The facility is genuinely great. Well laid-out property, rooms are nicely appointed, public spaces…read morehave real design integrity. Staff at check-in were friendly and professional. I have plenty of positive things I'd normally write about a property at this level. All of that is outweighed by extremely poor customer service on the back end. I stayed one night April 26-27, 2026 as a Platinum Elite Bonvoy member. At check-in I selected the standard 1,000-point welcome gift and the 750-point lounge alternative (in lieu of breakfast for two). When nothing had posted to my Bonvoy account after a week, I emailed the property. They confirmed in writing that both benefit codes were properly logged at check-in but said they couldn't escalate to Marriott until 10 days had passed. Day 10 came and went with no movement. I had to email again on day 12 and also submit a missing stay form to Marriott directly. Only after that did the bulk of the points post. The 750-point lounge alternative is still missing. I have now emailed multiple people at both the property and Marriott customer care about it. No one will resolve it. For context, I'm a seasoned Marriott traveler. I've had stays at Fairfield Inns and TownePlace Suites in suburban locations post points within minutes of checkout. A flagship Autograph Collection property requiring two weeks, multiple emails, and a missing stay form just to recover documented elite benefits is well below brand standard. We're talking about 750 points. The equivalent of roughly $5 to the property. I find it genuinely in poor taste that I have to write a review like this over such a small amount, but here we are. If you're a Bonvoy member who values your points and night credits, I would not recommend staying here. You're going to have to fight to get what you're entitled to

It's right next to the light rail which is awesome. However, to get into downtown Vancouver, you…read morehave to transfer to a bus. They spent extra time making my room hypoallergenic so we dropped off our luggage to check in at 3 pm and went to check out the small Kpop festival across the street. This hotel is in Surrey which has a huge population of Indians so I was able to find a chai place for excellent chai in less than a mile away. Also there's the SFU campus that is attached to a mall nearby which has the Neptune restaurant. It's in a convenient location. Pool was small though and the hot tub was only at 80f.

Marriott's are always my go to hotels. The lobby of this Delta hotel is very nice, with large…read moreceilings and colors. There is a casino that is connected to it, which has a bar and buffet restaurant. On a Monday night, there were a good amount of people there. The hotel has an outdoor hot tub and indoor sauna that closes at 10pm. The gym has dumbbells, 2 treadmills, and some machines. Gym is open 24hrs. Hotel staff is very helpful and friendly. I think I expected the room to be a bit nicer considering the lobby is so nice. Rooms were plain, had a mini fridge, no microwave. Bed was comfortable. Bathroom was small, and door barely swifts past the toilet. Location is close to the mall, restaurants, drive into downtown. I do appreciate not having to pay for parking.

I'd give this hotel a 3.5/5. It's not a bad location if you're driving as it's just off the #1…read moreHighway, a 5 minute drive to the Amazing Brentwood Mall and there's free overnight parking for hotel guests. Atlas Steak & Fish is a part of the hotel and is a good dining option. The hotel is connected to the Grand Villa Casino. The lobby is nice with high ceilings and a Starbucks. I've stayed here a few times and reception is always friendly and accommodating. Rooms are clean and comfortable but the washroom feels outdated. There was an issue with the AC, but we called front desk and they immediately sent a maintenance person to our room to fix it. There's a small 24-hour fitness centre and a hot tub, but there's no pool or sauna at the hotel.

This hotel and staff are awesome! My family and I are very satisfied. Very nice welcome with free…read morewater bottles for each member of the family. Fast computers, no waiting for the printer (Hilton-Renton Wa has a very slow computers). The front desk really knows her job. Very polite. Breakfast is very good, freshly cooked. Kitchen and dining staff are also very friendly and very helpful. Room is very nice and clean. The only negative is that the coffee maker is inside the washroom or restroom. Not a good place! HIGHLY RECOMMENDED! We will use this hotel again.

Very very clean, very friendly staff, convenient restaurant next door and the water slide is super…read morefun. Their gym is small but nice - I enjoyed working out by myself. Breakfast was very nice. Again - this hotel is immaculate. I white gloved this place and it was spotless.

Not the Marriott experience that I was anticipating nor deserved…read more Issues: 1) 1 check in associate in early evening? Resulting in a 20-minute wait with me being the second person in line 2) Nobody onsite actually managing the pools '10pm-11pm adults only policy' that is has posted. Yeah, this was a joke. 3) Front desk lacking basic customer service skills. Lacking in effort to assist more than the status quo. Certainly not Marriott standard. Liked: 1) Hotel was clean 2) Housekeeping was exceptional and provided more than status quo service. Thank you for everything you do! 3) Overnight front desk ladies were pleasant and inviting. Overall, this property looks great on paper. When viewing from Marriott.com, it stands out. However, it does not do a good job of making sure all guests feel valued. It focuses on Higher tier members, and the rest do not matter as much. This hotel comes at a premium and is very outdated in room (especially shower/tub combo). This hotel was planned to be my go-to hotel, as I visit the area once every 2 months. That is unlikely at this point. I would recommend checking out the Civic Hotel nearby instead. They do a better job delivering Marriott's standards of service.

From the time of check in until the check out - everything was pretty smooth at this hotel…read more The front desk was welcoming and recognized the status and also had asked about car parking if needed. Also the views from the rooms that are towards the mountains are amazing.. especially during sunset and sunrise. The hotel is right by guildford mall which is very walkable (2-3 mins) And also there is a tim hortons and a gas station right across the hotel which was very convenient.

I was really impressed by this Hilton. The lobby and parking garage was super clean. The rooms were…read morevery spacious and comfortable. The housekeeping staff were super friendly. If I had any complaint, the couple of times I talked to the front desk, I found them hard to talk to due to a language barrier. For instance, I let them know their EV charger was no longer working. The guy I spoke to couldn't comprehend I was merely just letting them know, instead he thought I wanted someone to do something about it right away. He oddly disappeared and I never saw him again. It was just awkward. This Hilton is great though. Great rooms, great location, clean, and close to everything.

Clean, friendly and helpful. Great location and a wonderful place to stay! Food in the lounge was…read moregood, great restaurants near by.

It is our first time in Langley, CA and we found this hotel to be nice and affordable…read more It is centrally located like in downtown Langley and around 30min from the border crossing with the US. Lots of parking. Great customer service at check in. Building only has 3 floors We booked a suite and it looked like a small one bedroom apartment. Comfortable for our two night stay. Everything was clean. Highly recommended if you do not want to pay more than you need to. Place is located though around 40 min away from Vancouver City Centre.

Needs a room renovation badly, specifically the beds with mattresses so soft they are like…read moreHammocks. Someone with a bad back like me has trouble with this type of a bed. Also the bathrooms are old and caulking needs to be redone. Furniture is old. The lobby is nice though and the fact it has a Moxy's restaurant attached is a nice feature

This hotel is a hard recommend because it was a mess from beginning to end. Luckily, we were only…read morepassing through on the way to Kelowna and only stayed for the night. * Albeit we checked in pretty late, but there was no one at the front desk for 15 minutes and no way to signal that we were waiting, while we waited around. They did upgrade us to a suite, which was nice and we appreciated how spacious the room was. * The shower was malfunctioning and didn't work. It was late night so we let it be but thankfully in the morning, they sent out a technician to fix it quickly. * There was some mold on the showers. * The towels were thin, reminded me of the ones I used as a broke college student. Probably would not stay here again.

Stayed here for 4 nights Abbotsford British Colombia location for a family wedding. First time I…read morehave ever heard of Sandman brand of hotels. Booked the suite with all the amenities , washer and dryer, fridge, microwave utensils , plates. etc. Minus one star is the television have no streaming app options not even NETFLIX, they need to upgrade their tvs! It's 2025. Huge bonus is the location so many places to eat with 10 min walking distance . Tim Hortons, Nando Peri Peri Portuguese chicken , sabzi Mundi Indian grocery, Canadian Superstore )looks like a knockoff of Walmart. )Chaiwala an English breakfast and tea place. Another minus is no restroom on the ground first floor. The second day we were there the lobby was very stuffy felt like there was no a/c. The bonus and bright spots were the water pressure and temperature was sufficient , parking is free, and the Aroma restaurant and bar and Denny's is connected. Additionally we didn't know where the ice machine was. It was Labor Day weekend and the noise level some people on trip advisor was non existent. Very quiet. Overall an okay stay not great, lots of room for improvement. Tip remember to ask for an itemized descriptive receipt for reference because of the dollar vs Canada currency rate if you are visiting. Minor Issues with the room #111. Light bulb out in bathroom vanity ,tv mounted crooked. Small flies in the kitchen area. We got the room cleaned after the 3rd night and our towels replenished she did a good job, took our garbage bags as well from every bin. If I have a choice, would not be staying at Sandman hotel again . The cons vs pros made my decision .

Was in town for work and stayed at the Hampton Inn. Nice and modern hotel not too far off the…read morehighway. Staff was very nice. Great fitness center. I will definitely stay here again when I'm back in Chilliwack.

Dog-friendly hotel, just off the highway. Not the most scenic area, but a great option for weary…read moretravelers (as we were) as well as people staying longer in the area. I don't think the rooms have much in the way of views unless you're staying on a higher floor - then you probably have something really cool. Rooms were clean and tidy, although the shower started making a thumping noise in the middle of a shower - but nothing broke. Breakfast is included - with pre made cheese omelets, two kinds of waffles (fruit or malted vanilla), and two kinds of waffle makers (mini or regular). Staff was really friendly, despite the crazy winter storm that came in which caused multiple travelers to ask her repeatedly (we were one of the many) whether she thought the roads were safe to travel.