This place is a dump the only good reviews are made by management or employees that are told to…read morewrite a good review! The picture should describe how I feel about this KOA!

We reserved buddy spots at the Auburn Hills/Holly KOA and the conditions of the campground were so…read moreterrible we checked out after 1 hour. The sites do not have any type of lane which causes the lots to be soggy and muddy. I had to put my F250 into 4L to keep it from getting stuck while parking the camper. The lot was so filled with tire tracks and mud that our dogs and children would not be able to walk outside. My friend who was 8-months pregnant almost fell multiple times. We tested the water prior to hooking it up to the camper and it came out brown. The final straw was when we lost power between our 2 campers for the 5th time in 1 hour. The staff could not provide any resolutions to these issues. We did not receive the sites that we had booked: poor grounds, unsanitary water and electricity below the necessary 30 amps. I've called the campground at least 10 times, emailed once and called KOA's corporate number twice asking for a response and have never received a call back. We filed a dispute with Chase bank and the campground responded after 40 days stating that we did not meet the cancellation policy. How could we meet this policy when we wanted to stay there but could not due to the conditions of the site. I hope this review will at least save some future travelers time and energy by booking ANYWHERE else.

Older lady checking in campers is very rude all because we would not put our tag sticker on our…read moreplate. Our tags are not expired I had insurance and registration in hand and she took the sticker and put it on out car. I have never put the sticker on my car and other vehicles had expired stickers. She would let us in unless we put that sticker on. We won't ever be back.

We camped here once, just a few weeks ago. Overall it was great!…read moreThe woman in the office was very friendly and helpful and clearly enjoys her job and interacting with people. That's always nice! We chose a site next to the playground, which was nice for the kids. There was an adorable young raccoon that hung around snatching food when we would leave anything unattended, but he was cute so we didn't care. The only downside is no dump station. That needs to be resolved or some sort of agreement for use needs to be worked out with Seven Lakes.

This campground is awesome! It's the perfect place for a family reunion or just a weekend getaway…read morewith go karts, a train, bumper boats, and multiple pools throughout the campground. We loved our time here this was place we have shared many memories over the years!! This is a place you should definitely stop by!

KOA sent a e-mail that golf carts can only be reserved on line. I cannot find where online this…read moreis???? i tried for the past 2 weeks to contact the camp ground and headquarters to help me understand how to reserve and no one is answering the phones

Our stay at the Emmett KOA was a nightmare. The cabin we rented was infested with bed bugs. When we…read morebrought it up, the owner flat-out lied and told us they hadn't had bed bugs in"over 13 years." That was absolutely false. There are multiple reviews already citing bed bug issues, and staff members themselves admitted to us that it has been an ongoing problem. Even the pest control company they claimed to use confirmed they've been battling bed bugs here. Instead of taking responsibility, management hid behind their ridiculous 14-day cancellation policy and refused to refund our second night(which we didn't stay for obvious reasons). Their"solution" was insulting: a 20% discount for a future stay(as if anyone would want to come back!) and a handful of quarters so we could attempt to kill the bugs in our belongings using their dryer. The dishonesty from Toni and her father is appalling. Any business that knowingly lies to its customers about a health and cleanliness issue this serious has no integrity. Bed bugs are not a minor inconvenience- they spread, they infest, and they follow you home. We left disgusted and disappointed, and I strongly recommend avoiding this campground if you value your health, honesty, or basic respect as a paying customer.

Love it we go every year for Halloween never had any issues wel will continue to go every yearread more

The good part about this day is there are a ton of things for the family to do. We did not have any…read morekids with us, but this park was convenient to wear. Our family reunion was being held so we opted to stay here. We were unable to get a full hook up site, all we could reserve was one with water and electric, which for tonight was fine. We are KOA club member so we did get a little bit of a discount, but it was still about 60 bucks a night for this site. They have two different areas where they assigned spaces. One is grassy and open with full sun and the other is completely shaded by the waterfront. It had rained for a couple days prior to our arrival so the roads were very muddy. I would agree with most of the other commenters that their roads are in pretty bad shape, very rutted and it is a slow process to drive your car through these roads. They were putting some gravel in the entryway when we arrived, but I would say the internal sites near the water were a bit of a mess. It's just very muddy and it really doesn't need to be this way. There's a huge mix of campers, fifth wheels and many tents so there is something for everyone. I cannot comment on whether they charge for different items such as the bounce pad and such as we didn't have any kids with us. I didn't see any priceless anywhere though. We did do laundry. Two dollars to wash, two dollars to dry and everything worked just fine. The staff were pretty friendly. They seem to all be friends and get along really well. We did not use the shower rooms or bath house since we're self-contained. Wi-Fi worked, but it was iffy. Verizon service was pretty good. One of our biggest frustrations was having a pull through site that you really couldn't pull your car out of! There were too many hairpin turns from site 205 so unfortunately, we had to go back to the main entrance and pull off to the side of the road to hook the car back up. Kind of a pain!

The campground has only been a KOA for 3 years so all the complaining about the lack of upgrades is…read morenot really all that fair. Upgrades for 2025: new cement patios (we upgraded and are currently on one) and outside showers are in the process of being upgraded/fixed. Of course, there are some negatives like the roads are rutted and trashed from the rain and the dog park is not fenced. Aside from that the sites are of decent size, friendly staff and nice big store. We will definitely be coming back.

We have been camping here for the last 9 years and this year has been the worst. Staff and…read more"security" have been horrible, patrolling and treating adult weekenders like children. The guy who places people on sites, doesn't know his ass from a hole in the ground. We had a group site which we've had before and already knew the boundaries, he insisted we were wrong then changed his mind more than once. Golf cart security boxed a vehicle like they were chasing a hellcat charger on I69, dude was doing 7 mph and speed limit is 5. Empty park and dogs can't run in the empty field. No waders in the water. No signs or indications campers can't do things.

The campground plays music on weekend nights so loud that you can't have a conversation at your bon…read morefire. We called the store and ask why they play music that loud and they said they couldn't do anything about it. It went on until 11pm, lousy karaoke and noise so loud we couldn't drown it out with the A/C fan in the camper and were about 1000ft away. We won't be back. This is ridiculous.

The prices were high and the only staff to be found were in the Camp Store…read more 1. The cabins were unkept and not as described. 2. The roads are full of potholes. 3. The mini gulf was awful and you had to pay for it. 4. The weeds were high. 5.The pool was fine but the pool grounds were cracked with weeds growing in the area. My daughter took my granddaughter to swim and within a half an hour had to leave because a couple were actively engaging in sexually explicit activities and being very vocal about it. 6. The camper next to us was continuously swearing loudly at his 2 young children. This was an extended family trip and every last one of us couldn't leave fast enough on Sunday morning. I would never recommend or return to this campground.

So in order to get a pull through site with full hookups is $112 a night in the off season. Also,…read moreno cable tv hookup. Then store/office has no atm will not give cash back & will not give you quarters for laundry. Laundry had a broken washer 1/2 full of dirty smelly water, in same bldg 90% of the women's bathroom stalls were full of urine/poop, the showers in this bldg were also dirty, soap scum, & then soap scum/mold & white stuff all over in men's showers (not guessing what that is). We were the only ones in our side of campground. Couple sketchy people wandering around that might have been on drugs. Employee in store very nice. But the company lacks in cleaning & maintaining facilities. So not worth the price! We will not stay here again. Your comment below is Incorrect you were not busy at all almost every site was empty. My 92 grandma loves to visit with other rv people & there wasn't anyone to talk to that's how empty you were. You could have been a good manager & taken responsibility & said you would correct housekeepings mistake. This is the OFF season & you are still charging $112 for full hookups. Since you couldn't be honest (So sad) we will not be back. Your employee in store was really nice she was the only good thing about this rv park.

Can't compare to a state park. They "try" here. At least with state parks, people have respect for…read moreeach other. Every time we come here, neighbors keep us up til 1am Went to the indoor pool yesterday. They much have dumped 500 gallons of chlorine in the pool. Eyes were on fire. Lot of people complaining and had to leave. Brought this up with the camp store. Problem not resolved. They couldn't open the doors as they were padlocked People drive like damn maniacs as well. They post speed limit signs of 5 mph. Staff always yell at campers to slow down but they can't even adhere to the signs. Always see staff driving their little golf carts at Mach 2. Smh Oh. One time I came here, there was literally shit everywhere on the men's bathroom. Like all over the floor If this is the type of riff raff this place attracts, I want out of this membership Move over OA, you can not compete with the beauty and respect that come with MI state parks

I entered a contest to possibly win a new vehicle. God knows I need one. Today I was called and…read moretold that in order to even be in the running I had to come out to Lake Shore Resort in Davison MI for a 1 1/2 presentation none of this was in the contest information when I entered. It was deceptive marketing practices to tell me I am in the running but then to tell me I have to go 1 1/2 hours away most of it the freeway is closed due to construction in order to even be considered. I would stay away from this resort. So if you get a call from 586 358-4651do not believe a word they say!

There are lots of lakes nearby for swimming and hiking. Brighton State Rec is not one I would go…read moreback to. The beach at Bishop Lake was too small for the amount of people and the water quality wasn't great. The water was shallow, murky, and slimy. The trail around the lake was also crowded and not peaceful. Many people were riding their bikes or walking in between the camp grounds and the beach. Some signs or trail activities were falling apart and in need of repair. If you want to be around a ton of people while enjoying the outdoors, you'd have fun. It wasn't for me.

I visited on Saturday, October 4th driving a rental vehicle registered through my insurance…read morecompany. We purchased a grey rec sticker attached to the windshield. My family purchases rec passes for all of our vehicles. When the booth worker, Connie, asked if I have a rec pass on my vehicle, I replied yes, and she waved me in. She did not stand up to view the sticker. I parked in the Bishop parking lot and soon after noticed a white vehicle speeding through the parking lot. Connie the booth worker blocked the back of my car into the parking space with her personal vehicle and jumped out screaming, so angry she was nearly foaming at the mouth. Connie jumped out of her car, and ran to my driver's side window screaming at me as I sat bewildered in the driver's seat of my car. "What do you mean you have a rec pass, you don't even have a Michigan plate?!! Go back to the booth!!" I asked Connie to remove her personal vehicle from blocking my vehicle and obstructing my movement. I told her I don't feel comfortable with her behavior and that I wanted to leave the park. Connie said, "Good, leave!" I stopped at the booth and asked for Connie's name and the contact information for a park's supervisor. Connie replied- you don't need my name. They know who I am in the park's office. She then walked into her booth and slammed the door. I had Deb with DNR drive to the booth to speak with Connie and address her bizarre and over the top behavior. When I asked Deb whether booth workers are deputized or authorized to pursue and block parks goers with their personal vehicles, she smartly replied, "What do you think?" MI Legislature allows DNR officers to write civil tickets only to visitors without a rec pass. Under no circumstances should a civilian booth worker impersonate an officer, chase, pursue or physically block a person who they believe is not carrying a rec pass.

My family stayed at Sun Retreats from June 18-20, 2026, and our experience was extremely…read moredisappointing and concerning. During a campground-sponsored flag football game, an older child became increasingly physical with my son. This was supposed to be flag football, not tackle football. After my son threw the ball, the older child punched him in the face. Several parents witnessed the incident and told staff that my boys were not at fault. Multiple families even commented, "Watch the brown kids get in trouble for this," before management became involved. My children were the only children of color involved in the situation, which made those comments especially troubling. One of the biggest concerns was the lack of supervision. This was a campground-sponsored activity involving numerous children, yet there appeared to be only one female staff member overseeing a large group of boys playing football. Given the number of children participating and the physical nature of the activity, there should have been adequate staffing and supervision to prevent situations like this from escalating. When I reported the incident to Assistant Manager James, I expected the matter to be taken seriously. Instead, I was told it was "just kids being kids." Despite multiple witnesses supporting my children, the situation was dismissed, and no action was taken after my son was punched. Afterward, our family no longer felt safe. The other parent repeatedly stated that James was going to have our family removed from the campground. My sister was so uncomfortable that she left early because her campsite was directly behind the other family's site and she feared further harassment. When we asked management about our safety and whether our campsite could be moved, we were told there was nothing they could do because the campground was fully booked. We filed an incident report with the campground office and contacted corporate. Despite doing everything we were told to do, no one has responded to us or followed up regarding this serious incident. What makes this even more frustrating is the amount of money we spent. Our group paid over $900 per campsite, with three campsites reserved, and we expected a safe, family-friendly environment. Instead, our child was physically assaulted, our concerns were dismissed, members of our family felt unsafe enough to leave early, and our attempts to seek help have gone unanswered. Sun Retreats needs to do better when it comes to supervising children's activities, addressing guest safety concerns, and responding to incidents involving physical violence. No family should leave a vacation feeling the way we did.

I have call corporate twice to file a complaint against their Birch Bay Sun Retreats group. This…read morewas a super nice run park,(slightly run down but loaded with activities). Sun took over and opened the campground to non owners who don't care how they leave it. The other half are founders who own their park model and pay month dues. my dues is more than double what most people pay. once sun took over they more than doubled the dues again so now it makes it almost impossible to sell. I understand how this company operates. they do that so you can't sell and walk away from your $80k investment and they can do what they wish. At the same time they the company break all the rules by living full time in a park with 6 month rules. Sun is a bully and they don't care. they don't respond and they SUCK. They are the worst company ever.