If I could give 0 starts, I would. PMC aka Beach Cities Investments has to be one of the worst property management groups out there. I don't usually leave reviews, but I genuinely wish someone had warned me before I rented from this company. I lived there for over 6 years, and almost every interaction was frustrating. Getting anything fixed was a process, you'd have to follow up multiple times, and even when repairs were done, they were often done poorly and needed to be redone. Communication was honestly one of the biggest issues. Emails would go unanswered unless I kept following up over and over again. It felt like you had to chase them just to get basic responses. I reported mold in my bathroom August of 2025 and they didnt actually start PROPER renovations/cleanings/sterilization until November (4th) 2025. They came, demolished the bathroom and left my bathroom BARE until they could find someone cheap enough to fix the restroom, to which they FINALLY started working on it until AFTER Thanksgiving. Construction was finally "done" December 16th. To which I might add that the company damaged much of their new furnitures and they laid about 3-4 different colors and variations of tile down, one can only assume it was to save money and not have to buy any more new material. There were also moments that felt really unprofessional. For example, I once brought up a concern about the bathroom window being too low and feeling uncomfortable about privacy while showering, and the response I got was, "well hopefully you at least have a cute neighbor." That kind of comment just didn't sit right with me. During construction in the unit, their workers used utilities (water/electricity), and even after bringing it up multiple times, I was never reimbursed for those charges. The biggest issue for me was how my security deposit was handled. The unit was already made ready for a new tenant and re-rented, yet it still took constant follow-ups (20+ emails) just to get any kind of response. Things that should have been straightforward dragged on way longer than they should have. On top of that, they did their "inspection" of the home and tried to charge me THOUSANDS for a home that was already in shambles as is. To be honest, though I didn't want to, I took the loss bc after 4+ months of trying to reason with them my mental health couldn't take the constant stress I got from them. They still charged me wrongfully, but my sanity was worth more than what they were trying to do. There were also privacy issues, at one point my address was included in letters sent to other tenants, which shouldn't happen. Overall, everything just felt harder than it needed to be. Every question, every request, every issue required SO MUCH extra effort on my end. I would personally not rent from them again nor would I recommend others really think it through before signing a lease here. There's actually so much more that I could say, but finally after 6+ years of dealing with this terrible company. I just wanted to write my experience for future tenants so they don't get caught up in the same things that I did. I'm so happy to be rid of them. read more

The Property Management Connection - They left my bathroom like this for a month and told us to shower here. - Property Management Near Me - Signal Hill, California

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Excellent customer service and follow through. Couldn't be happier with service from them.

As a property owner with multiple rentals managed by The Property Management Connection for the past three years, I'm extremely satisfied with their expertise. Their team handles tenant screening flawlessly, collects rents on time every month, and resolves maintenance requests swiftly--usually within 24 hours--keeping my properties in top shape. They provide detailed monthly reports, offer flexible owner portals for easy oversight, and even stepped up during last winter's flooding to minimize damage without any extra stress on me. Professional, efficient, and owner-oriented--highly recommend! 5 stars! read more

After having the worst time trying to see a property I came to check the reviews. And unsurprisingly I see that this is common practice. I even have the direct number to the president of the company, Justin. His number comes up on the property that I was interested in. We had an appt last Wednesday, with his partner. Before that time came I get a message from Justin that his partners car battery died. OK. I tried to reschedule for that Friday. A time given to me by Justin. He provided me with a time. I stated I had an appt at that time but I would move it back if someone would for sure be there. Crickets. I called the office and spoke to a lady who stated she had pending applications so I moved on. Then over the weekend I see the property still being advertised. I text Justin to confirm. He states that the property is still available with a simple "yes" to my question. This was Sunday. I respond with my continued interest and availability. I give options. I hear nothing. Zero. Again! I wonder if the owner of this property knows how it is being handled by the Property Management Connection. Property ownership is a matter of public record so it is very easy to find the owner and reach out to let them know that this company seemingly has zero interest in moving this property. Since Justin is also a realtor/broker his motive could be to get the owner to sell by making it seem that it is not moving on the rental market when in reality they are ignoring potential tenants. UPDATE!!! To his response: * I pulled my application Last Week. PRIOR to me texting you THIS Sunday October 5th asking if it was still available and your response was YES!!! Then you went silent when I requested a viewing. Until YELP, the great equalizer stepped in. Thank you YELP! October 12th 2025* For a unit that's "been rented" it is still listed on Hotpads, Zillow, Trulia, Apartments.com. Many of these sites have the "verified" stamp on the unit .... read more

They are the absolute greatest. I depend on them completely for their expertise and knowledge in the field of property management. I have not been disappointed read more

As a perspective renter, I'm having a terrible experience so far and to be honest that has turned me off on a property that I was very much interested in. I was a property manager for years and the fact that after multiple attempts through email and phone to try to schedule a viewing for 5 days now and still have yet to hear an actual response is completely unacceptable. I've only received the same consistent auto generated message that I'm sure their client management system sent out as mass emails. 5 days and still no viewing appointment or returned call. Property owners beware, this is why you're not getting tenants/ applicants in a timely manner. Good tenants with good incomes don't waste their time with companies like this, because it's a foreshadowing of what their rental experience will be like. read more

Oh boy, buckle up because I have been holding this in for 2 years as I lived in a condo managed by this joke of a company. First off, it took us several days to even get someone to answer about the unit they ended up renting us. They gave my wife and I one set of keys all marked with "do not duplicate". When we asked about a second set of the keys since we couldn't get them copied, they flat out told us to figure it out ourselves (which is illegal). Nobody ever did a walk through of the unit with us which is understandable because it was at the height of covid - we'll circle back to this below. Next, our microwave went out and it took them 3 months to get around to replacing it. When we'd call about it, they generally don't answer the phone, they'd tell us "oh it's on back order" when very clearly the lady handling it for us had just forgotten to order the microwave. At one point a toilet broke and after not hearing from anyone for a month I just fixed it myself. The best part of my dealings with this business is that we caught them straight up lying to us. When it came time to renew our lease after a year, my wife and I wanted a specific clause put into our new lease before we'd sign it. They tried telling us that the condo owner specifically would not allow that clause in the lease. Well unbeknownst to the property management connection, we had direct communication with the condo owner who told us that the property management connection never even spoke with her. We ended up getting the clause written into our lease. I have zero tolerance for lazy liars. Our oven broke in January. When we moved out in July, it had still not been fixed. 6 months with no oven. We just received our security deposit back (which they charged us $15 to ship it to us). And of course they're charging us for things that were broken or missing before we even moved in but because nobody did a walkthrough with us when we moved in or out, I can't really do anything about it. It is literally a Christmas miracle if you can get someone from this company to answer the phone on your first attempt. read more

Joanne was super helpful and even after our move she was very helpful in returning items we left behind!!! Thanks so much

Justin has been great to work with. He is responsive and has always helped me fix issues as they arise. He has a personal touch with his clients and is easy to talk to and work with. I highly recommend him and his company! read more

Justin was very professional answered all my questions and concerns. Completed all tasks.

If I could give them zero stars I would! They are terrible and very rude. They lack customer service. Stay away from here!

The Property Management Connection managed my California rental property for nine years, and they took a lot of pressure off me as a homeowner living out of state. Not every facet was smooth, but for the most part they were on point. If I had to do it all over again, I would've chosen them again a big shout out to Justin and Joanne. read more

I cannot get them to respond to my inquiries. Multiple emails and calls and they dont follow through. Terrible service read more

I don't normally like to leave negative reviews, but this company was just so bad. I was dealing with Justin, the owner, and he was unable to get my property rented after 3 months! I finally had to fire him. I take responsibility for initially starting at a high rent, and in the first month, Justin called a couple of times and let me know that he recommended dropping the rent $50-$100, and I did so. But after that I no longer heard from him with any market rent updates, advice on rent-drop, feedback from the over 30 parties they showed my property to. He seemed to drop the ball, and let my property sit on Zillow and other sites accumulating days-listed, which I subsequently found out is something you never want to do. I eventually met up with Linda, who was the one actually showing my property to get feedback myself as to why it wasn't getting rented after so many showings. I had found out that there were a couple of issues, including giving incorrect information regarding parking (which I had clearly previously explained to Justin). None of them seemed to communicate with one another. When I sent an email to Justin, Linda, and the other ladies in the office about this, no one responded. Another thing that happened at the outset was that we had initially agreed that he would advertise my property on a particular date, only to find out days later he hadn't. After we agreed on another date, it didn't happen for a week after that. He didn't seem to understand that for a landlord time is money; he was just so nonchalant. There were other little things, like asking me to run around and get an extra copy of a key that I had already given him, only to find out he never even used the new key. Bottom line is that Justin just wasn't on top of things. I think he may have viewed his role as more of a marketing company than an actual property management company. I subsequently found out that when you hire a property management company to do a lease-up, it comes with other services such as market rent updates, feedback, communication, and CARING about your client! It took me three months to realize he wasn't doing much of anything and would've just let my property sit there forever. I cannot recommend him and his company at all. read more

Rented from this group for 2 years, never had any issues and only had positive interactions and experiences.

There are not enough words in the human language that would allow me to accurately express how absolutely horrible and neglectful this company is. My roommate and I rented with this company for about a year and a half, and we always paid rent on time/early, and were very respectful of the shit hole we lived in. From the jump the apartment was not cleaned for us before moving in and we spent 3 days on our hands and knees cleaning up what can only be described as toxic waste. They responded saying "it was cleaned 4 months ago we can't do anything about it." It took them SIX MONTHS to fix our broken oven, meaning for SIX MONTHS we could not cook in our own home. And the oven didn't just break, the wires were chewed through by rats. Oh yes, the rat problem was just great. We were trapping rats at least 7 inches long on a weekly basis, and all they did was send out an exterminator to set traps, TWICE. The rats ate our food, pooped in our beds, and chewed through the wires of our appliances, including the oven and dishwasher. The dishwasher was never repaired, and is probably still sitting there broken collecting dust. The leaky roof was a nice touch, and the repair man who came out just said "yeah, I can't fix that but I can make it look better." The front door was jammed, the back staircase was under construction for at least 7 months, and the hot water just decided when it was/wasn't going to work. Over the course of living in this hell hole we sent about 30 maintenance request that were simply ignored or said they'd be looked at but never followed up. About 2 months before we moved out they finally started responding to us, saying they had "no idea" these requests had been submitted. This company is neglectful to it's tenants and have no concept of customer service. Just today when I called about my security deposit the old bag on the phone hung up on me mid sentence. Absolutely ludicrous experience. read more

Very professional, making you feel important and heard as a tenant. Maintenance is very speedy and everyone I have met who works for this company has been extremely kind and sociable. Shoutout to Joanne for being amazing at what she does and always making me feel welcome to ask any questions as a first time renter read more

My boyfriend and I lived at a property ran primarily through Justin S. He was reliable, accommodating and kind. He is easy to relate to and very enjoyable to talk to. We would highly recommend his services to anyone and everyone in need of a property management. read more

I rented a property through The Property Management Company in Jan 2019; I renewed the lease a year later. When I moved in I noted damages and sent them pics (via the apartment app & emailed their rental agent Gil). Additionally, after moving in I used the apartment app to make several maintenance requests associated with the damages. No one ever responded. However, when I moved out, they deducted the costs of repairing the damages from my security deposit. I occupied the apartment 1 week per month (I offered them proof of my travel). This was an apartment used when I worked in the LA area (I live in another state). In addition to charging me for pre-existing damages, they also charged me to paint the apartment. Lastly, they violated CA Code Section 1950.5 by not returning my security deposit within the legally allowed 21 days after vacating the property (and it being occupied by another tenant). I've called them several times to voice my concerns and no one returns calls. Very poor service. I guess they are doing what they are hired to do - collect money; They are very good at that. Warning: Make sure you take pics of all damages and not only email them (if you can find their email address), but also send a list itemized damages (and photos) via registered mail (signature required), as well as using the apartment app. read more

I have left a previous review of this company so that property owners and tenants alike are keenly aware of how they operate. Below is one example of the type of responses one receives when dealing with the maintenance department. After contacting them to repair a busted pipe that results in water filling up a portion of the garage on day 3 of the pipe remaining in disrepair, this is the response that I received from Alan, one of the members of their Maintenance Team. Please note that no edits have been made to this response: - "Three days and we have sent folks out, NO ONE has not been attentive to your work orders. This is being done by the warranty company, we do not have direct access to the company and the owner has been on top of it. They were give two work orders, why it got lost in the process I have not idea. Thank You, Maintenance Operations" This type of response is just one of many that we have received from the maintenance personnel when we are simply doing our due diligence as tenants to ensure that we have an operable water system, especially during the current mandated stay at home order that is in place. When you have children in a home who can't flush the toilet or wash their hands because you have to keep the water off to prevent further damage to the property, one would think that they would exercise a level of compassion and professionalism that they are clearly lacking at this point. read more

The management company has done a wonderful job screening and finding long term tenants and keeping up with necessary repairs. When I'm not sure where to go, like when I needed to hire gardeners, they always have references. It's been a lot less stressful since I started using them and overall, repairs are much faster. read more

Terrible company that just wants to take ur money. We had damages in the apartment when we first rented and asked them to fix. No fix for the entire year, then was charged atleast 600 extra for damages that we did not make. They're always on "break" never have time for calls and it will take days for them to get back to you on any concern. All concerns go through Joanne who has the worst attitude and will act like she's on your side of concerns but really isnt. We had a broken stove when we first got the apartment and it wasn't replaced till 4 months later. Terrible experience if you rent with them please take note of everything in the apartment immediately if you want a peaceful exit. read more

Beware! Do not use this management company. As a property owner I receive monthly accounting statements. I was being "nickel and dimed" every month... $5 Vendor Fee (one month it was $155, another $60, for what?), $3 direct deposit fee, $25 eviction protection. One month there was a double deduction for the gardener. "We forgot to pay him last month." My previous month's statement showed he WAS paid. I called and emailed repeatedly asking about these charges. No response. Fees for plumbing were deducted that neither my tenant nor I knew about. I finally had enough and dropped them. When I called to resolve these still unsettled financial issues and have my "ending cash" refunded, I was told by the owner, Becky, "You fired my ass!" and she hung up on me. One more thing...tenants must pay their rent by the 1st of the month. Owners don't receive it until the 10th, 11th , 12th or maybe the 13th. read more

Warning to all owners & renters..DO NOT do business with this company. I've been renting for 15 years & have never experienced such poor, shady, scandalous service. They charged me $158.75 for fixing the garbage disposal. They said it's my responsibility because I clogged it with grease. I've never cooked with grease or fried anything a day in my life. The disposal still isn't working, so I'm pretty sure it just needs to be replaced. I refused to pay it because it is not my fault & the whole point of renting is so that you aren't stuck with maintenance issues. I spoke with Mariah about this & then she charged me a $75 late fee & a $60 three day notice fee. She knows that I travel for work and put the 3 day notice letter on my door. It was just taped up on the door for all of the neighborhood to see but thank goodness because I was out of state & one of my neighbors sent me a pic of it. The $60 notice fee was to pay for the shipping of the over night letter she mailed that only cost her $6.65 at the post office. She is so rude and heartless. Usually she will email me & leave a voicemail but not this time because she didn't want me to see the letter. I've never had a positive experience with her & she was seriously going to kick me out of my place over $158.75 then she added on an additional $135 in fees. Freakin highway robbery. So....Owners, if you want to keep happy, long term tenants I would recommend going with a different Management company & renters if you see this company on the listing run away as fast as you can!! ‍ read more

WARNING! WARNING! WARNING! Beware of this crook company if you don't want to get ripped off! The money hungry crazy owner is narcissistic, rude and unprofessional. She usually returns your calls a month or two later, if you're lucky, and will exert far more energy to talk over you than listen to you. The day that we mentioned we might want to cancel because they breached the contact with their excessive amount of negligence, she just hung up on us. I went to her office and she said she would cancel the contract but she withheld (for not saying stole) extremely high cancelation fees. We're filing a law sue against that and many other dishonest and illegal charges and excessive negligence. The always changing staff is rude and doesn't know what they're doing, they're ALWAYS making mistakes so is the owner, and It always turns out that that their mistakes are to their benefit and your detriment. We instructed in person to the owner, Rebecca Hinge to renew a lease for one of our tenants as a month to month, but found out months later, since they were making up excuses for not getting a hold of tenants to sign the leases for almost 4 months, and so they renewed it as a 1 year lease! And that was the only lease they worked on, out of four tenants! And just because we were pushing them to do it as we needed those new agreements for other manners. They do not have any regard for their clients best interest. You seriously have to baby sit them on everything if you don't want your money to end up in their pockets., and they always blame their system for all their mistakes. Stay away from this place if you want to keep your mental sanity. Property Owner, Save your money., I guarantee you this company will cause you more stress than you can imagine. I wonder why they've changed the company's name several times in a very short period of time, sounds very suspicious. The Worst Experience of Our Life! read more

Just handed over my third property to The Property Management Connection. I received a call from one of my long-time tenants who mentioned they were having a few issues with noise from another tenant. I notified one of the staff members from The Property Management Connection who came to the property the same day to visit with the tenants and was able to fix the issues. They were very courteous and polite to my tenants. Best of all I did not have to get involved. I know firsthand of how difficult it can be to manage property however, The Property Management Connection is efficient and professional in every situation. They have gone over and beyond for us. Thank you all for your hardwork and for keeping our tenants happy. read more

If I could give them ZERO stars I would. They have a lack of response to repair matters and some of their staff are extremely rude and unprofessional. I will also definitely take appropriate steps next. read more

I interviewed ten property management companies when looking to rent our California home. Justin with Property Management was by far the only company that I felt would manage my home like it was his own. He was able to clean it up, do necessary maintenance repairs ( at a reasonable cost) and find a very suitable renter in 4 days. We are now at peace knowing that our home will be taken care of like we were living there! Thank you Justin! I will be referring all of my friends and neighbors that need property maintenance!! read more

This management company is honest and respectful of their tenants. They don't take advantage of young college adults that leave the home in as good condition or better like other management companies try and do. We are receiving our full deposit back and I didn't even have to fight for it as we did everything they asked us to do on repairs and they did the right thing! Mariah and Joanne are great assets to this company! read more

I am writing this review with the "mind set" that TPMC is doing all that they could. keep in mind that TPMC can only do what the " Owners" allow them to do. I've been dealing with them for over 3/12 years and had a good experience with TPMC. I only hope, that the new owner of my property in Bellflower allows them to continue their good work without " Tying their hands". Good work TPMC! read more

Updated review for this business. I have given them numerous chances to clean up the fuzzy math and start a line of communication. FAIL! I have sent mail after mail asking for clarification on a statement that only an accountant can comprehend. FAIL! The office manager Maria has been great trying to mend fences and keep communication going, but the owner just keeps taking my money. There are so many questionable charges for which I was never consulted that my head is spinning. Their accountant only works with the numbers that he has been given! I am near foreclosure due to this property management company. They know I am a retired teacher living overseas and volunteering with refugees in crisis. I regret that I trusted them with my most valuable possession that I worked my whole life to have. I will be putting the house on the market soon. Very depressed. Feeling taken for a long ride. read more

One of the most disorganized businesses I have ever come in contact with. Total lack of communication and never have any answers when trying to problem solve. I have had an ongoing issue for almost a year with trying to clear up a financial discrepancy. Maintenance requests are only responded to after threatening to get the board of health involved. I would only recommend them to my worst enemy. Nothing but a constant headache and continual frustration. read more

Should have listened to Yelp when I saw it but was desperate. Worst year ever. Glad to part ways.

Renters Beware - this company does not operate in good faith, refuses to follow the law and will try to screw you at every opportunity! I am currently in a dispute with them for refusing to refund a $2,995 security deposit. They have not returned my deposit nor notified me as to why, and have not followed the law, which requires that landlords return a deposit with 21 days of a renter moving out, or notifying the renter as to why the deposit has not been returned. A few other examples of how they break the law: When we asked to reschedule the final walk-through from 10 a.m. to 1 p.m. so we could have a cleaning crew clean out the rental house, they said they would charge us for a day of rent! Midway through our rental, they required that we obtain renter's insurance and then pitched us their own renter's insurance. I do not know if they received any kickbacks in exchange for referrals, which is rife within the industry, but they will do anything to make a dime. After we first moved into the rental house four years ago, they wanted to charge us a $4 fee to pay the rent. When I complained, they rescinded it. Renters be forewarned: Document everything, know that this company will try to steal your deposit, and become informed of the law, because they will break it. Property management companies are required to keep original rental agreements for seven years, so you can ask them for a copy of your original agreement to hold them accountable. read more

I found Becky, Sue & Justin doing a time of personal chaos. I moved out of my home to care for my ill mother and I needed to find a good, trustworthy & responsible renter. I met with Becky at her office in Long Beach, Ca. She jumped right in and found me a renter and, also gave me excellent advised on how to grow my real estate Empire. They made me feel like family the moment you walk into their Long Beach office. The Property Management team also helped me sell my rental for above asking price when I was finally ready to sell. I have referred three of my co-workers to Becky and they have all been extremely satisfied. I would Highly recommend The Property Management Connection! I also plan on using them to rent out a Duplex I bought using the equity gained from the selling my Carson, Ca rental Condo. read more

My lease ended in June but was fully packed up by May. I asked more than a month in advance what I had to do in order to move out because I wasn't going to renew my lease. They said they'd get back to me and they never did. I called again a month before my lease was due and again they said they'd get back to me and they didn't. So now there's a few days left on my lease and they tell me that I never told them I planned on moving out so now I was going to have to wait a while longer to get my security deposit back. I ended up waiting until SEPTEMBER. They'd give me excuse after excuse for why I couldn't get my money back until I got fed up and actually went and sat in the office until they gave me my money back. Stay away from these people if you can. read more

I am a renter whose property owner uses TPMC. I am posting anonymously for fear of retribution. From the beginning, every interaction with TPMC has been frighteningly incompetent or malicious. Regardless of what I am trying to accomplish with them, their behavior is characterized by lack of communication, lack of clarity, lack of accuracy, and lack of integrity. I have no problems with my property owner, and working with them has been pleasant. I have never been late on my rent, but had to fight to get late fees removed repeatedly. In the process of getting a lease agreement, my requests to see the general lease text and for an accurate form letter were met with threats to not rent the property. The security deposit amount includes an arbitrary fee that is specifically illegal in CA. I'm sure they take better care of their owners, but this organization is exploitative and hostile towards renters. read more

This company did a great job for my family and I. We recently moved from Texas and Justin made every effort to ensure we smoothly secured a home. He was prompt on all fronts and really met all of our needs. Awesome job guys. I will absolutely use again. read more

Stay far away from this management. "Gil" was the realtor that got our applications in to a condo we were interested in. Guillermo P Rodriguez is the sloppiest, laziest, and THE most unprofessional realtor I have ever came across in my entire life. My mom owns a real estate company in Brentwood AND my father owns a mortgage company so growing up around them I've met numerous realtors and have a decent knowledge of the field. He will be on his phone texting while you are talking to him. His eyeballs are always glued to his cellphone (very professional) and doesn't even look at you when he's showing the units. With that said, he takes for-ever responding back to your emails and texts and calls. He will tell you "sorry I was out in the field all day taking clients" but okay I am your client too be attentive. Gill will only CALL you to confirm certain things so you don't have any text/email proof of his words. He will NOT answer any of your concerns or questions via email or text so he wouldn't be responsible for anything he says. He lies way too much and when he is being confronted, he will talk about random irrelevant things to move pass the issues which was really frustrating. He's like a little 6 year old boy who has short attention span. I had the worst experience and the worst service from Gil with all his inconsistent stories and lies I'm disgusted to say the least. I would not even wish business with him to my worst enemies. Please please please no matter how beautiful the apartment/condo/townhouse it may be.. please do not involve yourself with his management. They are ALL sloppy even the office people. They need to get their shit together because they're very unorganized. read more

Had a plumbing issue at the property. Called the office and dealt with Mariah. She was upmost professional and provide me with great service. The plumbing issue was fixed early next day and my issue was resolved in a timely manner thanks to Mariah! read more