Not enough caregivers or QMAPs. Food is not always that good. Maintenance is slow, corporate…read moreprioritizes profits over people.

Like other reviews mention - HighPointe is a beautiful community. We toured over twenty memory care…read morecommunities for our loved one. This review is based off of the tour of memory care and not assisted living. The sales lady was fairly new to HighPointe. We had a pretty good meeting in a common area by the main entry. I explained my relative was diagnosed in 2011 with Alzheimer's related dementia but was (and still is) in great health otherwise. She explained they have 5 levels of care (the most number of care levels out of any place we toured). The top level being $2500.00 a month in addition to the monthly room/board rate. She said based off of what I told her - my relative would probably need HighPointe's top care level at $2500.00 a month? I thought - what? Number one - you're not a nurse and number two - you haven't even done an assessment?? Finally got to tour memory care. So you have to have someone access the 3rd floor via the elevators both going to and leaving memory care - they will not give family members the code (another story related to that later). Memory care is very nice - entire floor U shaped with central dining and activity areas and a nice outdoor patio. The sales lady did not acknowledge any care givers or residents by name. There are only 4 care givers for 30 residents (a low ratio of care givers). The smallest studios are TINY - maybe 180 sq feet. It was depressing to look at. Yes they have larger studios/rooms but the $ amount per month goes up per square footage. Note to HighPointe family - when building additional new communities - design all memory care suites the same size . Your five room choice pricing with additional five care level of pricing is ridiculous. Have your architect spend a week in a memory care community. I inquired with sales lady L - so how do four care givers know what level of care all 30 residents are needing and paying for? Her reply was "they just do". Really? Care givers don't get paid much no matter where they work - so do they honestly know that Bob is a 3, Pat is a 5, Larry is a 1, etc etc? Ok so doing the math - a mid size studio along with level 5 care (which sales person said my relative would need) would put us at over $7000 a month? So we found a community within a mile of HighPointe; -has all inclusive pricing - no care levels and under $6k a month. -all rooms are exact same size in memory care -there are 4 care givers for twenty residents (much better ratio) Recently met the daughter of a resident who said she did her "due diligence " and had selected HighPointe for her mom who probably is at stage 6 with Alzheimer's. She said her mom became so severely dehydrated due to lack of care at HighPointe that she ended up in the hospital for over a week. She moved her to where we are and is so much happier with the care. Met a Director of Nursing for another community who said he had to do an assessment of a HighPointe resident for his community and he had to wait 15 minutes for elevator access to leave the memory care secured area. HighPointe you are a beautiful community but as previous reviews on Yelp and other websites point out - your memory care structure and set up needs some help. When I visited - three of your four care givers were just standing (one was seated) around. I thought to myself "where are the 25 residents and what are they doing".

Hired by the families to give support to their seniors, I have gotten to know not just the…read moreresidence of Lincoln Meadows but also the staff . Having both my parents in assistant living in AZ and now working with other families I have seen many . But I wanted to take the time to write a quick review about Lincoln meadows as I honestly can say they are up there on the scale of my favorite places to work and had I known this years ago would of moved my folks there. Staff is amazing and love their compassion for their residence, very clean, price I hear is comparable ,food is better than most and location is even better. Keep up the great work guys hope to see you soon!

This is by far, the best community in the area. The staff here are so caring and they smile and…read moregreet you as you pass them in the hallways. Somebody from management is always available to address any concerns that I might have about my parents. I believe my parents are receiving the best care available. My dad requires a lot more care than my mother does and moving them. Here took a lot of stress and pressure off of my mother, and she is thriving as she no longer has to worry about caring for my father as much. My dad is thriving too, and has been working with the therapy people that are in this place. The food is wonderful and I try to eat here every weekend with my folks.

We could not have asked for a better experience as my mom moved into Clermont Park. From the first…read morevisit of the facility, to my mom's move in to the facility is has been nothing be excellent communication and customer service. From Ian who works at the front desk, to Heather who showed us around the facility and was very accommodating, to Susan who assisted my mom in moving in and answered all the questions we had. My mom said to me the other day, "why didn't I move in 2 years ago" They are all so kind to the residents, and unsolicited the residents have come up and told us what a great facility it is and how they feel that my mom will love living there. Thank you Clermont Park for easing our mind in the safety of my mom.

The facility itself is beautiful and nice. Very nice grounds, interior spaces, very homey and…read morecomfortable. Location is nice - close to bus lines, grocery stores, a strip mall and some restaurants. Clermont is part of the Christian Living Communities. It's a fairly large campus but caters to all care levels from retirement living to skilled nursing care. Seems to be quite a few activities offered on a daily basis. Residents appear to be happy and engaging with each other. Updated Jan 2018 After touring an available room for a relative - the room itself was quite small (200 sq feet). The original building for Clermont must have been designed in the late 70s or early 80s? Either way the architect did not take window size into consideration. The studio I viewed had an approx 2'6" wide x 3'6" tall window. Newer facilities have much more ample window space as designers/architects slowly have learned that natural sunlight is important to the aging population. If you're hoping for a nice, bright and cheery room for your loved one - the rooms at this facility do not compare to other, newer, more updated facilities.

I would caution anyone considering this establishment for their loved one. It is smoke and mirrors…read more It's a beautiful comfortable place on the outside, but the operations of the infrastructure are not . sunrise is continually understaffed. The employees are overworked and underappreciated.The weekend it is even worse when the Management is not around.Several times on a Sunday morning you would go in and my loved one would not have been fed breakfast at 11 a.m. Please use caution and do your homework..

My mother moved into the reminiscence care neighborhood two years ago, and our experience there has…read morebeen wonderful. Obviously these decisions were hard, but the staff was so accommodating and supportive. They helped with every aspect: moving in, special diet, education abut memory loss, support groups, and referred us to hospice care when that became a necessity. I can't say enough kind words about the care-givers who were with her over the last two years. I felt like they truly loved her as one of their own family. Numerous times I witnessed them laughing and crying with my mom. It was the best place for her.

Where else could you have dinner with an olympic skater, a college professor and someone who worked…read morefor Tesla before it was Tesla? Where els will they have filet on the menu every night? And where else is there someone to help you 24 hours a day? Vi Highlands ranch has been my home for eleven years and I cannot imagine living anywhere else. Virginia K.

I moved into the Vi five years ago and have not had any regrets. The employees are friendly and…read morealways try to do their best. The consierge and the valet staff are outstanding. The food is very good and the servers are really good. If I need maintenance, they respond quickly and efficiently. All the office workers are smart and efficient...especially Sara. The housekeeping group is also very efficient and friendly. I have not criticism of the Vi. It is a great place to live. June 13, 2026. Jeannie T

My grandfather has been a Garden Terrace for about two weeks now. I am impressed with the positive…read moreenergy and attentiveness of their staff. I observe how he and their other residents are treated. I find the atmosphere to be kind, caring, and upbeat. They plan fun activities for their residents to bring joy to their days. I included a photo of my grandfather with a band that Garden Terraced hired to perform for residents for Cinco de Mayo. It was a joyful event.

I appreciate the staff of Garden Terrace so much from the receptionist to the custodial staff I…read morefeel welcome. My sister has been there for 9 months. The nurses and other caregivers that I see are consistently caring and professional. I especially appreciate that any time I have a concern it is handled in a professional manner. Thank you to all the people who make this a place where I feel my sister is safe and cared for.

Morningstar at Jordan is a beautiful facility. It is clean and well taken care of. The staff is…read morewarm, kind, and very caring. My father has had wonderful nurses and caregivers. He really enjoys the staff. As his daughter I can also say, the staff is what makes this facility rise above the rest!! This staff bends over backwards to help our father as well as our family!! Thank you so much!!

You always worry about giving up the care of your family to strangers. It cannot he helped. Their…read morehealth, wellness, and daily activities are forever changed, and you have to hope that you haven't chosen a terrible place for their final years. After having experienced two grandparents in the general retirement area, and one of those grandparents later in memory care, I can say with confidence that the family chose well with Morning Star. Yes. There are always difficulties in communication, insurance, billing, and everything else that you might expect from dealing with any sort of business entity at all. This simply comes with the territory. But what makes me happy with how my grandparents lived out their time at Morning Star is the respect, dignity, and help that they got from a great staff. If my grandfather was feeling ill, the staff would bring soup to his room. If he needed help with medicine, there were services to assist in managing his pills. Finally when he died, the staff was helpful to the family in planning for my grandmother. In memory care, my grandmother was taken to every meal, she was brought to the daily activity session, and was never just left in her room to fade away. Her defiance was met with patience, and the staff always let us know about anything she might need (socks, pants, etc.) The last few years of someone's life is an uncomfortable topic. Death is an uncomfortable topic. But I'm so happy that Morning Star made my grandparents last days more bearable. If you have any questions about Morning Star from a family perspective please let me know!

I wanted to add another plus to The Inn @ Greenwood Village. The staff is very nice and helpful,…read moreand especially working with LISA. Thank you, LISA, for always checking in on me and for the nice conversations. You made my stay very pleasant.

The administration of this facility is horrible. It is my opinion, formed by direct experience,…read morethat the people who run the Inn at Greenwood Village are operating a racket with the sole intention of extracting as much money as possible from the residents and their families. When a resident requires a little extra care, management either kicks them out of the place or starts jacking up the monthly charges. I wish it were possible to give negative stars as a rating; this horrible place would get a minus 20 from me.