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    Holiday Inn Express & Suites Carpinteria

    3.7 (199 reviews)
    Open Open 24 hours

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    Kirstie F.

    Booked a last minute trip to Santa Barbara on Jan 14 and we wanted to take our dog with us. I decided to use my points to cover the stay and pet fee was only $20. Location was perfect not too far from Santa Barbara, complimentary breakfast, coffee and tea in the lounge, but the best part was the free Tesla charging. We informed them ahead of time we were bringing a pet and they gave us a room close to the side entrance so taking our dog out to potty was super convenient. Room was a little outdated but good for what we needed.

    Jill L.

    Had an overall pleasant stay here on a busy Saturday night for a wedding nearby. Pros: had called ahead to add my friend's name to the room and request an early check-in and both notes were in the system. I got a double room, 145 which was to the left of the lobby and on the quieter side away from the freeway. The room was bigger than the usual and included a refrigerator and microwave which was great! There was also a little seating area with a couch and coffee table. The beds were also very comfortable. I compared this room with my friends' at 115 and this side is brighter in the afternoons. Cons: the bathroom had a musty smell to it, like some weed smoke had drifted in from another room? And we heard some people talking loudly down the hall for hours, that woke me up. Otherwise it was nice that there were multiple entrances so you could park your car closer to your room. I didn't get to try the free continental breakfast, but it's nice that it was offered.

    The email my partner who actually paid for the hotel so there was zero reason for me to financially gain from this at all.

    1 star "Management Lied About Bed Bug Incident 'Overblown Complaint' and Zero Accountability" If I could give zero stars, I would. My family and I stayed at this Holiday Inn Express (Carpinteria, CA) from May 4-7, 2025 while attending a family funeral. I was one of several family members staying in six rooms at this hotel. Based on my experience, none of us will ever stay at a Holiday Inn Express again. On the night of May 6, I discovered a live bed bug inside extra linens stored in the closet of my room (Room 161). I captured the bug in a sealed bag and immediately notified staff. Rather than taking appropriate health precautions, they handed me clean sheets and told me to change the bed myself. I was later moved across the hall, but no one inspected the original room, documented the incident, or followed up with me that evening. The next morning, I asked the front desk at 9:00 AM about the report, and they had no idea what I was referring to. I was told the manager, D. Michael Ensign, would arrive at 11:00. By the time I checked out at 12:00 PM, still no follow-up. When I spoke with Mr. Ensign directly, he told me: *The room had already been inspected (false); *The bug I turned in had been "misplaced"; *My request for video evidence of any inspection was "ridiculous"; *And my concern sounded "premeditated." In a later email, he added: "Certainly, this small creature should not have elicited the extreme reaction and demands of Amanda..." "This situation is not that." "Any further attempts at compensation in any form for this overblown complaint will be denied." He also implied the bug was a spider which is laughable. A bed bug and a spider are two entirely different specimens: one is an insect with six legs, the other an arachnid with eight, and they look nothing alike. I know what I saw, and I would never raise this kind of concern lightly especially not while grieving. Even more troubling: *He contradicted himself by saying the room was inspected on May 7, but later emailed me stating it occurred on May 9, after we checked out. *He admitted the pull-out couch was never inspected. *I was never provided with any pest control report, staff policy, or even a basic acknowledgment of wrongdoing. I've since filed formal complaints with: * IHG Corporate * Santa Barbara County Environmental Health * California Department of Public Health This was not just bad service. It was unethical, dishonest, and a health hazard that management tried to downplay and deflect. I was belittled, gaslit, and accused of dishonesty, all for doing the responsible thing. If you care at all about safety, accountability, or basic human decency avoid this hotel and avoid this brand.

    Sara B.

    I was able to make a reservation only 1 week before Labor Day weekend. I was actually really impressed with that because I was notified at the last minute that I would have Labor Day off. We stayed in room 203 which was at the very south end of the hotel. It was a two queen beds room since I was staying with my teen son. The room was clean but smelled a bit musky every time we entered it. The beds were comfortable and I like that you are given several pillows that have "firm" or "soft" embroidered on the pillow cases. The AC worked nicely even with the weather being in the low 70s, ac is still needed on the second floor. I was happy to see we had a mini fridge and a microwave which we used both during our stay. However there was only one usb plug all the way across the room on the desk. And the lamp outlet on the bedside table was lose and wild not hold the plug. So I feel they are a little outdated there. It doesn't cost much to provide your guests with a charging unit with usb plugs. Considering most technology runs off usb now. The continental breakfast was okay. The eggs were pretty gross and obviously watered down with milk. The 2nd day they offered a "cheese omelette" but the cheese is imitation and disgusting. I took one bite and tossed it. The pork sausages tasted as though they were microwaved so they were tough and dried out. The cinnamon rolls are probably the best thing there. I was impressed that they tried to maintain social distancing in the food stations and during my first two mornings there, it was fine because I went before 8 am. However today I went at 8:00am on a holiday (Labor Day) and the breakfast room was packed. No open tables and people were crowding into the food stations and completely ignoring the signs saying "one person at a time in the stations". Another issue was when I first arrived there was a man named Eric checking in guests. The guest in front of me was being checked in by a female clerk but she asked Eric why he was not wearing his mask. (There is a mask order for all indoors right now in Carpinteria). He ignored her. She asked to speak with a manager. A female manager asked him to put on the mask. He ignored her and then she was more firm telling him to put it on now. He then put it on. This should not have even happened. I had received a letter waiting in my room explaining the hotels mask policy yet they were allowing their employee to disregard their mask policy so it made it seem like they didn't even mean what they say. A guest should not have had to ask for manager about it. The other staff members were wearing masks. The only other complaint I have was the first night the room Next door must have had a party at 2 am because there were several adult voices laughing and being loud. And on my last night there, I was woken up to someone yelling in the hallway. This hotel is in a great location. Walking distance to Albertson's, CVS and several restaurants.

    No waffles :-(
    Alex R.

    Shower had only 3 towels, on a 4-person reservation. Breakfast was lame: The waffle machine is out of order, and no oatmeal. Otherwise ok, rooms were up to standard for a Holiday Inn Express.

    Nice and clean

    Travel with family and enjoyed the heated outdoor pool .. staff are great .. food is good too .. clean and quiet .. will come back ..

    Grab and Go breakfast!

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    We stayed here for 3 nights to relax for the graduation of our son in UCSB, and its wonderful experience with the staffs.

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    Fabulous stay, from start to finish. Great location, room was lovely and perfect to have a pool after a day out, thank you to everyone

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    Holiday Inn Express & Suites Carpinteria Reviews in Other Languages

    Ask the Community - Holiday Inn Express & Suites Carpinteria

    Are the renovations complete? Asking this question mid April 2026. If not, when do you expect them to be completed?

    Thanks for your questions. We are very close to wrapping up our full renovation of the hotel and currently the only rooms being rented are those that have been renovated. We are targeting early to mid-May for everything to be completed.

    View All 2 Questions

    Review Highlights - Holiday Inn Express & Suites Carpinteria

    Came to the area to go to Santa Barbara, but the hotel prices were better here and I'm actually glad we stayed here.

    Mentioned in 44 reviews

    Read more highlights

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    One of the best kept secrets in Carpinteria!!! This little gem was built in 1876 and still has all…read moreof the charm of an old house with a newly update. It is located on the Main Street in Carp and is about 200 yards from the beach. Instead of a hotel we all of the comforts of home. If has 4 bedrooms and 2 bathrooms. Fully stocked kitchen without the food of course. That would be across the street at Smart n Final. It has a TV if you can't find enough to do around town. There is a rocking stereo system as well. It comes with a couple of beach cruisers and has a great out door shower to wash the beach off. On the side of the house there is a great outdoor area to sit and enjoy fire pit This town is a great place to bring the family. It has 3 awesome micro breweries and a hand full of great Restaurants. If you want to go to Santa Barbara, or anywhere north or south, Amtrak has a stop about 100 yards from the house. This is our favorite place to visit throughout the year!!!!

    My husband and I stayed a couple weeks at Providence Beach House in early spring and found the…read moreaccomodations upscale comfort, the location central to everything we wanted and easily accessible, and the setting perfect to host friends and family who trickled in and out thoughout our stay. Highlights included beach walks and coastal trail hikes just blocks away, mid-morning coffee stops a short walk to Crushcakes or Lucky Llama, sunset beach bike rides, and scootering around town with the grandsons before taking the AmTrak a ten minute ride to Santa Barbara to scooter around on Stearn's Wharf. Beds were super comfortable, the home was super clean, the gathering places inside and out were super cozy with a lovely fireplace and fire-pit for cool evenings. Will be back again! Thank you so much!

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    This is my second time staying here…read more The first time we got the deluxe room with the HUGE window-- definitely recommend this room! There is a table right at the window so you can enjoy dining/reading/sitting with an incredible and private VIEW! This time we got the only accommodation that has TWO rooms-- so it felt like a small apartment without a kitchen! It's extra spacious and allowed everyone to have their privacy. The rooms are SUPER cute! Yes, the furniture is old. Yes, it looks like grandma's house. But from someone who has stayed in luxury resorts most of the time, these charming and timeless rooms have a special place in my heart. I'm not even sure if this makes sense, but the ambiance welcomes you with open arms and makes you feel right at home. It truly feels like I came to grandmas house. It feels so familiar and I know for a fact, staying here is healing my inner child each time. We all know the views are absolutely incredible-- I mean... breakfast buffet overlooking the cliffs AND you can watch surfers and dolphins in the distance while you enjoy your food? Can't get better than that. You can go visit the shore during low tide or walk over to the pier that leads to an island! This hotel is tucked away from the city and I absolutely love the seclusion. Although it's right next to the highway, staying here feels like stepping into a peaceful parallel universe-- the world still moves on the other side of the wall, but you're suspended in your own quiet, dreamlike bubble until it's time to return to reality. The service is too notch! She has gone out of her way to accommodate us and never made any request feel like it was too much or an inconvenience. If you thought this place couldn't get any better, it DOES-- they have a Restaurant that serves lunch and dinner!!! Let me stop before I write a novel. This has literally become my favorite hotel.

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    Carla is such a nice and caring hostess! Piper and I are anxious to come stay soon!read more

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    Summerland Room #5…read more Pro: -ample parking -Room size is decent compared to other hotels. It as fireplace and an AC system window unit. (It is pretty loud though. Had to turn it on in short bursts because of how loud it was.) -Mini fridge gets drinks nice and cold (very rare these days) Pillows are VERY soft but hold their shape Cons: -Right next to the freeway. I wish I had listened to other reviews and stayed somewhere else. It was loud the entire time but the hotel did provide complimentary ear plugs. And there is a train that comes by that is even louder. -Paid for an Oceanfront View but in the pictures you'll see that from the patio, those hedges are too high for an unobstructed view of the ocean so try to get a balcony room for a better view. -No WIFI -Rooms could use a refresh. They are a bit dated. *I would probably give this hotel a rating closer to 3.5 but the husband and I were the only guests this day so it was nice of the staff to still put out the complimentary wine and snacks for us. Also the next morning the chef pretty much just made breakfast for us and it was tasty.

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    This is an open letter to Tia and Dario or whomever still owns the place…read more It's a lovely little property, and it is evident that someone poured their soul into refurbishing what was likely a roadside motel from the 50s. The tilework is beautiful, the fountain used to be beautiful, the outdoor spaces used to be cozy. Just standing in the lobby, looking at the bookshelves, drag racing model and old victrola, gives a glimpse of the owner's personality 10 years ago, but now there's a feeling of neglect and waiting for someone else to take over. Maybe the couple who put it together had a falling out, maybe they're living in another country or maybe it's a COVID business casualty that never recovered, but the place feels like it's in a slow death spiral. The front desk person is there for limited hours, the "breakfast" consists of cereal dispensers and cookies/muffins which were the same in quantity and distribution over the two days we stayed (implying that they weren't getting restocked) The room was suitably prepared with cute folding of the towels but the walls had damage and anchor holes where things had been mounted in the past but their prior location was not patched. No one made up our room nor changed towels and sheets. Honestly, the place fit the bill for our stay, filling a niche between the motel 6 and the countless air B&Bs, and with a little better management and some upgrades, you have the potential to really get it right with your original vision, but it looks like it's just not the right time for the current owners. I wish them well and if there are new owners, I hope they are able to carry on with the initial vision that is evident in the decor of the lobby.

    Holiday Inn Express & Suites Carpinteria - hotels - Updated August 2026

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