Worst single medical experience I have had. Stay far away! As a new patient they first rescheduled on me last minute then they had me go through a very in depth exam when I asked to get a cleaning. They left me sitting an hour in waiting room behind scheduled time. They then proceeded not to do the cleaning I had scheduled for and tried to sell me additional services while I was sitting in their chair. They said the whole time you have great coverage and proceeded to try and sell more. I walked out thinking I needed to visit dentist again. I wasted a ton of time and did not get a proper checkup I trusted. read more

New to the area and brought three of my kids in for a cleaning. Dr. Ahmed and team were so gentle with them and the office staff is super friendly. When I went back for my own cleaning my three year old cried because HE wanted to get to go back to the dentist :) read more

Very poor follow up by the front office to the point of being almost non existent.. This certainly gives pause and thought to the care one might receive. read more

The team here always does a fantastic job. Everyone is super kind and very knowledgeable in what they do! Special shoutouts to the manager Kevin who always goes above and beyond and Dr. Alani who is very kind and thorough. read more

Staff was very friendly. They were very informative and caring about detail care plan. Office was clean. Very professional! I would highly recommend coming to the office. read more

Spoke to dentist / owner of business. Very rude. Told me it was all my fault and to go to another dentist office. This was after they billed $1300.00 for X-rays to my insurance company!!! read more

Let me just by saying this office impressed me by the way they take care of their patients. Yesterday I had appointment to get established as a new patient. The doctors and assistants were such sweet people and know how to treat their patients. read more

First off staff and Dr. Alani are super friendly a good experience at the office. Unfortunately, they are unable to perform the basic task of a 6 month cleaning. All they want at this office is to up sale you. Refusing a prophylactic cleaning until I pay the $1500 "deep" cleaning? Blows my mind! Might as well stop brushing my teeth if I don't floss every brushing. I've spent a lot of money on other procedures at this place. But today lost a patient for sure. Good people, but STAY AWAY unless you want a sales pitch every visit. read more

Just had a check up there this afternoon and Dr Ahmed was incredibly professional and just a delight. She was a breath of fresh air the way she handled the visit. Her assistant Andrea was extremely pleasant and the entire office staff was very attentive and super nice. I have been going here for years now and this is the first time I've written a review. That's how amazing this visit was. read more

Granite Bay Smiles Dentistry was very helpful with some historical emergency work they preformed.

I am very happy with Granite Bay Smile. 9 years ago I used to come here but then they sold it to a not so nice dentist and I stopped going. Last month I had a dental bridge fall out and it was put on 9 years ago at Granite Bay when they were good. The Dentist I had been seeing up to now whose office is in Folsom would not even see me. His staff said they did not put it in and would not help me! I remembered I had the bridge made for me at Granite Bay. I called them to see if they would help. I was very happy to learn the office is now under a new owner. They saw me ASAP and made me a new bridge. The staff is great and very helpful, the office is now welcoming and Dr. Zeyad Alani could not be kinder or more gentle. I will be going here from now on! read more

I saw Dr. Alani who first saw me on Tuesday as I had mouth sores from the trauma of my tongue hitting an old metal crown. He was able to get me in on Thursday and replace that crown with a porcelain crown. He and his staff were wonderful. He was very warm and put me at ease. He was very professional and did a great job much quicker than I expected. I was very pleased with the experience and absolutely recommend Dr. Alani, if you want a combination of personal and professional. His office staff were equally an enjoyable experience. Lucy, the manager, checked my insurance and explained the procedure. I was very pleased to get in so soon and complete the procedure in one day. I will definitely keep coming back. read more

From the front desk people, the X-ray gal, the dental assistant and the Hygienist and then finally, the Dentist himself, Dr. Alani, they were all wonderful!!! The Dentist explained everything that he was going to do and went over all of my options for the Crowns I needed!!! I decided on the one day deal, so that I don't have to have a temporary and then come back in 3 weeks!! I have tons of confidence in my Dentist (Dr. Alani) and what he recommended for me to do!!! Thank You!!! read more

I just started going here and so far I love it! the staff is amazing! also big thank you to my RDH Sheetal Patel she is outstanding!

I'm a new patient, needed an emergency crown replacement and my experience couldn't have gone better. Everyone was so accommodating, from Kevin at the front desk, the dental assistant Abbey, the very kind Dr. Alani himself, and Cynthia who checked me out after the procedure, all contributed to the friendly, professional atmosphere. This will be my dental home going forward. read more

I don't know how they have as many stars as they do, it says they only have 1 negative 1 star review. But I've gone through the reviews and there is a 1 star every 3 to 4 reviews. Went there cause my tooth was broken. Had to go to 2 different consultations at 2 different locations. They said it could be saved by a root canal, I have had nothing but bad experiences with root canal so I opted to have it pulled. Dealing with the pain for over 2 months, jumping through the hoops. Finally the day off they want to charge me a extra 300 dollars, for aleveoplasty. Which is to smooth out any jaged bone fragments. I have had many teeth pulled and never had a problem like, or been charged for something like that so I refused it. Low and behold part of my the bone is sticking out of my gum. You think that any responsible dentist would make sure there are no jagged bone fragments and just be a standard part of extracting a tooth. Then I decided I would give a root canal a try for another tooth. They won't do it without this expensive type of x-ray. They try and charge you for rediculouse things that are not covered by insurance. I won't be going back there. Back to my old dentist where I knew what to expect. Even though they only do one tooth at a time. read more

Great work and people at granite bay smiles. The assistant who worked with me was so kind and the hygienist Sheetal was very good with my cleaning. read more

I love this office and all the people who work there. Dr. Alani is very patient and kind and also has a fun sense of humor. I love that every service I would ever need can be found in this one office. They are great people who care about their patients. I feel blessed to have found them. I also appreciate that they all seem to enjoy working there and with each other. read more

Dr.Alani is a great Dentist He's been very informative about different options and very pleasant to be with . Hygienist Nada is also pleasant and very caring. Front desk staff are all great and very accommodating. I highly recommend this office! read more

Hello, I'm sure things have changed here but my experience was not great. I have already left a positive review long ago so I'll balance it out with this one. I received a rear molar crown with their in house "crown", it fell off within a short while. I went in and had it "glued" again. A few months later, it fell off again. I went back 7 or 8 days later (I was on vacation) and they cut my gum back, cleaned up the tooth readjusted the surface area, made a new crown and sent me on my way. It has been weeks now and I'm having to take switch between ibuprofen and Tylenol all day everyday. This is not good for my health. I deleted much of this review as I felt it would or could end someone's job at this office. I will only say this, if you act pleasant and tell me you will get back to me for the 3rd time because you understand the urgency, then just do as you stated you would. People are kind until they are brushed off especially when in pain. 6 months later, the crown fell off again and this time I swallowed it by accident. It's a molar. I now go to Oak Leak Dental, these people are amazing. My experience was so bad I went to ripoffpreport dot com. The name at the bottom of granite bay smiles website is, you can do a search yourself. Oh yeah, and they always up sale, always. Brian Buehler DDS, HIGHLAND DENTAL GRP, read more

If anyone needs a new dentist highly highly recommend coming here! Ive been to many dentist throughout my life and I've had such bad experiences with each one. I finally found one that I trust and truly appreciate! Dr. Alani is so respectful and kind and takes time to explain everything to you and just has such an inviting energy. He's professional and very knowledgeable and for the first time ever I don't feel like i can't trust the dentist. He takes time to talk to you and go over everything whereas in the past the dentist barely speak to you. The staff is super friendly and the office is clean and professional. read more

Came for a routine exam and cleaning appointment and left with no cleaning and a $1000 quote for one (with insurance). I'm 25, have had orthodontic care and have healthy teeth and by the end of this appointment the dentist had somehow convinced me I needed intensive cleaning. I called another dentist office for a second quote, and they reassured me of what I already knew. I was being severely upsold at this place and being scared and pressured to do intensive work at high cost. If you choose to go to this dentist, make sure you get a second quote. If it seems like they're trying to sell you something, they probably are. read more

Love everyone here . My family has been going to them for years they are the best! Always friendly staff

I have had the best experience working with the dental team here. Hygienist, Sheetal, has provided me with excellent guidance on my oral care routine that has greatly improved the overall health of my teeth and gums. Highly recommend you request working with her! read more

I've had a root canal where the novocaine didn't kick in that hurt less than dealing with this clown of a "doctor". If you wanna be up charged on EVERYTHING. Go see Dr. Alani. His solution to your displeasure is to charge you more money for a better service... why would I give you more money when I'm not satisfied RIGHT NOW?!!! I had to get a $1400 crown charge reversed because the temporary is a joke, and I'm almost to having to eat liquids because I can't chew with that side. THANKS DR ALANI!!! I didn't like the stayplate he ordered for me... "I can get you a partial denture instead!" No I want the stayplate I had before, not be charged for something I didn't even want.... read more

I came in and had my cleaning done with Sheetal. She did an amazing job! Doctor Alani and all of his staff went above and beyond to make sure I was comfortable. If you're looking for reasonably priced dentistry and friendly staff this is the office for you! Thank you Granitebay Smiles! read more

The BEST office Ive ever been to!!! Dr.Alani and his assistants took the time to make me feel super comfortable and I had an amazing experience here! I would recommend this office to anybody!! read more

a new owner has bought the place and has given us a 5 star experience. we are so happy with doctor alani. He is very nice and friendly. his work is also very very good. the associates are also very nice and attentive. The office has became more organized with doctor alani and more clean. We give granite bay smiles a 5 star with the new ownership and recommend it to other people. read more

Terrible customer service. Constantly upselling treatments and services while they have you captive in the chair. The dentist talks down to the patient and the whole thing feels very much like they view the patients like livestock. They are all about the money and don't care about the patients or their time. I've since switched dentists and would never recommend this place to anyone. read more

Excellent care!! I had an emergency extraction, which required a lot of time and work. 4 hours as a matter of fact. Everyone was kind and caring. I highly recommend this office! read more

Lies she covered herself. When you read her info why she likes her job I'm one of the patients she describes. Where is Lucy Esmeralda Smith? in the sky with diamonds perhaps. From cheating people like me. Kevin answers as the new office manager only to insult me with a soft voice because they have no integrity but to think I'd come back in. Oh, he sighs like he cares and wants me to believe Dr. AlainI does. Delta Dental USA investigated and found me drastically overcharged! Watch yourself. I have no warranty on bridge placed in my mouth and another dentist will be hard to trust. I was so excited and wanted the world to know so now the world needs to know the truth. Dentist like this surely train on how to do this and if not caught get rich. What is worse the staff must agree in it. What a team of thieves with a smile...a smile generation. I'm informing everyone I can. Their stars must diminish as it was God Who put stars in the sky and not for evil reward. I want the bridge out my mouth. This experience affects my health in every way possible. I'm 71 years old. Fixed income retired. Not in good health. I am convinced they picked me to make a fool of. We will see. Shame on you Lucy. Shame on you, Dr. Alani. Each of you there who supported a lie; deceit. Abby XRAY person who said she offered me help and I said no. This Dentist office is noted by Delta Dental Insurance. Mine is AARP Delta Dental USA because I'm a Veteran 1970 USAF WAF and a former spouse. SHAME ON YOU ALL! read more

Went there for some dental work. They quoted me approx $4000 for a root canal and extraction. I talked to the insurance and they told me that my copay should be $516 and no more. If I had not talked to the insurance company, they would have charged me $4000. Big ripoff. Check with your insurance. When I told them the preauthorization that the insurance company had sent me, they said they cannot do it for that and charged me a cancellation fees of $250. read more

Amazing, Professional, Clean, and Efficient. I was terrified to get my upper wisdom teeth removed- Everyone here handled my appointment with politeness and were dependable. Definitely coming here for all my teeth needs. Thank you! read more

Dr kahbody is absolutely amazing. Dentist day means nap time for me. Yes she is that good! Thank you and your amazing team you are simply the best! read more

Several years ago, I would have given this office 5 stars. They've gone down hill. I've been going to them for about 8 years or so. I won't be going back. Their quality of work is still as good as it always was, and the staff are still friendly and competent. However, they no longer seem to respect their patient's time, and I no longer trust them to do what's best for me. They seem to value money over their patient's best interests. They called to reschedule my appointment with my hygienest three times. Every time they did that, I had to go back to my boss and request different PTO. Thats embarrassing for me. One time I can understand, but three times? I chalked it up to COVID-19 staffing issues and tried to be understanding. Things are crazy right now. I get it. My wife broke her tooth on 9/24/20. I called them, explained that we wanted to get her in ASAP. This was a big deal for her. Who wouldn't be mortified to smile with a broken tooth? So they scheduled her for Monday 9/28 at 3:30. Then they called Monday morning saying that the doctor had to leave at 4, so they needed to either have her come in earlier, or reschedule. I wasn't happy about that. They tried to reschedule her for a morning, but we wanted her in ASAP, and she can only do afternoons this week until Friday. So, they scheduled her for 3:00 9/29. Tuesday morning, same thing. They called trying to reschedule her for the morning. I was pissed. She's a working person with a job, and her job requires her to give two weeks notice for PTO. That's how it is. If you can't accommodate an afternoon appointment, then you should say so upfront, and we can find somebody else. So I called them back to complain, and magically, they put her back on calendar at 3:00. Here's where it gets really unfortunate, and why I won't be coming back ever again. They told my wife that she needed a root canal. They wanted half of the co-pay upfront. Okay, that's fine. But, I knew that we were going to get a second opinion. Unnecessary root canals are the number one way that dishonest dentists scam people. I asked the appointment setter if we could get a refund on the deposit if we got a second opinion and decided that the root canal was not going to be necessary. She told me, and I quote, "If you're not sure you want to do the procedure, then we shouldn't schedule the appointment." Say what now?? Pretty obvious what they're doing. Won't give you a straight answer on getting your deposit back if you change your mind, and forcing you to pay half up front. That's a salesman tactic, and that shouldn't be what you have to deal with when you go to the dentist. Wife went to a different dentist today 9/30. Root canal was completely unnecessary, and she now has a filling that cost a fraction of what a root canal would have. If I hadn't been wise to dishonest dentistry tactics, we'd be out a lot of money. And more importantly, my wife would have gone through a really painful procedure that was completely unnecessary. Granite Bay Smiles only cares about their pocketbook apparently, and they don't seem to respect people's time either. This office is exactly what you should avoid when you look for a dentist. I'm sad they went this direction. They used to be a quality dental office you could trust, but not anymore. read more

They seem to try to upsell every procedure. Come in for a cleaning and they say periodontal work.l is required. When I got the estimate the morning of it included nearly $700 worth of laser treatments. Once I challenged that the price came down. When I was in the waiting room another patient was facing the exact same scenario. So that's business as usual for them. They appear to be short staffed also. Forever on hold. One person up front is doing everything with no help. I am going to a different dentist now and the way procedures are offered is like night and day. read more

The only positive part of my visit was the hygienist was a very pleasant person. I had a similar experience as Ariana C. I have a Medicare HMO plan, a fairly recent development of them covering some dental stuff. These folks did a fancy dancy type of x-ray for which they billed several hundred dollars, which my plan now says is only supposed to be done for people with far worse dental issues than I have. They billed Medicare $1301 and were paid $179. Initially, the plan identified $674 as my "share" of their bill, but that is being disputed. The plan (UnitedHealthcare) included $404 in the $674 figure but it was for a portion of the X-rays they now say shouldn't have been done. I suspect the favorable reviews are fake. Stay away! read more

Just for short do not go here. Go else where. Incompetent dentist and fraudulent with billing.

By far the best dentist office ever. It's an hour from where we live but well worth the drive. Dr. Alani is amazing at what he does and truly cares for his patients. Abbie, Bea and Shaiena are great assistants and always make sure my mom is comfortable. And the front office girls Lucy and Heather are so sweet, patient and kind. Book your appointment you won't regret it. read more

I put off finding a new dentist when I relocate from San Francisco. I am only human, after all... As is par for the course, there came a point where my teeth would no longer be ignored. I found Granite Bay Smiles through my insurance carrier. I really couldn't be happier. I got a full crown in just two hours! Yep, no multiple visits, no goopy molds, no yanking on and off of temporaries. That was wonderful but, here's the thing: Dr. Kahbody is a MASTER of anesthesia. No Kidding! Her actually administration of the medication was incredible, I felt not even a pinch. Because there is a small waiting period when the crown itself is being created, they kept checking to see if i was still numb. I mean KEPT checking. The new dental technologies are great but, in the end, it is the doctors, technicians, and front office staff (like Colette!) that make a practice great. Granite Bay Smiles is great. read more

Granite Bay Smiles Dentistry - Smiles are invaluable!! - General Dentistry Near Me - Roseville, California