Unfortunately, it turned out I had some kind of nerve issue/damage after my implant and the lower…read moreright quarter of my face remained "frozen". It was awkward and embarrassing and still isn't 100% back- even though it's about 90% back now- 10+ years later!! I also felt like his father the dentist was very dismissive after his initial friendliness- and then the younger dentist I ended up liking left. I haven't been there since way before the pandemic, but I didn't want to write a negative review while I was still a patient. Also- I signed a waiver/form about the implant surgery so...and thank God the feeling mostly came back. However, the very experienced hygienist also named Kessler (she said they were unrelated) was a lovely person as was the Eastern European receptionist with blond hair- unfortunately I have forgotten her name- Marina? Elena?

So this office is now Dr. Butter because Dr. Kessler retired and passed it off to Dr Butter. And…read moreshe is even better than Dr. Kessler. I come in here every month for my Invisalign trays, and it's always a warm welcome coming in. Almost feels like I'm catching up with old friends. The staff here is friendly and funny. Also I'm sure they cover many different ranges of insurances. And the location is close to Bedford Av. Dr Butter is amazing as a dentist and very dedicated to helping the patients out. Like if Beyoncé were a dentist, it would be Dr Butter. Would 100000000000% trust her with my life. Definitely come through.

I wanted to give a positive review for oral surgeon Dr. Peter Protzel and his amazing staff who are…read morelocated in Bethpage. I needed four wisdom teeth removed in a hospital setting due to other complex and rare medical conditions I have. For the past year, I went to six other oral surgeons explaining the care I need and each of them couldn't accommodate my needs for a variety of reasons. After advocating for myself and my wisdom teeth getting progressively worse, I found Dr. Peter Protzel & his staff, who were able to do my surgery in the hospital setting I needed. His incredible staff worked with my insurance company to get the surgery approved through my health insurance. It's been a little over 1 week post op and I'm back to my regular self, no more swelling, and the recovery was much better than I expected. Dr. Protzel in my eyes, was the only oral surgeon that actually was able to have empathy for my complex situation and I'm thankful for him and his staff's dedication to my health. If you are a simple or complex case for oral surgery, and looking for a great office to have your surgery, or need a hospital setting- I recommend Dr. Peter Protzel.

I've had considerable experience with oral surgeons and other dental professionals (some not so…read moregood), and can honestly say that Dr. Protzel is the best of the best! I needed extractions, complex bone grafts and implants to fix the damage from failed root canals done by another doctor. Not an easy procedure to get right, but Dr. Protzel did a wonderful job with skill and compassion. From the moment I booked my first appointment with his ultra friendly assistant Karen through the actual procedures, Dr. Protzel and his staff couldn't have been more caring and professional. Pricing is clear and upfront with no shenanigans as I've experienced elsewhere, and all follow-up visits are included. The office runs on time and Dr. Protzel has the latest technology in his office including 3D scans. Being a coward I opted for anesthesia for the extractions and that went perfectly too. If you need an oral surgeon I highly recommend Dr. Protzel. I would never go anywhere else.

Beware! I had two root canals for back molars done by Dr. Goziker, now less than two years later…read moreboth teeth need to be extracted and replaced by expensive implants due to recurring infection and pain! I'm in good health, excellent oral hygiene, see a dentist regularly, non smoker, so no special risk factors. Here's what went down: When I first called their office on a Monday morning due to severe pain in the molar Dr. G. previously treated, I was told that Dr. G was booked for the WHOLE WEEK, couldn't even spare 15 minutes for me, so I agreed to see his partner Dr. Bruckner. The office manager said the consult would be free because it was an evaluation of a root canal performed by their practice. After a quick exam and a few X-rays Dr. Bruckner claimed that he really needed a 3D scan to make sure of the tooth's prognosis. Then Dr. Bruckner left the room and his assistant came in and told me the scan would be $300! I was blindsided by this sneaky approach but was in pain and needed answers so agreed to get the scan. Then Dr. Bruckner showed me the scan and said the tooth was badly infected causing severe bone loss so it wasn't savable anymore, recommended I have it pulled and replaced with an implant elsewhere. Then Dr. Bruckner claimed the scan showed I need a root canal on a different asymptomatic tooth on the other side of my mouth, trolling for more business at a very bad time! I understand that not every treatment is successful, but charging me $300 to ensure that their own prior expensive procedure had FAILED (i.e., recurring pain and infection in the treated teeth less than 2 years later) seems unethical and mercenary. Especially when I had been told that the consult would be free! In response to Dr. Bruckner's response that "any medical office would charge me $300 for a CAT scan" that's simply untrue. The going rate for new patients on LI is $150 and the oral surgeon I saw afterward didn't charge me anything for the scan or consult. Their follow-up claims that both of my treated teeth miraculously cracked on their own (with no connection to their failed root canals) are laughable and factually untrue, also in violation of HIPAA laws to disclose this online. Not once did anyone from their office try to call or email me directly to resolve the situation directly. Horrendously painful and expensive lesson learned; NY Endodontic Associates may seem good and kind when you come in and they want your money, but don't count on getting long term results from their root canals. And if you have a problem afterward expect to be charged more and then kicked to the curb.

I used to think that having a root canal was one of the most painful procedures anyone could…read moreundergo. Now that I've been treated by Dr Goziker I think differently. He took care of my teeth, doing 2 root canals in 1 visit. Aside from the anesthesia injections I felt no pain. Even when the anesthesia wore off I felt ok! Of course there was some swelling and soreness (to be expected) buy nothing like what root canals are hyped up to be. Dr Goziker is knowledgable and experienced. He even took care to make sure my crown wasn't damaged when he drilled behind the tooth. The procedure took less time than I'd anticipated and I was happy to be able to drive myself home. Ann, at the front desk is also very sweet and made me feel welcome when I anxiously entered the office. She gracefully answered my questions and helped arrange a payment plan that I could manage. She also called the next day to check on me and make sure I was feeling ok.

I recently got my wisdom teeth removal surgery done earlier this week with Dr. Colame. She was…read morewonderful and made me feel comfortable before and after the surgery. I was very nervous for the surgery and had gone to numerous offices for consults however, Dr. Colame made me feel the most comfortable! Thankfully the surgery went very well and I felt zero pain afterwards! The nurses were also very kind and informative. The office was always responsive and communicative to any calls I made with questions/ concerns. Overall my experience was great!!

Visited the office today with my son whim missed school for this oral exam. Office staff was to…read morelazy to call insurance company for referral. Tried to shake me down for $200 for a CT Scan when CT Scan is 100% covered through insurance. The office manager didn't seem to care either.

Dr. Lilien at Essex Oral Surgery is truly one of the kindest and most compassionate doctors I've…read moreever met. He has removed two of my teeth at different times, and both experiences were quick, gentle, and way less stressful than I expected. I was extremely nervous, but he and his assistant immediately put me at ease and even had me cracking up laughing during the appointment. I also absolutely love that he offers laughing gas during oral surgery -- it made such a huge difference for my anxiety. And Phylis at the front desk is an absolute doll. She is so sweet, welcoming, and helpful every time I call or come in. If you're nervous or unsure about going, just do it -- you will not regret it. Highly recommend Essex Oral Surgery!

Dr. Lilien and all of his staff were nothing short of exceptional. I was definitely a big baby…read morewalking in, worried about getting all my wisdom teeth out but by the time I walked out, I felt like a champ. Dr. Lilien was funny, comforting, thorough and walked me through each step of the process. I didn't feel a single thing! He knew I was nervous, asked me who my favorite singer was and had those songs playing for me during the procedure. I can't recommend him and all the staff at Essex Oral Surgery more. Thank you for all you did!

They're terrible. I've called so many times to make an appt and leave voicemails and they never…read morecall back. Their website says you can text or email them also-- did that and they don't answer either. They replied once to an email months ago confirming they're my assigned provider and when I replied immediately and asked what's the next first available appointment they ghosted me. It's been a whole year and I haven't seen them once. I'm switching providers. Don't bother with these people. The worst way to run a business.

Now, the X-ray lady is new and 5 stars for her. The hygienist thinks poking a patient w/o care and…read moreletting them bruise and hurt for 2 days is normal. She is TERRIBLE. i could withstand the x-ray lady making me bleed..but was unhappy.. but this.. i have another appointment witha new dentist. Sad b/c the DENTIST herself is wonderful and deserves 5 stars. You have to be careful who you hire to represent your office.

Came here to see Dr. Michael Abrams for a consult for a gingival graft. Dr. Abrams is very…read moreprofessional and made me feel very comfortable. He explained every detail about what to expect from the procedure and the price. I decided to get it done as I had it done before and really wanted this done. Dr. Abrams did a wonderful job! I felt NO pain at all throughout and made sure I got postop pain meds and instructions. The care I received was above and beyond. If you are looking for a periodontist/orthodontist, look no more, he is the one for you.

$600 for a basic cleaning. When I asked them to explain why they charge that much, they said its…read morebecause it included first time patient X-rays and dental exam. There is no explanation for the price they are charging except greed. I have always gone to the best dentist I can find, and have never been charged more than $300 for a first time patient cleaning, including X-rays and dental exam.

What an awesome dentist! I had a cleaning and x-rays done here. The wait was very short and the…read moredesk staff were really nice. The doctor explained my x-rays and didn't rush at all. Cleaning was very thorough. The staff here definitely know what they are doing. At one point I had to reschedule my appointment and the girl did it very quickly. Got a goodie bag on my way out! Made an appointment for my mother!

This dental office has Definitely lost the ART of customer service. The office manager TARA is very…read morerude, disrespectful, and has no type of empathy or respect for patients. I don't know if they're that hard up for money but the times that I "called to cancel an appointment" she got so much in an uproar that I couldn't believe I was talking to a business establishment! I had previously confirmed my appointment but then due to the poor weather conditions I called them that morning and canceled. I did not expect to get an earful of INSULTS from my dental office about canceling an appointment for a cleaning. YES INSULTS! I said to myself this supervisor won't last long with her attitude she'll be fired in the next couple of months! I wouldn't recommend my worst enemy to attend this office with how they have treated myself and my husband. To my surprise TERRIBLE TARA was still a figure in the office and this what started out as a call from a receptionist Venessa to let me know my insurance rejected my last visit for cleaning I told her I would call back once I spoke to my health insurance she called me back in less than an hour asking me that I called them yet I explained to her that I'm home dealing with twins in fifth grade doing distance-learning during COVID 19 and she still seem to be very pushy on the phone with me. I told her to at least give me 24 hours she actually HUNG UP on me after I told her how rude she was being so I called back and asked to speak to a manager and it was Tara. She as experience once before I started to get into a back-and-forth with me the customer I even let her know that I have never witnessed an office actually arguing back-and-forth with a customer that she is on the clock and should be way more professional than she is presenting herself to be. She actually even started to say that my family has been a burden on "them". I don't care if we have been the worst customers in America which we were not in the least bit way every time I come to this office my hygienist and I laugh joke and talk about our family. She has witnessed me get married. I have witnessed her have children! It's such a shame, painful and sorrowful that now I am going to need to look for a new dental office after five years but it just seems as though when this new supervisor came about that everything changed. I know she's going to try to combat this review with some thing that I hope I don't have to sue them for because HIPPA is real!!!! Furthermore if I was a white woman and my husband was a white male we would not have been treated like this in the least bit. Racism is also real and I don't know what else can explain the way that this office has treated me and my husband two paying consistent patients of over five years.