Mark came by to fix our fridge. In doing so he damaged the wall and the base board, then left…read morewithout mentioning it. When I saw it later that night I called him. He apologized and said he would fix it. I have called him several times in the last two months and he said he would fix it every time. He hasn't responded since. The fact that he damaged the walls without saying anything and his subsequent lies about fixing the problem show a lack of integrity. On the fair side, he came and fixed our refrigerator quickly and it has been working ever since. Which makes it all the more disappointing that he chose not to say anything about the damage, then lied about coming to fix it.

This is my second review of this terrific repairman. This time, I called to have my refrigerator…read morerepaired. As before, he was prompt, thorough, polite, and efficient. He responds immediately and shows up when promised, he does great work and cleans up after. I highly recommend Mark for any appliance repair. He's a hard worker, an honest man, and a real pleasure to do business with.

PC Richards needs to award Eddie Morales for his outstanding performance in every aspect from the…read moreknowledge of the appliance to the sale of the transaction... Will always go see Mr Morales for the exceptional service

Fast same day service. Fixed my fridge within half day. If you want fast & painless process, they…read moreare the one.

Junior is A+ in my book. I thought my washer was going to be a simple repair…read more I explained the problem. He thought it was something that would be simple. He took one look at the washer and said it wasn't worth the $$! What!?!?! A Service prof'l not trying to gauge you for a repair??? He gets added to the reputable provider list!

Scammer...do not trust him .he lies .he will upcharge you for parts.he will not show up when he…read moretells you he will and he will pretend something is fixed when it is not.

Steve was very professional & knowledgeable Quick response…read more I have called appliance Doctor in past Very satisfied Steve is a "DOC" that still does house calls

Steve is great! Always comes quickly and analyzes the problem quickly. He will tell you whether the…read moreappliance is worth fixing. Highly recommend!

Our Samsung refrigerator door closing mechanism. broke. I contacted Samsung their rep provided a…read morecontact number after calling and having to leave a message. I was not contacted for 3 days. Home services called between 1 and 4;30 pm and left a message. Before I could call during the next business day. I received an email that after their 3rd attempt, my repair ticket was being cancelled. They ONLY attempted to contact us ONE time. An out and out LIE.

They have us a very good price. They came same day. They had the part in stock. They were flexible…read more They fixed the issue. The price was very reasonable especially for same day. We strongly recommend them.

Abel is courteous and skilled- his workmanship is excellent and he always takes care of the house…read morefrom any damage that moving large appliances often causes. Fair prices and effective repair. He is my go- to repairman

I wish I could give a higher rating, but his customer service and technical skills are abysmal. He…read morecharged $350 to fix our microwave (blown fuse) the first time. Two days later, it stopped working again. We called him back, he came the next weekend and fixed it again, but couldn't tell us why it happened again, or how to permanently fix the issue. A few days later, it stopped working once more. So we called him again, he came a third time. Again he couldn't tell us why the microwave we've used without issue for almost 3 years was suddenly malfunctioning, and why his fix was not permanent. It's been extremely inconvenient to have to keep rearranging our schedules to work around his, because he 1) refuses to come in the morning, and 2) shows not one ounce of remorse about the fact that he's not doing a good job. If you have to do something three times over, then maybe try something new: consult a colleague, refund the fee. At the very least, admit fault, apologize and work with the customers to find a convenient time that works for both parties. It's currently the third time since he first "fixed" the microwave that it stopped working again, and I'm sitting here exchanging texts with him, begging for him to come before 10am on Saturday. He refuses, calling it "blackmail", and also refuses to refund our money. He's the one blackmailing us, refusing to come before 1pm because of traffic. Not another obligation, not a job, not childcare to figure out. Traffic. Convenience. I would never work with this guy again, it's been such a headache and he has no sense of proper customer service. We're out $350 dollars, and despite his 90 day warranty, he refuses to refund our money. If you can find another repair person, do it.

Nick to the rescue, again! My washing machine was stopping…read morein the middle of doing a load of laundry. Always when it was the most full of water! Nick came and worked on it. It was a tricky situation that required 2 more visits. But he made those visits and got it working - better than it was before the problem! Replaced the agitators in addition to fixing the problem and now it's great! Nick really knows what he's doing. You can see the competence as he works. Highly recommended.

Nick is the real deal! Professional with a friendly demeanor and fair pricing. Nick fixed my fancy…read morefridge within 2 hours and didn't mind entertaining my curiosity about what the hell happened to my fridge along with how he was fixing it. I definitely recommend Nick to anyone with appliance issues. Thanks again Nick!

The freezer in our garage stopped working after only 3 years! Needless to say, we were very…read morefrustrated and disappointed. We found AV Appliance services through an internet search after reading so many positive reviews. Victor came the next day after we made the appointment. After a quick look at the freezer, and a long time defrosting the issue, Victor was able to fix it for a reasonable price. Fingers crossed, everything has been great so far. Victor showed us what to look out for to prevent this issue from happening again. Will definitely use these guys again when we have issues in the future!

Update: I have used AV Appliance four times now. Each with perfect results. Most recently Robert…read morefixed the ignition on my Kitchenaid gas stove. In the past he has replaced the board on my GE fridge, replaced a baffle, and repaired a water hose. In each case he was on time, arrived with the pets he needed (I guess based on the quick description given on the phone), and charge a very reasonable fee. This is a great "go to" appliance repair outfit. Robert know his stuff. Recommend very very highly.