We have now seen multiple vets at Encino Vet over the past 4 years, and we are truly so happy with…read morethe care they give our sweet babies. Here is my incredibly honest review: Dr. Lopez, Dr. Rosso, and Dr. Fab are all AMAZING. Each of them has made us feel genuinely seen, whether we're in for a routine check-up or something worrying. They take real time during visits to make sure we're heard, and they work to get to the root of an issue without jumping to worst-case scenarios. I'll have a really hard time if we ever have to move and leave this practice. A special thank you to Dr. Rosso, who recently got to the bottom of an issue with one of our cats and had her feeling better right away -- we're so grateful.

I've been coming to Encino Veterinary Center for years, and I honestly wouldn't trust anyone else…read morewith my dog. Ryan helped us today with a nail trim, and he was incredibly gentle, patient, and kind--it made the whole experience completely stress-free. I've tried other places before, but nothing compares to the level of care here. The front staff is always so welcoming, and you can tell they genuinely care. They take their time to explain everything and never rush you, which I really appreciate. If you're looking for a vet clinic that's compassionate, professional, and truly puts your pet first, I highly recommend this place.

Dr. Swann was absolutely amazing. Took the time with my baby. excellent staff. Friendly,…read moreknowledgeable.

Every time I meet a new Vet here I like them more than the…read morelast, and the first Vet was amazing. They're all very knowledgeable and I genuinely feel like I'm providing my pets the best care with this group of Vets. Sometimes the bill can run a little high, but in line with other pet hospitals that don't have experienced Vets. So I would say its worth it. Thank you guys!

The team is absolutely amazing. They always treat me with kindness and make my pups feel so…read morewelcome. They are honest and kind. Thank you, Yan for always taking care of our babies.

I am writing to formally express my disappointment regarding my recent experience at your clinic…read more Prior to my appointment, I sent multiple emails containing extensive medical records, specialist reports, and a detailed summary of my dog's condition. I spent considerable time gathering and organizing this information so that the veterinary team would have a clear understanding of the case before the visit. On the day of the appointment, I took time off work and drove approximately one hour to your clinic. Upon entering the examination room, the technician asked what was wrong with my dog. Given the volume of records and summaries that had been submitted in advance, I asked whether those materials had been reviewed. The technician informed me that they had not. I then requested that the records be reviewed before proceeding, as they contained extensive information from specialists and would provide important context for the appointment. A few minutes later, another staff member entered the room and informed me that I had been rude to the assistant and that the clinic would not be seeing my dog. I was shocked by this decision. At no point did I raise my voice, use inappropriate language, or behave in a disrespectful manner. I simply asked whether the records I had submitted had been reviewed and requested that they be considered before the appointment continued. As a result of this decision, I lost a day of work, spent significant time traveling to your clinic, and was denied care after making every effort to provide your staff with the information necessary to prepare for the appointment. This incident was particularly disappointing because it follows a previous experience at your clinic that left me concerned about communication, attention to detail, and the overall quality of the client experience. Unfortunately, this latest interaction has completely eliminated my confidence in your practice I believe clients should be able to respectfully ask whether medical records have been reviewed without fear of having their appointment terminated.

"Compassionate, professional, and affordable care"…read more I can't say enough good things about Reseda Pet Care Veterinary Center during one of the hardest moments of my life. I had to make the heartbreaking decision to euthanize my dog due to his illness, and from the very first call, they were kind, understanding, and compassionate. I had called around to multiple veterinary clinics all over the San Fernando Valley, and not only did they have the best pricing, but they were also able to accommodate me the very next day, which meant everything during such a difficult time. They treated my dog with dignity and treated me with patience and care when I needed it most. I truly felt supported and never rushed. If you are facing an incredibly painful decision and need a veterinary team that is compassionate, professional, affordable, and responsive, I highly recommend Reseda Pet Care Veterinary Center. I am so grateful for them.

I took my dog in to get shots updated so we can get his nails cut at Petco…read more I went outside to the car for one moment I came back in, and I heard my dog scream, screaming in the I asked my son if they're cleaning his ears? He told me no, that they were weighing him. My dog came back with a fat balloon, ear called ear hematoma When I called the office, I got no response regarding what happened to my dog in the back The hematoma means the dog needs surgery. My dog is 12 1/2 years old Maybe, it was an accident. However, I believe that they know exactly what they're doing Please feel free to contact me if they did this, or something similar, to your animal too. I will be filing a class action against this veterinary office and asking a judicial officer to please help us. Stop them from injuring and hurting any other animals devastating any other families. Do not take your dogs or pets here. Do not leave your animals alone with anyone not even doctors or specially, their technicians or assistants Stay with your family members and your animals. If all they have to do is weigh them. Do not leave your loved ones alone with any medics unless they are going to the surgery room to the OR Do not let the any tech, or anyone take your dog to the back to weigh them alone! Your dog will come back with the ear hematoma or worst! I was wondering why so called Dr P. Hannah put a muzzle on my poor innocent dog that's so gentle Now I understand why he put the muzzle on my gentle senior dog. Because they hurt my dog in the back and they were afraid that my pour 12 1/2 year-old American pitbull terrier would retaliate, but he is so gentle, he has never hurt a soul Please contact me regarding a similar thing that was done to your dog/cat/animal. We will be filing a class action against this veterinary office Asking a Judicial Officer, to have the Pet Cure Veterinary hospital in Reseda, California, stop, refrain, desist, from injuring, hurting , causing the death of or causing harm to any other animal and devastating families.

We've had 3 trios of rats and have been coming here for all of their medical needs. The staff are…read morealways warm & compassionate, have a great, positive working attitude and truly care for our animals' health & safty. They go above and beyond to accommodate their clients whenever possible, and the services are reasonably priced for exotic care. They're absolutely worth our 45min drive! Thanks Dr. T & staff!

Dr. Tamura is truly one of the best avian vets. She's knowledgeable, patient, and takes the time to…read morereally explain what's going on instead of rushing through the visit. You can tell she genuinely cares, which is rare. I felt comfortable trusting her with my cockatiels, and that says a lot. I'm honestly sad to be moving because finding a good avian vet is not easy. Highly recommend if you have birds and want someone who actually knows what they're doing.

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years, and has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I trusted Dr G and her small compassionate team with the euthanasia of my precious second dog, Handsome. She is truly an Angel on Earth. At her Chatsworth location, I love that she's created a lovingly cozy "home environment" for the euthanasia experience. That it so needed during that deeply emotional time, and more veterinary offices ought to follow her example. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!

We are incredibly grateful to Gemcore Veterinary Services for the compassion and care they showed…read moreduring one of the hardest days of our lives. Dr. Gonzalez was kind, patient, and thorough, taking the time to explain each step of the euthanasia process. She ensured our dog's maximum comfort throughout, even creating a makeshift pillow so he could rest peacefully. We were heartbroken, but her understanding and gentle approach gave us comfort while making the process completely painless and stress-free for our giant furbaby. She was available the same day and brought in a caring team afterward to respectfully and compassionately assist with our 132-pound dog. The thoughtfulness, professionalism, and empathy shown by Gemcore made an unbearable moment a little more bearable. We are deeply grateful and highly recommend them to anyone seeking a veterinary team that truly cares.

I have been coming to Access for many years and unfortunately it was not good experiences majority…read moreof the time. But something has changed and I wanna give a shout out to Milki, Lisa, Eleisa, and Keilanna! I'm so grateful for the new attitudes and true care and bed side manner. Dr Chris Fontes was wonderful and truly took his time. Really cared!

TL;DR: My dog received improper care leading to his eventual paralysis and I found out about his…read moreterminal cancer diagnosis in a blank email because Dr. Medina is a literal sociopath. The full story: I've sat with this for a while and decided it was imperative to share my horrific experience at access and with Dr. Medina. Blame this on grief, but please know I sat and thought about this for a long time before writing and think that it's important to warn people of the horrible care we received. Two weeks ago we brought our dog in for two main concerns: 1) An injury he had sustained in his back leg and 2) A loss of appetite that we feared was cancer. Right out of the gate Dr. Medina hyper focused on his age and previous ultrasounds and ignored our concerns about the injury to his back leg. We tried to give her a comprehensive overview of our dog, who we knew better than anybody else to get her to take our concerns seriously. Before even looking at him, she had immediately jumped to focusing on cancer, and five minutes into the conversation was already talking about euthanasia. We left him there for the day to get all of his work ups done, and Dr. Medina had told us multiple times that the ultrasound tech leaves at 4 so he should be ready at 4. Bc we live far away from access we made sure to get there right at 4 and avoid any traffic delays. We were just going to wait in the lobby, but they insisted that we go into a room and talk to Dr. M. Dr. M came in confused asking us why we had showed up at 4. Bc you told us 4? We were very nervous, anxious and crying and yet she kept repeating the phrase "it's so FUNNY that you showed up this early. This is so WEIRD. This is so FUNNY, etc. etc." We thought we were going crazy. From there, Dr. M reviewed his x-rays with us and told us that we would need to do a fine needle aspirate on some masses that were found on his spleen. She said that she would call us with the results and if it was cancer would help us figure out what we needed to do next. She did mention she would not be at that hospital the next day, but would get a hold of us no matter what. That evening I realized my dogs legs were never x-rayed despite this being one of the top concerns. Once again, I realized Dr. Medina dismissed a major concern. Because of this, we did not trust access to handle our care or listen to our concerns so we were forced to get him x-rayed at a different hospital. Having to do a second round of x-rays hurt our dog so badly that he became paralyzed. I believe if our dogs care had been handled properly by Dr. M, his quality of life would have been so much better than the horrific experience he had in his final days. In addition, we spent all of the next day waiting for Dr. M to call us with the test results that we had paid to be expedited. During that entire time we waited, I had received many emails from access with receipts and summaries and discharge paperwork. None of these emails had any messages in the body of them just random PDFs attached with no indication that we'd be receiving life-changing news there. I almost didn't look at the last one we received, but I opened it and saw that Dr. Medina had written us a message with our dog's cancer diagnosis. The message itself was long and confusing and we had a million questions. We tried calling access and were only able to speak to receptionists who every time we had a question would put us on hold for 10 minutes at a time and either ask a doctor nearby or google the answer. To this day we never received a call from dr. Medina. When you work in a specialty hospital you should understand the lengths people will go to in order to care for their companions. I will never forgive Dr. Medina for completely abandoning us in the worst moment of our lives. She is truly a sick individual who lacks any care or compassion. I blame her specifically for the horrific end to my dog's life. I don't know what type of person could be so uncaring, unfeeling, and lacking any other normal human emotions. She is truly a sociopath.

I took my dog here for almost nine years, and never had a negative experience. Everyone was always…read moregood to me and more importantly, my dog. The prices were always fair-- almost cheap, honestly. Everyone we ever dealt with has been wonderful. They've tried to always accommodate my dog when we needed an unexpected last-minute appointment-- which was kind of a lot because she had a few health issues over the years. They were always so nice and loved on her even though she was a bit of a bad girl. When we had to put my dog down very unexpectedly, they tried very hard to save her. But also, they were honest about no heroics. I mean, they really could've gotten a lot of money out of me to save her, but Dr Moon was honest that it was time to let her go. Over the last nine years, they were all just so good and sweet to her. To be honest, even driving by there, I kind of want to cry even though it's been a few months. But I will always be appreciative to everyone there for being so good to my dog.

We have taken our animals to this veterinarian for more than a decade and have been very happy with…read moretheir compassion, level of care, appointment availability, communication, staffing and affordability. Dr. Moon, Karen and the entire staff have long been part of our family's history as pet owners. If you're a pet owner and looking for a health care home for your cherished dog or cat, look no further than Lake Balboa Veterinary Care.

Thank you to the wonderful veterinarian team for their excellent customer service and efficiency!…read moreWe brought our dog here for the first time to get some overdue vaccinations and for a physical check up, and were treated very well by the Adriana, Cynthia, and Dr Cohen. They recognized signs of how our dog is feeling and offered to do their services in the separate treatment room so that our dog wouldn't keep feeling like he must protect us! Afterwards, we were consulted on everything that occurred and were given valuable information on what other steps we could take. I really appreciate Dr Cohen taking her time to discuss with us everything and both sides asked and answered questions. She was very kind and as our first vet to come across, she didn't make us feel worried and eased our stresses. The standard of care here was very amazing and I have no worries coming back here in the future for invaluable pet care.

Took my puppy for a possible eye infection as a new patient. I brought in all the vaccine…read moredocuments from a breeder and the previous vet. Out of nowhere, they recommended that my puppy gets a vaccine booster shot. On the basis of recommendation, we went ahead with the booster but the this office made a error in reading all the documents I provided (they did take all the coduments and made copies of them). My puppy didn't need to have another booster for a year. Spent money on unnecessary procedure and I felt so guilty for putting my puppy through a shot he didn't need. On top of that, they asked me to come back in a month later for ANOTHER BOOSTER SHOT!! They are very eager to schedule your next appointments but wasn't competent to take proper care of my puppy.

I honestly don't know where to begin. Dr. Oh is by far the best veterinarian I've ever worked with,…read moreand I wouldn't trust anyone else with my dog. I've been bringing my German Shepherd, Macy, here for the past 7 years. Thankfully, she's a very healthy dog and doesn't need frequent vet visits, but whenever anything comes up, Dr. Oh and his team are the first people I turn to. The level of care, compassion, and professionalism they provide is truly exceptional. They always take the time to answer questions, explain everything thoroughly, and make sure Macy receives the best possible care. Knowing that she's in such good hands gives me tremendous peace of mind. I'm incredibly grateful for Dr. Oh and his amazing team, and I highly recommend them to anyone looking for a veterinarian they can trust.

Dr. Oh has been our trusted doctor for over 7 years, providing exceptional care for Marley and…read morealways putting us at ease. Dr. Oh's team is thorough, gentle, and patiently answers all our questions. His office staff including the front desk is incredibly helpful and kind, creating a truly welcoming and supportive atmosphere. We highly recommend Dr. Oh for the outstanding care Marley receives every visit. We couldn't thank Dr. Oh enough for his love and care for my baby boy!