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    16 years ago

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    Arbor Creek Family Care

    Arbor Creek Family Care

    2.8(27 reviews)
    6.7 mi

    Be careful, this clinic will CHEAT you on you billing! second time they coded wrong. First time it…read moretook 6 months for them to realize my daughter did not see a specialist, just a nurse practitioner who tried to charge her for a specialist fee. finally got that resolved. Now she went in and asked for a physical, which my insurance pays for 100% no co pay, they charged her 40.00 copay at time of visit. my daughter not knowing this paid. I called the clinic and spoke to the receptionist, who verified that she scheduled a physical, then I spoke to the office manager Misty, who stated it was a work physical, and they consider each physical a different type, such as work/school/personal. I verified with insurance there was no such thing as different physicals. Then I tried to call the billing office for 2 weeks, multiple times a day, and Brittany never answers or returns calls, I then called main hospital who sent me to the billing supervisor, who was extremely rude, she said they sent it as a regular office appt not a physical. and she had no intentions on changing it. therefore my daughter should get a refund for incorrect coding, because they decided she came in form something other then what she stated. This is now being disputed. WATCH YOUR BILL IF YOU GO HERE, THEY ARE KNOWN FOR LYING AND CHEATING.

    I have been going to Dr. Christiansen for several years and he is the best health professional that…read moreI have ever used. His nurse, Jamie, is great as well and returns phone calls quickly. I recently moved and now it takes me around 45 minutes to get to this office and I consider it more than worth the drive.

    College Park Family Care Center - Olathe Northwest - Dr Fred Church

    College Park Family Care Center - Olathe Northwest

    4.0(11 reviews)
    0.0 mi

    This place rocks my socks. Yes, I said rocks my socks…read more Since I was really young, I've always gone to College Park Family Care Centers for medical needs. I was introduced to this specific one in high school when it newly opened. I met my new Primary Caregiver - Dr. Holly Kaufman - and fell in love...as is she's awesome! :P The whole place has a great atmosphere. There's always music playing - Christian music too because I believe they are a Christian organization. The office people are very kind and helpful, the nurses are kind and considerate, and Dr. Holly always makes me feel at ease. It's like having a family friend for your doctor's office. I've been to many other doctor's offices where they have glass windows on the front desk and locked doors to enter and leave the doctor's area...but here it's all open and easy flowing. I love that feel. It makes me feel more important and relaxed and less stressed and imprisoned.

    One bad experience ... well! Multiple poor experiences and you realize there's a pattern. Not good…read morewhen your doctor (Kaufman) gives you the clear impression that he's not interested. Not good to get an additional 'charge' for bring up a matter during your annual physical! Then I nsisting that you come in, just to get refills, and you begin to realize you have the wrong doctor. WORST OF ALL - I called with chest pains (thinking I had Covid issues I was obeying CDC instructions to call my GP first) only to find they were ALL on Spring Break...! I couldn't get access to any clinician (couldn't get past the officious receptionist). So I hung up & called a NP in the family, and was advised to get into the ER immediately. Bottom line - 3 weeks now since my heart attack and still NOTHING from my doctor or anyone in the practice. Pretty appalling. I am done with trusting my health to this place and I would never recommend anyone go there. But hey - maybe they just hated me...?

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    College Park Family Care Center - Olathe Northwest - Dr. Kenton Kaufman

    Dr. Kenton Kaufman

    College Park Family Care Center - Olathe Northwest - Dr. Mark Gillett

    Dr. Mark Gillett

    College Park Family Care Center - Olathe Northwest

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    Holly Kaufman, MD - familydr - Updated May 2026

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