The VES (Visual Effects Society) just finished our 22nd VES Awards Nomination Event at this…read morelocation. We've done it here for as long as I remember, and I feel almost ashamed that I'm just writing this review after so many years. FotoKem has 6 screening rooms and a marvelous staff that is always friendly and helpful. It's a great facility for screenings, and they have a small kitchen in one building and a snack lounge in the other building. Their wifi handled all 100 of us logging on and using it - though we might have been reaching its max when we were all using it and streaming at the same time. Also, FotoKem delivered all our media all across the globe with their globalDATA -- they have 24 hour round the clock support M-F. We had media delivered to NZ, UK, Germany, France, India, Canada, East Coast States and West Coast States -- every delivery was smooth and fast. One of the locations had some issues, and FotoKem walked them thru everything they needed to do. (It was user unfamiliarity on the other side, and FotoKem was very patient in walking thru things and explaining and resending for us)

Fotokem is run by self-absorbed people who couldn't give a crap about their customers. The lab guys…read moreare competent, but "management" is composed almost entirely of people who are incompetent but don't know it.

Got scammed here…read more Bought their used 600d light for $550. Tested it at their shop it worked. Take it straight to set literally an hour later, doesn't turn on. Immediately text the owner to let him know. Had to send talent home and cancel the shoot. Show up next day, they test it, it doesn't turn on. I'm extremely polite, not blaming them at all. I'm saying let's work something out. They had another identical unit that worked. I offered to add cash to exchange the dead one for the one that worked. Staff seemed hard working and normal. The owner though got immediately confrontational and tried to get me out of there. I remained calm and asked him to put himself in my shoes and work something out with me that was fair. Nope. He immediately accused me of lying, put words in my mouth, accused me of threatening him ( what? ), etc. Well here's how I know I got scammed aside from just bad business. He claimed multiple times that in 20 years in the biz that he's never had the 600d break on him ever. He goes "You probably dropped it" ( I did not ). When I offered to go half and half to cover the damage he literally said "It costs $500 to fix that light I don't want it, we tested it, you bought it, it's your problem". He said the dollar amount confidently, not a random number, he said $500. Meanwhile the talent is waiting for me on set I'm running super late. Super stressed out. No apology of any kind by the way. I beg for at least a free 1 day rental, he immediately accuses me of trying to swap the bad light for the good one ( what? ), but finally to get rid of me agrees to 1 day of free rental ( $75 value ), puts a $500 hold on my CC, I shoot return the light. Well here's the fun part, he sends me to the repair shop ( Lux ) that he says "will fix it for sure". Just got the estimate from lux. Guess how much. $514 ( light has multiple issues ). So if he's NEVER had a 600d go bad in his 20 years in business how did he know the repair was gonna cost exactly $500? Lol. If I had to guess he plugged in the good one during the test and slipped me the bad one. I have no proof of that but I'd bet my house that's what happened. But what I do know for sure is that he treated me like some lying scammer homeless bum off the street, super rude, disrespectful, unapologetic, couldn't care less that he wasted my time, money, and ruined 2 days of my shoot. Having a keylight to not turn on on set in front of talent and makeup and client is extremely stressful and embarrassing to have to send them home, they drove 2 hours each way to get to the location. I'd stay away from these guys at all costs. If anything goes wrong you'll get treated like trash. Would have been one thing if I had it for a week. But for it to not turn on after 1 hour is crazy. I told lux unless they wanna do me a favor and half the repair cost due to the circumstances that light will have to go straight in the trash can. Lesson learned.

Super sweet staff! So nice, answered all the questions I had and educated me :). Would highly…read morerecommend!

My team went to look for some things we needed for a show and the guy was super arrogant, even with…read morea business card they do not accept?? He works there for 10 years and has no WORD, DECISION or personality. He treated in a rude manner to my team and said that they are afraid of fraud. You will have less ans less people everyday:)

It's been awhile since I've been here, but I think this is a newer location…read more I've always had good luck with them. They have a good selection of video cameras at reasonable prices and do have discounts sometimes. They have good quality commercial cameras as well. Salespeople have always been really professional and polite and are quick to help you and find the items that you need. So overall if your looking for professional camera equipment...this is the place to be.

Yelp 100 Challenge 14…read more Was in need of some production equipment so went to Imagecraft. Jason the owner was so kind and accommodating! I just needed a few things for a fairly small production. He had everything I needed and his employees were super friendly. I'll be back, hopefully soon, with a bigger budget. Highly recommend!

Imagecraft is the #1 source for Professional Audio & Video equipment for my day to day Network…read moreTelevision workload. They are constantly updating equipment with all the latest on-location TV Production toys. If you ever want to come down and check out their latest stock, their doors are always open. I've known and trusted their staff for close to 12 years. Great professional and friendly staff that consistently goes out of it's way to give you great service. Each piece of equipment is tested each day just prior to being checked out to you for outstanding quality assurance. I trust no one else with my rental needs! They are my Production Rental family!! Mark T Laurent ENG Audio Television Production Location Sound Mixer

I've been renting lighting and grip gear from Keith (owner) for a while now! I swear he sleeps with…read morehis phone in hand because he either answers on the first ring or calls back almost immediately if it goes to voicemail. His rates are unbeatable and his knowledge is unsurpassed. If I was uncertain about a lighting package doing the job, he always asks key questions about the shoot and once even looked at a photo of a location and knew exactly what I needed to make the scene pop. 10/10 would reccommend!

super friendly, super smart, super helpful! keith was so informative and flexible. the gear was all…read morein great condition and the pick up and return were both really organized and smooth. everyone that helped out was really kind and just a pleasure interact with.

I just had an experience where Tree Falls went far above and beyond to help me take care of my…read moreclient. Can't recommend them enough!

Couldn't ask for more. Extremely professional and Mike makes sure to answer all of your questions,…read moreputting your mind at ease. TFP delivered a fantastic DCP on time, and with no issues and at a great price. I would highly recommend TFP and will for sure be using them in the near future. Great work guys!

They transfer my VHS to a USB drive in less than 24 hours. I gave them 9 VHS tapes. They were…read moregreat keeping me updated about the entire process. Will definitely do more tapes with them in the future.

Great service and reasonably priced! Thank you for your help transferring our super 8'sread more

photo prints and digital prints were prompt. They were ready when they said it would be ready!read more

Highly recommend for anyone who needs film processing and scans - I hadn't shot film in 25 years…read moreand did a test roll with my Hasselblad to make sure everything was working before a shoot in NY. They provided rush service and the processing was ready the next morning. The final shoot was processed and full framed scanned (shows the film frame on the 6x6 format) - very nice option! The scans were immaculate - flat, hires and converted in Photoshop beautifully. Great customer service, convenient location, very professional. Thank you Digital Photo Printing & Studio!