Pathetic! never go there…read morethey destroyed my skin last november after micro needling and after that my skin could never recover after spending thousands of $$

I had purchased a Groupon for a shellac manicure. I booked an appointment over the phone. The woman…read moreon the other line was thorough, indicating the various charges for removing shellac polish off my nails, the Groupon does not cover tax, and more. She was also great in texting me a day before my appointment, providing a pleasant reminder of my appointment. The salon is located on the southwest corner of Eglinton Avenue East and Bayview Avenue. I decided to park across the street at the Metro, where there is plenty of parking. Due to the Crosstown transit construction taking place, it took me longer than I had anticipated to figure out where the front door was. I found it, which was behind all the construction fences that were set up. I was greeted promptly by both the person working at the front counter and the nail technician. They were kind. They offered me a cup of green tea. I had a wonderful conversation with Kasia, who worked on my nails. I learned so much about myself and shellac manicures. She noticed that I am warm-blooded and that my cuticles are close to my nails. As a result, when she trimmed one of my cuticles with a fairly sophisticated cuticle clipper, my baby finger bled a bit, but it didn't hurt. She also noticed that I have a high pain threshold, which is true. We talked about her issues with her iPhone. We tried troubleshooting it together. She taught me so much about shellac manicures. The best thing is to file down your nails that have shellac (gel) polish, as it won't chip as much. I took her advice and she was absolutely right. She also recommended that I apply a base coat twice. My nails had a bit of staining from red polish that I had applied weeks before my visit. I went with a pink polish. It looked nice once Kasia was done. She admitted that the colour suited me. My Groupon also included a paraffin wax and massage on my hands. It felt so good. I don't know what happened, but I managed to cut my finger and it started to bleed as I was about to head out the door. It's a good thing that I was still at the salon. Kasia managed to stop the bleeding and provided a small bandage on it. I was thankful. It is also tricky to put a bandage on nicely moisturized hands. I had an excellent experience here. I was also asked to take some Belgian chocolates from the bowl. I hope to come back here again. My nail polish lasted for well over a month, which was impressive. I wanted to test out how long I could go with my polish growing out. (7)

I had my eyebrows tinted and waxed here. The salon is clean…read moreand inviting The aesthetician actually listened and gave me advice on other treatments when I asked. I left happy with the services and a relaxing experience.

From the moment you walk in you are taken care of - so professional. Highly trained and very…read moreknowledgeable aestheticians. Offers a variety of state of the art face and body treatments , all geared to have optimal results. Extremely happy with every session. Daniela TRIMMELITI

Naheed did an amazing job with my eyebrows. I'm from Indiana USA and was skeptical but while…read morevisiting for a conference I realized my eyebrows needed some TLC. The address is 474 college by the way! Best and quickest most pain free eyebrow appointment ever. Plus she's really sweet :)

Came here on Thursday July the 19th late morning to have a full face threading. There was no one so…read moreI didn't have to wait though she was alone. It hurt and burnt. My chin was left with lots of hair remaining and mostly I have scars left all over my face. I can't even come back to tell and show her how my face is as I had to fly back to Europe. I already had threading done before. And it's the first time I have such a reaction. Two days later my face is still sore and not smooth !

I always get my threading and waxing done here. The staff is great at what they do. The vibe is…read morecasual (definitely not luxury) but the prices accurately reflect that. You also don't need a booking - they are very flexible in taking walk ins

I was a walk in for my first threading experience. The place was busy at lunch time on a Monday…read more I waited about 15 minutes to be seen, if that. Everyone was very friendly and warm. I could tell by how busy it was that they knew what they were doing - customers of all backgrounds, ages and nationalities were waiting. Once seen, my appointment was about 5 minutes long. Price was right, only $5. I would definitely go back! Very clean.

I posted this review a week ago sharing my experience because I didn't want anyone else going…read morethrough what I went through. Back story: I had appointments in January for laser scar removal. However, I was given a skin lighting cream to use in conjunction with my treatments and was not told that I needed to stop three days prior to my appointment. I ended up going to my appointment but was told that I needed to move the appointment to a different day since I had just used a lightening skin cream that morning. I was told to email the director to reinstate my appointment. In January he emailed me back and reinstated my appointment. I then went to the appointment he reinstated. Please find attached screenshots for reference of our communication. That happened in January and fast forward we are now in April. As time passed I really wasn't satisfied with the service provided so I decided to leave a review a week ago. After my review the owner unprofessionally revoked my last treatment session coming up in May. This was a complete separate appointment with a different laser which I paid for separately from the one he reinstated. I have already paid in full and he has not provided me a refund. He decided to cancel my last upcoming appointment out of spite due to my bad review and is trying to link it to the missed appointment that he already reinstated in January (almost 5 months ago). I truly wish I had read reviews before booking at this establishment. My background as a nurse gives me a different perspective. Some staff members seemed underqualified, contributing to an uncomfortable environment from the beginning. During my second laser session, the nurse appeared unsure of how to use the laser and needed assistance. The procedure was incredibly painful, resulting in scarring. Despite assurances that this was normal, the pain was intense, and six treatments have not improved the scars. I need to mention that a-lot of 5 star reviews are misleading because the owner often reinstates appointments in exchange for reviews. While I understand that not every client will have a negative experience, it's crucial to take the poor reviews seriously. Sometimes the issues can be remedied by how it is handled. However, the way the owner handles issues at this company demonstrates a lack of professionalism and extreme immaturity. In response to any criticism, he decides to just cancel your appointments unethically. I caution you that if you do have any negative feedback please leave them after all your appointments have been completed. Please see attached photos:

Scam scam scam stay away check out skin vitality instead! Way better prices. Also better treatments!read more

I have known the Gee family for well over 10 years personally. I live overseas and and made an…read moreappointment for my brows to be done and attended the appointment and on this occasion received great service. While there, I scheduled an appointment for a facial, and explained that I would be back in Toronto and spoke to the facialist at length about what we would do on that appointment. I left my CC to secure the appt. I received a text confirmation AND email confirmation as well as a form to fill out prior to the appointment as well as a note that cancellations less than 24 hours prior to appt would result in being charged for the cost of the appt. I have no issue with this. Today on March 3, less than one hour before my confirmed appointment I got a call from Gee Beauty explaining they needed to cancel the appointment, with no reason, couldn't offer a new rescheduled appointment, didn't offer an alternative time, or day and when I questioned why and how they can do this but charge their customers when they cancel- the person hung up on me. I called back twice and my calls went straight to voicemail. I left a voicemail- no reply, I then called later the same day and Sarah picked up, I explained the situation and asked about the poor service and she hung up on me. So AVOID GEE BEAUTY - a once amazing, customer centric family run business is now being run by a bunch of ignorant, deplorable, rude and entitled kids that hang up on clients. Take your $300 and spend it anywhere else for a facial. NO one deserves to be treated like that.

Attended a Makeup Masterclass event and really enjoyed it, a great way to try the Gee products and…read morepractice makeup application tips on ourselves, friendly staff at the Gee Beauty location in Toronto, attendees were friendly also, I will return again for future Masterclasses

Wonderful clean place. Rose is knowledgeable, thorough, professional and skilled…read more Location is super convenient too!

I have gone to many salons in the city in my four years living here. I will have to say this salon…read morehad the worst customer service I have ever experienced. Considering my experience was over 5 months ago and I am still frustrated when I think of it, that means a lot!!!! Ms. Cruz did my nails and they turned out terrible!! She did not properly cut the cuticles and she rushed through the whole thing. When I brought up the cuticles to her, she became defencive. Considering I get a manicure every 2 weeks, my nails looked worse coming out of the salon then going in! Odd, eh?? I was leaving on vacation so I needed it done, but Ms. Cruz said she did not have time to fix it, continuing to be defencive. As my purchase was on-line through one of the deal vendors, I could not avoid paying her, as she already had my money! Clever. She knew this and made it clear she was not refunding me. At this point she didn't even give me the facial which was part of my deal. She told me to deal with the deal site, which I just do not have time to do. I went looking for a salon to get Shellac done - at around 7pm! I first stopped at the salon below Ms. Cruz's store at the back of the salon supply store. Unfortunately, they only do regular nail polish, but they giggled when I showed them my nails and asked if they think they are "done". That must mean something! I ended up going to another salon, just down Eglinton - Kozeta. They squeezed me in so I could have my spa treatment in before my vacation. When they saw the nail job Ms. Cruz did, they just shook their heads. I think what Ms. Cruz needs to learn is that it's not her "16 years experience" that matters. people make mistakes. It's the way you handle them. If you have that experience, you know when you do a terrible job. I felt treated like garbage by her, robbed of my money and a decent manicure and NO FACIAL at all. Unfortunately, I will have to be another "TERRIBLE" review in her 3 years of service that will need to be defended -much deserved.

very disappointed about how they did my nails I went there…read moreand showed them they supposed to fix it but the julee their staff rejected to fix it this is not the way making the business.

It's my first time in this Salon Ms. Sheniel did great with my hair .. I asked for a beach wave…read morestyle and the result was awesome ! Very happy with my hair style ... it stayed 4 days! The location and service are great ... highly recommend it