Super clean, great atmosphere, beautiful mountain setting. I kept looking for Aunt Bea but found her younger, former self in the restaurant, (see photo of waitress). Lots of friendly, fresh scrubbed, and eager, faces. This is Mayberry with Internet access. Ranzo read more

Holiday Inn Norton - Hotels Near Me - Norton, Virginia

I have never made a complaint to a corporate office but several things are clear, this place should not be accepting money or having customers under a nice logo like holiday inn. You expect the basics right. WRONG! No hot water in the morning, none.. not a drop. No gym, under renovation no pool under renovation, the furniture was broken. This place is a wet hot mess. read more

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I have stayed at this hotel several times. This time, I booked advance purchase WITH breakfast and had to argue several minutes at check in and show proof of my reservation through the IHG app to get my breakfast voucher. Upon arriving in my room (very late- of my own doing) I noticed the bloody sheet and the burned bedsheet... it is very late and I can't do anything about these things currently, but will definitely be mentioning this at checkout! read more

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One of the most cleanest rooms we've ever stayed in! I've read soo many negative comments on this hotel! Our room was very clean, nice bathroom, clean bed, our refrigerator was good and cold, I left my hair dryer at home, our bathroom had one. The staff were very friendly. They ran out of cream for the coffee so two of the staff members went up to the restaurant upstairs to get me some! I highly recommend anyone to stay here. Prices are good.. read more

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Not many hotel options in Norton. Rooms were clean. Cable TV and AC worked well. Bed was comfortable. Water pressure was below average. I wish they offered breakfast in the AM, but otherwise, a nice stay. read more

Holiday Inn Norton - hotel exterior - Hotels Near Me - Norton, Virginia

Norton, VA, is as far from Las Vegas as I am from a Sports Illustrated swimsuit model. Okay... okay... it is rather scenic, but it's not exactly a hub of excitement. Surprisingly, though, it's got a few choices of hotels, probably because a UVA campus is right down the road. Just don't make the same mistake we did and choose this one. It's a bit rundown and the furniture is tired. It's also not exactly the cleanest place ever. It's pet friendly, but surrounded by parking lots. There was only a small strip of grass by the train tracks where you can walk your dog (there is a park a block or two down if you don't mind walking, though). Speaking of train tracks... yeah... they're right behind the hotel. Depending on which side your room is on, you'll either hear the train or the traffic on the main drag. Neither will necessarily keep you up unless you're a light sleeper. The train doesn't come often and traffic on the main street is sparse because it's Norton. None of the above were deal breakers. But, I'll tell you what was. We came back to the hotel after a long day of doing nothing around town and our room on the 4th floor absolutely reeked of cigarettes, which is unusual for a smoke-free hotel. We guessed that somebody on our floor was smoking in their bathroom and it permeated through the vents. Called the front desk and they asked if we'd like to switch rooms. Sure, we said. They gave us keys to a room on the 2nd floor at the end of the hall. Once we settled in, my gf used the restroom and discovered that the toilet was stopped up (she wants me to assure everyone that all she did was pee). Called the front desk - from a cell phone because the desk phone didn't work either. They gave us keys to another room at the other end of the hall. We got there and flushed the toilet and discovered that it constantly ran because the lever was stuck in a permanent down position. Called the front desk and they moved us to a first floor room. But that time they had the foresight to check the toilet first. So, there we were in our 4th room in 30 hours. You know those old Benny Hill skits where everyone chased each other in and out of doors lining a long hallway while Yakety Sax played in the background? That's what it felt like, except a thousand times less entertaining. I was tired. My gf was pissed. Our dog was aggravated. I gave them an extra star for comping our stay and because they were very apologetic the next morning. Also their pool was heated. read more

The Inn was super clean, with wifi and heated pool. The beds slept well. Staff was very kind. My only complaint would be the noise from outside was pretty loud. I was woke up several times by horns blowing, an argument across the street, people talking loudly walking down the sidewalk. The windows don't seal so you can hear everything going on outside. read more

We live locally and wanted to take our young son for an overnight out in Norton, in a hotel with an indoor pool. Upon arrival, we found the pool ice cold and a window broken out in the pool room (which is of course a major issue in late December). After talking to the staff, who knew nothing of neither the cold pool or the broken-out window, they said they'd try to remedy the cold pool. It was never resolved and we're about to check out without any swimming at all during our stay (which again is WHY we came here). Trash under the couch and bed edges in our room, cold coffee at 7am, in the lobby (the staff said "Oh you won't want that coffee, it's always cold"), someone else's food in our room fridge. I could nit-pick other issues, but I'm just not going to go there. Next time we want a spontaneous overnight in our area, we'll just have to head to Kingsport. read more

Great place to stop and stay while traveling. Clean friendly staff, good resturant on fifth floor.

I have stayed here before it was much better not very clean and the restaurant got worse.too bad nice location

Hotel rooms are fine. I've stayed here many times for work. Only disappointment was while being checked in. Waited about 10 mins. Kept calling out but music in lobby was very loud. I could see manager down the hallway but he couldn't hear me. I called the hotel but because of the music he couldn't hear the phone ringing. Finally I yelled between songs he looked around and told me to wait a minute. I asked on top of the 10 I have of the 10 mins I had already been waiting? Check in went fast and didn't bother to mention Internet info or anything else read more

So, my husband and I have stayed here several times (we live in NC and drive 4.5 hrs here to see his family) and never have had a problem. Well, the ONE TIME my mom and stepdad (live 5.5 hrs further north in va) drive down to spend 4th of July weekend with us, the pool is closed for construction. Upon calling to reserve a room, we were NEVER told about this (we did not reserve online. Just called), so when we all got ready to go down to the pool and relax, imagine the surprise we got to learn that it's closed off. I asked the front desk to be sure, and I was rudely told "well it's posted online. Didn't you look?"... we will Not be returning here for the rudeness, no pool, AND none of the drink machines work. Don't waste your time coming here. read more