Throughout our time as renters, they were incredibly attentive and responsive to any questions or…read moreconcerns we had. But what really sets them apart is how they went the extra mile for us. When we fell in love with the home we were renting and wondered if it might be for sale, Harbor Property Management helped facilitate communication with the owners. Thanks to their assistance and willingness to help, we were able to purchase the home we'd been renting and it's truly our dream home!

They had my review removed so I'm posting it again…read more Good luck getting somebody on the phone! the women who finally answered had an attitude,for what I'm not sure, basically said they only had 2 days for showing....i have a job so idk who she expects to just be available on Monday in the middle of the day, called back immediately after and someone said they were available on Tuesday( after I was just told they only have 2 viewing days...) schedule for the Tuesday NEVER received a call to confirm I call today tryna figure out what's going on, the rude person who answered the phone told me they don't give phone calls to confirm appointments and that it's an open house....long story short AVOID THIS COMPANY AT ALL COST! Waste of time completely rude and constantly unprofessional I wish I could give Negative starts HORRIBLE!

Long Beach Property Management is an amazing company. The property manager, Brian, is incredibly…read moreeasy to work with and very attentive to the tenant's and property's needs. They are very quick to respond to any questions or concerns you may have. Would definitely recommend renting with LBPM!

I was at the 1162 E 3Rd St Apartments in Long Beach for a year. Before I moved my stuff in I saw…read moreroaches. They only had there maintenance guy seal breaches. Anna said they would bring in exterminator, they never did. The shower is way too low. If you are taller than 5'6 could be an issue. The toilet is really low. People steal each others packages. I never unpacked and didn't even cook there. I left the apartment 100% clean and perfect. They charged me $125 to repaint the apartment. I did a walk thru with Francisco and he said it was perfect. Never said anything about the paint. The guy who runs it was mad when I put my notice in. I think he just charged me to retaliate against me. Renter be aware. The roach issue is the worst part.

We have been tenants for a couple of years now and so far havent have any issues. We're so lucky…read morewith the owners of our rental as they have been extremely generous to us. We feel the same towards this property management company in general. Rogelynn most especially is very responsive and considerate. She communicates effectively to everyone involved. I dont think there has been any instance wherein I had to wait for a long time before getting a response. She is prompt and good at what she does. She is friendly and an absolute asset to Beach Cities. :)

Unable to give zero stars--one of the worst property management experiences we've had…read more We used their services to rent out our property for a few months, but ultimately had to pull the property because of our experience with their management. We found their communication with the owners to be rude and unprofessional, and they authorized repairs and charges (under $400) without obtaining our approval. What was especially concerning was that important details regarding prospective renters were not fully communicated to us, which made it difficult for us to make informed decisions and provide the necessary approvals. As property owners, we expected transparency, communication, and respect when entrusting someone with our property. Unfortunately, that was not our experience. Based on our experience, we would strongly recommend that property owners carefully consider their options before using this company.

Since I needed a new wall heater Borba Property Group recently sent a professional heater installer…read morename Robert to install a brand new high quality wall heater in my apartment unit. Robert was cordial and very friendly. He took his time to make sure the heater was installed properly to ensure I would have a reliable source of heat during the upcoming winter. Robert even shut the piolit light off for the summer to help save on my gas bill and keep my unit cooler. He told me to simply call the gas company to turn on the piolit light when the weather starts getting colder. I love the professionalism of Borba's maintenance staff and the high quality of their replacement items.

How many tenant in their building for 17 years now in the beginning, they did not home the…read moreapartment building. It was another company when our first one moved in and the company was just as worse, but Borba. Property group took over the building and they were just as worse. They're a bunch of slumlords and scumbag that like taking your rent and does not like to fix anything and when they do, they charge it to your rent even though you be low income, they still charge it to your rent. They don't care and when you move in, you supposed to have your own parking spot and when you don't have a car, they steal your parking spot and sell it to the other tenant in the building for the other tenants can have two parking spaces, which is ridiculous and this place is not even worth the rent money to tell you the truth they are a bunch of leeches who likes to sell your parking space and they don't keep up with their property at all

If I could give 0 starts, I would. PMC aka Beach Cities Investments has to be one of the worst…read moreproperty management groups out there. I don't usually leave reviews, but I genuinely wish someone had warned me before I rented from this company. I lived there for over 6 years, and almost every interaction was frustrating. Getting anything fixed was a process, you'd have to follow up multiple times, and even when repairs were done, they were often done poorly and needed to be redone. Communication was honestly one of the biggest issues. Emails would go unanswered unless I kept following up over and over again. It felt like you had to chase them just to get basic responses. I reported mold in my bathroom August of 2025 and they didnt actually start PROPER renovations/cleanings/sterilization until November (4th) 2025. They came, demolished the bathroom and left my bathroom BARE until they could find someone cheap enough to fix the restroom, to which they FINALLY started working on it until AFTER Thanksgiving. Construction was finally "done" December 16th. To which I might add that the company damaged much of their new furnitures and they laid about 3-4 different colors and variations of tile down, one can only assume it was to save money and not have to buy any more new material. There were also moments that felt really unprofessional. For example, I once brought up a concern about the bathroom window being too low and feeling uncomfortable about privacy while showering, and the response I got was, "well hopefully you at least have a cute neighbor." That kind of comment just didn't sit right with me. During construction in the unit, their workers used utilities (water/electricity), and even after bringing it up multiple times, I was never reimbursed for those charges. The biggest issue for me was how my security deposit was handled. The unit was already made ready for a new tenant and re-rented, yet it still took constant follow-ups (20+ emails) just to get any kind of response. Things that should have been straightforward dragged on way longer than they should have. On top of that, they did their "inspection" of the home and tried to charge me THOUSANDS for a home that was already in shambles as is. To be honest, though I didn't want to, I took the loss bc after 4+ months of trying to reason with them my mental health couldn't take the constant stress I got from them. They still charged me wrongfully, but my sanity was worth more than what they were trying to do. There were also privacy issues, at one point my address was included in letters sent to other tenants, which shouldn't happen. Overall, everything just felt harder than it needed to be. Every question, every request, every issue required SO MUCH extra effort on my end. I would personally not rent from them again nor would I recommend others really think it through before signing a lease here. There's actually so much more that I could say, but finally after 6+ years of dealing with this terrible company. I just wanted to write my experience for future tenants so they don't get caught up in the same things that I did. I'm so happy to be rid of them.

Excellent customer service and follow through. Couldn't be happier with service from them.read more

I would strongly caution anyone considering renting from this property and management company. My…read moreexperience with Real Property Management in Long Beach has been extremely frustrating and unprofessional. After moving out of the unit at 3951-3056 Howard Ave in Los Alamitos, I completed a walkthrough where I was told I would not be charged for cleaning. The apartment was completely emptied out -- it's a very small 2-bedroom, 1-bath unit with no garage after the property removed garages to build ADUs. Despite this, they are now attempting to withhold my security deposit with questionable charges such as "junk removal" and cleaning fees. It is now day 22, and I still have not received my deposit back or adequate communication. Multiple calls and emails have gone unanswered. On top of that, tenants had to deal with ongoing construction, parking issues, maintenance problems, and constant disruptions while living there. At this point, I am preparing to pursue the matter in small claims court due to what I believe is bad-faith withholding of my deposit. I recommend future renters document everything carefully and know their tenant rights before renting here.

Im sorry to say that this property management is taking advantage of anyone who rents in their…read moremanagement, portal use to make payment will charge you, even you have a rental insurance. Very slow when you complain or maintenance repair, vendors are not willing to cooperate with your time or convenience, i have to monitor every single request due to will noted completed, rent is too high for one bedroom, busy street N Lakewood Blvd. No issue before from previous property management, tenants are responsible to pay service for trash, check your utility bills..place is not well isolated. You could hear everything inside your unit, specially the speeding cars. Very HOT during summer time you need 2 AC to feel comfortable, one in the bedroom and one in living room, Not enough HOT water pressure at the laundry room, will ruined your clothes. Called SCE stated its pipe is pour, Been renting for a year and it's been a nightmare,. They will charge you arm and leg when you moved out, you will end up nothing to get to refund your deposit, they will charged you minor scratches on baseboard..discoloration of paint..Never late on rent. Awful!!!! Taking advantage of a good tenants.

They manage my mom's house. They're great to work with and are on top of everything. Highly…read morerecommended Property Management Company

After getting a notification our rent was going to increase by over 20% @ Avalon Cerritos, we began…read moreour house hunt. The team at Belmont Land were quick to respond, kind and extremely helpful. After learning that the house listed I first saw was taken, the rep offered to take my number to keep me updated with new properties that would be coming to market. Absolutely recommend Belmont Shore Land for your home hunting needs.

When you have go all the way to the top of the corporate chain and still absolutely no resolution a…read moreone star is the only option. I trusted the professional part of management and that was my error. The lack of guidance to educate board members is exhausting. Since PCM seems to not be able to facilitate a productive internal dispute resolution costs for legal counsel are now required. Getting minutes even draft minutes is impossible. Getting a microphone to hear zoom conversations of onsite members at meetings impossible. Getting transparent commutations impossible. Getting monthly financials impossible. Getting common area repairs done impossible. Getting user friendly changes to TownSq app impossible. Living in a hostile environment under dangerous health and safety conditions is possible with PCM.

****Update****! My review hasn't changed but the update is the light in the stairwell finally got…read morereplaced after reporting it since last year before the post in July and the dumped concrete is there there. I noticed that the PCM will reply to the reviews here to give the illusion of concern and want to help but it's a bait and switch. When I replied to their post it isn't public, it goes directly to them. I also emailed to same given email and guess what? No one bothered to call or reply so their replies mean nothing here. Taking months to replace light outages is a safety hazard and unacceptable for such a basic request. Currently this company has sent out a vendor to tear up the neighbor's port across the way and it's been unfinished with a board covering the opening since May and there's a child and an elderly person on each side that lives there! Now that's dangerous!!!!

I've rented from a lot of different property management companies over the years, and OTM is by far…read morethe best! They're incredibly responsive and friendly--every time I submit a maintenance request, they get back to me within 20 minutes or less. It's honestly amazing. Sandra Feliciano and the whole team is easy to communicate with and always so professional. They're great to rent from, and I can only imagine they're just as wonderful to work with as a property manager. Highly recommend!

I have been extremely appreciative of their prompt attention to my concerns and requests. More…read moreimportantly my requests and concerns are promptly addressed.

Black mold infested apartment made my child extremely sick!…read moreWhen I reported it, my claim was denied and I was told i could pay for a test out of pocket. I did and it came back postive for black mold and another type of mold. When they "repaired" it, they only tool half of the moldy dry wall out and left the hold exposed overnight which resulted in black mold spreading through the apartment. Eventually my child was so sick (fevers at 105) I struggled to work and pay rent so they tried to evict me. Do yourself a favor and avoid JMS and their 1151 daisy ave location. If you don't trust me, just look at the tenants windows when touring the place. Apt 2 has it very badly in their window and the older tenant there is sick. ​

DO NOT RENT FROM THESE SLUM LORDS. Would give them zero stars if possible. Very unprofessional and…read morepatronizing to all the tenants in our complex. Have been told countless times if we don't like it, we should move out. Put cayenne pepper all over the community area, my dog inhaled some of the powder and caused internal bleeding and had to take him to the vet to get checked out. The vet confirmed that it was caused from the pepper.