Front desk service was excellent. Courteous and diligent to meet all our requests during our stay. New furnishings, well maintained rooms, very clean, comfortable beds. With a mini kitchen, the suite resembles a business extended stay. Great location ~ within close walking distance to a couple shopping malls, grocery store across the street, a couple nice Italian and ramen restaurants with a couple blocks. Chica San Chen bubble tea shop downstairs next to the lobby! Complimentary breakfast was the usual but relaxing mornings with plenty of comfortable seating with window views. The pool and sauna was clean and fun to unwind in the water for this winter stay. read more

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We drove in from Seattle on a Friday in June 2025. After dealing with an idiotic border control agent who said my claiming Burnaby is part of the Vancouver greater area was synonymous to stating LA was part of San Francisco, we were ready for an easy check-in. And at the Element Vancouver, that is what we got. "Welcome you two to the Element Vancouver", no haggling over small details. We found our way to our room quickly, and soon appreciated the Element's proximity to Burnaby's many restaurants. You do realize that you are effectively in a major city, with ambulances carousing down Kingsway seemingly at all hours, and the elevators seemed to take forever to 'latch on' to their destination floors, but overall the experience was a positive one. Front desk staff friendly and able to provide with extra supplies. Free breakfast had plenty of fixings, and we had a friendly lady named Crystal give us some of the details of the building during one happy hour. The pool was nice, if a bit overrun by the hockey crowd on the Saturday we were there. Otherwise there were plenty of resources, and the washing and drying machines kept us from having to do laundry on our trip back to San Francisco. Well done, Element Vancouver! read more

Element Vancouver Metrotown - Central Park, near the Element Vancouver, provides a respite from the go-at-all-times feel of Kingsway. - Hotels Near Me - Burnaby, British Columbia

We were looking for a place to stay outside of Vancouver proper, where we could explore an area we were less familiar with, but still go into the city easily if we desired. Price seemed comparable for 3 nights on a holiday weekend. Staff were friendly, the place was clean, we had a nice stay. This is walking distance to many restaurants in Burnaby, if you are planning to go here to eat do some research ahead of time as there are many options to choose from. There is a few restaurants in the same building as the hotel, but we did not dine at any of these. This is next to a grocery store if you want to save money and eat in your room. It's close to the light rail if you want to go into the city without driving. There's shopping nearby, but we did not explore this too thoroughly. My room was nice with a comfy bed, there was a small kitchenette and a full fridge but we did not take advantage of either. Parking is easy, but for a fee. Breakfast is provided and has more than your typical hotel continental. I enjoyed the pool area, hot tub and sauna. This had better hours than most and wasn't too crowded at any of the times I visited. There is also a gym. I had wanted to take advantage of the hotel bikes, but the weather was terrible. read more

We had a very pleasant stay here at the Element Vancouver Metrotown. The staff were all super nice and the rooms were very comfortable. I definitely would recommend checking this place out when staying in the area. This was an awesome spot since it was so close to Metrotown and the highway. Definitely would come stay here again. read more

Our group spent a couple nights here after a cruise in Alaska and was pleasantly surprised with the accommodations. I had a standard room with a beautiful view of Vancouver and one of my friends splurged for a suite. Both rooms were equally nice, but I would have loved to have a living room and extra space. The hotel staff was spot on, attentive, and extremely friendly. They attended to our needs and made sure we had a fabulous stay. We tried the Italian restaurant attached to, but not affiliated with, the hotel. I was not impressed with the food or the service. If it's your only option, then do what you have to do, but there lots of Asian restaurants in the area within walking distance that are so much better. Enjoyed our stay and would stay again. That's probably the highest recommendation anyone could give for a hotel. read more

First time at this location, second time with the chain. Stayed for three night as I was working in the city. The room was nice. Functional, not complicated, and had more than enough options for most people. The kitchen is fabulous to have available for longer stays. And that large refrigerator is wonderful. The WiFi is good, by the way. Having the desk with a window view was a nice part for this corner unit. The patio is roomy as it is a corner location, has a wide view of the side without other buildings in the way from my angle. The layout of the hotel is odd. Drop offs and registration are on floor 1, lounge/breakfast area is on 5, main entrance is on 3 from the street corner which I didn't find until second day when walking from the outside. The bed was comfortable and plenty rooms. I usually like firmer pillows but there were so many that it was not hard to make due. Added location bonus, it's near my work. So a short commute to the office. I know this is my hotel of choice on these business trips. read more

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A mini-family reunion was held in the first week of July (yay, Canada day). My grandfather wanted to see his brother in Burnaby. Our extended family was more the gracious in offering a spot to stay at their place. I kindly declined the offer since I was planning to go 'rage' at night and hang out with my other friends who were up from the SF for the week. The one bedroom was contemporary and up to date with white cabinets, stainless steel appliances and a fairly ample patio overlooking Central Park. Location wise, it was a 10 minute walk to Metrotown. From Metrotown, we were able to take the SkyTrain all over the Vancouver vicinity. Here's a couple of the things I did during the trip: *Dinner @ SURA Korean BBQ *SkyTrain over to River Rock Casino Resort in Richmond *Rented a bike and looped around Stanley Park & downtown *Cactus Club Cafe in Yaletown *Lynn Canyon Suspension Bridge (it was free, thought it was not the Capilano it was amazing to see my 90 yo grandfather and his brother walk across) *Cleveland Dam *Dim Sum with the fam at Western Lake Chinese Seafood *Pay respects at Forest Lawn Memorial Park *Hanging out friends at the downtown lounges (I remember a trip in my early twenties raging at Gastown, dancing at the Purple Onion YAASSS!!!) *Richmond Night Market (wooah!!! this spot puts all those night market promoters in California to shame) A fun time always in Vancouver to visit the extended fam and chill with friends enjoying that Vancouver life and having comfortable accommodations and accessibility at the Element for this memorable trip. read more

Element Vancouver Metrotown - One Bedroom Space Non-smoking: King + Queen Sofa Bed - Hotels Near Me - Burnaby, British Columbia

I stayed at the Element Vancouver Metrotown for 6 nights for a work event. The first night there I called service to clean the shower as the shower floor was dirty. I sent a message via the app and they acknowledged and serviced the room almost immediately. The entire staff was great, greeted me by name every interaction and down right great at their jobs. Happy even. I was in and out the hotel often and would run into staff laughing with one another. I thought that was an awesome sight to see. Now room had everything I needed and a great view. My only complaint were the pillows. The pillows were so flat. I doubled up on the pillows in my case to make a standard pillow. My neck was killing me the first night. I would recommend bringing or purchasing your own if possible. There's a mall within walking distance. Oh, my room was with equipped with a full kitchen and a grocery store was right outside the hotel. Good in the area wasn't the greatest but hotel breakfast was decent most mornings. I would recommend this hotel, just remember to bring your own pillows. I can't stress this enough lol read more

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Loved this place ! Great location ( close to Metrotown ) Very bright, clean,roomy & modern. It's set up for extended stay as it has a kitchenette to cook in. The appliances are new and stainless steel. It also has a sitting area, and a nice bathroom with rain shower head. They have a pool and a fitness center. They also have a free breakfast. It has fresh apple, orange and cranberry juices , pastries, oatmeal, toast, hash browns, sausage, eggs, granola, dried cranberries, coffee and tea. They have a rather large, bright clean room to eat in as well as the patio. It's always rather busy. I really liked it here, I have stayed here 3-4 times and would defiantly stay here again. read more

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This is a wonderful hotel to stay at for business or vacation. I had a studio apartment and the view from the 18th floor was breathtaking of the mountains. The amenities are great, free continental breakfast, meet and greet in the lounge from 5-7pm, relaxing spot till you decide to eat in or out for the night. The staff was exceptional and this is coming from someone who travels 18 days out of any month. Highly recommend. read more

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The pros: new and modern, Trattoria is in the same building and it's very centrally located near Metrotown. The cons: there is no valet service, no bellman to help with suitcases and the pool is shared with the residents in the building. We came here for a girl's night when we couldn't decide on a restaurant. We wanted air conditioning, a pool and room service. Check in was ok, staff was nice enough, the A/C was decent but when we went to the pool, there were two families with about 6 or 7 kids who were screaming and using water guns. It wasn't exactly the relaxing swim we'd hoped for. I assume they are residents of the building as they were very familiar with the facilities but they could have been hotel guests. We'll never know. Towels weren't stocked in the linen room so we had to call the front desk to bring some. When we ordered room service from Trattoria, we found out we had to go get the food and bring it back the room. Not a huge deal, but not room service either. The hotel rooms seem to cater to longer business stays as they have microwaves, and longer stay items in the kitchen. Overall, this isn't a frills hotel. read more

Element Vancouver Metrotown - Friday night! - Hotels Near Me - Burnaby, British Columbia

New hotel in Metrotown. Had a seminar here. Definitely a good venue. Has parking but you do have to pay. If you are trying to enter the parking lot be sure you are heading north or else you will have to do a detour to get to it. The hotel is connected to the residential building which is somewhat awkward. So food is tasty here. Had breakfast included with the seminar and everything made fresh on the spot. I like it. Have to say the sausages here are very good. Elevator is somewhat a bad design. So when I was waiting for the elevator, I have no clue which one has arrived. I couldn't see the door open nor was there any lights other then the button lights going off. Just a bad design. Other than that, this is a nice hotel read more

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We always travel with our 6 year old and pup so traditional hotels are difficult which is why Element stood out for us. The kitchen definitely came in handy but the free breakfast was unexpected and we were so grateful! We thoroughly enjoyed the pool as well. The on-site staff, front desk and cleaning team were great. Super friendly. The location of the hotel was great. 15 minutes to everywhere with a grocery store across the street. This was our first time to Vancouver and we will be back! Thank you Element! read more

I didn't enjoy my stay here and won't ever go back or recommend it. If you are a Marriott Platinum or Elite member, they couldn't care less, especially if you are using points to pay for the room. They will give you the crappiest room they have available. They will nickle-and-dime you on stupid stuff that's normally free for Marriott members. There is none of the normal Platinum perks or niceties that typically come with membership. The manager wasn't professional and seemed to really not care at all. One of the staff arranged for a room change for me so I could have a view on my last night there (instead of looking directly into an office building) but the manager came in at the last minute and canceled it so he could save it for later. This was after I wasted hours waiting for it to be cleaned. (I think the rooms with the 2 queen beds are the ones with the views, so ask for that.) Also, the walls are thin so I could hear the rooms next to me and lots of doors slamming, plus the bed was too soft so after a few days it became uncomfortable. The parking was HORRIBLE. Tiny parking spaces and not enough of them for all the guests. I was always worried about my new car being dinged and always wondered if I would get a spot. Definitely not worth having to pay for such a bad parking situation. The upside is the location is within walking distance to the sky train to go into the city and the hotel itself is newer so it's clean. I also enjoyed the breakfast. It was a small area and not tons to choose from but the main dish was different each day I was there. The kitchen staff was very nice. read more

This hotel is nestled in the middle of metrotown aka Chinatown. It is right across the street from the Hilton but it's connected to the better stores and restaurants like Tratorria and the shipping mall. What I like about this hotel is that it's connected to the shopping mall. It's also really clean and up to date. I was put up on the 9th floor with a view of the businesses on the street side below. In the room, it had a full service kitchen with stove top oven, fridge, microwave and dishwasher. I mean I really didn't need it but it was a nice perk. I also liked the fact that the stand in shower was huge with both a rain shower and shower handle included. The shower stall also had liquid body wash and shampoo dispensers on the wall. Pretty nice touch and reminded me of my fitness center showers. Nice touches to a place away from home make a huge difference! Lastly, the staff here is generous and helpful. Don't hesitate to ask them anything as they are always willing to help out. Definitely would stay at this hotel everytime I visit. read more

Great place to stay, especially for a relatively extended stay. Biggest standout here is the staff. Everyone I encountered was super friendly, helpful, and accomodating. Whether it was getting an extra shaving razor, or moving rooms halfway through my stay (they sent someone up with a luggage cart to help us move everything!), the staff were on point. Amenities are great. Well equipped kitchenette with clean, modern appliances: a large fridge, stovetop, sink, utensils, dishes, cups, etc. Bathrooms are well appointed (loved the rain showerhead). Beds are comfy. Fitness center is a bit modest but gets the job done. Dumbbells go up to 60 lbs each IIRC, which isn't bad for a hotel gym. Included breakfast in the mornings and complimentary reception during weekday evenings (M-Th) are some nice perks. Downside is that parking is a relatively pricy $16(?)/day, which stacks up if you're staying for more than just a few days. But why drive when SkyTrain and the buses are so convenient, right? Close to lots of shopping- there's a plaza with a BC Liquors and a Shopper's Drug Mart across the street. Crystal Mall is also across the street the other direction if that's more your speed. Finally, Metrotown is a short ~3 minute walk. read more

My verdict: _Location: 9/10 _Design:8/10 _Room: 8/10 _Food:7/10 _Breakfast:7/10 _Service:9/10 _Value for money: 8/10 _Overall experience: 8,5/10 read more

Element Vancouver Metrotown - Pool area - Hotels Near Me - Burnaby, British Columbia

I recently attended a political rally here (yeah! Got to see and hear Justin Trudeau, and was only about 5 feet away from him, in an intimate conference room where the rally was held), so this review is NOT for the hotel rooms or amenities per se, but more so for the conference room and basic hotel common area accommodations. (Note: earlier in the year I stayed at an Element hotel in Redmond, WA and it was lovely. Check out my review for that hotel. Overall, I'm quite impressed by this chain). I gave myself lots of time to get here, as I'm not that familiar with the area. I drove, despite this hotel being very accessible via Skytrain. The parking garage is refreshingly easy to access and navigate, with good signage and clear lanes up and down between levels. I was worried how much parking in the parkade here would cost but, surprisingly, I paid only $6 for 12 or 24 hours (I wasn't sure how long I'd be here. I think it cost $4 for 2 hours, perhaps 4, and so the $6 charge was only $2 more for a TON more time. I didn't want to worry about time constraints). I thought the pricing reasonable; they easily could've gauged us for more. Since I was quite early, I waited in the hotel lobby for a while. I had talked to the head of hotel security to see if that was okay. He was very friendly and helpful. (Note: there was a TON of security presence there, as one could imagine). The lobby was small but there were various separate seating nooks and areas, some with coffee tables with fab photo-heavy coffee table books to peruse, and there was a water stand to get cold drinking water, and daily newspapers. I also liked how there were table-mounted outlets on the tables to charge your phones. Nice touch. The conference room we were ushered into was upstairs, up an escalator, up a narrow staircase, down a narrow hallway. It was small but functional. I'm sure there are larger meeting rooms in this hotel, too. (One issue that the people around me commented on was the lack of air circulation. We were all standing, in close proximity, for nearly two hours, and it was getting hot in the room! Many of us were using the cardboard banners we were given as fans, fanning the air onto ourselves. A fan in the room would've been nice). There was one issue that many of us in attendance were not thrilled with, which is the reason I'm docking my review one star: in contrast to the large bank of elevators that whisk folks up to their hotel rooms, there are only TWO elevators that bring people down to their cars in the parking garage. Two. And they aren't that large, either. Imagine a large event where lots of people drive to. Older people. People in wheelchairs. People with walkers. All waiting in a tiny hallway for one of two elevators to arrive, to get them to their parked cars in the parkade below. And not only are there only two elevators but they are SLOW. There were no signs nearby pointing to any stairway to access the lower parking garage areas, so those of us who could walk stairs didn't know where to go. We all waited there a crazy long time to get to our cars. I was thankful I opted for the 24 hour parking limit when I pre-paid, as the wait felt like an eternity, and everyone there was grumbling. (I finally got on a packed elevator after a 15-minute wait. Others waited longer. Crazy!). read more

Nice boutique condo-style hotel in the Metropolis area. Parking is available in the underground lot for guests. At night, there are also plenty of spots along the street for visitors. If it weren't for the signs outside, the place really does look like a condo tower. The unit my friends stayed in had a bedroom, kitchen area, and even a covered balcony. As this tower is new, everything feels like a brand new condo. The view from the balcony is quite nice, as this is the tallest building in the vicinity. read more

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Hotel gave me accessible room that I did not book. Heavy electric accessible bathroom door did not work so I had to move it manually to open and close. Worse this door would open and close randomly making lots of noise at night so couldn't sleep well. Room also smelled like cigarette smoke and had sewer flies. I asked for partial refund for all this and hotel refused but said they'd give Marriott points worth over $60. Looked up points value and they lied - points they gave were worth $35. Recommend you stay at another hotel. read more

Element by Westin Check in service is simple and very friendly. The parking garage is very near by the lobby and the hotel offers carts for luggage transporting to//from garage. The hotel is in a very convenient location. It is right across from Crystal Mall and Metrotown. The hotel design is contemporary and green-centric. My room comes with a kitchenette and a sizable bathroom with rainfall showerhead. The shower gel and hair shampoo/conditioner are an organic brand. The complimentary breakfast is plentiful as far as a simple breakfast. The restaurant is located on the 5th floor with lots of windows. There are so many restaurants nearby. I don't need their breakfast, so I only had coffee. My coffee time with the snow view was wonderful. read more

Element Vancouver Metrotown - Hotels Near Me - Burnaby, British Columbia

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We loved this place, our stay was fun we took advantage of all the amenities except the gym . I love that the pool has an alternative to chlorine so it's not harsh on your eyes and skin. The hot tub was great and so was the sauna. The rooms are comfy but spacious too. It has a kitchenette and our view from the 12th floor was gorgeous. I loved that the lotion, shampoo and body are vegan products. The staff was friendly, the parking was easy and the location is great too. We totally recommend this place. read more

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What a new beautiful hotel in the heart of Burnaby! My husband and I recently stayed here over the weekend for our one year wedding anniversary. Everything about our stay was wonderful from the amazing staff, outstanding room quality and different amenities. Although the location is a not very close to downtown Vancouver, it is still close to other shopping centers and restaurants. PROS: Service: From beginning to end (booking to check out) everything ran very smoothly. Ajit (I think that was his name) checked us in and he was extremely friendly and helpful. Ambiance/Rooms: The lobby is absolutely beautiful, spacious, contemporary and very modern. There are coffee/tea/water provided in lobby lounge areas by the stairs and elevators. There is also a little convenience area stocked with the basic necessities (drinks, snacks and some microwavable items). My room was also extremely nice, VERY CLEAN, well appointed and eco-friendly. We had a standard room with a king size bed and a city view. The room size was pretty average but it was very clean, came with a comfortable bed and a full kitchenette (microwave, fridge, sink, stove, cookware and dinnerware). The bathroom was a decent size and decently stocked (towels, soap, lotion, etc.) The toilet had a half flush/full flush system to conserve water. The body wash, shampoo and conditioner were in a dispenser on the shower wall. The shower had an overhead rain shower, not typical in every hotel. Amenities: Free Wifi in all the rooms! All of the amenities are located in the 5th floor. The common indoor pool area and spa tub were smaller than average, but nicely presented. The fitness center was also a bit smaller but at least it's present. Free breakfast! I was actually very impressed with the breakfast choices. This is not your typical continental breakfast with the basic bagels and muffins but there are many warm items as well. Not to mention that there were also healthy options available! From my experiences there were juice, coffee, milk, yogurt, oatmeal, cereals, toast, muffins, bagels and the warm items included omelets, french toasts and a vegetarian wrap. The common area had an outside patio and many different lounge spaces. CONS: Parking: $11/day. Parking garage with plenty of spaces available. read more

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This is a great place to stay if you are visiting Vancouver and are looking for a mid-range budget place. Vancouver downtown is generally on the expensive side. Elements is only a 15-20 min train ride from Vancouver Downtown. Pros: Everything is pretty new and well maintained. Every room has a small kitchen. Out room came with a microwave and basic utensils. The upgraded rooms have a bigger kitchenette. Depending on the room, you can get some incredible mountain views. Only a 15-20 min train ride away from downtown. Less than 10 min walk to skytrain station. Staff is very helpful. Top notch service. Inexpensive overnight parking. Cons: Breakfast is very basic. Pool is shared with residents of the building so it can get crowded. No bellman to help with the luggage. read more

Great north views from their huge balconies. Not a big fan of their suites, a bit tight as per pics. Think that's what they call kitchenette though with the latest furnishings. This is our preferred choice for our clients who fly in, central to everything. The lobby is a bit confusing, below ground level. Guess you can see the above open floor would be the mezzanine. Good security, need a fob. One thing, Internet is terrible at lobby, esp under the stairs where there is comfy wall seating. Very spacious drop off for check in. At least the pay meter machines work. Parking lot bright & accessible. For Burnaby, this is considered DT so for the tourists/guests, you're in a safe area. Of course, it's a Westin. Expensive during some times of the year, I recall $300/nite back in July. The breakfast floor is awesome, great patio and a few good meeting lounges. Highly recommend for business. read more

Element Vancouver Metrotown - Hotels Near Me - Burnaby, British Columbia

We stayed here for a few nights on our recent trip to Vancouver. The hotel is located in Metro Town which is about a 20min drive from downtown, Richmond, and UBC. If you plan to stay at this hotel a car would come in handy for sure- note that parking is a reasonable $12 per day. One slight annoyance is the crowded elevators. You'll have to wait several minutes during peak morning hours. Our room up on the 17th floor had commanding views of the town below. We had a standard room which didn't have the full kitchen others mentioned... but we did have a fridge and microwave. Everything is clean and simple. I personally love the wood floors as carpets in hotels tend to get dirty. Breakfast is included and served on the 5th floor lounge. It is the continental variety but with some hot egg wraps/sandwich option also available. The fitness room is also on the 5th floor and pretty basic- just a few machines and dumbbells. There are a few shopping malls, a supermarket, drug store, and a gazillion restaurants all within walking distance. There is also an amazing food court in the mall across the street. Don't miss it. If you like Asian food you'll be a happy camper. read more

We (senior couple) did a one-night stay at Element recently - it's the still very "shiny & new" Westin hotel located on Kingsway, just across from Crystal Mall, Metrotown. I had indicated an early-arrival time (noon) when I booked, and we arrived at the check-in counter a few minutes before the mark. The friendly staff person at the desk kidded me about being too early, but he'd see what he could do. I enjoyed his approach, and the whole check-in thing was a breeze and pleasant experience! I had booked a standard room, with king bed, and mini-kitchenette -- he wanted to upgrade us, without additional charge, to a junior suite, with king bed, and full kitchenette - we accepted. We had checked in to stay three nights, but later that afternoon, realized there was a personal problem on the home-front, and we would have to cancel the additional two nights. I brought this to the attention of the desk staff as soon as possible, and thank them for being so understanding and accommodating. So unfortunately, we did not get up to as much as we had hoped, either 'within' the hotel (and trying the various amenities), or 'outside' in the neighbourhood (and seeing/experiencing more than we did). Our room was great - up on the 16'th floor - with commanding views to the south (Metrotown area stuff in the foreground, the Fraser River and planes descending to YVR in the distance). And it was so quiet!! Wow, those windows must be 'tripled' glazed!! The room itself, was a touch 'stark and cool' in decorations, but everything was there, neatly-arranged, and spotlessly-clean. I really liked the rather large executive desk - with its glass top, three drawers, neat lamp, and AC charge module (found connecting to their WiFi a slow, and touch awkward procedure, but the service was good, once accomplished). And we both thought the bed was 'the' most comfortable we've slept on anywhere!! We used the coffee maker for some early-am coffee (a small, and cool, 'one-large-mug-at-a-time' rig), and the fridge (to store drink stuff for our afternoon & evening 'happy-hours'!). A continental 'plus' breakfast was included with the room charge. The setup and dining area is at one end of the 5'th floor - the floor dedicated to all the amenities -- computer/printer workstation, sitting areas, small meeting rooms, fitness room, swimming pool, whirlpool, and outside deck. The breakfast had a rather nice selection of juices, coffees & teas, fresh fruits, yogourts, buns/bagels/scones/breads, and two 'hot' dishes (small croissant sandwiches). A nice way to start one's day. We enjoyed our short stay at Element. It's a cool place, and sure handy to all the sights & sounds in Burnaby's Metrotown. read more

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If I could, I would rate Element Vancouver Metrotown as 3 1/2 stars. Although the name says "Vancouver", this is located in Burnaby, next to Metrotown and Crystal Mall. Everything is brand new and clean, which is always a plus. Even though it isn't in Vancouver, the Skytrain station is pretty close by, and you have a lot of food options around the hotel. We were staying in the area for three nights, so we wanted a suite with a kitchen. As others have said, the suites are pretty small, but it has everything that you would need. We had a decent view to the NW, and could see the mountains from our 8th floor corner unit. Although we didn't end up cooking in the room, we did take advantage of the full-sized fridge and microwave to reheat our takeout food. The parking is reasonable as well @ 11 CAD per day. If I had to choose, I would probably pick Element over the Hilton across the street. It is a little more expensive, but it is newer, has a kitchen in the room, and is much easier to park. Overall, I would stay at Element again if I was in this part of town again. read more

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I've booked this hotel for a few nights. Everything is super clean and modern. I love that they have hardwood floors in the room. They have a kitchenette that is fully stocked with dishes, pots, etc. if you wish to cook your own meals. I have a view overlooking the central park. The bathroom is gorgeous and the lighting is perfection. Some of the drawers stuck and I pinched my finger on one. User error. Although, had the drawer been able to glide smoothly, it could've been avoided. Some oiling should fix it straight away. There are nice amenities: indoor pool and hot tub as well as a sauna. There is a laundry room and fitness center. The lounge is very large and whenever I'm in there it's very quiet. I've only ran into one lady using the computers in the business area and one man who smoked cigars on the terrace outdoors. I don't think he was supposed to smoke there as there is a separate area for smoking across the way, right outside of the pool area. Breakfast is served in the lounge. There's a nice variety available. My only issue is that it's not super pet friendly. They allow pets and they gave my dog a bag of treats, but there is no pet area. The nearest strip of grass is just outside of the parkade and there is a sign that says to keep dogs off. There really isn't any grassy area to take pets to relieve themselves other than the park that is quite a walk. There is a strip of grass near the smoking area of the hotel, but I was told it's not to be used and I'm not allowed to take my dog out as other guests have allergies. I would stay here again, but work needs done on improving pet accessibility. read more

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Went to Vancouver for wedding this month. Great place to stay, hotel about 1 yr old and has shopping and grocery across the street. Free breakfast and also free relax hour in afternoon which had light appetizers. Secured building needing room cards to use elevators. Self parking $11 per day which is very reasonable compared to hotels downtown Vancouver. Studio like room with kitchenette and all utensils included along with bowls, plates, pots and pans. Tea bags and coffee in room. Made myself a cup of hot tea nightly. Separate living room space. Loved it! Great when family came to room for visit and meeting up prior to dinner. Felt like I was in my own apartment. Bed was comfortable, slept very well has a safe inside room, iron, hair dryer and organic body wash and shampoo. Definitely would stay here again! read more

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This is my second time staying here and I love it. My one and only complaint is they don't have a tub. Their toiletries are all organic and natural. I enjoy their free breakfast; they include a lot of healthy options along with your standard breakfast. Their breakfast seating is wonderful. It's set up with tables and chairs and another side with tables and televisions (living room style). This is perfect for my little one, because she doesn't do well sitting in a high chair. If you decline housekeeping, they take off $5 from your bill. There are convenient restaurants on the first floor (Italian and 2 Chinese restaurants). There is also a market across the street. This hotel is probably 20 minutes from downtown. Overall, great place to stay while in Vancouver. read more

Element Vancouver Metrotown - The view from the 14th floor - Hotels Near Me - Burnaby, British Columbia

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Absolutely loved our stay at Element by Westin. When you first arrive, you'll notice that the hotel looks like a high rise apartment from the outside. Parking entrance is off of Willingdon Ave and the hotel parking is to the right upon entering. There are parking spaces for electric (clean air) vehicles and small cars but guests seem to ignore it and park their large SUV's in these spots. Unfortunately, parking isn't free as it costs $15 CAD per night to park there. Wi-Fi is free but if you want faster speeds, you have the option to pay more. I was able to stream videos without a problem using the complimentary Wi-Fi so I recommend against paying extra for the faster speeds. If I could describe this hotel in one word, I'd describe it as "clean." You'll see that everything at this hotel is very well maintained. Upon entering the room, I was pleasantly shocked how clean and new the room looked. The room has a flat screen TV, a modern refrigerator, a small dish washer, range, etc. The rooms are perfectly designed with amenities for extended-stay, if you can afford the price. Amenities include the use of a gym, pool, jacuzzi, sauna, business center and free breakfast from 7 am-10 am. The breakfast room is large with computers for use and two TV's with at least one hooked up to video games. Breakfast items include oatmeal, hard boiled egg, scrambled eggs, small potato wedges, sausage, fruits (cut up and ready to eat), bagel, toast, muffin, apple, orange, banana, orange juice, cranberry juice, and coffee. The gym is small but you get a nice view and free disposable headphones for use while working out. All the amenities for the hotel guests are located on the 5th floor. You'll need your hotel key to access the elevator every time you use it and keep in mind that you cannot use the stairs to access the 5th floor because the hotel staff keeps the door locked at all times. The location of this hotel is PERFECT if you want to avoid the madness of downtown Vancouver. It's a short drive to the Capilano Suspension Bridge, to downtown Vancouver, airport, etc. There is a Save-On-Foods directly across the street and Crystal Mall (aka you're not in Canada anymore) across the other street. Overall, absolutely loved our stay. Eveyone here is very friendly, courteous, and will make you feel welcome. This hotel is extremely clean and staying here will make you feel like you're the first guest ever to stay inside the rooms. Would definitely stay here again. My only complaint was that after checking in, someone from management just walked into our room without knowing that we had checked in already. It startled everyone involved and he should have known that we had already checked into the room. read more

If you can check into a new hotel, it's a good bet that the stay will be comfortable. If you check into an Element hotel that is new in Burnaby and get a high floor, you will definitely enjoy the view and your stay. After spending the previous night in the outskirts of Vancouver, it was nice to get into a more city vibe. Burnaby may be the burbs but Aldergrove is another time zone! The room was well designed and appointed. Neutral colours with earth tones and greens were very pleasing. The full kitchen on one wall with closets and storage was quite unexpected. The bathroom was clean and modern. The bedroom was well sized and comfortable with a king sized bed. They actually had high-def TV so we enjoyed the Jays and the Olympics. When not watching TV, the high floor gave us a panoramic view of the burb, Van City and even the mountains. They advertise this as a long term stay hotel and it definitely can be a home away from home. As many of the signs in hotel stated, stay at Element, save some cash and spend it on yourself. If you need to commute, the rail station is nearby - further savings on downtown parking. Highly recommend the Element! read more

This place was a great choice for a quick stop passing through the Vancouver area. Parking was easy and only $11 CAD and I felt as though my belongings were safe in the car. I booked via Amazon about 2 hours before arrival and arrived around 12:30am. The front desk was very welcoming and got us checked in very quickly. The hotel is very clean and has a great modern feel to it-- lots of crisp lines and white decor. I stayed in a king room with a kitchenette and it was great size. Everything was clean and very comfortable! The shower products offered were also very nice and smelled great! There's a pretty small gym, but it's got great lighting and has very new machines! Definitely does the job. There's a great lounge area and a nice breakfast offered with the typical muffins, fruit, toast, and veggie or sausage breakfast sandwiches offered. Overall, great accommodations and only took us about 20 minutes to drive into downtown Vancouver the next morning! read more

This is our 3rd time staying at this hotel. It is awesome. The staff is welcoming and nice, the patio on the 5th floor is amazing and has a huge grill and gathering space for a group of people to hang out and socialize. The rooms are also awesome with basically a full kitchen and a wonderful bed. The pull out sofas are even comfortable. Great coffee and a nice substantial breakfast in the morning. Parking is only $12, but after taxes is about $17. The higher level rooms are nice because of the view and the corner 1 bedroom suite rooms vary in size so if you want one with the most space, you should ask for one of those. The decor is modern and fresh and the hotel is definitely secure! You need your key card to get access to the floors, which can be a little annoying, but also keeps the guests safe. Tons of restaurant and grocery store options within walking distance. read more

It has been my second time staying at an Element Hotel of the Starwood brand yesterday and I was truly shocked by the uncomfortable and unpractical room design at this property. Right at arrival I felt the entire design and functionality of the hotel is incoherent and doesn't make you feel comfortable in the slightest. To reach the front desk you have to take stairs into the basement, then an elevator up to the room, a common area where they also serve breakfast is on level five. The room itself had the charm of an IKEA show kitchen. At the actual store! Element rooms (this was classified as a studio) have a kitchen/kitchenette which at the Vancouver property includes a large fridge and freezer as well as a dish washer. This kitchenette was 2 meters distance from the bed with the fridge making sounds like an aircraft taking off. I finally shut it down at 3am. There was a turntable TV in the middle of the room and between Microwave & this TV they squeezed a work desk. The only way to get fresh air is to open one small window. The bathroom has no tub (none of them do - I asked!) and instead a large shower with pump bottles attached to the wall, a personal pet peeve of mine. The entire room had a cheap hardwood floor, not even a rug somewhere which gave the room an additional industrial feel. According to the staff and random rate searches the hotel commands rates north of 250-300$ during weekdays. Incredible as I wouldn't even spend 100$ there and certainly won't return to this property. read more

We stayed at Element just recently - It's a great, very contemporary hotel on Kingsway in the Metrotown area just across from Crystal Mall, The friendly staff folks provided exceptional service during my weekend stay. We had a great room!, clean, comfortable with a high quality king bed, mini-kitchenette, with an amazing view from the 11th floor. Enjoyed a really good continental breakfast which was included, Had a great stay at Element, next time in Vancouver it be my choice again. read more

Great location - right near mall and SkyTrain. We had a great room - nice to have a kitchen and all the sustainable elements this hotel offers. Free breakfast was nice too and parking is affordable ($16 CAN). I'd suggest getting a room at the end of a hallway as the door / elevator noise was a bit loud. And of course if you can get a north facing view that would be nice! read more

Loved our stay at Element By Westin. The hotel is in a very convenient location, right across from Crystal Mall, Metrotown and the Skytrain. When I arrived to check in, the front desk staff was very friendly, informative and knowledgeable about the SPG rewards. We ran into house keeping during our stay and even the housekeeping staff was friendly. Great customer service. The hotel was comtemporary.. The rooms were comfy, clean and spacioius. It also has a kitchenette and our view was quite nice. We also took advantage of the pool, hot tub and sauna and didn't have any problems. The pool, hot tub and sauna was kept clean. We didn't know where to get towels and asked the lady that was working and she was very kind to go and grab some towels for us at the pool. It's great they offer complementary breakfast to their guests. Overall, highly recommend this hotel. read more

Pros: Clean and quiet. A good (not great) bed to sleep on. Breakfast - Std. Average Buffet style. Alright if you are on the run next day and need something to get you going but average at best Cons: - No Valet that we saw. Self park only, which is fine unless you are running behind schedule and need to get to an event. -Do not go downtown unless you drive yourself or you can guarantee your form of payment will work in train station machines!!!! -We are from Washington State. Thought no problem, we will stay here and ride the train to Rogers Arena... Train payment machine could not read my debit/credit card, did not take US $, credit card payment required pin, which I never use because I do not use it for cash advances and have never been asked for that in any machine or other establishment abroad. Luckily a local resident helped us out. - Return trip from Rogers Arena at 1:00AM- No UBER!!! We found out the hard way Taxi's downtown do not like to go to Burnaby from the "Pourhouse Restaurant" staff on Water St. (Great spot for cocktails/Happy Hour food btw). We could not get a hold of a Taxi service (sat on hold forever), we had no luck flagging one either. Called the Element - Front Desk told us he would give us more taxi numbers???? Listen we are stuck downtown! That was the best you could do to help 2 of your guests from out of town get back to the hotel? Luckily overpriced Limo showed up out of the blue. Paid $112 CA to get back to the Element.. Needless to say, we were not impressed. read more