This is my favorite pet sitter in the area!…read more We have used Kountry kennels to board both our dogs and cat for many years. Kim is a real animal lover! She takes care of our fur babies like they're her own. Her Kennells are very clean and the dogs have their own runs. Her Kennells are in a great barn below her home. Like I said, the Kennells are very clean and I've never smelled any offensive pet odors there. The dogs have plenty of clean and fresh water and food. She's great about giving any meds or special care needed as well. I have no problems or fears leaving our pets with her! The peace of mind that brings is worth any amount(she is very fair w her rates) and I know when we go on business trips or vacation that our pets will be loved and taken care of. You won't regret bringing your animal here. She's just a really caring and conscientious person who loves animals!

From the owner: Kountry Kennels has been proudly serving the community for years. We offer clean, sanitized, and…read morehealthy boarding options for your pup. We have kennels, dog runs 5x25 foot , indoor and outdoor playtimes, and two large areas to run around. We provide heat and air conditioning for the dogs, most importantly. Give us a call today and let us be your home away from home for your pet.

We have been taking our dogs to Bed and Biscuit several times while we are away on vacations. The…read morestaff are very friendly and our dogs are always cared for to our satisfaction. They are a little pricey, but you get the type of care that you pay for.

From the owner: At Bed & Biscuit, we understand the importance of your pet's health and happiness. Our luxury…read moreboarding and daycare services in Johnson City, TN, offer homelike amenities combined with recreational fun, creating resort-style experiences for your dog. Our facility features four fenced outdoor play areas with K9 grass, ensuring clean and enjoyable playtimes. With 24/7 veterinary and staff supervision, our highly trained mentors provide attentive, hygienic, and active care for your family member. Contact us today to schedule a tour and discover the ultimate experience for your pet.

I like the pricing and the work they do washing and grooming my three small dogs. What I didn't…read moreknow was your appointment time is not an actual reflection of when the dog will be washed or groomed. My three dogs who are not crated at home had to spend over 4 hours in a crate waiting their turn for grooming. I feel an appointment time should be within an hour or two not longer.

The grooming they will also be doing Christmas pictures to I think it's sometime in Decemberread more

More than satisfied! Excellent communication With the owner while she had Bailey. The owner…read moreprovided me with photos and videosSo I could see for myself how he was doing. I will be a repeat customer!

Vivi is wonderful! She is patient, responsible, and caring with the animals. She keeps the owner…read moreinformed. She did an amazing job with my pet and i never once doubted my dog was in the best posiible hands!

Can't say enough about the pawfect place.We boarded clarabell our golden retriever with them for…read moretwo weeks last August while we were on vacation, the first couple days she was there she had some stomach issues, they called right away and took her to our vet and took great care of her! The basic obedience training she received was amazing she was like a diffrent dog...In the best way! Cassidy is amazing as is the whole staff and we can't recommend them enough.

From the owner: Tri-Cities only Canine Wellness Center! Obedience Training,…read moreCanine Nutrition, Behavior Modification, and Boarding Positive First - Balanced Training

Their neglect killed our Yorkie! 5/20/23 They fed our dog treats (we suspect more than just one)…read morethat she wasn't supposed to have. We told the owner Laura she can only have food from the bag we brought with her. She said no problem, we'll take great care of her. When we dropped her off we left verbal and written instructions with her food and reiterated that she gets pancreatitis easily and cannot have anything but what we brought for her. On Friday 5/19 our Yorkie that had been staying there since 5/13/23 started throwing up and had diarrhea(common reaction to eating things she isn't supposed to have). She admitted Charli had "stolen" a treat from another dog on Thursday. The owner who we thought surely had the ability to assess her condition did offer to take her to the vet if we wanted but had no sense of urgency in her voice and when questioned about her condition she stated she was acting fine and was up and running around. (Not normal when she's sick). She assured us she'd be with her another 6 hours and would monitor her via camera that night and let me know immediately if her condition didn't improve or worsened. We heard nothing else until the next morning. We received a call when we were coming back from vacation 5/20 and were told Charli had passed. No apologies, wasn't her fault, excuse after excuse. But she did say we'll clean her up. I wonder why? Could it be because a dog that has diarrhea and vomits all afternoon and night isolated in a cage suffering and actively dying needs cleaning up. The story has changed multiple times..even during the course of each conversation so we may never know the truth but can only speculate that she has no professional experience with animals and cannot assess when they are in danger. (God if we'd only have thought to ask specifically and didn't just assume all of her "years" in the business equaled knowledge of animals) Another reviewer said she made him come get his dog for the same issue And her response was "vomiting and diarrhea can cause dehydration and the dog can die" yet I get no sense of urgency and none of the same concern for our little girl. She knew. She had to be in distress when she called me yet she assured me she was acting fine. She assured me she'd call if it didn't stop or got worse. I can only assume they put her in a cage to keep her diarrhea and vomiting from making a mess and left her to die alone in a strange place for the next 12+ hours. Unacceptable. Completely avoidable and unacceptable. We didn't get the same courtesy God how we wish she'd have insisted we come get her or have had enough knowledge to know the vet was needed. Was she afraid of another bad review? Was she afraid because she knew Charli was sick because of their negligence? We had Charli for 11 years, had a vet checkup on 5/12/23 to show them she was healthy. And by them not doing their job, they killed her. I can't state this enough...... DO NOT TAKE YOUR ANIMAL THERE! We don't want what happened to our baby to happen to your pet/family member.

This place literally killed my yorkie. She was dropped off on 5/13/23 for the week. She had a…read morebackpack with her food in it and strict instructions on not give her anything to eat except for what I brought with her. I discussed her history of pancreatitis and made it clear that eating anything other than what we sent with her would make her sick. I got a call on 5/19/23 at 2 pm telling me she was having diarrhea and vomiting. She said she didn't mind to take her to the vet if I wanted. I tried to assess the situation and asked a few questions. I felt no sense of urgency in her voice and was told she was acting fine and running around. She admitted she allowed her to get ahold of a treat she wasn't supposed to have. Based on her statements, it sounded like typical reaction to eating something she shouldn't have and at that point she had just thrown up and had diarrhea earlier in the day. I was told she would be there until 8 pm and I asked her to please monitor the situation and call me back immediately if the situation did not improve or continued. The next call we received was at 9:45 the next morning telling us they found her dead in her stall. The stories we have gotten have not been consistent so we may never know the truth, but I can only speculate that she was not monitored and suffered and died alone in a strange place. Ten months earlier she was given a bad review by a customer who complained she made him pick up his dog a short time after he dropped the dog off because the dog was vomiting and had diarrhea. Her response was that she made him come get the dog because vomiting and diarrhea were serious and could result in death if not treated. One episode of diarrhea and vomiting isn't dangerous. Continued episodes can be fatal. She admitted when they found her in the morning she had "made a mess" and they gave her a bath before we got there to pick up her body. So it seems impossible that she was monitored like we were promised she would be. Bottom line, she let our little girl eat something that was toxic to her and made light of the situation and ignored how sick she was, locked her in a stall and left her to die. Needless to say, I would not suggest you ever leave your furry family members in her care. It's been the most devastating and regrettable decision we ever made.

All these pictures are of my babies that have all went to Cherry Point over the last 20 years. We…read morehave been very pleased and very impressed with their care. They always call to check on whichever pit. We need to take the next day sometimes even a week after they are phenomenal we love them very much and consider them family

This is the worst Vet care I have ever been given. $1500 ACL surgery and would not even provide a…read morecone to keep my dog from licking her wound after surgery. The office manager is rude and I had to beg to talk to a Vet when I picked up my dog from surgery. As you can see from the photos below... they were letting her destroy the wound site. It was red hot and infected! As she sat there and I watched her lick it, I asked the tech for a cone...all the animals I have ever had in surgeries were given one ...they said they had them but could not provide one! They said go to Pet Smart. Seriously? They never told me before and could have let me borrow one until I had time to get to Pet Smart... I even explained that I had to work that day.... I told them I would never be back. After reflecting I realize that this is a bad Vet Clinic- receptionists are overworked and not friendly at all. The office manager treated me terribly and worse than that they treated My dog like they were ashamed of her because she is not purebred I guess. I will never go back there and I told them so. Then they had the audacity to say they fired me as a client! Good riddance. I talked to some other folks that said this Clinic has declined in the last year or two and they are also leaving.