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    Holiday Inn Express & Suites Carpinteria

    3.8 (197 reviews)
    Open Open 24 hours

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    Reviews With Photos - Holiday Inn Express & Suites Carpinteria

    Kirstie F.

    Booked a last minute trip to Santa Barbara on Jan 14 and we wanted to take our dog with us. I decided to use my points to cover the stay and pet fee was only $20. Location was perfect not too far from Santa Barbara, complimentary breakfast, coffee and tea in the lounge, but the best part was the free Tesla charging. We informed them ahead of time we were bringing a pet and they gave us a room close to the side entrance so taking our dog out to potty was super convenient. Room was a little outdated but good for what we needed.

    Jill L.

    Had an overall pleasant stay here on a busy Saturday night for a wedding nearby. Pros: had called ahead to add my friend's name to the room and request an early check-in and both notes were in the system. I got a double room, 145 which was to the left of the lobby and on the quieter side away from the freeway. The room was bigger than the usual and included a refrigerator and microwave which was great! There was also a little seating area with a couch and coffee table. The beds were also very comfortable. I compared this room with my friends' at 115 and this side is brighter in the afternoons. Cons: the bathroom had a musty smell to it, like some weed smoke had drifted in from another room? And we heard some people talking loudly down the hall for hours, that woke me up. Otherwise it was nice that there were multiple entrances so you could park your car closer to your room. I didn't get to try the free continental breakfast, but it's nice that it was offered.

    The email my partner who actually paid for the hotel so there was zero reason for me to financially gain from this at all.

    1 star "Management Lied About Bed Bug Incident 'Overblown Complaint' and Zero Accountability" If I could give zero stars, I would. My family and I stayed at this Holiday Inn Express (Carpinteria, CA) from May 4-7, 2025 while attending a family funeral. I was one of several family members staying in six rooms at this hotel. Based on my experience, none of us will ever stay at a Holiday Inn Express again. On the night of May 6, I discovered a live bed bug inside extra linens stored in the closet of my room (Room 161). I captured the bug in a sealed bag and immediately notified staff. Rather than taking appropriate health precautions, they handed me clean sheets and told me to change the bed myself. I was later moved across the hall, but no one inspected the original room, documented the incident, or followed up with me that evening. The next morning, I asked the front desk at 9:00 AM about the report, and they had no idea what I was referring to. I was told the manager, D. Michael Ensign, would arrive at 11:00. By the time I checked out at 12:00 PM, still no follow-up. When I spoke with Mr. Ensign directly, he told me: *The room had already been inspected (false); *The bug I turned in had been "misplaced"; *My request for video evidence of any inspection was "ridiculous"; *And my concern sounded "premeditated." In a later email, he added: "Certainly, this small creature should not have elicited the extreme reaction and demands of Amanda..." "This situation is not that." "Any further attempts at compensation in any form for this overblown complaint will be denied." He also implied the bug was a spider which is laughable. A bed bug and a spider are two entirely different specimens: one is an insect with six legs, the other an arachnid with eight, and they look nothing alike. I know what I saw, and I would never raise this kind of concern lightly especially not while grieving. Even more troubling: *He contradicted himself by saying the room was inspected on May 7, but later emailed me stating it occurred on May 9, after we checked out. *He admitted the pull-out couch was never inspected. *I was never provided with any pest control report, staff policy, or even a basic acknowledgment of wrongdoing. I've since filed formal complaints with: * IHG Corporate * Santa Barbara County Environmental Health * California Department of Public Health This was not just bad service. It was unethical, dishonest, and a health hazard that management tried to downplay and deflect. I was belittled, gaslit, and accused of dishonesty, all for doing the responsible thing. If you care at all about safety, accountability, or basic human decency avoid this hotel and avoid this brand.

    Sara B.

    I was able to make a reservation only 1 week before Labor Day weekend. I was actually really impressed with that because I was notified at the last minute that I would have Labor Day off. We stayed in room 203 which was at the very south end of the hotel. It was a two queen beds room since I was staying with my teen son. The room was clean but smelled a bit musky every time we entered it. The beds were comfortable and I like that you are given several pillows that have "firm" or "soft" embroidered on the pillow cases. The AC worked nicely even with the weather being in the low 70s, ac is still needed on the second floor. I was happy to see we had a mini fridge and a microwave which we used both during our stay. However there was only one usb plug all the way across the room on the desk. And the lamp outlet on the bedside table was lose and wild not hold the plug. So I feel they are a little outdated there. It doesn't cost much to provide your guests with a charging unit with usb plugs. Considering most technology runs off usb now. The continental breakfast was okay. The eggs were pretty gross and obviously watered down with milk. The 2nd day they offered a "cheese omelette" but the cheese is imitation and disgusting. I took one bite and tossed it. The pork sausages tasted as though they were microwaved so they were tough and dried out. The cinnamon rolls are probably the best thing there. I was impressed that they tried to maintain social distancing in the food stations and during my first two mornings there, it was fine because I went before 8 am. However today I went at 8:00am on a holiday (Labor Day) and the breakfast room was packed. No open tables and people were crowding into the food stations and completely ignoring the signs saying "one person at a time in the stations". Another issue was when I first arrived there was a man named Eric checking in guests. The guest in front of me was being checked in by a female clerk but she asked Eric why he was not wearing his mask. (There is a mask order for all indoors right now in Carpinteria). He ignored her. She asked to speak with a manager. A female manager asked him to put on the mask. He ignored her and then she was more firm telling him to put it on now. He then put it on. This should not have even happened. I had received a letter waiting in my room explaining the hotels mask policy yet they were allowing their employee to disregard their mask policy so it made it seem like they didn't even mean what they say. A guest should not have had to ask for manager about it. The other staff members were wearing masks. The only other complaint I have was the first night the room Next door must have had a party at 2 am because there were several adult voices laughing and being loud. And on my last night there, I was woken up to someone yelling in the hallway. This hotel is in a great location. Walking distance to Albertson's, CVS and several restaurants.

    No waffles :-(
    Alex R.

    Shower had only 3 towels, on a 4-person reservation. Breakfast was lame: The waffle machine is out of order, and no oatmeal. Otherwise ok, rooms were up to standard for a Holiday Inn Express.

    Nice and clean

    Travel with family and enjoyed the heated outdoor pool .. staff are great .. food is good too .. clean and quiet .. will come back ..

    Grab and Go breakfast!
    Vincent Artemio E.

    An altogether excellent and comfortable experience. Kudos to the staff here for going above and beyond in maintaining such a clean hotel particularly during our current pandemic. Our rooms were clean, comfortable, and very inviting. Such a treat to find such a lovely hotel in Carpinteria. We will definitely be back! Breakfast is still included however it is a prepackaged meal with items designed to be eaten and prepared in your respective rooms. Try the burritos and you won't be disappointed even if they are microwavable. Thank you to the staff here for being essential and thoughtful workers. Enjoy your visit everyone.

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    Fabulous stay, from start to finish. Great location, room was lovely and perfect to have a pool after a day out, thank you to everyone

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    Holiday Inn Express & Suites Carpinteria Reviews in Other Languages

    Ask the Community - Holiday Inn Express & Suites Carpinteria

    Are the renovations complete? Asking this question mid April 2026. If not, when do you expect them to be completed?

    Thanks for your questions. We are very close to wrapping up our full renovation of the hotel and currently the only rooms being rented are those that have been renovated. We are targeting early to mid-May for everything to be completed.

    View All 2 Questions

    Review Highlights - Holiday Inn Express & Suites Carpinteria

    Came to the area to go to Santa Barbara, but the hotel prices were better here and I'm actually glad we stayed here.

    Mentioned in 44 reviews

    Read more highlights

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    Holiday Inn Express & Suites Carpinteria - hotels - Updated July 2026

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