We are so very thankful for the Hatfield Mccoy House Inn. My husband and I were flooded away from…read morehome. The Hatfield McCoy Inn was wonderful and charged us half as much as to what other local hotels were asking. Great place to stay. Beautiful historic home. It has so much character. We would love to visit again for recreation. The little balcony porch was so lovely. And I can imagine myself around a little fire in the yard. Ps the yard chickens are soooooo cute.

Last minute, fly-by-the-seat-of-our-pants, gypsy-style travel - so glad we were able to stay at…read morethis historic bed and breakfast! We had a really hard time getting service to research a lot of places during our week long touring with the ATV's on the Hatfield & McCoy trails, so it was wonderful to finally hit a town that had service for Verizon phones and be able to find a little piece of heaven like this. Also, we've never stayed at a bed and breakfast, so this was definitely a first experience for us. The hosts were so welcoming at the late hour we came in, and recommended a few restaurants in town for us to get dinner and relax at. We had the privacy of a hotel, and the comfort of a home, all at the same time. We will definitely keep this on the map for our future visits- you should too!!!

Beautiful location in a quaint town. Ask for room with newer mattresses. Excellent customer service…read moreand good food for breakfast.

Such a cute, historic hotel! My friends and I enjoyed an overnight girls trip that ending with us…read moreenjoying a few drinks and desserts from Roma's'. The receptionist was extremely friendly and helpful in providing local favorites. The continental breakfast was also good! Highly recommended The Inn!!

We had a group of 7, they got us all grouped together, had a building out back along the river with…read morea big screen tv so we could enjoy the outdoors and still watch the sec tournament games. Bed was comfortable, plenty of hot water and water pressure. Clean. We would stay again when in the area.

I was very apprehensive about this place, as there were no reviews or photos online. So I stayed…read morehere for two nights and was pleasantly surprised. The room was comfortable, yet had a slightly funny smell to it which wore off after day one. The King bed was very comfortable and I liked that they had a quilt on it rather than some typical, scratchy comforter. The room was clean, neat and quiet enough. The price was great! $73/night for a King.

My husband and I staying here for 2 night maybe 3. We are UTV the Hatfield-McCoy Buffalo, Devil…read moreAnse, and Rockhouse trails. We are celebrating our 25th anniversary - Carrie the General Manager surprised us with a bouquet of flowers beyond thoughtful. The rooms are clean and comfortable. The hotel has character and history. Must see and experience the atmosphere

Wonderful experience if there are ghosts - possibly they are friendly. Clean and comfortable- bed…read morewas comfy and plush with newer pillows. Nice quality towels & not too expensive but not cheap. I stayed in a hot tub room - my only complaint is the yellow stain that forms around the top of the water while in the tub & once you get out. Also the bubbles turn yellow-ish while relaxing in the tub. It's not necessarily oily but I did voice my concern. The cleaning lady told me the maintenance would check into it - however second night the yellow stuff formed again on the top of the water! Weird & Yucky! Otherwise convenient location next to Mingo County courthouse & parking is across street included in your room cost! Good people & recommendation high! Enjoy a nice sleep! Ask for a room by 2nd street though the train and traffic all night will keep you awake during the night on the back side!

My husband stayed here for a week while he was working in the area. It's a beautiful old place in…read morea cute little town. The people in the town are very nice

Our first time at a b&b. Couldn't have asked for a better experience. Comfortable room, full…read morekitchen, overall wonderful & pleasant experience. So much better than a hotel room. Price was way less than I expected, too.

I mainly leave reviews for these corporate chains so that I know for the next time we're driving…read morethrough if it's OK to stay. And Courtyards are usually good, and I usually don't have to sleep with one eye open (except for that disastrous stay in Montgomery, AL). This one is no exception. It was a good night's rest for the price. The hallways didn't smell of pot smoke (seems to be an ongoing issue at the majority of Courtyards I've stayed in) and our room was clean (no stains on the couch! Normally I don't go near couches in these places), the bed was comfortable and the room temp just fine. They even have a decent (small) gym and a large lobby with plenty of seating and tables should you desire something from the cafe (limited hours of operation so make sure you get your caffeine before 10 am!)

Solid hotel for price, however a little dated. No attention…read moreto detail from staff, for example coffee in room but no tea bags. A little bit of penny pinching, for example, every hotel at this price point offers coffee/tea in lobby, here you gave to pay at starbucks kiosk. Front desk staff not very friendly, tgey need training

Despite all the excellent reviews on this hotel, my experience was not good. If the Fairfield Inn…read moredid not have some good qualities, I would have given it a one to two star rating.For first time visits to this hotel, I strongly encourage people to closely survey their room and bathroom before settling in for the night. So the hotel seemed stellar at first UNTIL I used the shower in my room. The hotel had great reviews, so I did not think I would have a problem. The front desk check in area and our room were clean & very appealing. I loved the selection of tv shows and movies on our television. We had checked in for a late night stay & just wanted to relax before we traveled out early in the morning. Everything seemed ideal until I took a shower in the morning. I noticed there was human hair from other people in the front and back of my shower area. One was a long light brown hair in the front upper area of the shower stall. One was a short black hair on upper back of the shower wall. I was mortified that housekeeping didn't notice this immediately. It made me wonder if they cleaned the bathroom at all after the former guest before us left. Despite all the wonderful amenities, the unsanitary condition of our bathroom made me dock 2 stars from a 5 star rating. It makes me want to thoroughly survey any room we get at any hotel regardless of the hotel having an excellent rating especially this hotel. Breakfast here was exceptional with many options EXCEPT they started shutting down earlier than the 10 AM closing time & there was NO COFFEE available at 9:30 AM. My husband had to wait for them to make a fresh batch. Despite the great breakfast, I got sick from something I ate on the breakfast provided there which is very rare. I never get sick from food I eat. I wanted to give a one star rating to this hotel yet I decided to be kind yet fair.

Great price and comfy beds with streaming your favorite movies on Netflix…read more Everything was great except a hair in the shower and there was quite a mess waking up at 9:30am to get breakfast. Both coffees were empty and no creamer. We had to ask for more coffee and then ask for creamer. The breakfast caused my wife to get sick, which caused us to make an additional stop to get meds. Some greats and some work to be done. Stay here on a budget but hope for the best on quality. How does the coffee run dry at 9:45am? People are still waking up still. I know that breakfast closes at 10:00am, but some set there alarms to eat something and get a coffee.

Had to stay the night here cause it was the only place that had two rooms available. The smell as…read moresoon as you walked into the building knocked me back & when I walked outside everything smelt great. Room wasn't bad but the bed was way too soft & felt like I was going to slide into the floor. Turning on the air made the room smell worse than what it already did. No amount of showering & scrubbing with soap made me feel clean. Felt like I had bugs crawling on me when I went to sleep. Only two things made this a two star: Mountain Setting Breakfast

I travel for work and stay here several times a year. This location is one of the best. It is…read moreclean and the staff is wonderful. There is a little fenced in park and path by the river across the street as well.

An oasis in the middle of nowhere... lol, no disrespect intended as this is a beautiful area!!!…read more My experience was spot on. I had been working in Norton over the weekend, @36 hrs straight and needed a nap so I called the Comfort Inn in Big Stone Gap and they said they had a room ready for me... mind you, it was 9:30 AM!!! Very pleasant folks... went to the room, clean and no smoking... heck, I smoke and can't stand a smoking room (smoke outside when I'm home as well) and woke up 5 hrs to head back to work. Again, nice hotel and spot on staff!!!

Crooked. I reserved 3 nights at Quality inn for October 2025. I called corporate office listed on…read moretransaction to cancel entire stay on May 14, 2025. Quality Inn billed my credit card for $150.60 on October 8. I called corporate office again and they said they could not fix the problem, but the hotel would be able to credit their error. I called Quality Inn manager who said to call corporate as they couldn't credit the error. My friends stayed there and had to leave because they had roaches in their room, filthy sheets, and poor service.