I had two old clocks that needed repair, including one from India that I wasn't sure could be…read moresaved. A woman and an older gentleman helped me -- both were sweet and attentive. The woman was honest that she wasn't certain she could fix the India clock, but promised to try. A couple of days later, they texted me to come pick it up. To my surprise, the clock from India was fixed! I was thrilled and full of joy. I'll definitely be back -- I have another clock I want to drop off and see if they can repair. Highly recommend this place.

My father-in-law gifted me a 1950s Rolex Oyster Perpetual as an engagement gift. It's an antique…read morewatch and needed a good servicing, and I brought the watch to Scarsdale Clocks, and it has honestly been one of the worst service experiences of my life. There's too much to write about every interaction, but to highlight: 1. The owner, Walter, is extremely rude, condescending, mean spirited, and unprofessional. He turned every conversation into an argument, and he made vindictive comments, like "now you can tell all your friends you ripped off your local watchmaker" to start off a conversation about price - never a productive starting point. 2. They constantly broke their own standards and promises, which made for a very frustrating experience. Told me they'd call in two weeks, never did, then got angry when I would check in after 3-4 weeks. This happened multiple times. They replaced parts when they told me they would consult me before replacing any part. 3. They told me it would take 2 weeks to service, but they had my Rolex for 6 months, and I had to return it once because they created a new problem after the first servicing. 4. They refused to show me any proof of replaced parts, while claiming they were all Rolex parts. I originally did not plan to write this review, but Walter added one last rude comment as I was leaving, so I wrote this review to spare others of my extremely frustrating and demeaning experience. Avoid this repair shop.

Very disappointed with this place! I came in on Christmas Eve looking for a ring for my husband. I…read moreeven said how picky he was. They didn't mention once how they had a no refund policy that I could only exchange or get store credit!! So I come to return it and they refuse saying I can exchange it. What's wrong with your jewelry that you won't take refunds? What a waste of 90 bucks!! Update after response: As you can see from my first review I am adding on after the response. 1. I clearly stated that I was offered store credit or exchange. 2. Great that it's posted on a receipt that is given AFTER purchase. That's super helpful... 3. When I bought the ring I wasn't near the register. 4. I made it clear when buying the ring that I didn't know if he would like anything and said I would ether exchange it or return it. Going into detail saying I would get his mother in Turkey to find the ring he wants if he doesn't like these!!! Where it was NEVER SAID returning wasn't an option!! 5. I never said there was a defect with the ring!! Just who knows what is wrong with any of your jewelry for having such policy. 6. Yes I choose nether because I didn't want any of those options. What give you guys more money for something we don't want!!

Even though this location is closing the staff was awesome and super helpful…read more Even replacing a toy watch that got broken just after we purchased it.

If I could give 5+ stars, I would! Jonathan traveled to my…read moredad's home and was able to fix his 4 clocks. He was prompt and courteous and an absolute gem! My dad's clocks stopped working over the past 2 years and he is now 81 so didn't have the capacity to fix or find help. I found Franklin Clock Shop and it was just what we needed. Now the "clock parade" as I affectionately called it when all the clocks start chiming rings again! THANK YOU!!!

Fixed a very important clock for me. Helpful and reasonably…read morepriced Thank you. Nice staff

Matt and Mike where both Patient and thorough. It's really the people that make the difference. All…read moreof the staff are incredibly kind and talented at their craft. The combination of staff expertise and kindness's along with the over all quality makes shopping here a perfect experience.

I was so impressed with the professionalism and dedication of Wilson & Sons Jewelers last summer…read morewhen I traded in a gold watch and purchased my Tudor Black Bay S&G that I returned recently to purchase my first Rolex Date Just. Matt and his staff couldn't be more professional and made the experience very pleasant and rewarding. Just today I went back to have my Rolex adjusted and although I asked to purchase a extra link, the sales representative said I didn't need one and had the watch adjusted to fit perfectly without any extra costs. This type of business practice and customer service is the reason Wilson & Sons will continue to have my business. Thank you.

This is a gentleman watchmaker was both professional and expert in his approach to the two gold…read morevintage pre WWII watches I gave to him to repair and service. I could see from his display that he handles modern watches too, but I went to him to revive these family treasures. He replaced hands, glass tank crystal, and engraved ornate script initials. I recommend him without reservation.

Old school craftsman who was able to fix my watch on the spot and for a VERY reasonable price. He…read morehas a space within an old school shoe repairer. Nice to know we can still find that sort of thing!

Great experience working with this jeweler with my late dad's jewelry. They treated the piece with…read morecare and respect understanding the personal value behind it. They were patient, knowledgeable and took the time to listen and explain my options without any pressure. They really came through for me. I truly appreciate the professionalism and would highly recommend them to anyone looking for a jeweler they can trust with meaningful pieces.

Recently acquired this beautiful Lange from Tarrytown. I've dealt with a good number of watch…read moredealers and would say this was a top notch experience. Their communication was fast, the pictures and description were accurate, and they were quick to ship it over safely. Definitely will favor them again next time they're carrying something I'm looking out for.

Great business; helpful staff, wonderful showroom…read more I was trying to buy an engagement ring a few days before leaving for Europe. Tony and Louisa are such great people; they showed us several options, and made us reasonable offers. Come here and pick out something special!

Tony and Luisa were great in getting the right wedding bands for us. I got my fiancees' engagement…read morering there, and she couldn't have been more ecstatic about it. When it came time to get bands we went back to New Rochelle, and were not disappointed. My wife's wedding band needed to fit under her engagement ring, and I had a unique band design. Luisa worked with us to get the perfect rings at great prices. We both got compliments on them. Recommend them whole heartedly. (Photo is of our rings by our photographer).

They're charging $200 a gram, not at all worth it when gold value fluctuates. My fiancé went in…read morehere to get me a chain to go with a Virgin Mary pendant he'd gotten me in the city, guy charged him 1400 for a BABY rope chain. 17 inches, around 6 grams. He was just excited to surprise me and took the price, but I wouldn't have let him had I been there. I'd return it if I could because he paid cash but, not possible. Wouldn't recommend this place.

A full service jewelry store with quality jewels and jewelry. Jewelry is beautifully displayed and…read moreshowing a wide variety of necklaces, bracelets and rings. It's a beautiful store and you'll notice immediately that the jeweler takes excellent care of his stock. The proprietor is knowledgeable and skilled and honest. That is very important because you are spending big bucks and often jewelry bought is for a loved one. So you want the best! This store offers the best. The jeweler is a very nice person and welcomes all people without a hint of an unpleasant attitude even if you don't buy something. I believe in supporting neighborhood businesses but only if it's earned. The owner of Crosby Jewelry has earned my respect and money.

My wife ha broke one prong and bent anoone on her wedding ring causing the diamond to rattle in the…read morecrown. Andre told me that his repair guy Noah can rebuild it for a friction of what it would cost to replace the crown. I'm truly grateful for their commitment to what I consider to be " Great Customer Service " I highly recommend Tres Magnifique Jewelers.

Awesome, and fast service on my watches' batteries replacement!…read moreOwner is very courteous, & accommodating. You should check out this store, as they have great selection for both contemporary, & classic jewelry.

I dropped off my daughter's school ring to be sized and a gold necklace to which needed to be…read moreentangled. I went back to pick up items they claim I picked up items which I never did. My daughter was ill and I wasn't able to retrieve items but they insisted I picked up items. I showed my receipt and told them I never did. This business is dishonest and unprofessional. If I could leave zero stars I would. This business needs to be closed down.

I have lived in the area since the 1970s. I have not utilized any other jeweler other than…read more"Obsession Jewelers" which was originally located in Crestwood New York and now located on Mill road in Eastchester, New York for all my repairs and new purchases. I give this Jeweler a Five Star PLUS rating and review. The sales lady Tracy and the owner are always so professional, experienced helpful, and patient. There is parking directly across from the store. Kindly Feel free to browse their website or stop in today to browse for yourself , a special occasion , casual or a holiday gift. Most recently I had a beautiful cubic zirconia bracelet from my dear and recently passed mom that needed to be adjusted to my wrist. I brought it in and it had to be adjusted a couple of times. The Jeweler was very accommodating and was happy to assist. I picked it up yesterday. It fits perfectly! I also saw a pair of exquisite blue sapphire earrings that immediately caught my eye in the show case window. Perhaps my husband will surprise me with them as a gift for my birthday in a few weeks! I always recommend this Jeweler to all my friends , relatives and business acquaintances. There is a large display in the showcase and around the store of very fine and casual jewelry pieces fitting for every occasion. When you have tried the rest now try the best! The number 1 Jeweler in the Westchester county area! Signed a very happy customer!