Found a water leak that baffles other pros This was 5 years ago. Not only a plumber but also a…read moremaster electrician. A very professional and all around nice guy.

Responsive, punctual, reliable, knowledgeable, professional, trustworthy. Charlie was the first to…read morerespond. I really expected there to be a long wait for an appointment but he was scheduled within days and was able to quote and complete the job same day. I needed a 20 amp dedicated circuit for a home based 15 needle embroidery machine and really didn't want to pay an electrical so got some "advice" and concluded we could put a 20 amp circuit in place of the 15 amp. Three months in, I noticed that my lights were flickering in the home office whenever I fired up the machine or plugged an iron in. I did a quick internet search for possible reasons and quickly determined that I likely had a fire risk so I went to my trusted Yelp to find an electrician. Sure enough my hunch was right. We had Help!! put in a true dedicated 20 amp. No more flickering. While we had him we decided that lightening strikes near the house were too close for comfort and we have way too many electronics and energy electric car plugged in so we had him install a whole house surge protector. Very reasonable. Will definitely use again and highly recommend!

Don't trust the good reviews…read more 2 year old Carrier Heat Pump not cooling on a Townhome bought new 2 years ago. No idea who installing company was. Property manager jumped the gun and called out another company that was not Carrier authorized who diagnosed it as a freon leak from a bad factory solder joint. $770 to repair from non Carrier authorized company. Called Carrier for warranty coverage and they recommended Holley as they are an authorized Carrier dealer/repairer and could diagnose the problem, then contact their Carrier representative for a solution. Holley confirmed the diagnosis of factory defect with bad solder joint causing all freon to leak out. I was told by Holley service tech, they cannot guarantee the repair or assure me that one of the other solder joints will not leak eventually causing the same issue. I also was told by Holley several times that they would not deal with Carrier for a solution as they "did not install the unit" (when it is not an installation issue. It is a manufacturer defect). Estimate to repair from Holley $1660. Somewhere along the line, Holley did speak with their distributor Mingeldorf (sp?) who offered a $500 credit towards labor to repair the unit, but it had to be used within 15 days. I then got to tinking about the difference in repair estimates. I asked for a itemized breakdown from Holley for the repair and was given this: $470 for 5lbs of R401A $1190 for 3 hours of labor, Misc, Materials (acetylene, copper fitting, solder material) Now lets assume the Misc and materials is $100. That equals $1090 for 3 hours of labor or $363/hr. I have asked for their hourly labor rate 4 times and they will not give it to me. The owner is rude and basically said I need to go somewhere else to have it fixed. He stated that I don't want to pay for anything (which is untrue). It is clear to me that they are deceitful in their business practices as I can assure you that $363/hr is not the going rate per hour for HVAC service. I don't want the repair for free, but I also don't want to be lied to and taken advantage of which is what this company is doing.

We had our semi-annual HVAC maintenance done two days ago. Issak and his coworker completed the…read moretask quickly and professionally with a minimum of direction. The bonus is both young men were pleasant and as has been our experience with Holley since we switched to them, their pricing seems fair.

We purchased a "fixer upper" home and knew there were HVAC issues. I contacted Dr. Cool, and was…read moreimmediately impressed with their customer service. They inspected the system, and the technician could not have been better! Smart, communicated well, and never tried to "upsell". He took photos of all areas that needed attention, and explained things very well. The same technician came back to do the repairs, and we couldn't have asked for a better experience. I highly recommend Dr. Cool!!!!

They serviced one of my rental properties that had a mini-split. The interior unit was leaking and…read moreDr. Cool came out and fixed the leak for $140. Not even a month later the same unit was leaking again and this time I was told the unit was not mounted correctly which was causing the unit to leak again. Not sure how the unit would suddenly become incorrectly mounted and I thought it should have been caught the first time. It wasn't and it cost me an additional $400. And to make matters worse, I bought into the service agreement for $400 after the first repair. So no, I don't recommend them.

Very happy with prompt service. I called on a Sunday and they answered promptly…read more The techs can out the next morning and got my a/c working again. I have a unit at the end of its life cycle and plan to have them replace it next time I have another problem.

Quickly answered my call and sent a technician who fixed my ac. Happy to recommend them.read more

Anthony came out and put in a Goodman AC and Heating unit at an affordable price within 1 day. They…read moregave me a 5 year warranty and I'm very happy with the service. His Son Marquel came and installed a nice new wifi thermostat, and followed up and made sure everything was working good. They are honest and good people and family oriented which is hard to find these days. I recommend them, Thank you

From the owner: At Smith & Sons we specialize in heating and air conditioning. We have 20 years of experience in…read morethe business. We offer maintain and service and replacement of systems. Call us for more details. 803-754-3366.

Scott fully repaired and explained the full repair process and was very fair in his pricing for the…read morerepair. I called him and he arrived the next day as discussed when I placed the call. I cannot ask for better more reliable service.

Prompt, efficient, honest. We absolutely will call Wrenn again when we need HVAC work.read more