I really wanted to like this local business, but they seem to be doing their best to get bad reviews. I hired Paul for a really routine re-keying: it was a slow, expensive, and rude experience, but I want to support my neighbors on Garth Road, so I didn't say anything assuming it was a bad day. Then I had to have a second experience with them: The lock started sticking more and more, to the point where I was concerned the key would snap off. I called him, he hung up on me mid-question (saying his wife would call me back to schedule things). I called back and he sent me to voicemail; at that point I got fed up. By the time his wife called me back: - I requested quotes from Yelp - Another locksmith reached out, gave a quote - That new locksmith showed up, replaced the lock entirely, and spent time shaping the lock according to the shape of the doorframe. He was also polite and friendly to talk with! - He charged less than 1/2 the price for *all* of this than Paul's routine re-keying. So by the time Paul's wife called me back, I started to say "look, I don't need your services, someone already fixed it for me". She got incredibly defensive, to the point of ranting about how the super of a co-op was recently fired, and something about an affair? It was weird, she hung up, then immediately called me back (off to voicemail with her!) and I resolved to write this review. What the heck. I just hope they're not replaced with another salon. read more

Close by, walking distance , parking meters in front. They carry majority of keys, fast service and quick. Keys are made well. Prices are good and reasonable . Hours are 12-5pm but they open at 2pm. The last few times I passed by to see if they open at 12, no luck , but at 2pm yes . there's a number you can call but it's just to kill time . Won't make any different leaving a message . When they do open , someone picks up the call. It's my 1st time going at 12 , usually I would go around 3-4 , so never had an issue waiting at that time. . The staff are friendly owners, it's a Mom & Pop store. If you don't have patience and in a rush , this shop isnt for you. read more

This guy knows his stuff. Diagnosed my issue and told me how to fix it over the phone. Saved me a ton of time and headache.

Paul is an amazing locksmith and a wonderful person. I have been a client of his since I grew up in Scarsdale and moved farther North. He has always been able to fix any problem with my doors and locks and he even saved me a visit recently by directing me to solve an issue myself. He is honest, caring and punctual. HIGHLY RECOMMEND!!! read more

Hoblin Locksmiths has been in business for over 100 years! And one of the reasons I love giving them my business is that the owners really care about their customers being happy with their services! read more

There's a reason this family-run business has been around for almost 100 years. Their honesty and fair prices stand out in a world taken over by big companies that show little care or concern. They've always been there for us and we'll continue to support them! read more

I had a 90-year-old front door key cylinder that the key could no longer turn. I removed the cylinder and brought it to Hoblin Locksmiths. They had all the necessry part to fix this old cylinder. They opened the cylinder, replaced springs and pins while I waited so that the refurbished cylinder functioned smoothly with the same key - so I didn't need to have new keys made to give to family members. Service was great, it took 30 minutes. The owners are professional, knowledgeable, courteous and the cost reasonable. I would certainly use them again. read more

I can't believe how rude this place was to me. I was locked out with two upset children and I wrote the email address down wrong. I politely called back to ask for the correct address and was treated so horribly. I don't know how they have any business but I would never use them. read more

Even before I had the keys to my new home I had reached out to inquire about making an appointment to reset a lock and get copies of the new keys and what I received in return was knowledgeable and super friendly service. Paul gave me instructions on what I needed to do on my end (take pictures of my lock and key) and he did the rest. He responded to every single one of my emails and showed up right on time the day of my appointment and was in and out in no time (all while sharing some of his locksmith stories). Not only did I get great service but I also received a nice warm welcome to the neighborhood and some great recommendations on things to do and where to go and grab a bite. Highly recommended! read more

Paul is like Liam Neeson in Taken. ...I do have are a very particular set of skills, skills I have acquired a very long career, skills that allows me to unlock the impossible. I had a entry lock that was stuck, he took the lock in the back and a few minutes later he came back out and magically fixed it! read more

A very dedicated family owned business that has impeccable service. They are knowledgeable and seem to be able to fix and duplicate all of you lock needs. read more

It was a weekend, we needed our passports out of safe to travel, the digital battery on safe had died, Hoblin provided step-by-step instructions over email that saved the day. No charge and as gracious as can be. We are very grateful. read more

I have to say that these guys go out of their way to help - I needed a key duplicated at a time when the store was closed and the owner came down and opened the store just to get this done for me! Will DEFINITELY use them going forward and highly recommend. This is the kind of personal service that is hard to find these days. read more

Friendly and accommodating staff. Paul and his partner definitely took care of everything I needed when changing locks on my new house. Due to the previous owners' "work" on the locks, I couldn't complete all of the changes myself. Paul was quick to schedule a house visit and resolved all of the issues within a few hours. Definitely recommend! read more

These are not nice people...we were moving in and new;they took full advantage...I paid almost $500, and did not even get a new drop lock, only a new cylinder which the "owner" claims was all I ordered on the phone...he was there installing it and I had little choice...they take no credit cards, had to Zelle in $200 to have keys ready when he got there, and he would not even hand me the keys until I gave him the check! A new drop lock costs about $17.00,,,,,, and they could easily have brought a new brand new one, even for the aesthetics of it on the inside, these were nasty "cut throat people" to deal with and a totally unpleasant experience! read more

If you require a locksmith, look no further. Paul is the best. He has been keeping our very old front door lock alive for the last few years. He's always a pleasure to chat with and will show you exactly what he is doing. The last time I had to call him - when my son pulled the door knob right off - I thought that was going to be it for this door lock. BUT Paul walked me through how to fix it over the phone and in 10 minutes it was as good as new. read more

Needed a difficult-to-find key copied recently and Paul was so helpful! The store is currently mostly closed given the pandemic, but he replied to my email, came in to help me, and was able to cut my key without any issues. Will definitely return in the future! read more

Had an issue with an antique lock set. The proprietor was highly responsive and combined his expert knowledge with great service to resolve the issue! Thank you! read more

Paul was great. He was able to change the locks on all 4 doors with the same key. He installed two new deadbolts, changed two French door locks and installed a slide lock for our basement door (that I added while he was here). I haven't used a locksmith before but it was all professionally done and this was in early May with all the appropriate safety precautions for COVID-19. read more

I've used Hoblin locksmith multiple times and have always had great experiences. Paul is extremely knowledgeable and has even come up with money saving creative solutions for an older lock. I highly recommend their services to anyone in need. read more

Great place! Just moved to the neighborhood and stopped by here to get the locks changed. Marsha was helpful and very welcoming to the neighborhood! Gave me a lot of good tips for things to do around town. Paul was prompt and professional with his work at my home. read more

I have moved multiple times in the past 5 years and with each move, I immediately called Hoblin to change my locks. They are easy to work with, readily available and super knowledgeable. It's a comfort to know that I have a locksmith I can trust and rely on - I highly recommend working with this business. read more

How this business stays open is amazing. They are the most expensive locksmith in Westchester amd rude. Save money and shop around before you get robbed by the exorbitant prices this locksmith charges. read more

Fantastic family-owned locksmith of the old school artisanal variety. Master key makers, measured my oddball key by hand, ordered the lost code, and made a key for a lock that any other place would've had me bring in to be re-keyed. And wonderful people on top of that. "We're the place that the other locksmiths come to, say they did it, and mark the price up." read more

Critical: Professionalism, Punctuality Highly unprofessional. I had some keys made and it went fine so I called to arrange a repair on a European front door lock After going back and forth on arranging an appointment the time came and was canceled two hours after the appointment time. Excuse given was that his supplier didn't carry parts any more, which is just ridiculous. The parts are readily available on the internet. Paul is very nice to work with but the women who helps him ( his wife?) has problems. She cannot listen or pay attention at all and interrupts and diverts constantly. In trying to arrange a simple appointment I learned, unsolicited, about the rent they pay in Scarsdale, their internet advertising issues and getting calls for service in NJ, a three year old grandson who often stays with her, the quality of cell service with different providers and locations. I think Paul tries to cover for her but. It simply does not work. I spent hours arranging and waiting for a simple house call that never happened. It's tough running a small "mom and pop" business, I know, but they should do better. read more

Very impressed with the prompt and professional services and courteous staff Reasonable rates Would definitely use this company again and will recommend this company Central Avenue Office Based Surgery Scarsdale NY read more

We just moved to Mamaroneck and had lots of locks but only keys for a few of them. Paul and Marcia were great. Answered my questions, gave great advice and were very communicative leading up to the appointment. Paul's a perfectionist and he didn't leave until he was happy with the quality and I was happily impressed with the meticulousness. Overall I was very happy with the service at Hoblin! read more

I wanted to like this bickering older couple, I really did. I called before I came and Paul, the owner, said it would take a few minutes to make a copy of a set of 5 keys. When I dropped them off, Paul's wife told me to return in 15 minutes as there was one customer ahead of me. I did not walk out with an extra set of keys until OVER ONE HOUR later. Paul's wife seemed to talk more than she worked and she made a copy of the wrong key after I repeatedly gave her clear instructions. Paul came back and finished the job, but even with Paul I had to explain a couple of times what I needed ( two SEPARATE set of keys so I could give one set to my property manager). Not sure why they both seemed so confused; maybe it was an off day for them. But the worst part was at the end-- my bill came to $36.08. I had a $20 bill and a credit card ( no debit card). Learned they did not take credit cards but that they take Zelle payments ( this business has no website so you don't know this beforehand). I told them I could Zelle them the entire amount when I got home ( which I did) and pick up my keys the next day, but Paul's wife became irate and demanded I immediately give them the $20 bill and Zelle the rest later. I told her that it was not as convenient but that I could do that, and I did-- I gave them the $20, and Zelled them the balance as soon as I got home. Despite this, SHE ACCUSED ME OF REFUSING TO PAY, WHICH IS COMPLETELY UNTRUE. Her behavior was overly dramatic, immature and entirely unprofessional. Because of this, I will not be returning as a customer. I think Paul and his wife are probably good people that had off day, but there is never an excuse to treat customers unprofessionally. read more

Great work from Paul who created a key from an iPhone photo (very impressive!) Thanks for helping me to get back into my house after getting locked out. Great job and I would highly recommend his services to anyone. Thanks again. read more

Paul was so great to work with! Luckily when I called to set up my appointment they had an opening for later on that day. He was able to accommodate my requests and told me other options as well. Paul also gave me information on my lock since I recently moved into a coop and had a very old (almost original) lock. Absolutely seamless process and highly recommend using them. Thank you for helping me with my new apartment lock! read more

Paul is very smart, polite and knowledgeable about his craft. Very easy to work with and look forward to working with him in the future.

Long time since I had to write a negative review, but this is it. This business thinks is managed by rude people who don't know how to listen to their customers needs. They wouldn't provide a quote and insist that they had to come out to do their work without it. Not able to judge how they work as I didn't feel like hiring someone who so rude that cannot bother to listen to their potential customers and what they need. read more

I needed keys made for various doors, desks, filing cabinets for a new office space in Scarsdale. The hardware store closest to my office could make most of the keys, but directed me to Hoblin's for a specialty key. I should have gone there first as they did a FANTASTIC job on the keys. Most new keys feel "sticky" when you put them in, but the ones Hoblin made glided right in. The service was prompt, friendly and the price was reasonable. When I had another key to be made, I went back and after asking if there were any supermarkets in the area, Marsha literally walked me across the street to a fantastic grocer, introduced me and got us some sample fruit! THAT is service! I notice many of the reviews on here are fairly polarized. It seems like a couple people were having a bad day. That's not Hoblin's fault. I will definitely be back and recommend this place to others. On a side note, they also happen to have a small VHS collection for sale as well as some delicious gluten free, vegan Raw Revolution bars, which are tasty and hard to come by! read more

Good service, local business and very worthwhile to support. I have used them before, and again yesterday. I am a very satisfied customer and will use them again. It's always a good idea to call before going, as sometimes the locksmiths need to be out on calls. read more

Great experience. They came on a weekend to change all my locks because that worked for my schedule. The locks work perfectly, he took the time to make sure it worked right. The price was extremely reasonable. A few months have passed since the locks were installed and they still work great. He also took the time to put in the same color strike plates (I believe that's what the metal part on the door frame is). I would use them again. read more

I had a great experience with this locksmith. From the moment I called, they were very courteous and gracious for my business. My keys worked like a charm and they went the extra mile and made sure everything worked before they left. read more

An overall lovely experience and high quality service. This company is a pleasure to deal with and they are very knowledgeable about locks. My doors look great and now, most importantly, they lock! I'd highly recommend. read more

An overall positive experience! Paul arrived on time and was knowledgeable about the locks. He was respectful of my time (I had a very busy day planned), and got right to work, finishing the job in a timely manner. I have no issues with the new locks - they're doing their job! Price was commensurate with other locksmiths in the area. Very nice people to do business with. If I need a locksmith, I will have them again. read more

Had a very old lock and went there to get a cylinder, needless to say my lock installation abilities are not that good. In fact they are terrible. Came back af 4pm on a Friday to schedule an appointment for the locksmith (Paul) to come out. Explained what was going on and he headed over to my house and changed out the lock in minutes. Great price, excellent service and overall a very nice person. Don't see that to much nowadays. Highly recommended if you need anything lock smith related in lower Westchester. read more

Very nice locksmith. I came in with an key for an old lock. When I went back to my apartment to try it out it did not work. It was not there fault. I came back and told them. They made a new key. They made a few changes so that it would work. read more