Wonderful!!! This is the place to go for watch repair. I brought in three "vintage" watches. The price was very fair, the work done was outstanding, and the warm, personable approach that John maintains is exceptional. If you need your watch repaired, this is where you should go. Even if you don't live in the area, it is well worth the trip. I wasted money and effort bringing these watches to other places before I found Brown Jewelers. Don't waste your time too. Just come here. read more

Great watchmaker! Brought several watches for sizing and batteries. Work was done competently and fast. Charges were more than reasonable. Highly recommended!!! read more

I'm not big into fine jewelry and didn't know where to turn when I needed someone to look at an antique pocket watch that was inherited but I picked Brown's Jewelers because of Yelp reviews. I thought perhaps all the good reviews were just a bit TOO good to be true but every good thing said about them IS true! I was blown away! My spouse was told that this pocket watch could not be fixed but John, the store owner, had it wound up and ticking in minutes! He was able to tell me some history on the type of watch it was and said that it could use a cleaning, but he in no way put pressure on me to do so. I opted to have it cleaned. It was repaired on time and under the estimate that was given. Additionally, there was a one-year warranty on the repair. What a gem! read more

Talk about old fashioned service! John, the owner, is frequently there and will always greet you by name and with a smile. His prices are good for being such a small store so far away from the jewelry district and his services for repairs are beyond reasonable. If you live in the area and need work done, this is the place to go! read more

Absolutely honest, quick, capable, and extremely reasonable for first-class work with watches, a Raymond Weil and a Tiffany Portfolio.

I have used brown's jewelers for over 10 years. They are great. Prices are good and the workmanship is amazing. They will make whatever you want and fix whatever you need You can't go wrong using them. The staff is always friendly and welcoming. It's like coming to the store of a family member Take a minute and stop in and treat yourself to a gift that will last a lifetime and then some read more

A long overdue review. I've bought a silver chain and bracelet here - both have held up over the years and they're happy to clean or fix any issue with either when I bring them in. My late uncle paid for the chain so there's a lot of sentimental value there. They're always fair and greet you with a smile and fantastic service. In the days of everyone shopping on Amazon and Groupon this store has survived for obvious reasons. Make the trip if you're in need of jewelry, watches or anything like it. read more

Among the last of the old-fashioned small shops run by an experienced watchmaker and jeweler that charges fairly, does good work, can perform the occasional miracle and isn't run by ripoff artists or one of the chains. Have patronized them for 5 years for small watch and jewelry repairs and have always been served well. Will be a sad day when the owner decides to retire or sell, because there will be nobody like him left. BTW, I live far away from Riverdale. This place, while not flashy or spruced up, is worth the trip. read more

Wonderful experience. Dropped off two watches and waited barely 10 minutes to replace both batteries and a band. Cost was very inexpensive. Friendly staff also helped me and my girlfriend with our ring sizes. Caution- If you're parking along Riverdale Ave., make sure you pay the Muni Meter ASAP. Traffic cops love that area. read more

A good old fashioned reliable jewelry store. Knowledgeable and trustworthy people. I brought my watch in for a battery. Turned out it didn't need one but they taught me some valuable things about my watch. read more

What a fantastic jewelry shop -- it is very quaint and the service is outstanding. Not often do you find such kind and considerate people who genuinely care about your jewelry needs, prompt and more than reasonably priced. John -- the store owner is wonderful, makes you laugh and then does quality work with the jewelry you leave to be repaired. I thought I was just getting my jewelry fixed but instead I got a feel good experience, for a great price and had the chance to support a local business that is a treasure to the neighborhood. Highly recommended! read more

This place is perfect. Everyone, especially John, is kind and knowledgeable and you can feel good about leaving your precious jewelry with them. The repairs are incredibly reasonably priced as well. I used to get my jewelry repaired here for years and moved away a few years ago. Since then I have been to many other unhelpful, cranky, expensive jewelers and after having been back this past weekend, I realize it is completely worth the trip uptown. Expected to go in and drop my repairs off, but left with a huge smile on my face from the wonderful service. read more

The humans who run this store are amazing. Value, service, generosity in recommendations and all together remarkable honesty. I've shopped, and had things repaired here for over 20 years and John - the owner - is altogether a wonderful person. read more

I recently went to have a gold chain repaired at a local jewelry store. When I heard the price I cringed and walked out. My friend told me to try Browns Jewelers on Riverdale ave and boy am I glad I did. The cost was minimal and the repair was beautiful. I will send all my friends here for sure. They treat you fair and do great work. read more

Brown's is the best jewelry store ever - and I speak from experience. My Dad owned a chain of them. I brought in one necklace needing a new clasp, one pair of earrings with a post too big for my ears, and on watch needing a new battery. I paid $6.75 for all of this. I will go back to check on another repair and purchase a pair of pearl earrings. Great experience and well worth a trip to northern Riverdale. read more

This is a really nice locally owned jewelry shop. They've been very helpful every time I've come in, even when I made it clear that I wasn't planning to buy anything. They once fixed my watch, and when I offered to pay they told me not to worry about. That's the kind of behavior that breeds loyalty! read more

Unbelievable experience. I was nervous about going to a Jeweler when I was ready to buy an engagement ring. I didn't know anything about diamonds or gold - or their value - and worried that some "shyster" would try to take advantage of me. John at Brown's put me right at ease. With a grandfatherly "every guy comes in here nervous" approach, he calmly explained options and met with us several times to create the perfect ring. Reasonable prices. Extraordinary customer service. I will never go anywhere else. read more

Just got my watch adjusted here today. I was greeted warmly, helped immediately, and had my watch back in under 5 minutes. Price wasn't bad either ($10). I'll definitely be back to get my batteries changed. read more

My watch had died, and was driving me nut all day not having it working (but carried it around in case i ran in to a jewelry shop). I was having a movie day with my Grandma in Yonkers and she needed to stop at the a&p on the way home and told me to run across street to Brown's for new battery. My Grandma raved about this place and said she's been going their for a long time (and a lot of my awesome christmas gifts came from there apparently). The guy that fixed my watch and the guy at the front were both super friendly! It took the man about 5 minutes to replace the battery and was $6.75. I was very impressed with have fast it was and how great the price was. I will definitely be returning! read more

Took a family ring to be resized for my son's fiancee, and they treated us with kindness and care and a little humor. Bless them!

Dear Brown Jewlers, Thank you for putting a large gouge in my Movado Vizio Watch. You also scratched the side of my stainless steal case and dented the rear cap. You were the first non factory battery replacement, and were an utter failure. It took me a month to notice the damage because I didn't have the occasion to wear it, so I kept it safely stored in its factory box. I try to keep my valuables nice, and treat my watches well. Shame on me for not visually inspecting my watch more carefully before I left the premise, as I could not expect a jeweler to handle such a basic task so poorly. Did you use my watch as a training tool? were you distracted, and having a bad day? I have no personal gripe with you as you are a very nice person to have a conversation with. This is your workmanship however. No I can't prove it, but I have no reason to lie as I'm not seeking any reparations. Buy jewelry from this place people, but know you are placing your valuables at risk when you are handing them over. read more

Brown Jewelers - Gouges from having my battery replaced. - Jewelry Near Me - Bronx, New York

I came to this place to get my band and battery replaced on my watch that I had just neglected for so long. I was welcomed at the door with a smile. The staff here is very engaged and they all have a genuine concern for each of their customers. I have two other watches that need batteries replaced and needless to say I'll be coming back to this friendly neighborhood jeweler. In and out in 10 minutes and very affordable, can't beat that! read more

Repaired my items just fine. But when. They broke again they wanted me to begin all over again. Don't they stand behind repairs?

Awesome. I can here on a Friday afternoon hoping they could repair a necklace. I expected to pay $10-15 and have to pick up in a few days. By the time I paid the meter right out front, they had fixed it and charged me only $2! I'll be back in a heartbeat next time I need. read more

Well worth the trek here to Northern Riverdale! The staff were incredibly friendly, knew just what my necklace clasp needed, and cleaned everything too. Great prices and great service go a long way with me :) there was absolutely nothing sketchy about the place and I highly recommend it! read more

Just had my first experience with Brown's Jewelers and I assure you it won't be my last. I dealt with the store owner John, who was not only courteous but extremely knowledgeable. They resized my new watch, fixed my wife's bracelet and installed a new battery in another watch in about 15 minutes while I waited. Couldn't have been any happier with the service I received at this family owned and operated business. read more

I lost the stone to my grandmother's engagement ring. The ring had great sentimental value to me. My husband took it to Brown's to have it cleaned and a new stone. The ring is absolutely beautiful now and I'm just so happy. read more

Great small family business in the neighborhood. I needed to replace the batteries on a couple of watches and it was done fast. Best of all ,after shopping around they were THE ONLY ONE who had the CHEAPEST PRICE and I compared all the way from the THE NORTH BRONX WAKEFIELD to as far as FORDHAM ROAD with no luck. Check them out FDNY,NYPD BROTHERS & SISTERS. read more

I had jewelry repaired and my bracelet and ankle bracelet broke within one month of repair. My bracelet, which fell off my wrist had sentimental value and I had it for over 20 years. In addition, unauthorized work was done without consulting me which added to the repair cost. I will never use or recommend this store read more

This is a very charming little store with honest sellers and great prices, too! I and my husband were overwhelmed by the politeness and service they provided us with. We bought our beautiful wedding rings there , and although mine was too large , the replacement arrived only on the next day , of which I was immediately informed via phone. It's a real "jewel" among jewelry stores !!! read more

Brown Jewelers is outstanding! Through the years, they have successfully repaired my watch, re-set a pair of earrings, and replaced a stone in a ring (discovering and tightening other loose stones on it, as well). They are honest, reliable, prompt and extremely reasonable for their top quality work. Lovely people, too. I'm blessed to have them in my neighborhood. read more

They are honest, quick and pleasant. I brought my engagement ring here a few years back to be resized during the busy holiday season. They got it back to me quicker than I had expected and did an amazing job. I recently went to have my rings cleaned and see if I could change the bale on a silver pendant. They advised that I not change the bale because it would damage the charm because it was soldered on. And cleaned my rings and necklace for free. Unheard of. This is the only place I would trust with my jewelry! read more

I brought 2 heirloom alarm clocks in to be fixed. He said the mechanism couldn't be repaired and replaced it with a cheap China battery mechanism for about $!25 each. So I don't have the alarm function, and I have to unscrew the back to replace the battery. They did not return the original mechanism.Well, one of the replaced mechanisms just broke after about 1 year. I could go back and ask him to fix it again, at my inconvienience, and I don't know if they will, or if they'll charge me again. Time and money wasted, read more