We love the staff. All so friendly and knowledgeable. Also…read morewould recommend getting Invisalign if they offer it!

I've been coming here for about 1 year now and I seriously have NOTHING bad to say about Rock Rose…read moreDental. The service here is great and always such an easy process. The staff is amazing as well, Lynette is always the point of contact and she is so awesome. Anytime I call and have a question, she is so good about following up and making sure I have a clear understanding about my treatment or insurance. Rock Rose Dental ROCKS !!!

Very friendly dentist and service! My wife and I have been going here for the past four years. Had…read moreeverything done from cleanings to implants. Good location. Very clean.

I've been going here since it first opened. I want to say it's been over 20 years! Dr. Barut is…read moregreat! I've never been scared to see him and get my cleaning done. I remember being in elementary school and hearing everyone talk about going to the dentist and being scared, but that was never the case with me. And I had bad teeth (I loved sugar!)...I had the silver teeth as a child, then I needed braces (for 3 years!) in high school, then i got my wisdom teeth taken out while i was in college. Dr. Barut has been great! I always get reminders when I need to come in and they still give me a nice goodie bag when I leave (toothbrush, tooth paste, floss).

Dr. Mantena is very nice and knowledgeable. He works great with adults and children of all ages. I…read morehave had a couple of root canals, fillings and caps and he has done a terrific job each time. The office is great about getting you seen in emergency situations. I broke a tooth and they were able to see me the same day. The cost is not bad. The staff is always pleasant and will to assist you with any dental insurance questions or problems.

I have been hunting for a great dental place for many many years. A few months ago I found this…read moreplace, and it is by far THE BEST dental practice I've visited in my adult life. Every member of the staff is competent and thorough, going out of their way to ensure that I understand all parts of the treatment plan. PAINLESS needle work! I am a nervous dental patient and these people are so compassionate. I felt very supported and in very very good hands.

I recently saw an add for this Doctor in the Windfall I wanted to say that all though this doctor…read morewas competent. The front end staff is rude and treated me as if I did not matter. My husband is a peace Officer and many times is held over at work in the pursuit of community safety. This doctor required a 24hr cancellation or she would assess a 60.00 fine. Although I understand her time is valuable my husband can not predict when crime will happen nor can he take time to call the dentist office while fighting crime. She should be embarrassed to treat law enforcement with such stringent inflexible rules. That being said I never missed an appointment with this Dr. but when I refused to pay the 60.00 fee on my husbands account I was refused service and told to go somewhere else if I did not like it. I hope the community of El Dorado County will joining me in boycotting this Doctor especially if you are law enforcement. Thank you.

A very comfortable environment. Dr. Herrera is very gentile,…read moreknowledgeable and informative.. Glad I found him as I used to be afraid of dentist. His assistants also are very sweet. The best!!

I have been to numerous dental offices in Sacramento, and this was the worst experience I have ever…read morehad! It was a pleasant experience in the beginning. I have a very hectic schedule, and this was the only office that could get me in on the day after New Year's Day in which I had off. I told them I was a cash patient, and Courtney informed me I would receive 20% off for paying cash. After the discount I paid $300 for 1 filling. I figured Carl Herrera has had a practice for a while; I will take the chance with him and pay the $300 for my filling. I was never instructed on how to care for the filling, bizarre right. I was told if the sensitivity did not get better in 3-4 weeks to give them a call, and if I felt throbbing that I would need a root canal which was $1100. My teeth fit together like gears and once he was done with my filling and the numbness went away I could feel that my tooth was flat... None of my teeth are flat, but I am not a dental hygienist I figured they knew something I did not know. I give the office a call about 3 weeks later, no answer, no call back. I call again a few days later leave another message, and Carl Herrera calls me back. He makes the situation seem urgent and gets me in right away, that made me feel as if he cared. Due to the fact he works at another dental office, this office is closed Tuesdays, Fridays, Saturdays and Sundays. So he said he would open the office for me on Tuesday to see what is going on. When I get there he takes an x-ray, and explains that if there is any darkness above the tooth that will indicate a bigger issue. X-ray is done and there is no darkness, the tooth is good. He proceeds to make me bite down on a piece of paper, looks at the tooth and says "oh yeah, that is hitting funky". So he gets a machine and begins to file down the filling. After all of that he explains to me that the discomfort I have been filling is because I have been biting down on this "incorrectly filled" tooth, pushing it back up into my jaw which was damaging and bruising all of the nerves in there. It would take about 4 days for that to heal and after 4 days if the discomfort was still there to give them a call. 4 days later I receiver a bill in the mail for $90, and I didn't understand how I could be being charged for the filling being installed incorrectly. Even though the discomfort had gotten way better it was still there. I gave the office a call, and they were able to get me in that day if I could leave work early and get there by 5. When I get there they asking me am I feeling throbbing which will indicate you need a root canal, once again I say no it is just not hitting right. I tell him exactly where it is hitting he makes me bite the paper again and begins shaving the exact spot I told him. This time he also shaves some off of my bottom teeth... those teeth had nothing to do with the incorrect filling you filled. Once that was done I sat up and asked Carl Herrera and his assistant was there something I was doing to make this keep happening, and they both said NO absolutely not at the same time. That confirmed that they knew what they did to my tooth from the beginning was incorrect. As we walked to the front I pulled out the bill I received and asked Carl Herrera what the $90 was for and he looked at it confused then go on the receptionist computer looking for records... I don't know. Then says to me "oh, this is a mistake I will have Courtney fix it when she returns." Clearly he thought he would get an extra $90 out of me for his lack of skill. When I let my tooth almost normal, but I could still feel a slight touch. I thought I could feel that because it was bruised and need to heal again... During the day my tooth was and is fine it is only at night when I sleep on my right side do I feel the same discomfort I have been feeling. Today finally get ahold of someone in the office after calling 5 times over the past 2 weeks, and I get the assistant and the receptionist. I tell them I'd much rather discuss the issue with Carl Herrera so he can help me figure out when he could do the remainder of the adjustment on this feeling. He calls me back and says that I need to go see a root canal specialist to get a second opinion. I expressed to him that I am not having root canal symptoms, and continues to talk over me. I finally say I am the patient and I am telling YOU what is wrong with MY tooth. He says not my problem! I have enough time on my hands to fight for what is right, so I will proceed with taking legal action against Carl Herreras practice. If you provide a service for people, and you mess up you should correct your mistakes at any cost. Since you did not, I will receive a refund of my money spent the legal way.

Best dentist around. I have never had good experiences at the dentist until now. I recommend him to…read moreeveryone I know. Dr is fantastic and so is the entire staff.

I am scared of Dentists a friend told me about this place... The Dr is nice and tells you what is…read moregoing to happen. I had a deep cleaning the lady was very gentle and nice. Not one little complaint about this place. I am making my third appointment right now, this is a Big deal for me since I am so scared of Dentists it took me 6 years to go back to a dentist!! Glad I found this one!

My Son has his first visit to start his treatment yesterday having an Expander put in. There are…read morenot enough good things I can say about this office, atmosphere, staff and quality of work done here. The waiting room alone was very enjoyable for the kids with little tablets to keep them distracted during our short wait. The moment we walked in the staff was all smiles! When we went back, Dr. Booms came over and greeted us and we were made to feel so welcome by all the staff. Amber was treating my Son and was so careful to be sure he was comfortable throughout the placement and I understood what was expected from both of us once we got home. We look forward to our future visits and getting to know the team even better! Highly recommend!!

The car salespeople of orthodontics…read more Technology and equipment: 5 Stars Sales technique and service: 2.5 Stars Dental Tech service: 4 Stars My overall rating took these things into account. This place is beautiful. The waiting room is huge and spacious, with tons of entertainment for children. You notice this right away. They also have a couple of TVs too. For the adults, they have a whole coffee bar set-up too. Overall, the look and feel are pretty welcoming..even for someone who dreads any appointment that deals with teeth. The other thing that I found really inconvenient was that they schedule their appointments starting at 9 AM. However, (I think) each morning they have a team meeting that ends at this time and every single time I've come, I've waited because they weren't done with their meeting. Again, this is only a handful of times and one time I was a bad patient and was late for my appointment. But, they should really re-think this process if the timing doesn't align correctly. I was referred here by my dentist. I was interested in Invisalign or a solution for my teeth shifting after years of not wearing my retainer. I booked an appointment and was seen fairly quickly. I don't remember the sales gals name, but she was in fact just that, all sales. She scanned my teeth so they would be on file -- super cool technology -- then asked the Dr to come in a look at my teeth too. The Dr was honest and said it was really a cosmetic decision, but there was no medical reason my teeth needed Invisalign and for the cost, it really was my decision. After she left, I sat down the sales gal. She went through my options and told me the pricing. She told me the payment plan I could have, she told me the retainer option and the Invisalign option. Plus all the added offerings and warranty's should I decide to move forward. She set me up with an online account to review her proposal and said to accept it to move forward. I could do either option. However, never once did our conversation discuss only one bottom retainer or one bottom Invisalign. Our discussion, from my vantage point, was ALWAYS about a pair. A set. She knew I'd make my decision and then set my FSA/HSA to accommodate my financial decision. This sales technology is kinda cool, but when I tried to use it, it didn't feel that way anymore. Even though we discussed different options, the only one showing was Invisalign. I didn't want to accept, in the event I was held liable for that purchase. But in the end, I did and made a note that I wanted to move forward with the retainer. I scheduled my appointment to get fitted. Again, it was another sales pitch. They made my temporary retainer which was a really cool thing too. And she told me it was going to be $450 for my bottom retainer. I came in assuming it was $500 for the set. I told her this and she basically said nope, its $900 for the set. Do you want it? Of course, I want it. I don't want my teeth shifting. I was really angry, because I put $750 total for the entire year, assuming $500 would be for the retainer. So, now I drained my account and had to pay more. They were kind enough to let me pay the balance when I picked it up after the rest of my HSA kicked in. She literally asked me if my teeth have shifted. Like I would have any clue if they actually shifted since the last time they saw me. I told her this and that I thought they hadn't, but I wasn't sure. She then said, okay we won't take impressions and use your original one to make your retainers. As I was leaving this appointment the receptionist said she would email me a receipt. I never received it. I had to call in weeks later to ask for it, so I could submit online to my FSA. Then I came back in to get my retainers and they had accidentally made two sets. So, they gave me that one too. I appreciated that. I got more than what I paid for. But overall, this wasn't my favorite experience nor am I that enamored with this practice. Many of my friends and family are, as they've responded to my social media posts. I don't have to go back, so it really isn't an issue, but I'm not sure I'd recommend anyone go here. Their business seems to be thriving, so the attention to detail doesn't need to be there...I guess... Don't let aesthetics fool you here.