All excellent. We did not try the breakfast as there is a Starbucks 100 yards away…read more Rooms were updated, clean and neat, the bed comfortable and the location convenient to all things in the Fall River area. Plenty of free parking, and nice wooded views out the back. Staff was friendly and helpful. Fitness center offered treadmills, one elliptical and free weights with two benches, plus a small workout area with mats and kettle balls. Open 24 hours. We didn't try the pool. Room coffee - those little shrink wrapped trays common to most Marriotts sucks. But the closet, fridge and microwave were all in tip top shape. Bathroom was clean and mold free. Feather free pillows too. We would definitely stay here again.

What a fantastic hotel! Beautifully decorated, friendly staff, very clean, AWESOME breakfast with…read moretons of options! We loved our stay and would definitely visit this hotel again if we are in the area. Edited to add: we accidentally forgot a couple items in our room (which we've never done!), and the hotel was so gracious about it, located the items right away and said they would mail them to us as we were already across the country when we realized. Thank you so much! This hotel is simply awesome!

We are IHG platinum members, so we like our Holiday Inn Express. However this was our worst hotel…read moreexperience in years. Relatively clean for the price point and an adequate breakfast with good coffee. The first day they failed to service the room at all. I don't mind reusing the towels but the room was so damp they did not dry. So off to the desk where a flustered desk clerk scrounged clean towels from the laundry room. The second day they serviced the room (we specifically requested it), but we arrived back in the room at 10 pm to find they had taken away the dirty towels but not left clean bath towels. The front desk clerk, nearly in tears, explained she only had one clean towel and gave it to us. I went to the laundry room myself and scrounged some clean bath mats to use at towels. Indeed at ten am the third day when we left the hotel, we asked and were told that the towels "were still in the dryer." In what world is it acceptable for even a budget hotel to leave guests with NO bath towels? This was a failure on the part of the housekeeping manager to have appropriate systems in place and be sure they are followed. And someone should have stayed late to finish the load of towels. And the hotel should always have 50-100 spare towels. Terrible customer service. Worst of all, when we arrived, we found a pair of men's underwear that did not belong to us in the floor of the closet. And the hotel had some unsightliness. A second floor room that was storage for spare furniture had no window covering and the light was left on, so it looked like a junked up mess visible to all at night. Also the curtains in the laundry room were tied off in a knit and similarly visible to anyone outside the hotel. And dehumidifiers in the first floor hallways. All this implies a hotel badly in need of maintenance and an overhaul in management. Not what we expect of IHG properties. We come to this area regularly to visit family, but we will never stay here again.

I stayed here from Thursday through Sunday for a wedding in Bristol RI and I'm so glad I did. It is…read morevery clean, the front desk is so accommodating especially Paige, Wasim, and Nobel. I felt very taken care of. It is a peaceful place, comfortable beds and a great breakfast. I asked for a room with a bathtub and this was accommodated instantly.

This place is absolutely amazing. The staff are wonderful. So helpful and hardworking. The grounds…read morearound the Inn are nicely manicured is beautiful, even though it is near a highway, the landscaping hides most of it. AlI still could hear the birds singing away their little birdie songs. The room was clean and well taken care of the room was absolutely clean. They were no cobwebs in the bathroom or in the corners of the room. The room came equipped with all the amenities and microwave a fridge, air conditioning, a nice flatscreen TV, and a safe. The room did need some minor up keeping for instance, the lock on the sliding door, a pin needed to be fixed. Their cable was not working properly and we couldn't get all the channels and the remote only helped you change the channels, and raise or lower the volume. There was no channel guides and not all the channels were coming in. Over all the facilities were great and if I ever need to come to New England again I will check the availability of Inn.

1 star because there was no 0 star option. The room stunk. There were stains throughout the…read moreroom,including ceiling, rug, sofa and bathroom.

I travel for work and this had to be the worse place we had to stay at the staff was very rude…read morebesides the older gentleman who was there this morning at 3am we stayed 17days the same dead roach was in my room sense day 1 to day 17 n mind u room service was done everyday! Water wouldnt drain while u showered! Tons of water damaged areas with actively growing black mold!

My family and I have been staying here since Dec 17th and we're so satisfied with everything we've…read moreexperienced here. The staff is so accommodating, the room service is excellent, breakfast is great each day and if you need or want something that's not there they will do everything possible to get it. We highly recommend anyone who needs a hotel to definitely choose Holiday Inn in Fall River to get exceptional accomodations. Many thanks and our sincere GRATITUDE to EVERYONE here!

Seriously worth a visit. It's like visiting your parent's or grandparent's place. It's that homey…read more Gilbert's is off-the-beaten path, but yet close enough to Boston and Providence so you don't feel out of touch. For myself, I don't need a B&B with the pricey high-end amenities. When I'm on vacation or traveling, I'm either trying to get away from it all, or can drive to a shop specializing in those things if I really must. Gilbert's was perfect for me. An old family farm, converted to a B&B, was quiet and comfortable. I appreciate the classic, not-so-modern, character of an old home. The interior was tastefully and simply decorated with antique period pieces supplemented with modern decor. The yellow pine hardwood floors throughout the house were gorgeous and were what caught my eye immediately. The old barn and paddock were hiding places for the three outdoor cats. The wild turkeys occasionally perched in the tall trees. The proprietor, an adorable woman, showed me through the house with all the nooks and crannies and hidden rooms that made me realize the house was a lot bigger than it appears from the outside. I couldn't have gone wrong with any room I picked. What made it feel like home, were the interactions with the owners, who greeted me, and the other guests, both upon arrival and at the end of the day when we returned from our adventures. At end end of my visit, I didn't want to leave. I already felt like I was home. And the good-bye hug went a long way to making me wish I could stay and and the same time start planning the next visit. Just like a visit to mom 's or grandma's.

We had such a wonderful time at the Gilbert's. A quaint country home a little outside of town,…read moreconveniently located to all the major tourists hot spots, with beautiful scenery, and lovely patio out back to sit out and enjoy it all. The rooms were very clean, had comfy beds, and air conditioning. Its just a very well run bed and breakfast! Both the hosts were very sweet and friendly and genuinely enjoyed the company of all the different guests. The breakfast meal was delicious and well made. I would highly recommend and stay again!

We experienced the Lizzie Borden House Tour on Friday, January 16, 2026 and it was FABULOUS! I…read morehave been on many haunted tours and our tour guide, Dave Allen, was truly wonderful. We learned the true story and history of Lizzie Borden for 90 minutes. He did not rush our group, he answered questions, and added some extra fun into the experience. The Lizzie Borden House is extremely well maintained. We did not stay overnight but still had a great time. The gift shop is truly unique and everyone we encountered there was welcoming and interesting. If you are in New England and looking for something to do, this should go to the top of your list! 10/10!!

Karen was an amazing your guide -- kind and knowledgeable. Good for older children, but be aware of…read moresome climbing stairs is involved. Highly recommend!

had a roach in the motel!! it was the worst hotel I have ever booked. they would not even refund me…read more. terrible terrible Did not stay of course!

Stay away in a very bad location with drugs and prostitution. Arrived to check in, the woman owner…read moreobviously has no hostility experience was not very friendly and very rude. Had a meeting with my contractor . He Asked whereabouts I was staying , told him and informed me of the Shangri la was not a safe place to stay. At this point had already paid and checked in. I decided to forfeit the cost of the room, and relocated to a safer hotel not motel. To think that a motel of that status has the attitude to treat a paying guest like that. Catch a clue. Good luck staying in business. .

This is one of the worst hotels I've ever stayed in. The tub would not drain, the hair dryer would…read morenot work. The carpet was worn and damaged. The staff was more interested in playing on their phone than helping the guest.

This is a convenient, affordable and clean hotel. Their continental breakfast is excellent with a…read moregreat variety of offerings. The check in and out process was professional and seamless. I will definitely be back!