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Executive Residency By Best Western Waterloo & Cedar Falls

5.0 (1 review)
Open • Open 24 hours

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People searched for Hotels 231 times last month within 15 miles of this business.

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Holiday Inn Express Waterloo-Cedar Falls

Holiday Inn Express Waterloo-Cedar Falls

(18 reviews)

$$

Today July 20, 2023…read more I am here now, my job reservered a room for me and I happened to show up durning check out time. Apparently they were packed to capacity so they had all rooms to clean. I had to wait about 2.5-3hrs before anything was available..BUT the manager (I would assume) let me know the deal and kept me aware of how long it would take.. I waited in the lobby and played games read a book. The smell of clean was very refreshing!!! The housekeepers were working very hard matter of fact all the staff to turnover rooms while still receiving calls and visits for reservations. I am proud to say this is one hotel I would return to..because of concern for customers and how hard they work..unfortunately understaffed. This is a thankless job but we are like a place to rest that is convenient and clean and we can because of how hard they work. When my room was ready it was so clean and smelled so fresh..the floors were clean as well. Be nice and appreciative when you check in here because they truly work hard. A huge plus..they had chocolate chunk chocolate chip cookies in the lobby which were freaking delicious. I am very thankful for their attentive attitude and cleanliness and hospitality.

Mixed reviews- The furniture in this hotel needs a facelift…read more Carpet needs to replaced. Walls are paper thin and can hear everything your neighbors are doing. Window shades had some holes in them and are dirty. Bathroom was nice, super clean, shower was surprisingly spacious. Rooms have mini fridge and microwave and a keurig with pods provided. I was also surprised with breakfast- they had bacon, turkey sausage, pancakes, cheese omelets, biscuits and gravy, cereal, milk & juice, yogurt, warm cinnamon rolls, bagels and toast.

Comfort Inn & Suites Waterloo - Cedar Falls

Comfort Inn & Suites Waterloo - Cedar Falls

(15 reviews)

$$

I got checked in at the front desk fine and the front desk staff were polite. I was not happy about…read morethe happy about the room; there were bugs, the linen was dirty, lots of hair on both beds, and a bunch of spiders in the bathroom. I was only staying one night with my family but decided to go to another hotel instead because of bugs and lack of cleanness.

What can I say? The Comfort Inn & Suites Waterloo-Cedar Falls went above and beyond in every area…read more A bit about me, I have been in the travel industry for over 23 years. It's impossible for me to not take notice of everything from how I am greeted when I approach the front desk to the condition of things in the room. In fact my career is taking me in the direction of doing just that, reviewing hotels. Let me say from the moment I walked into the lobby until I left, my stay was perfect. The staff, namely Alana, Nicholle, Quenn and the manager Jim bent over backward to be sure of this. Now a bit about the purpose of my trip, something the staff did not know. I grew up in Waterloo/Cedar Falls. However, I had not been there for 20 years. My has it changed. My purpose though was not to see the city. It was to visit the grave of my mother that I had not visited in the 35 years since she passed away. The very thought had always been overwhelming. I decided a few days ago that it was finally time. I had not actually planned to stay at the hotel but, had been traveling all day and was utterly exhausted. I honestly just spotted it from the highway and decided to stop in to see if they had availability. The next thing I knew I was in a room and soon being greeted by name. This trip was primarily about healing and closure. Though I did not express it to the staff, I was so nervous about what I had to do. Their sincere friendliness and attention to detail made it so much easier. If you have need for a hotel in the Waterloo/Cedar Falls area, look no further than this hotel. In addition to the things I mentioned there is easy access from the highway and anything you could possibly need including grocery, Walmart, restaurants, shopping, and entertainment are literally a stone's throw away. An enormous thank you to everyone on staff, even those not mentioned. They helped ease the pain of this extremely difficult trip.

Executive Residency By Best Western Waterloo & Cedar Falls - hotels - Updated July 2026

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