Natasha was wonderful. Very accommodating and super friendly. Will stay here again on our way home. You can stay at a nice hotel anytime, anywhere, but it's the staff who make all the difference! read more

Holiday Inn Bristol Conference Ctr - Tonka - Hotels Near Me - Bristol, Virginia

It's a holiday inn, everything you expect. Clean and quiet room for a weary traveler. The decor was dated but our room was very clean. The price was good and near restaurants and shops. Parking was free! Breakfast was good and the price was great as well. read more

Holiday Inn Bristol Conference Ctr - Lobby - Hotels Near Me - Bristol, Virginia

This room was ok, but the bathroom is small and cramped and there is no room to stand at the sink. Also the sink was slow to drain. We asked for more towels and shampoo because there wasn't enough for 3 people, and the front desk sent up plenty so that was nice. But don't plan on sleeping in, the blackout curtains don't close so the sun shines in brightly at 6am. read more

This morning, a much friendlier front desk person happily refunded the $25 difference on the pet charge. That surely helped, but the hotel -at least the 3rd floor- was in bad shape. Overwhelming paint fumes in the hallway but while the room had not been renovated and had a very tired loveseat, it was clean. No ice on the floor.. try 6, 7 or 9, your gamble. Not a nice stay but it was a room. Beware. read more

We were traveling making a trip from DC to Dallas and found this jewel of a hotel from Petswelcome.com and i am so glad we did! The buiding and grounds were nice, the parking lot had space enough for our truck and trailer which was wonderful. Upon arrival Heather made sure we were taken care of and even had a treat or two ready for our pet (a large breed dog) who really appreciated that. They have a dedicated pet floor which was nice and if you didn't know or see the occasional owner walking their pet, you would not have known where you were. They floor was clean, free of smells and the room was in excellent condition. The lounge and breakfast staff were attentive and friendly. If you have the chance order the sliders and onion-rings!! All in all, we had a great stay and i would return here with or without my furry family member. read more

For an older hotel, I was impressed. Our room was very nice and included a sitting area, kitchenette, bathroom and separate bedroom. There were two good size flat screen TVs and the temp was thermostat controlled vs a wall unit. Is it a 5 start hotel, no, but we didn't pay for a 5 star hotel either. The location is great, and there is a movie theatre and several restaurants within walking distance. I did not eat at the in hotel restaurant or use the pool area, so I can't comment on those. read more

Sure, the lobby is nice and newly remodeled. But the rooms...?? Not so much. Stained bath tub. Dirty, worn rug. And my son lost his toy, when I went to search for it under the bed skirt, I found 2 dead roaches and a wad of gum. Gross. Should've stayed at the Hilton across the street. Only reason I gave a 1 star is because we got the room for under $90. read more

I would suggest this place was fantastic in the 70s or 80s when it was new, but now it's showing its age in a bad way. While the facility is now non-smoking, the rooms, halls, and lounge still smell of old tobacco smoke. The rooms are marginally clean, but I wouldn't walk around barefoot. There are no refrigerators or microwaves (if that happens to matter - I'd have liked a mini-fridge) and the TV appears to be at least 10 years old. The whole place has a sad feel to it. The staff was adequately polite, and I had no issues when them at all. The bed was uncomfortably soft, the AC was very old and loud (so we kept it off), the toilets were old and not low-flow (can't imagine how much water they waste just on that!) and the walls of the room had a nicotine yellow tinge to it. The burgers we had for dinner in the lounge were actually pretty good - not great, but good, though a little expensive for what you get especially given the area. The only thing that earned this hotel a star is that they allow dogs. That has to count for something! read more

We've been staying at this Holiday Inn for years every summer and this will have to be the last time. We've never had any complaints as it has provided a comfortable and clean place to rest. This last trip we arrived late and when it was time to hop in the bed we noticed there were pee spots on the sheets. I called the front desk and told them the sheets had pee stains. I was told we could change rooms if we wanted to but couldn't get new linen because it was 1am in the morning. Since we had arrived late, all we wanted to do is get to bed and stayed in our room. We opted for changing the sheets ourselves by using the spare set left for the pullout couch which thankfully were clean. The front desk said they would speak to the manager to see if there was something they could do and maybe possibly offset our bill. When I mentioned it in the morning, they pretty much brushed it off like it was nothing. I guess management and the staff don't mind sleeping on dirty sheets. I'll have to find a new place to stop at next summer, preferably a place with clean sheets. read more

Holiday Inn Bristol Conference Ctr - Pee stains on the bed sheets - Hotels Near Me - Bristol, Virginia

See all

Not welcoming, dated rooms, and I even saw a cockroach in the workout facility (which I had to find on my own since they didn't tell me anything) which questions the cleanliness . Probably won't be coming back anytime soon . read more

This hotel was still taking stranded travelers. Thank god! Our car broke down at night in a hail storm. This was one of the closest hotels and they took pets ( had 3 dogs with us) well 2 dogs and a puppy. We got a ride there, given our room and were set. The next day when we didn't know if we'd need to stay I went down and rebooked for the night. We were told about 2 hours later we could pick up the car. They checked us out and no additional charges. Thank you all for working during this crazy time. We appreciate all of you. read more

Spent the better part of this week here. I have to say that the service was good and the room was comfortable. The banquet staff (Brandon) took excellent care of our group meeting. My reasoning for only 3 stars was the internet issues. First of all the bandwidth is not nearly enough to support the guests at this hotel. While connect I was apparently hacked from somewhere. I had to connect Via hotspot to get my computer up and working again. The technician said that I had been hacked and everything was working perfectly prior to connecting to their wifi. According to staff the issues with the internet have been passed on to management a number of times and no attempt has been made to correct it. read more

I booked this hotel mainly because we have a pet and they are one of the few hotels in the area that take pets. The staff are friendly and there is a restaurant in the main floor that you can use for breakfast and lunch. For the size of the hotel you would expect more and I was disappointed to find that there is no microwave or small fridge in the room, which when you are traveling can be a way to save a few dollars here and there. On top of that there was no air vent in the bathroom making me feel mold is likely behind the walls. Hard to believe this place said it was newly renovated on one of the interstate signs because it looks like it needs an major update. read more

Before you say "Whaaa? 3 stars?" and move on your merry little Yelpy way, let me first just clarify. Yes, 3 stars. It's a Holiday Inn off the I-81 corridor on the VA-TN state line. You want 4 stars, try the Hutton in Nashville. You want 5 stars, try the Pierre or the Palace in NYC. 3 stars is appropriate. For those reading the reviews saying this place is in desperate need of renovation: it got it. Apparently sometime between the review in April and when we stayed in August, this place got overhauled. We stayed on the 9th floor and our room had new carpet, new wallpaper, new paint, new mattresses, new TV, granite countertop on the sink in the bathroom. In fact, the place still smelled of fresh paint. The staff clearly took pride on the renovations. Am I in a rush to go back? Come on, it's Holiday Inn. Would I stay here if I'm tired and find myself at Exit 7 on I-81 on my way down to Nashville? Sure. read more

This Holiday Inn is right off of 81 and just outside of Bristol proper. Stayed here for a night while we were in town for a wedding in Abingdon. Just like other Holiday Inns we've stayed at, they are A-OK. Rooms are comfortable, beds are huge and cozy, simple bathrooms, and AC control in each room. No complaints. The lobby is a little too spacious. It was a strangely off-putting for me and the rep at the desk seemed a little less than excited to be checking us in. Hey, I would probably feel the same. This hotel isn't exactly located in "fun central." If we are ever in the area again, we'll definitely book another room here. Cheers! read more

They charge $20 a day for every day you stay for incidents until You check out then they hold the funds for 30-60 days. Horrible policy read more

Old in bad need of remodeling, air system didn't work way to hot or freezing you. I won't stay here again. read more

After my boyfriend and I consumed our weight in carbs at a nearby Olive Garden, we decided to crash at this Holiday Inn. Here's why we would've been better off sleeping in the car... 1. Only 1 of the 4 room keys they made for us actually worked. 2. Our suite was on the 6th floor next to the laundry room, and the water pressure was nonexistent. 3. The toilet made noise constantly...probably cuz it was begging to be put out of it's misery, as it barely worked. 4. Beds were saggy and uncomfortable. 5. Elevators were super slow and always smelled like farts. 6. The modern country jams playing in the common area were unnecessary at best, but beyond irritating and incredibly loud in the lobby. read more

Went here for a get together the night before our friend's wedding. We sat in the bar area & there was karaoke. Good DJ, entertaining karaoke. Drinks were ok - some weren't made correcly the first time & one came with a fly frozen in an ice cube. Yuck! The service wasn't great but not absolutely horrible either. We hung out for a while then headed back to our hotel next door, the Courtyard Marriott. read more

We stayed at this location a couple of days ago. In brief: Good things we found: This is a "typical" HI. You know what you are going to get. The place was nice and seemed to be clean. The wi-fi worked very well. Not so good: The traffic noise was objectionable and sleep was difficult. We were looking forward to a cup of hot tea in the lobby on my way out in the morning. But alas, it was not to be. We made the tea, and after we got in the car we found out that not only was the water luke-warm (poured from a carafe - eeeek), but it tasted like COFFEE. Apparently they use the same carafes for coffee and hot water. We dumped it out and went to McDonalds. (Should not have had to do that.) A recommendation others may find useful: If you make a reservation here ask for the side of the building AWAY from I-81. You will likely sleep better! read more

If you like to listen to truck tires all night while you try to sleep... then this is the place for you! The hotel room was fine... just rhen noise is the problem. It literly sounds like you are sleeping right on the highway. I got no sleep here. read more

We stayed here for one night to split up a long road trip. The hotel has been renovated and seems very up to date as of this review. Granite countertop in bathroom, tile shower, new TV, etc. I saw several reviews which mentioned bugs, but our rooms both seemed very clean (and we were on the pet friendly floor) and we checked for bed bugs and of course didn't find anything. The staff was also super friendly and helpful. Three stars because it's not a five star hotel, it's a Holiday Inn in Bristol Virginia. It's clean, comfortable, and gets the job done if you need a place to lay your head for a night or two. read more

Staying here for the night during a cross country trip. Check in lady was very nice, but clearly overwhelmed, being the only FD staff in a clearly almost full hotel (parking lot was packed). The room is incredibly outdated, which I don't mind to just sleep in; but what I do mind is the lack of cleanliness, especially the bathroom. I tried coming to the front desk to request a housekeeper to service the room, but of course the FD agent was tied up with a line of guests 5 deep. I can't wait to get out of here first thing in the morning! Management needs to figure it out. read more

Over priced ! Used Hotels Tonight for this stay. $135.00 for a last minute stay. Checked in at 11:30 pm. The front desk employees and check in were quick, friendly and helpful. The employees were great. I had been driving for more than 10 hours. I just needed a shower and sleep. I got in the room and it smelled awful of mold. I was too tired to complain. I sleep with a C-pap machine so I know I would not be able to smell that while sleeping. There were steam/water marks on the counter in the bathroom. Thank God I had shower shoes. When I unplugged my devices from behind the night stand; garbage from the previous guest was there. Won't be back to this one. Very disappointing for a chain hotel. read more

I'm confused by the good reviews! After many hours on the road, we just wanted a clean place to crash for the night with our dog. We were sent to the third floor, which is definitely the animal floor because immediately upon exiting the elevator, we were greeted with howling.. (Another guest has left their dog to bark alone in their room.) And the cleaning staff didn't finish cleaning our room after the last guest, apparently. There is visible cat litter and animal hairs on the carpet next to the bed. Human hairs and dirt on the bathroom floor. Debris on nightstand. I'm so disgusted and wouldn't recommend this place to anyone. read more

They could offer me a free week stay and I wouldn't take it. I'm currently stuck in this place because of my own stupidity. I was suppose to be in the marriot across the street, but when I called hotels.com to book it, they pushed this place on me saying it was cheaper but better rated. As soon as we pulled in I was creeped out. It has an abandoned graveyard feel, we looked over our shoulder to the marriot and immediately regretted our decision. I had no idea animals were allowed here or I would have known to stay FAR away! Been hearing dogs bark, TVs blaring, showers running, and things being dropped. Laying on what is supposed to be a bed, but feels more like a springy board. The room is dusty so I'm VERY irritated I got taken in by hotels.com. I haven't even complained because my husband started to sigh as soon as he saw me talking pictures of the dusty table. I'm not trying to ruin his time we have alone, so I'll just complain here. UPDATE: shortly after the top part of my review things got so bad we just left! I couldn't even see myself being stuck and unhappy, this place actually put me in a "I don't care about anything any more funk." We left 2 hours after I posted the top review read more

Holiday Inn Bristol Conference Ctr - Hotels Near Me - Bristol, Virginia

In town on a day trip with my pups when I decided I was tired, didn't wanna drive back up the mountain and needed a pet friendly hotel for the night. I was a bit worried by previous yelp reviews but they welcome pets ($25) and had a vacancy so decided to give it a try. Glad I did. Had a great night sleep, comfortable bed and good a/c made it easy. There were plenty of grassy areas to walk the pups to do their business and the staff was friendly and helpful. Room was clean but the tub needed new slip stickers (they look bad) and shower curtain was smelly (that's why I deducted one star). I would return if in the area, needed a room and had my pups along for the ride. read more

My wife and I stayed here for a breakfast meeting of over 500 ppl. It was a prayer breakfast and we were playing music for this event. We were put in a suite that was very spacious and clean. I cannot comment on the price as I did not pay however the facilities of the hotel including the banquet center/halls were great as well. I would stay here again. read more

Rates are reasonable and the rooms are clean. The staff was wonderful. Near most of things in Bristol and not far from the Pinnacle shopping area. They only have an outdoor pool and outdoor hot tub which was broke to my husband and kids dismay. read more

The maids there steal!! This is a fact and not speculation!! iPhone went missing during my stay last year! I reported it to the hotel management. I never turned the service off because I wanted to continue to call the number just in case someone would answer. Low and behold one year later I find the person who currently has my phone and claims she bought it from one of the maids. She knew what hotel I stayed at and when I was there!! Needless to say, this person still has my phone. Spoke with her again last week. Not sure if she is actually the maid or not!! Oh she sold her an iPad as well. read more

Dirty elevator, lighted buttons don't all work. When asked, "How much time to the airport, told 10-15 minutes". Trip is 23 miles! We timed it from our hotel room to the terminal.....it took exactly 30 minutes at 80 MPH on I81! When told of their mistake, the manager and desk clerk decided they were right and we were wrong....I am a Marine Officer and my wife is an Admiral in the Navy.....who's wrong? I am glad we didn't take their word and test drove the trip early rather than try it tomorrow at 6 AM! read more

Got an excellent price from hotwire. Clean, spacious rooms. Really an awesome deal. Even for full price it's a nice hotel

Horrible place to stay. The room smelled like urine the toilet was so nasty my wife had to clean it. The WIFI didn't work on the floor I was on. They don't offer a continental breakfast. They instead charge you $10.00 for a similar breakfast that you would get for free at most Hotels. I would rather sleep in my car next time. read more

In one word: disappointing. The overly perfumed Lobby should have been my red flag to turn around. Upon checking in, the room keys did not work. Once we did get in the room, we were met by a dandruff covered desk and human hairs on the pillows. Certainly not a hotel meeting the typical standards of a Holiday Inn. Better off sleeping in the parking lot. read more

It's a pricey hotel ($100/night) with no breakfast included. I stayed on the 4th floor and the whole floor stunk. The room was average and clean when we first came in. I stayed for 2 nights and the cleaning crew did not clean the room on the second day, when I asked the front desk why, they said they had been really busy. When you are a hotel, it's expected that you have the resources to take care of your guests! Hotel is conveniently close to the highway and has free parking. Wifi is quite spotty. Really disappointing. read more

The room upgrade was appreciated (IHG points!). Suite was laid out nicely. Staff at check in was nice and corrected a reservation error quickly. The hotel is located close to the interstate and there are plenty of shopping and eating options to satisfy just about anyone. The WIFI is faster than most hotels which was a nice surprise. I did find it odd that the local TV stations were not in HD. The TV was obviously capable of HD. read more

We stayed here on our way to my next duty station. They did have a military discount. This hotel is located a little off of highway 81 and the outside of the hotel looks very nice. When we made the reservation we asked for a bottom floor room since we have a toddler and a dog. When we arrived we were disappointed to find that the pet floors began on 3. The rooms are a bit outdated in contrast to the new-looking outside. The water heater wasn't working correctly in our room and the room itself was in need of painting and repairs. All in all be careful here! Looks like a 3 star hotel on the outside, inside closer to 2. read more

Average hotel, clean, with updated rooms, but lots of road noise and bugs in the bed. Of course you don't pay much attention to road noise until all is quiet in the room and you want to fall asleep. I think I heard every truck that whizzed by on I-81. I dislike those AC units below the window, but, was thankful that I had it to periodically drown out the truck noise. My room was 526 and don't know if that was on their pet friendly floor, but I felt like there were bugs in the bed that had me itching until I finally fell asleep. I was so tired from driving for 5 hrs that I didn't have the strength to pick up the phone to change rooms. Run from this hotel! read more

After reading Wendy K's review that the rooms had bugs, I thought she was being overly dramatic so we stayed anyway based on other reviews. Wendy was right, there were bugs in our room, all over our room, even in the bed. And the shower floor was filthly, not acceptable!!! We checked in pretty late and had tons of bags so by the time we realized there were bugs, we didn't want to move to another room. When I spoke with the manager the next day and told him that I was sure that they were aware of the bugs, he didn't respond or deny the accusation, which means he is knowingly renting rooms with bugs! On a good note, I can say that they tried to make it right by concessing our entire nights stay! read more

Overall, I get a really creepy feeling from this place. It's definitely dated and desperately needs to be renovated. The halls are dark and dingy, so when you walk around you feel like you could be the next victim in the next Scream movie. Surprisingly, it has a pretty decent gym. There is an Anytime Fitness down the street if you want to escape the hotel. There are plenty of restaurants nearby, a movie theater, and a bowling alley. The location is not bad at all. Oh yeah, skip the restaurant in the hotel...it keeps with the theme of the hotel: dark, dingy, and dirty. If you have to be in the area, I recommend the Courtyard next door. But if you want a cheap place to stay, this is your spot read more