I went on Yelp and called several vets. The veterinarian with Gemcore is the only one who answered…read more I'm so sorry I can't even remember her name because everything happened so quickly and it's all such a blur, but she answered my call at almost 10:00 p.m. while she was driving, when no one else answered. The last thing you want when your fur baby is suffering is to reach voicemail after voicemail. Hearing a compassionate human voice on the other end of the phone brought me so much comfort. She came to my home first thing the next morning. I was worried about my younger Golden Retriever jumping on her or interfering with her care, but she was absolutely wonderful with both of my dogs. She encouraged him to stay in the room with us once he was comfortable with her, and I truly believe that helped him understand what was happening. She was incredibly professional, but I'll never forget one small moment. Out of the corner of my eye, while I was saying my final words and paying my last tributes to my girl, I saw her quietly wiping tears from her eyes. As a healthcare provider myself, I know how often we're expected to wear a mask and stay composed. Seeing that genuine emotion didn't make her seem less professional, it reassured me that she truly cared. In those final moments, your mind races. You question whether you're making the right decision. Seeing her emotion gave me peace because I knew she wasn't simply going through the motions. I knew that if she believed my girl wasn't ready, she would have told me. Most of us are fortunate enough to experience this kind of heartbreak only a few times in our lives. She carries families through it over and over again. That takes an incredible amount of compassion. Thank you for your kindness, your empathy, and for helping my sweet Lilo leave this world peacefully and with dignity. Please take care of yourself, too. The first photo is the day Oliver met Lilo as a puppy, their first photo together. The second was taken just before the veterinarian arrived to help Lilo pass. I didn't realize until later that I had unknowingly captured both the beginning and the end of their story together I will miss my Lilo for eternity.

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years, and has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I trusted Dr G and her small compassionate team with the euthanasia of my precious second dog, Handsome. She is truly an Angel on Earth. At her Chatsworth location, I love that she's created a lovingly cozy "home environment" for the euthanasia experience. That it so needed during that deeply emotional time, and more veterinary offices ought to follow her example. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!

Kairi loves VCA VCA has been treating Kairi since 8 weeks!…read more Kairi signed up from the care club which includes vet visits, annual shots, etc! Kairi gets so excited to see all the staff! We will be back forsure for our shots!

Do NOT take your pets to VCA Chatsworth pet clinic. I had to put down my 13 year old Shepherd mix…read morethat also happened to be my children's first dog. I was quoted a certain price I was even given a printout. On the day of his last appointment they called me as myself and my entire family was crying in the car and informed me that they would be charging me much more than originally quoted. Unfortunately I only could afford what they originally quoted me and had to scramble last minute to find an emergency pet clinic. This ruined Christmas for my entire family and myself.

Once again, Dr. Gurmani to the rescue!! We showed up pretty late Our little girl has been shaking…read morefor about 24 hours but would walk for endless amounts of time on walks enjoying her life but the minute she got home she had a hard time sitting, wouldn't eat and barely drank for 24 hours .. We brought her to Dr. Gurmani. Once we got her in the room and Dr G came in, it took him five minutes to diagnose her with an impacted anal gland. Let's just say it was very stinky ! Words to the wise out there, make sure that your groomer is cleaning out your fu babies anal gland at least 4 times a year when they get groomed as this can cause an impacted anal glad that can be toxic to your fur baby!! He took her in back, expressed her anal gland, and a bunch of poop flew out;))) the minute we got her back. She was happy and smiling in her own way ! When we got her home, she drank a ton of water and ate her food!! I'm so happy to see our baby back to normal . Thank you once again Dr. Gurmani!! Sorry no photos were taken this visit .

Oh boy...if I could leave negative stars…read more.. My mom and I brought my dog in today (July 4, 2026) while they were open. We were actually reccommended by the VCA Animal Specialists of the Valley on Ventura. We needed an Urgent Care and this was the first that was open today because of the holiday. We roll in at 5:55 after being told the vet would be seeing walk-in patients at 6pm. It turned out, HE WASN'T EVEN THERE! The front desk girl, Cheyenne, said he'd be a few minutes because (and she told us this while laughing) "someone walked into his house and stole his pizza off the counter." She acted like it was some big joke and then said "He's the only vet I know who has had his house broken into so many times." FIrst of all, unprofessional as HELL! Second, why are you laughing about your boss's house getting broken into? Third, why are you even telling us this?????? Now, it wasn't a life or death emergency, but it's called Urgent Care for a reason. We had to do the new patient paperwork on the iPad and then she had to ask us questions so we sat there for maybe 10 minutes. We saw a man walk in, but didn't know if it was the vet or not. It was the doctor, Dr. Gurmani. He never introduced himself either, I only know his name because I just looked up who owned the clinic. He does. She brings us into a room becasue she has to take my dog's temperature and tells us she's "sorry that this one takes so long to count. I took the fast one home." Also while laughing. WHYYYYYYYY are you taking office medical supplies home? Why are you telling us? FINALLY the doctor comes in. He clearly has some sort of speech impediment so he speaks very softly and briefly. No problem, that doesn't bother us at all. We were told "he has a hard time speaking" though. But he doesn't explain anything let alone even look at my dog closely. He shined some sort of little light device in her eye, from a good distance, and said they would flush it and do a thing with drops to see if there was damage. We thought she had been scratched by my grandma's cat. Then the tech comes to get the dog and she immediately freaks out upon seeing him. This guy did not give off good vibes and when he noticed that she was clearly upset, he did......NOTHING. He just had my mom walk with them to the backroom door where he then pretty much had to drag her with him because she was so scared of him. The front desk girl has us come back to the front after a few minutes and pay. No explanations, no doctor telling us what's up, NOTHING. So we go pay. She does breakdown the costs and gives a brief explanation of what each thing was after we asked. She then literally LAUGHS at my mom, inturrupts to correct her, and is snarky about the way we are paying. "I've never seen it done that way" and "That's actually so much easier than what you were doing." Like girl, that's NOT how you talk to a customer. We just had no words for the unprofessionalism. A few minutes into this, the tech comes out with my dog who is practically dragging him to me because she wants to get away from him. Now, this tech is NOT listed on the website so I don't know his name. But Cheyenne claimed he was "a vet too" when he answered a question. This guy was OBVIOUSLY a vet tech. He gave me the medication and told me how to do it. He didn't talk to us otherwise. I know this is really long, but I sincerely hope you (the vet, receptionist, other people looking for a vet) take the time to read it through. I've worked retail and am currently a teacher and I have NEVER even THOUGHT ABOUT talking to anyone in my work environment the way Cheyenne talked to us. TLDR: Pros: The place was clean. There was no wait, which probably was a bad sign. Cons: Unprofessional staff. Uncommunicative vet. Overpriced. Next time, in a non-life threatening case, I will wait the weekend and see my vet whom I adore and TRUST. Thanks for reading.

Always our favorite veterinarian. Over 25 years Love the…read morestaff and Dr. Hearther!!! Our dogs are very lucky

This place has gone downhill over the years. They used to be caring and compassionate. Now, not…read moreonly is the front desk extra rude, the prices are astronomical! I'll be going elsewhere with my animals from now on.

The Banfield team is honestly so kind. They always remember my dog, are kind and caring even when…read morethey're super busy. The one negative is the wait sometimes but the staff and service have always been great.

This was one of the worst customer-service experiences I've ever had at a veterinary clinic…read more My dog needs an LDDS test because of high liver enzymes. This is not optional or cosmetic--it's a serious diagnostic test. Yet the Banfield location in Chatsworth (91311) acted like scheduling it was a burden. They pushed back, resisted, and initially refused to book the appointment. It took a manager from another Banfield hospital calling them just to get an appointment made for today. That alone tells you how poorly this location is managed. When I arrived, I was 20 minutes late. I understand punctuality matters, but what happened next was unacceptable: they immediately used that as an excuse to refuse to perform the test, with zero effort to help or problem-solve. An LDDS test involves timed blood draws every 4 hours, so a professional clinic would explain options clearly, offer a modified plan if possible, or at minimum reschedule in a reasonable way. Instead, they acted like they were looking for a reason to turn us away. The practice manager, Katie, was hostile, dismissive, and confrontational. Her behavior was not just "busy" or "having a bad day"--it was outright disrespectful. I asked for the next available date or any alternative appointment, and she refused to schedule anything. No solutions. No accountability. No concern for my dog's health. Just attitude. Bottom line: If your pet needs real medical attention and you expect basic professionalism, avoid this Banfield in Chatsworth. They wasted my time, added stress during a health issue, and showed zero empathy or willingness to help. I will not be returning, and I strongly suggest you take your pet to a clinic that actually cares and behaves professionally.

Dr. Petschauer at Heaven on Earth was very patient and understanding. She took the time to explain…read moreto me everything I needed to know after my fosters spay surgeries where one kitten had an unusual reaction. She has done 10s of thousands of spay and neuter surgeries! She really seems to care and be a good animal advocate. Thank you to Dr. Petschauer and staff for everything!

I was looking to neuter my new pup and there were some horrible reviews for a lot of places around…read moreme. I didn't feel comfortable going to these places but I'm glad I found Heaven on Earth. They had the best reviews and the least amount of horror stories and so I felt pretty comfortable making an appointment with them. They were 3 months out so they must be doing something right as it is popular. On the day of appointment, we dropped off our pup in the morning and picked him up at 2 pm. Everything went smoothly and our pup healed well. I would definitely recommend Heaven on Earth.

I can't thank the entire team enough for the incredible care they gave my dog. We arrived just 30…read moreminutes before closing, they took her in for emergency surgery with such kindness and a positive attitude. At no point did we feel like we were an inconvenience, even though the staff stayed nearly three hours after closing to care for her. The entire team did an amazing job explaining the surgery, recovery process, and home care instructions. They answered all of our questions thoroughly, and I never felt rushed. Their compassion, professionalism, and dedication gave us so much comfort during a very stressful situation. Thank you for going above and beyond to save my dog's life. We are incredibly grateful and highly recommend this veterinary to anyone looking for exceptional care.

I took my dog in to get shots updated so we can get his nails cut at Petco…read more I went outside to the car for one moment I came back in, and I heard my dog scream, screaming in the I asked my son if they're cleaning his ears? He told me no, that they were weighing him. My dog came back with a fat balloon, ear called ear hematoma When I called the office, I got no response regarding what happened to my dog in the back The hematoma means the dog needs surgery. My dog is 12 1/2 years old Maybe, it was an accident. However, I believe that they know exactly what they're doing Please feel free to contact me if they did this, or something similar, to your animal too. I will be filing a class action against this veterinary office and asking a judicial officer to please help us. Stop them from injuring and hurting any other animals devastating any other families. Do not take your dogs or pets here. Do not leave your animals alone with anyone not even doctors or specially, their technicians or assistants Stay with your family members and your animals. If all they have to do is weigh them. Do not leave your loved ones alone with any medics unless they are going to the surgery room to the OR Do not let the any tech, or anyone take your dog to the back to weigh them alone! Your dog will come back with the ear hematoma or worst! I was wondering why so called Dr P. Hannah put a muzzle on my poor innocent dog that's so gentle Now I understand why he put the muzzle on my gentle senior dog. Because they hurt my dog in the back and they were afraid that my pour 12 1/2 year-old American pitbull terrier would retaliate, but he is so gentle, he has never hurt a soul Please contact me regarding a similar thing that was done to your dog/cat/animal. We will be filing a class action against this veterinary office Asking a Judicial Officer, to have the Pet Cure Veterinary hospital in Reseda, California, stop, refrain, desist, from injuring, hurting , causing the death of or causing harm to any other animal and devastating families.

First visit, but SO MUCH BETTER than prior vet. All staff great, Dr. Smolen's bedside manner AND…read moretime given were the best! Our senior dog was having 10-second episodes (two or three a day for two days) of SIGNIFICANT pain Regular vet. center , used for years didn't have avail appointment for weeks (often the case), but said we could come in for urgent care visit (starting at $250). A Dr. is avail for urgent/emergencies, but nothing else despite being long-time customers. Winnetka Animal Clinic had next day appts, did blood work, labs & gave prescription for only a bit more than the urgent care minimum of previous vet.

My dog has been a patient of Winnetka Animal Clinic since he was a puppy. We have been impressed…read morewith the level of care and also care options afforded to us - never upselling us but also never compromising care for our dog. We recently brought our dog (6 year old lab mix) in for a dental cleaning and were so impressed with the job they did. It looks like he has a whole new set of teeth! It's a family business and everyone is so personable and kind. Glad we found this gem of a vet office.

UPDATE: Today has been my 3rd visit with All Pets for my bunny and I just want to share how…read moreabsolutely pleased I am each and every time. It is always an incredible experience and always nerve calming. The staff and Dr. Imada are always absolutely incredible. I am so happy to have found them. They are always so accommodating and caring to all and any of my concerns. I always leave feeling a million times better than I arrived. 10/10 recommend to any bunny parents searching for an exotic vet. Thank you from me and my beautiful bunny.

Pet medical Center don't take a new clients, how it's even possible ? They don't want to help and…read morethey don't need a Clint's , places like this should be close !

The staff as well as the Vet here really listen. They care about your experience with your dog…read more I've been bringing my senior jack Russell terrier for yearly exams, blood tests and yearly ear infection meds for five years. My new addition to the family, an abandoned puppy has been seen here. Brought him to get a health check. They are thorough, friendly and affordable.

Well deserved 5 stars!…read more Great experience from the initial call and scheduling an appointment to coming in. The technician who was assisting the doctor was AMAZING! Very supportive to him, knowledgeable, friendly , he explained everything and walked me through the process. The doctor was super nice and very general to my 2 cats. Compared to VCA a lot more affordable pricing too. So far so good! Hoping this could be my new spot for my furry babies:)