I really like this place! We booked a suite and it worked out well for us. The property has been…read morethoughtfully restored, and contains a lot of souvenirs of local history. The lobby boasts an enormous period-correct mosaic tile floor in earth tones. There's quite a lot of art ranging from kitsch to bronzes in the classical vein. Our suite had four rooms: a bedroom, a living room, a dining room with a sink/cabinets, and an armoire, and a bathroom. The decor is professional in a style you might call rural Americana but without quilts. Most of the walls are painted sage green and the outlet and switch covers match. The beds were firm, probably vintage, and reasonably comfortable. The bathroom has lovely multicolor granite tiles and a vintage table for a vanity. Don't be surprised if the floor in your room tilts - this place is old! When we stayed, the pillows could have used a refresh. And I'm not sure what the housekeeping schedule is, but we stayed three nights and there was no towel/turn-down service in that time. I'm reluctantly taking a star off for these two factors. The service is friendly, professional, and responsive. When we had a question but no one could answer the phone, they saw that we had called and called us right back!

An amazing old fashioned hotel with beautiful antiques everywhere . Super hospitality and rich…read moredecor make this place a hidden gem. A cute nook to get spirits and tasty breakfast cafe are inside as well. Clean rooms yet has the charm of an old fashioned setting . Lots of wood and unique furniture make this stay cozy. Very friendly staff will do more than necessary to make you feel at home .

My husband and I traveled to the Waterloo/Cedar Falls, Iowa area for Thanksgiving and stayed at the…read moreComfort Suites in Cedar Falls during our stay. We checked in on Thursday, Thanksgiving Day, and checked out on Saturday. The front desk attendant was very pleasant. I did not like our room placement. Our room was next to the mechanics room. Throughout the night, it made loud noises that could be heard in our room. Our room was also next to the pool, which proved to be a high traffic area with noisy children and families. Parents also allowed their children to run screaming up and down the hallway. The room itself was fine. It had a separate couch and bed area. Neither the couch nor bed were super comfortable, but they did the trick for the two days we were there. The bathroom was nice and large and had a modern feel to it. There were some stains on the carpet. The breakfast had lots of options, from waffles to eggs, sausage, potatoes, biscuits, and gravy to fruit and cereal. They also offered milk, coffee, and fruit juices. The only downside was that the same food was offered both days. I was hoping that some of the hot food options would be different every day. Overall, this hotel served its purpose. We got a clean bed to sleep in and a hot breakfast.

One of the nicer hotels I've stayed at in the area, there's plenty of parking here and the entire…read morefacility is quite spacious with all the amenities you could want (laundry, pool, free breakfast, wifi, lounge area, etc.). The rooms are also reasonably priced considering how large they are compared to the standard hotel room, with quite a bit of room for the sofa and desk work areas. The bed was a bit firm for me and I didn't love having a lot of smaller pillows, but it was a good generous size with lots of linens. The bathroom and shower was also quite large, with plenty of space to move around. The breakfast was quite complete as well with all the juices, coffee, cereals, fruit, sausage, eggs, biscuits, potatoes, waffles, and other items that you could want to start the day. The dining room is fairly large though it also gets quite busy in the morning. Overall, this place meets the needs of any traveler and is located in a convenient spot near shopping.

We were in town for a funeral and stayed in this lovely hotel. The Christmas decorations were just…read moreso festive! The lobby and our room were very clean and well maintained. The staff we encountered were friendly and helpful. Our room did seem cold even when the temp was set at 72°. Could have been the December damp cold. The best part was the White Chocolate Craisin Cookies! Delicious!

Glad to have a newer hotel to stay at in the Waterloo area when visiting family. Serves basic hotel…read moreneeds. Wish there was maintenance on the weekend. The breakfast attendant was sweet and worked so hard! Also, Kim was great!! Located near Cup of Joe where I went almost every day for coffee, better than and Starbucks!! Easy walk to a lot of local bars and restaurants. Only a 12-15 min drive to Waterloo!

I stayed at the Best Western over Thanksgiving, but had to leave early because of the winter storm…read more Unfortunately, they wouldn't refund the unused night. Based on this experience, I wouldn't stay here again.

What a fabulous find!…read more We rolled in around 1 or 2am, exhausted. There wasn't anyone in the lobby, so, we went ahead to the parking garage & came back. The parking garage is conveniently located, easy to access, spots are reserved for guests & validated. On our return, the desk was still empty so we called as instructed. We were greeted promptly by staff, including a trainee. Both were friendly & we were checked in quickly to our VERY QUIET ROOM. I was expecting it to be noisy on rolling up, but we were pleasantly surprised by the sound-deadening brick added to the walls. We slept great! The room temperatue didnt fluctuate wildly & the bed was comfy. We skipped breakfast we slept so well. If I were to really look for something to complain about, it would be that there were 3 decaf coffee pods & only one caffeinated. We brought our own, so turns out we didn't have to fight over the good 1

General: I stayed here for work in early September, 2024…read more Location - Right off the highway that is a quick drive from the college campus and many different restaurants and shopping options. One downside from that, is that it might be a little noisy if your room is on the freeway side. Rooms & Building - Rooms are standard Country Inn rooms with a touch of modern décor. They were clean and comfortable. The hotel itself has the standard Country Inn modern design with neutral colors, open airy public spaces, and light wood designs. Amenities - There is a good sized indoor pool that also included a hot tub. I used the hot tub and it was relaxing. Quick shout out - whoever painted the tropical decor in the pool area did an amazing job. Such detail and attention to realism, it looked awesome. I would have that artist paint those things in my own home, so cool. Food - There is a free breakfast buffet offered at this location. The breakfast layout is your standard waffle bar layout. Hot options include eggs, breakfast meat and fresh waffles. Continental options are available too such as yogurt, cereal, breakfast breads, fruit, etc. and also some more rare things such as Poptart packs, single serve soy or almond milk cartons, and other single serve food items. There was plenty of options for a variety of tastes. Vibe - Easy going and friendly staff. They had fresh backed cookies available at all times and they actually had them available (most of the time, they bake one batch and if you miss them, you miss them). They kept the cookie tray full, so welcoming. Reality vs. Online - Pictures that I saw on their website and online matched the quality and condition of the hotel and rooms in-person. No surprises. Price & Final Verdict - Price was just a bit over $100 for one night. Great price point for what was offered. I would stay here again if in the area.

I have to give a shout out to Rex! This man is an amazing human being! Made us feel welcome from…read morethe second we entered the door. We had a long trip getting here, and he was quick to point out the pool and spa to us. The room was absolutely amazing and very well priced. My wife and I now have a great place to stay every time we travel out this way. Max! You are the best!

Seems to need some work. Broken curbs, weeds along the driveway. Weed in the gardens. Had a smell…read morein the hallways of smoke. Beds were rock hard. Not impressed for it being a Hilton property.

New conference center is awesome- modern upgrades all around. The hotel is beautiful...but let's…read moretalk parking! Parking is like a mouse in a maze looking for the cheese. The cheese being a parking place. Terrible design. My first time at this facility- it was not hard to notice the full lot, cars double parked along curbs and behind other cars, curb jumpers and others parked across the street, in the neighboring hotel lot. Chaos.

Visited here for family memorial and stayed 6 days Casino…read moreis a bit run down staff never seams happy Rooms are good and old post of bugs not an issue anymore need to go back to old room service to clean room daily and replace towels had to do our own clean up trash etc Chase down Maid service for fresh towels

I had a pretty good experience here. I found and booked via Expedia and was pleasantly surprised…read morewith how clean and spacious my room was. The music downstairs in the lobby at all times though I think can def be lowered a few decibels. We don't need Pitbull blasting eardrums out at 10 am. I had to ask a few times for late check out and they kept saying they noted it down....but didn't. But was able to so for that I'm grateful because I arrived super late and was working from my room. Upstairs was pretty quiet, which was nice. I'd stay again if I'm ever in the area.

Breaks contract. Lies about what's offered. Hard to work with. Highly do NOT recommend for a…read morewedding. I am typically lenient and easygoing in reviews, but organizing a wedding with Bien Venu caused constant stress and was a huge pain in the butt. They offer you a lot and make it sound great, until you sign the contract which they will immediately begin braking. We were treated very poorly and the most basic services and equipment we were promised during our walkthrough we were later told were not an option. We were also improperly charged thousands of dollars worth of bills; eventually this was figured out, but it was just one more thing that they got so wrong. I could list more than 20 different things they told us they would do in the contract, in emails, and verbally that they failed to do. We loved our wedding, but it was no thanks to Bien Venu; they only made everything about wedding planning and the wedding day difficult.

This is a nice hotel. It is convenient to the conference center. Really modern decor and kept up…read morewell

Live cockroach crawled across dresser. Cockroach feces in drawers. Biological stains and drippings…read moreon carpet, fridge and walls.

We stayed for two nights over the UNI homecoming weekend. The hotel was in very poor condition…read more There was a rat trap in one of our rooms. The bathtub was visibly dirty and there were mouse droppings in the corner of the bathroom. The bed mattress in my room was very old and sagged in the middle. The cleaning crew skipped our room even though I specifically asked for service. I highly recommend forking out a few more $$ for a better hotel.