV repairs. I…read morecontacted him on a Sunday morning and shared that my hydraulic jack stands were inoperable and I was therefore stranded at a campground in the New Bern area. Brian was honest with me and shared that he could not get to me until the following day and would do his best given what we had to work with. I should note that other issues came up in spite of the fact that this was a brand new unit. As promised, Brian contacted me first thing in the morning and after working diligently on the problem, got my camper in a position where I could safely transport it back to Maryland. I was pleased with Brian's honesty and punctuality with time and what he was capable of doing considering the electrical problems that we discovered. I highly recommend him and want to thank him once again for his assistance! P.S. I am in Maryland, not San Francisco

John came out to replace our broken leaf spring on our fifth wheel. He put the incorrect size leaf…read morespring on (6 leaf but should have been 5 leaf) and didn't tell us. He put in the incorrect size bolts to attach the leaf springs. This caused the bolt to stick out and almost puncture our gas line, thus putting our lives in danger.

Called at 9 AM THAT I HAD NO HEAT. I was told to text him with my site number I texted - waited -…read moretexted again - waited - call and left a message - waited - no response. Next day texted again - waited - no response. Left to go north in Oct with no heater!

Coastal should be your first call; it'll certainly be you only call. David was the only source of…read moreknowledge that could pinpoint our problem OVER THE PHONE! Aside from their expertise they were kind, infinitely patient, and simply a pleasure to deal with. Sometimes you find the perfect place - this shop is certainly one of them.

I would like to thank the Family/Staff for the extreme generosity. They have been a complete…read moreblessing and proven that there is still legitimate and compassionate companies out there not all for themselves. The whole entire team has went above and beyond during my neighbor's mishap with his brand new travel camper van. Mike as a 70+ yr. old veteran decided to purchase a camper van and head from the great lakes to florida over time. Within the same month already two things have went out/failed with this new purchase. As randomly finding Coastal Diesel to see if they could fix and or replace his generator in a timely manner this business has went above and beyond to accommodate and provide for this Veteran and his service dog ‍ for days in more ways then one. Thank you for the humanity that you offered Mike and Jobbers on their journey. I praise your business / staff for looking out for them. May God bless all of you and your business to continue to be successful for many years to come. Thank you from the bottom of my heart Sincerely, Shauna

I had my boat trailer serviced here recently. They provided a quality repair of the brakes very…read morequickly. A special thanks to Brad for exceptionally great customer service.

Kept boat for 6 weeks, for minor issue. charged $880+, mostly labor. Took boat home, straight out,…read moresame day, same problem. Back in shop. Have had boat now for 7 weeks. Every time I call, I get, well changed this part, that part,don't really know. Picking up next week. Lord help me on this bill. Advice...............take your boat ANYWHERE but here. Unless, you want a parts changer.

For our son's eighth birthday we rented a Coachman Apex Nano 185BH from Rex and Son's. The entire…read moreexperience was fantastic! Only a few hiccups and they were learning curve things. (Like you fill up grey water fast!) The customer service that Rex and Son's provide is awesome. You can tell they have a passion for their trade and want to share that passion with others. It was my first time towing a travel trailer and I was given a hands-on lesson that gave me the knowledge and confidence I needed. We took the travel trailer from the flat coast to Stone Mountain State Park NC. While we didn't need to utilize the help, they made sure we had after hours contact information in case we needed any help with our rental. It was certainly a pleasure to work with Rex and Son's.

Absolute professionals. Knew how to address my issues completely and in a timely manner.read more