Still waiting on my refund through the hotel and another refund for booking.com and still nothing…read moreno refund. This hotel will tell you anything to make you think they care but still no refund its been over 100 days I was told I would gett refund by 90 days and I should have already got my refund through the hotel but the older lady that works the front desk was very very rude and wouldn't put any one above her on the phone very unprofessional of her.

What a great hotel!!! Much different than what I am used to being that it has a pool, indoor,…read morewraparound rooms on each floor, so very much bigger than it appears from the outside. The rooms are recently redone, very clean. The staff is fantastic, breakfast was par for Hampton Inn, and great location. Bed was super comfortable, bathroom is clean the breakfast area sat plenty of people with lots of room to work when needed and hot breakfast as well as call breakfast available like most Hamptons. The property is easy access on and off the freeway to head north or over to battleship Row, and what they're saying is a predominantly Portuguese area. Lots of restaurants to choose from and lucky I was here in March when the weather was super nice. Got great price points even have the snack bar with beer drinks necessities everything I expect out of a Hilton. Highly recommend.

We experienced the Lizzie Borden House Tour on Friday, January 16, 2026 and it was FABULOUS! I…read morehave been on many haunted tours and our tour guide, Dave Allen, was truly wonderful. We learned the true story and history of Lizzie Borden for 90 minutes. He did not rush our group, he answered questions, and added some extra fun into the experience. The Lizzie Borden House is extremely well maintained. We did not stay overnight but still had a great time. The gift shop is truly unique and everyone we encountered there was welcoming and interesting. If you are in New England and looking for something to do, this should go to the top of your list! 10/10!!

Went a while ago for a house tour and the story telling was good. I definitely felt spirits in the…read morehouse but I did feel a little disrespectful in that house and the gift shop. I am not a psychic but I am a sensitive. The entire tour, it was almost as if a voice was telling me "I didn't do it." Kinda crazy!! I will consider an overnight. I'd like to get more into doing paranormal investigations and exploring new places.

Every Bally's that I've visited is more unique than the next. This is the smallest Bally's of all…read morethe properties; it's more like a cruise ship-style casino. Smoking is allowed and encouraged... the most interesting thing I saw during my visit was a man smoking two cigarettes at once. Who needs live entertainment when you can see that kind of showmanship for free?

I bet two dollars. I got a bonus round. That bonus round paid .75 cents. Another time I bet five…read moredollars the bonus round paid zero. Another time I bet $20 in the bonus round gave me my $20 back. The odds here are just absolutely horrible. Food is terrible. The staff is nice. I have no idea why they allow cigarette smoking. It's disgusting and outdated.

This place is absolutely amazing. The staff are wonderful. So helpful and hardworking. The grounds…read morearound the Inn are nicely manicured is beautiful, even though it is near a highway, the landscaping hides most of it. AlI still could hear the birds singing away their little birdie songs. The room was clean and well taken care of the room was absolutely clean. They were no cobwebs in the bathroom or in the corners of the room. The room came equipped with all the amenities and microwave a fridge, air conditioning, a nice flatscreen TV, and a safe. The room did need some minor up keeping for instance, the lock on the sliding door, a pin needed to be fixed. Their cable was not working properly and we couldn't get all the channels and the remote only helped you change the channels, and raise or lower the volume. There was no channel guides and not all the channels were coming in. Over all the facilities were great and if I ever need to come to New England again I will check the availability of Inn.

1 star because there was no 0 star option. The room stunk. There were stains throughout the…read moreroom,including ceiling, rug, sofa and bathroom.

Love love love this place. Staff was friendly and very accommodating. I felt staff got along well…read morewith each other and looked out for one another on each shift. Kitchenette was fully equipped with everything you could need. We needed a larger pot for chili and front desk had one in their inventory. No pressure to return it after usage. The closet in the room held a ton of luggage comfortably and made the room spacious after arrival. Breakfast was good. Not once did I see items not available day after day. I like to get a little creative with my breakfast. There's lots of toppings for your oatmeal, waffle maker, pork sausage patties & turkey links, bacon, frittata, boiled eggs, salsa, condiments, breads, cold cereal, juices, coffee with flavored creamers, butter, peanut butter, jelly, and cream cheese. There's soy milk, skim, whole milk, and yogurt. Room was exceptionally clean. I didn't see any bugs inside the room nor any used items from prior guests. Only spiders outside the window at night but hey they're outside living their lives. There's a heated pool which a lot of guests were thrilled to used during fall months. There's a small outdoor sitting area with firepit. Convenience food available 24/7 to purchase and complimentary coffee in the breakroom. 24/7 Gym is equipped with fresh towels, antibacterial wipes, hand sanitizer, weighing scale, water refill for your tumbler, flatscreen TV, 1 Peloton, 5 treadmills, free weights, mats, stretch training bungees, and medicine balls. Guests self-laundry is $4 for washing and $4 for drying. Cleaning staff is friendly, very thorough, and fast. Maintenance guy was cool and made a few repairs for us next morning after requesting that evening. Book here and enjoy the views of the ponds on both sides of the hotel. Get comfy ...Hospitality exists here.

Was okay the staff was friendly. Room was clean , but it's kinda located in the middle of nowhere…read more Was so close to Newport area but then not. I missed walking around in Newport. Dog friendly though so that was kinda cool. Bed was comfy but no real view at this hotel , just looking at a highway. Free parking.

We are IHG platinum members, so we like our Holiday Inn Express. However this was our worst hotel…read moreexperience in years. Relatively clean for the price point and an adequate breakfast with good coffee. The first day they failed to service the room at all. I don't mind reusing the towels but the room was so damp they did not dry. So off to the desk where a flustered desk clerk scrounged clean towels from the laundry room. The second day they serviced the room (we specifically requested it), but we arrived back in the room at 10 pm to find they had taken away the dirty towels but not left clean bath towels. The front desk clerk, nearly in tears, explained she only had one clean towel and gave it to us. I went to the laundry room myself and scrounged some clean bath mats to use at towels. Indeed at ten am the third day when we left the hotel, we asked and were told that the towels "were still in the dryer." In what world is it acceptable for even a budget hotel to leave guests with NO bath towels? This was a failure on the part of the housekeeping manager to have appropriate systems in place and be sure they are followed. And someone should have stayed late to finish the load of towels. And the hotel should always have 50-100 spare towels. Terrible customer service. Worst of all, when we arrived, we found a pair of men's underwear that did not belong to us in the floor of the closet. And the hotel had some unsightliness. A second floor room that was storage for spare furniture had no window covering and the light was left on, so it looked like a junked up mess visible to all at night. Also the curtains in the laundry room were tied off in a knit and similarly visible to anyone outside the hotel. And dehumidifiers in the first floor hallways. All this implies a hotel badly in need of maintenance and an overhaul in management. Not what we expect of IHG properties. We come to this area regularly to visit family, but we will never stay here again.

I stayed here from Thursday through Sunday for a wedding in Bristol RI and I'm so glad I did. It is…read morevery clean, the front desk is so accommodating especially Paige, Wasim, and Nobel. I felt very taken care of. It is a peaceful place, comfortable beds and a great breakfast. I asked for a room with a bathtub and this was accommodated instantly.

This is one of the worst hotels I've ever stayed in. The tub would not drain, the hair dryer would…read morenot work. The carpet was worn and damaged. The staff was more interested in playing on their phone than helping the guest.

This is a convenient, affordable and clean hotel. Their continental breakfast is excellent with a…read moregreat variety of offerings. The check in and out process was professional and seamless. I will definitely be back!