I just started here with 2 little kitten-babies. The facility is very clean & calm, the staff is…read morecaring and knowledgable, and the vets are just great!! They don't try to sell you stuff you don't need, excellent follow-up post-spay & neutering surgeries. I found them through reviews, and now here is mine!! So happy I found them :)

I've been bringing my cats to this location for years. Always a pleasant experience. Genuine staff…read moreand the best care for my little guys. Super clean and calm environment. Prince Philip approves!

My dog Murphee became a new patient of Dr. Churchill and at his first visit she gave him a thorough…read moresenior exam. The weekend of 12/7/2024, Murphee was unable to stand and walk again but this time he was worse. He had health problems, Cushing's and problems with his lower back and back legs. Monday afternoon 12/9/2024 Murphee legs were very weak and he could barely stand. I called the hospital and explained the problem. Dr. Churchill came to the phone and told me to bring him in immediately (this was late in the afternoon). Dr. Churchill examined Murphee and we saw how weak he was and could not stand. My heart was breaking but I had to make the decision that not of us want to do. I had to put Murphee to sleep. I want to thank the great the Techs, Kaylee, Heidi, and Debbie as they were so wonderful to me and Murphee. I watched as Dr. Churchill administered the injections and watched my baby take his least breathe. I want to thank Dr. Churchill for her compassion, her kindness and the love she has for her patients. I received a condolence card from Dr. Churchill and the personal note that she and Heidi wrote that touched our hearts. Thank you, Dr. Churchill and Heidi, for the card and Murphee's paw prints that mean so much to us. I would highly recommend Dr. Churchill at Brookline Animal Hospital to everyone.

I take my dogs here. I have had good experiences. They…read moretreated and removes my dog's cell growth , performed dental cleanings, and have done annual check ups. I have seen several vets and I have been happy with all of them. They also do complimentary nail trimming by appointment, which is a really nice perk.

Dr. Stebbins has a great bed side manner. Great with the animals and the owners both. Excellent…read morecommunicator, and easy to talk to. She makes herself available for questions, and always follows up. Vet techs are very friendly and competent. Would highly recommend her practice.

I had an emergency and they took us right away I will not take my animals anywhere else.read more

Gretchen (she says it's easier to go by first name instead of Dr. Ham) was recommended to me by a…read morefriend. Her practice is primarily equine oriented, so she's regularly on the road going to farms and stables. But for dogs, treatments are done in her office. It is not a full service vet clinic. She doesn't have a website, so you have to reach her by phone and usually just leave a message. She's pretty quick to respond. Word of mouth brings in all the business she needs. Gretchen is very laid back, easy to talk with, and have a laugh. Our cancer dog, Argo, adores her. She has a very calming presence, so even this human relaxes. ;) I've been taking Argo monthly for acupuncture and chiropractic therapy as an adjunct to the oncology treatments. He already had pre-existing spinal problems (vertebral bridging) and other anatomical structural quirks from what looks like bad breeding. He is a rescue, so everything is a guess. I was always wary of chiropractic, but kept an open mind. Glad I did because it has really helped Argo; he feels and moves better immediately after little adjustments to his neck and lumbar spine. Eventually the acupuncture benefit was almost zero, not helping with the pain anymore, so we stopped that modality. We may go back to it for healing, now that the leg was amputated this week after it broke and will be doing chemo instead of radiation/pamidronate infusions. Those treatments did wonders for the bone pain. Definitely will be continuing with the chiro. He's going to need his spine kept in good shape as he adapts to being a "tripawd".

We just switched vets. The practice manage Alyssa Whitebone made the process simple and we were…read moreable to get on the schedule right away. The front desk staff, Jess and Crystal, were very kind and welcoming. Our Vet Tech, Erica, was super sweet. Dr. Waples, was fantastic. She was thorough, understanding, honest, and listened with care. So happy we made the switch. Feels like coming home!

Today Becka called with more bad news on my dog's labs showing no improvement. Mind you I paid out…read more$355 for two blood panels and meds I also was required to pay half of surgery in September $850 to book appointment for teeth cleaning, extraction, and remove a tumor. They cancelled surgery due to labs and said not to worry we will hold your deposit. I followed through with meds and more blood work to learn no improvement, high liver enzymes. Now they want to do an Ultra Sound $165 and possible a biopsy next. I expressed to Becka I cannot afford all this right now and would like to get a second opinion. Less than an hour and a half I receive a text stating my dog's records are ready, refund of deposit takes 7-10 business days (holding money since September) and asking whether my dog will return after second opinion? Seriously.... I am trying to digest the news, have not attempted to get a second opinion within 1 1/2 hours of getting results on the day after Thanksgiving! Is this now about money and not the wellbeing of my dog? Pretty disappointed in the lack of empathy from Becka. Received email from practice manager stating she no longer can offer care to my dog or any future dogs. First of all, I currently have two dogs that always come together showing she is not up to date with my file. So be warned if you voice a second opinion they dismiss you! And my refund for surgery they cancelled cannot be given to me in a check. They will credit my credit card that has zero balance! Thank you for further inconveniencing me in trusting in a veterinary that clearly made judgement verses empathy on the bad news of my dog.

We bring two Labradors to this location. The staff and doctors are really good. We feel well cared…read morefor and would certainly recommend AMC. They are not inexpensive, however, price is what you pay, value is what you get. Regarding the facility, I realize they are renovating and potentially improving the place, the current facility needs a good cleaning.

They did successfully fix up our cat in an emergency surgery situation when he was clogged up with…read moreurinary crystals and near death, but read on for the full story. After overnight stays and several thousand dollars later he was in survivable shape and emerged with a lifetime prescription for veterinary formula food (both wet and dry). The prescription for this food was explicitly written to indicate that he would need this prescription food for the rest of his life and it was written to cover 50+ refills of any size wet or dry. The script did not include any expiration date. This would likely be enough food to last the entire balance of his life. After a few years, though, this facility decided that they would no longer authorize prescription refills of the food when contacted by food retailers (Petsmart, Chewy, etc.). Even though the prescription explicitly said he would need to receive ONLY this food for the rest of his life, and even though we were nowhere near the number of refills provided for in the script provided to us post-surgery, this facility decided that we could no longer purchase the prescription food (by denying script refill authorization). Several conversations ensued after retailers notified us that this place was refusing to authorize refills. The bottom line is that this facility decided to hold the prescription food hostage until and unless we brought our cat, who was/is perfectly healthy otherwise since the blockage surgery, in for a checkup appointment. This cat either throws up, poops himself, or both virtually every time he is transported anywhere by car and gets stressed to the hilt when he is forced into a carrier and then taken somewhere in a car. As his owners and family it is our belief that the stress it would cause him to be taken in for an appointment, in light of his clearly good current health, would outweigh the benefits of scheduling a vet visit at present. This facility does not respect that decision, though, and despite originally providing a script that explicitly said he would need to be fed this food for the rest of his life and which prescription had no expiration date and which has not even been refilled 1/3 the number of times it was written to provide for refills, and which prescription food he has now been fed successfully for several years post-surgery, has determined that they will now hold the prescription hostage until he is brought in for a visit. We are currently working to gradually transition him off of the prescription food (albeit certainly a bit nervous) due to this unprincipled action, and if he indeed needs a trip back to the vet at some point you can bet your bottom dollar that it will not scheduled at this place. Be careful, as even if they may fix up your loved pet in an emergency situation, you may yet in the future find your prescription(s) being held hostage to future appointments. ------------------ Edit 8/4/2025 in response to Animal Medical Center of New England's 8/4/2025 reply to the above review: Response to my review "This should never be the impression we leave..." inaccurately implies there was some ambiguity in terms of the multiple conversations that ensued between myself and the facility. However in reality there was/is no ambiguity as to the circumstances involved. On multiple occasions the staff there have left no doubt about what transpired. Despite vet diet food script being written, post-surgery, with no expiration date and providing for enough refills to last for a decade plus, and despite writing on same prescription that our cat should receive *only* this food for the rest of his life and also reiterating the same verbally (that he should be fed *only* this food for life), you refuse(d) to authorize continued refills in accordance with the written script. The impression left is wholly consistent with both the reality and with the office ultimatum given; bring him back in or we will not authorize further food refills. "it's important to us that your cat remains healthy and comfortable..." rings darn hollow.

Disappointing. You never see the doctor you just see the vet tech. Who unfortunately actually knows…read morenothing when you ask important questions. If you do ask to talk to the doctor that you just paid hundreds of dollars to to see (ha!), they look at you like you're crazy and that you've asked for the impossible! Sorry she's busy.... All about the $$$$

I have had 3 dogs cared for by Amherst Animal Hospital. I would highly recommend them. I found…read morethe vets to be caring, compassionate and very knowledgeable.

Had a great experience coming here for my outdoor cat who had a lump on his lower face that swelled…read moreup over the span of 4 days and a little blood coming out of it. On the fourth day I took him here, the staff were very friendly, offered fast service, and the business was very clean. They examined him thoroughly and then Olly was sedated and his abcess/wound was cleaned, they injected antibiotics and gave me pain medicine for him. They sent a full report to my primary veterinarian and the cost was $660 for me I think that is a great price. The whole visit only took 2hrs at most. Thank you all for your help.

Hardy loved all the vets and staff! They were very welcoming and helped with what was going on with…read morethis boy! On the road to feeling better and this was the cheapest vet bill he's ever had! Very reasonable pricing all around!! We will always come back here for urgent care!

We can't say enough about boarding our collie, Rumi, with Village Sentry Pet Care. Everyone we…read moreinteracted with were very caring and knowledgeable. They kept us updated with happenings and there were many photos uploaded to Facebook. Rumi was on some meds and they were extremely organized. The manager, Corrine, was so nice and definitely went out of her way to make us feel comfortable leaving him for the first time. They definitely keep the safety and welfare of all the dogs a top priority. We will be bringing Rumi again!

We love Village Sentry ! Kind ,caring staff and beautiful facilities for our dogs !!! They get…read moreexcited when we pull in !!!!!