Smoke king is such a clean and great environment from the second you walk in, to when you're being…read moregreeted out the door after a cool purchase! Iv got some cool glass pendants from here and it's my go to spot for bangers & butane! 10/10 would recommend

Fantastic Service & commitment from Greg/Katie. 10/10 would recommend. Xoxoxoxoxoxoxoxread more

They are a great place to grab your daily needs, I've never had any issues with their products or…read morecustomer service. I would definitely recommend a visit to this friendly smoke shop 10/10 -nick

Although they were doing renovation, they were more than happy to help us with our fiend needs lol…read moreowner was amazing and def recommend. I can't wait to see it after remnovation. Ask for Amrit, amazing employee and friend!

My favorite NV dispensary for 10 years. They always have great deals and the service is amazing.read more

I am a customer for about 8 years now. I spent thousands of…read moredollars here. Most of the time they are good Although most of the stuff on sale or deals are always too dry - too old and I actually accept most of bad products. But this time I purchased a whole oz and the whole thing is super dry and got fungi smell to it It literally affects my health!! I was coughing all night and blocked my whole breathing system!! So I decided to reach out to address my concerns and they just said nor returns no refunds! It was my first complaint over 8 years probably! And yet I already bought so many bad products from here with no problem. But when I see tag manipulation ! That was a rip off And I don't think a business like this needs to rip people off !!! Don't mess with our health so you can make extra money or to prevent disposable!!

I always have a great experience in store and with everyone there! Had Sarah as my budtender…read moretonight and am super stoked to check out some of her suggestions! She's got a really great attitude and knowledge about the products

Ok This review is for my overall experience…read more I visited this establishment twice while I was in Vegas last week. The first time I went on Friday afternoon. It was just me and my husband and we had a nice young lady who was actually expecting help us out. We talked about California products and what was available there? And what we were looking for blue dream infuse Pre rolls well, she initially says there wasn't an, but then she said, oh, there is 5 pack left. That was discounted, and we purchased those products. Great experience prices were average. Some things that we would normally purchase in California obviously were not there in Vegas. But the STIZZY brand was, which was familiar. The second visit was on Sunday. Now, If this second experience was our initial experience, we probably would never go back. The second time we went was me, my husband, and my brother. The male Budtender, who assisted us on Sunday afternoon, was a bit more dramatic disengaging, and only really wanted to speak with my brother. He did not have time for me and my husband when we asked questions, he basically turned his head and looked at my brother. So I don't know what his attraction was to my brother, but we pretty much just fell back and left out. My brother even interrupted the guys rudeness and informed him that ai was his sister...to nicely check him. It was not cool. Anyway my brother purchased whatever he purchased and again. If that was been our first experience, we would never went back. Their products were okay. Overall, I would recommend, but just depends who you get as a to serve you. The store is very clean.The host, when you get checked is very welcoming. There's a sitting area when you first get in there.The only drawback was that one, budtender on Sunday afternoon seemed like he had some hips and other things going on but who cared, he was so extra with all his mannerism, it was just like I would have never go back if Ithoughthe wouldserve me. And I probably won't go back when I go back to Vegas.

Loving this New Dispensary!!! Kim at check in amazing energy and great customer service!!!…read moreMy Budtender Casey AMAZING!!! Great knowledge of products and very professional and friendly!!! The prices and selection of products are GREAT!! This location is so perfect and a must try!!! You won't be disappointed!!!! A TAYLORMADE EXPERIENCE!!!!

I left without buying anything, that's how bad the customer service was. Took my money elsewhere as…read moreshould everyone else. Budtenders seem like they don't want to be there, should just close the location.

Always great service here! Good selection with even better deals. Special shout out to Diane and…read moreTessa - the friendliest ladies around!

The customer service experience at this location has consistently fallen below professional…read morestandards. As someone who values quality customer care and operates businesses myself, I believe there are significant concerns regarding communication, efficiency, professionalism, employee conduct, and overall operational structure at this store. I am also a frequent returning customer and a medical marijuana patient, not a recreational consumer, which is important to clarify. Because of that, I believe professionalism, attentiveness, product communication, and patient care should be held to a higher standard. While not every interaction is negative, there appears to be a recurring pattern of miscommunication, inconsistency, delays, and poor customer experience at least half of the time I visit. One recurring issue is the workflow and organization during transactions. For example, when ordering multiple items such as flower and edibles, employees frequently retrieve items one at a time instead of documenting the order completely and fulfilling it efficiently. This creates unnecessary delays for both staff and customers and reflects a lack of operational organization and training. Additionally, employee communication and customer interaction often appear disorganized, inattentive, or defensive when concerns are raised. During my visit on May 6, 2026, I expressed dissatisfaction with the service experience and was met with repeated back-and-forth responses from an employee rather than professional de-escalation or resolution. Regardless of personal circumstances, customers should still receive respectful, professional, and solution-oriented service. I respectfully ask that corporate review this location for quality control, management oversight, operational efficiency, and customer service standards. I would also appreciate a review of my customer account and visit history if necessary, as this feedback is based on repeated experiences over time rather than a single isolated incident. The primary reason I continue visiting this location is convenience and walking-distance accessibility. However, at this point, the overall customer experience feels more like a liability than an asset to the brand, particularly for medical patients seeking a professional and supportive environment.

Village Smoke Shop has been amazing. I am disabled and have trouble with transportation to get to…read morestores. The owner personally worked with me and arranged for my order to be delivered to my home. Moments later, my order was already at my door. Huge thank you!!! 5 amazing service, employees and great products.

Raggedy sold me a battery knowing it didn't work when tried bring back he didn't honor his word…read morethat I did something don't spend any money with these people I work hard for money and to buy here and they selling that don't work stay clear away from them not worth the hassle I'd give them 0 stars bad business never spend money again

Cashier lady nice & friendly. Store is clean & tidy. Good selection of items. Great prices.read more