I was in town for business, so I stayed here for one night, on a Wednesday, which is obviously not…read morean in-demand time. Have you ever been the only guest at a bed and breakfast?-- it's a little awkward. However, the inn is just beautiful. My room (room 3) was large and luxurious, with a door to the balcony outdoors. It is all immaculately clean, and the bed was super soft. The owners did their best to be unobtrusive. I didn't eat breakfast with them, so I can't comment on the food. There's a coffee maker in the room as well as in the common area. I adored that I could walk out the door and be so close to the coffee shops, stores, etc in Glastonbury. I ate supper at Plan B burger bar, because it's a five minute walk. I would absolutely return here next time I need to stay in town.

Let me say that the grounds are very nice. But as others have said here, the problem is the owner…read more We had scheduled an appointment with Pat to discuss our wedding. My fiancee emailed her on that day to confirm and when she got no response, texted her, but still no response. We arrived on time and after a few minutes of waiting around, Pat appeared and said she had forgotten that we were coming or the reason why were there, even asking if we had an appointment. As I said, the grounds are very nice. We had what we thought was a good conversation and were excited about the prospects of putting together our special day. Pat said "her printer wasn't working" and she couldn't print out the prices and details, but said she would email us the specifics. Welp, we're still waiting. My fiancee even emailed her the next day to say that we enjoyed meeting with her and she would look out for the materials. NO RESPONSE. It's simple courtesy to get back to people, not go silent on them, wasting everyone's time and resources. She "might" be able to handle smaller events (maybe a birthday party), but her abysmal lack of communication certainly doesn't instill confidence. And she'll probably respond to this poor review with some excuse - it's probably about the only time she'll be willing to communicate with us.

Tom runs a first-class operation, with gourmet breakfasts and attentive service. His beautiful…read morehome is right on Main Street, but it's not a terribly busy street, so road noise was not an issue. Historic Old Wethersfield is outside the front door, and several restaurants are very close by. No in-room TV, but super water pressure in the shower! Easy parking in back.

Chester Bulkley House This is a wonderful old house. Tom has…read moredone an amazing job furnishing and decorating it to make you feel like your are visit family in the early 1900's if not earlier. Our room was clean and very comfortable. So quaint. No TV in the room, but there is an old CRT in the sitting room with cable and lots of DVD options. You probably won't want to spend time watching TV anyway as there are many historical things to see in Wethersfield. Also many great eating options within walking distance. Thanks Tom for your hospitality. Sorry we didn't get up early enough for breakfast. We're sure it would have been delicious.

I have loved staying here ever since I was a kid. We live in town and would stay just to get a mini…read morevacation. Would love to use the beautiful indoor pool and hot tub. Even the gym got some use . And the food was excellent. Good times.

Okay hotel in the middle of no where. I have been here for business trip numerous times. Some…read morepeople front desk are way too arrogant, but others are very helpful and nice.. The hotel bar food exceeded my expectation - its definitely better than other hotel bar foods. I loved their shrimp fra diablo but their new menu doesn't have it any more. :( Gym is very small and the swimming pool has hot tub too.. Again, it is okay hotel but I wouldn't stay here if it costs more than $200 to be there. If you can get it for less than $100 by any chance.. that should be okay..

The Delamar is one of the nicest hotels I've ever stayed at. Upon arrival, the front desk staff…read morewere so nice and welcoming. I was greeted with prosecco! YAY! I was staying one night for business and I honestly wish it had been more to use the onsite spa. My room was very spacious, clean and the bar was stocked. The area was VERY walkable. I walked to dinner and it was lovely. They do have valet parking onsite that is complimentary. The price of this hotel was extremely reasonable. I will 100% be staying here again when in West Hartford.

Absolutely stunning hotel in the heart of West Hartford. Ample parking with its own lot. Decor for…read morethe holidays are very beautiful. On-site restaurant, The Artisan, is convenient and tasty! Each visit gets a free breakfast at the Artisan. Rooms are gorgeous. There's also an on-site spa!!! There really isn't much to complain about this establishment. I highly recommend it.

The website acknowledges that this hotel is being renovated. It doesn't describe what that entails…read more It is VERY LOUD by 8:15 AM. No matter how loud you're imagining right now add 10 decibels. Shake your teeth and 'question your existence' loud. I asked at the front desk if this would happen on Saturday too (it's a Friday). I really appreciated the honesty when they said it would also be happening on Saturday. To be fair, the front desk assistant and Krystal the manager were delightful and helpful with checking out and when the renovation is completed the hotel is going to look great. Also shout out to Lauren who makes a great margarita. But until the renovation is complete, stay next door at the Homewood Suites (free breakfast and bigger rooms.

The lobby has been nicely updated. That's the best part of this hotel…read more The rooms are very dated. The bathtub has rust. There are no safes in the room. There are no USB outlets for cell phones or tablets. Until they do a proper refurbishment of the guest rooms, as a business travelerI would stay away.

Dark, dank, dismal, depressing and dirty. Ugh!!! This place…read moreis so badly done! Had an uncharacteristically bad experience! More deets to follow...just DON'T! So we check in and the room smells horrid! Like stale cigarette smoke. We try another room and also smelly, so just stay in room one, and bring in air fresheners & deodorizers. It's also dirty, not kept up with broken bathroom shelving and dark/dingy. To make matters worse, desk help chases me out of breakfast room because I have a service animal?! What?!? She is small, totally quiet and very well trained. I am SO embarrassed!!! Policeman shows up and talks to the desk clerk. Worst residence Inn experience EVER- Ugh!! Just when you think it can't get worse...shower door was entirely broken off track when we came back late tonight. Also--no pillows at desk to make uncomfortable sofa bed for our teen son?! Please...worst residence inn EVER. Just DON'T STAY HERE

Our company headquarters is in Rocky Hill, so we've stayed here consistently several times per year…read moresince 2008. The staff is always friendly with the common areas always very nice, however, room experience varies widely here. You definitely do not want a room that is on the South side facing outwards towards West Street or towards the I-91 exit. There is tremendous road noise all night long making it hard to get a good night's sleep. If you have a room that's facing the interior courtyard or the North side, you can rest quite peacefully. If you're unfortunate enough to get one of their disabled/accessible rooms, often those are not as well maintained, have broken items such as curtains (see photo), and fixtures are uncomfortably sized for a taller person. They should better maintain them and limit these rooms for people that actually need them. Overall, we still rate the property with 4 stars because barring the location/type of room mentioned, the rest of the hotel is quite nice. We're basing this on 17 years of stays here. We regularly choose Residence Inn when traveling for business and have stayed in several in nearly every state (we are Marriott Lifetime Titanium Elite Members). This hotel is predominantly a good to great stay. There are comments about it being dated decor, which we think is less about this location and more about the Residence Inn brand as a whole. We find this consistent and nicer than most we've stayed in within the brand. Our only reason for 4 vs. 5 stars is the noisy South side and that over the years we've been given one of these accessible rooms despite being listed on our profile that we do not want one.

Our stay was excellent this trip. This was our second time staying here and Juan particularly left…read morean impression on me. He was very friendly and super professional. His smile and laughs made our days better. As diamond we had the $15/pp credit and were able to get complimentary late checkout. I used our daily $30 on 4 juices and coconut waters. I feel the text messages were not effective as whatever we needed were not addressed from the text messages. We received a text about our stay and if we needed anything. I messaged them at 2pm before I left regarding our thermostat battery dying and when we came back, the room was 86 degrees. I had to call the Front desk and An engineer came up within 15 minutes so that was our only hiccup. But we literally could not breathe in the room so I couldn't put the baby to sleep. One of the younger female front desk staff was pretty blah too. If everyone was more like Juan, the world (and Hilton) would be a happier better place. The beds and pillows are comfortable. For parking you get the ticket and validate it at the front desk for in and out privileges. We like this Hilton because we love the food options. Down the block is trumble kitchen which is what we had every day. Highly recommend this Hilton. Thank you again Juan!

Smooth efficient check-in for me as I checked in at 12:30am The room was spacious and had a great…read morecomfortable bed.

The Goodwin is a historic boutique hotel located downtown. It was originally constructed as upscale…read moreapartments in the early 19th century where on visits home JP Morgan would stay. In the 1980s it was converted to a boutique hotel. During my stay I experienced excellent service. There is valet parking and there is a restaurant and a nice swanky bar just outside the lobby. The rooms are very spacious. My room had a king bed. The bathrooms were super nice. The sheets and bed we're very comfortable. One nice amenity were the robes that came with each room. Some of the rooms face in indoor courtyard so when you're making a reservation one I would recommend requesting a room that faces the street as you might have a bit of a better view if that something that matters to you. Overall, I really enjoyed my stay at this historic hotel. I would definitely stay here again when visiting in Hartford.

Despite living in CT, my husband and I can always use a staycation! The Goodwin doesn't disappoint!…read moreIt's perfectly situated in downtown Hartford within walking distance of a lot of great food! Rooms are comfortable and most importantly spacious! They offer valet parking but lots of street parking around as well! I would highly recommend to anyone visiting or looking to get some R&R! PS. Bar Max is popping on the weekends!

This Hampton Inn is only about six years old, but feels older and not as well maintained compared…read moreto other Hampton Inns we've stayed at. We usually stay here when visiting friends in the area. The rooms don't seem well constructed-while were were simply walking around the room for less than 10 minutes the front desk called to say the guests below us were complaining about stomping. At that point, we were already siting down, which suggests the floors are poorly insulated. Breakfast was the standard Hampton Inn offering and fairly average. The location is the bigger plus-close to friends, along with several of our old favorite restaurants and coffee shops. The staff is friendly, and the hotel does offer a workout room and pool. Overall, its a decent place to stay, but there's room for improvement.

Andrew the General manager can stop scamming guests! Watch out. Customers beware…read more Andrew, the general manager is a scam artist. He likes to charge people's charge account after the booking was canceled in advanced and yet claims they checked in, but somehow cannot show proof, license, or video that the guest was there. And then when asked to provide proof, he sends me and the bank somebody else's information. Definitely a privacy and HIPAA violation. Glad I have that customer's name, address and number, I sent him a nice letter to inform him. Funny part of this story was I cancelled the original booking because of a location error and rebooked to a Holiday Inn but a different location and checked into that location... lol so I guess I'm a magician that can be at two places the same time!! Scan and fraud.... Wonder if corporate knows he violated someone's personal privacy.