i cannot say enough good things about this wonderful doctor! I am blessed to find such a kind,…read morecaring, intelligent doctor who makes me feel we are a team, working together for my good health. Dr. Messer never seems hurried in our appointments and always listens closely to whatever I need to inform her of. She is very thorough. Dr. Messer is available for appointments and also quickly responds to messages through the MYChart system. I highly recommend this excellent primary care doctor. Marsha Burt, Raleigh

Excellent experience at Duke Otolaryngology of Raleigh today. I went because I was experiencing…read moresome minor ear pain after I had a cold. I got an appointment right away; wait time when I arrived was reasonable; from the front desk staff to the nurses and physicians, everyone was personable, friendly, professional, efficient and highly competent. My visit far exceeded my expectations, I highly recommend this practice - would give it more than five stars if I could!

These doctors are very wonderful. If you are visiting this site for a review on care, they take…read moretheir time and are much more flexible than any that I have seen. Yes the parking deck and trying to find the building is difficult so please follow the direction to arrive 30 min prior to find your parking and location. Due to all that, there are wait times. It's not really an issue when you factor in the above said things. I understand.

I would not recommend that anyone see Dr. Gupta. To be frank it's disheartening that someone such…read moreas him is practicing medicine as he has absolutely ZERO tableside manners. I had a bad experience from the second I walk in the door. To start the receptionist was very rude, the waiting room was overcrowded with barely enough room to sit and then I had to wait 40min after my scheduled appointment time to be seen. From there the first lady that brought me back to the room was kind and understood my frustration and explained they were nearly double booked for every appointment that day which is understandable. Once I saw the doctor he walked in the room and did not even introduce himself, he immediately just started reading my referral. From there he grabbed his otoscope and checked my ears, then sat in front of me without saying a word and stuck a nasal speculum in my nose, propped it open and blew gas in my nose with ZERO warning or explanation of what he was doing. He didn't greet me, didn't explain he was about to begin the inspection, didn't walk me through what he was doing and explain that it may be uncomfortable and smell/taste odd, he didn't say a word and immediately went into it. Secondly, when it came time to scope my nasal cavity he did the same exact thing, grabbed his tools and didn't explain a thing to me. He asked me for consent for the scope using the medical terms (I'm assuming for billing purposes) but never explained what he was about to do. I knew so little that I was opening my mouth because I thought he was going to scope my throat, it wasn't until he was 1 inch from my nose that he goes "oh no its going in your nose" then 1 second later started snaking the scope up my nasal cavity. I was so ill-informed I thought he was going in my mouth.. Then as I was wincing from being uncomfortable, rather than comforting me he proceeded to tell me that "it isn't that bad." The entirety of my consultation I couldn't get a single word in as he over talked me every time I tried to engage with him. Tried to explain my sinuses, over talked me then later asked if I have sinus issues. Kept giving blanket statements like "tell me more" with no elaboration as to what he'd wanted me to expand on, seemed more like it was self validation to feel that he was trying to let me talk but was ingenuine and had no direction. The icing on the cake, after I left the office I received a notification that they had filled a prescription for me for an ear infection - I later found out this was an error. This seems to follow suit with their quality of care. Having family in the healthcare system and being engaged to a doctor I understand some things happen but this was exceptionally poor service. I've sat through white coat ceremonies and he took a pledge that he is not upholding as this is far from the best care he can provide. He was rude, arrogant and clearly had no desire to hear my story and understand what I was experiencing. He just wanted to read my referral and rip through it. I'm sorry but this is a private practice specialty, not the ER. If he is overwhelmed it is by his own doing. He clearly has a god complex and thinks everyone is beneath him. People like this SHOULD NOT be practicing medicine. I will not be moving forward with care here and will be canceling my CAT scan appointment. I would highly recommend another practice, a good friend of mine just referred me to Raleigh Capitol Ear Nose and Throat. I would recommend you take your business there as he has nothing but great things to say after having a successful surgery.

The care Crystal provided was beyond amazing. I've never felt so at home in a doctor's office…read more Jacqueline was very knowledgeable and took the time to thoroughly answer all of my questions.

I've had the privilege of working with the most exceptional doctor who genuinely listens. The…read morecaliber of care he provides is consistently outstanding. He treats you with compassion and understanding, free from judgment. Whenever I need guidance, he's always just a call or text away, offering reassurance and support even on weekends, and has consistently exceeded my expectations. I entrust him with my well-being more than any other doctor I've encountered, and I consider him one of the finest psychiatrists and individuals I've had the pleasure of knowing. By removing the stigma associated with mental health, he empowers you to feel valued and respected. I doubt I would have found another doctor who could have helped me navigate the challenges I faced due to previous experiences with other doctors and medication. He's made a profound impact on my life, extending far beyond emotional support to physical well-being.

Where do I start?…read more Let me start by saying I can't say enough good things about Doctor Sopko and his staff. His office is staffed by very professional people and runs like a well-oiled clock. Very organized. How it all started. On Saturday I was experiencing mild tooth discomfort, but by Monday I needed an emergency dental appointment. My dentist, Dr. Yiming "Jimmy" Zhang, whose office was closed and scheduled to be closed for the next few weeks, graciously came in and opened the office just for me. He quickly determined that I needed to see an endodontist--and not just any endodontist. He called Doctor Sopko and in my opinion, Dr. Sopko is the best. He strives for excellence and has a compassionate, patient-centered approach. He is a advocate for community care and has been a cornerstone of Wake Smiles, where he has provided his professional services since 2006. In addition he also serves as the Vice Chairperson of the Wake Smiles Board of Directors, helping to provide dental care to those who otherwise would not be able to afford it. He also has an advanced certification in Endodontics from the University of Maryland. He has a gentle demeanor and high-quality outcomes, is concerned about his patients' comfort and well-being, ensuring that every individual receives the highest standard of care. He has all the latest advancements and equipment in dentistry. Doctor Sopko was out of town when my dentist called him and would be returning later that night. An emergency appointment was set up for Tuesday at 12:15P when his office would be open and you can bet I cleared my schedule and I was there. First impressions are very important and Nikki who is the patient coordinator certainly had that in spades. She greeted me with a smile, made eye contact with me, listened to what I had to say, acknowledged she heard what I said, responded accordingly, and used my name. Even though I had an emergency appointment she or any of the staff didn't make me feel like I was an inconvenience. I sat and waited and shortly my name was being called by Zoe, Dental Assistant I. She walked me to the room where all the magic happens and sat me in the dental chair. Her demeanor quickly put me at ease. She had good people skills, explained what was happening, what was going to happen, and what I needed to do when I left the office. Doctor Sopko determined which tooth it was and set me up for the root canal right then and there. During the root canal Zoe was right there next to Doctor Sopko but they were so much in tune with each other it seemed like only one person was working in my tooth. What a great team. When it was all over I was given instructions by Zoe and now have an appointment with my dentist to get a crown on that same tooth. Life is good!

Dr. Sopko is thorough in his analysis. Skilled in his specialties. Communicates well. He and an…read moreexcellent staff are responsive and good listeners. Both my wife and I would recommend.

Excellent!! doctors!! and thank you!! so much for all the help over the years!…read more Many Thanks! Zack

Just moved to Cary, North Carolina from Chesapeake, Virginia. My first visit to establish a PCP…read morerelationship. Good session with Dr Scott Brundle. Very personable and very thorough. I have my PCP.

The care received from the providers are great however the front desk staff not so much. I called…read moreto make a follow up appointment and when I got through I was asked if i was aware that i had a bill left over from my initial visit. 1. I have insurance Blue Cross Blue Shield PPO and have not lapse insurance in I do not know how many years, so this shouldn't happen from a primary care appointment. 2. I gave them my insurance card when i came in and they input my information. 3. they never called me to notify me that i had a bill or sent out notification that i had a bill, so how am i to know i have a bill. 4. I am also a patient access front desk staff for a hospital and am well aware of the no surprise care act where you should not have services rendered and be unaware or surprised by a random cost or bill. Next problem is i was instructed that my insurance company did not pay out after the claim for services were sent in, and that i should call my insurance company, this is also not something I the pt should be doing, but i called anyways and found out nothing was ever recieved by this place. so now i call thier billing department with my bcbs insurance rep on a 3 way call to straighten out and find where the disconnect is, ofc it was on the pcp side as they switched the last two numbers of my policy number when inputing my insurance information. Next problem i have been calling for 3 days straight trying to find out had the issue been resolved and i was also going to schedule my mother a new patient appt for the same day as my upcoming appt. every time i call i was told to hold not asked if i could like the proper protocol but told to hold and immediately placed on hold, ALL 3 TIMES!!!, by the last call i asked her not to place me on hold and she still did, at this point i am now calling to check the resolution of the bill and also to cancel my upcoming appointment as i have lost interest in continuing care with this PCP office strictly off the front desk incompetency alone, to no avail i cannot get them to stop placing me on hold.

A great practice, from the front office to the physicians. Everyone I have come in contact with…read morethere really cares. I see Dr McMullen, and he is wonderful. I highly recommend them, especially if you are tired of navigating the big networks.

I didn't get to see the physician. Called to make an appointment and the receptionist was very…read moreshort. I was going to continue making the appointment until short became rude. This did not make me feel very or comfortable. First impression of the practice wasn't ideal so I chose not to make an appointment So I decided to call back and got a different receptionist. She was great. The visit was great. Dr and nurses made me feel very comfortable. Will continue going.

I do not go to the doctor on a whim. In fact, given the choice between a crawl through a mile of…read morehot coals and visiting a medical facility, well, break out the BBQ sauce. Still, sick happens, so when I was finally fed up with years of sinus infections, I ended up at Carolina Ear Nose & Throat. I found the examination (if you'd like to call it that) brief, and the doctor really didn't seem to want to listen to what I'd been going through. He simply decided I HAD to have a cat scan (which my insurance would not cover), and then we'd "talk options." I felt rushed through and not "heard." And when I found out my insurance wouldn't cover the cat scan, I decided to chalk it up to experience and move on... then, I got their bill. It was, excessive. For taking a "brief" medical history and looking up my nose for 10 seconds, excessive to the extreme. I contacted them, asking if this was my out of pocket after insurance, and I was assured it was, however they would be happy to accept payments. Fine. I made the first payment last month, and was about to make the second one this month, when I saw they had marked me "past due" and were mentioning collection! I immediately paid them off and hope this is the end of it. In the end I feel like they were more interested in spending my money on tests and less about helping me get better. At least for me, this was not a place to find solutions to my sinus issues.