Called Dockery Appliance today for my oven repair. Doc said…read morehe could send someone over in 20 minutes. True to word Juma came, analyzed and repaired. Prompt, courteous and knowledgeable at a reasonably fair price. I highly recommend this local family business.

Another Dockery's visit (same day!) to service a GE refrigerator and another edifying experience…read moreconfirming the integrity of the most reliable repair service company I have ever had the pleasure to work with. All of my questions were expertly answered, and each step in diagnosis was perspicuously detailed. Informed by years of experience, Ijjumaa's chain of deduction and reasoning flows effortlessly. By the time he reached his conclusion, I felt no surprise and had a pretty good idea of the range of costs i faced. After clarifying my choices, he explained avenues for resolution and their practical (part options, time and logistics) and financial ramifications. He suspected that the $150 part (plus labor) was malfunctioning temporarily, having been frozen. Where Dockery's might have charged me for a part that was not working before removing it, they chose to invest in my trust by reinstalling the part and recommending a procedure to follow after he had left and the fridge had completed it's defrost cycle.

Reasonable pricing, responsive customer service, thorough technician -- cannot more highly…read morerecommend! Fixed my 1962 Royal Rose after others had deemed it beyond repair. I am so glad I reached out to them and you will be too!

Belgrove was very responsive to our online inquiry and request for assistance. Having a vintage…read morestove in a historic building, with limited funds, Carlita offered an online consult. Didn't t know how that would go but it was Awesome. Step by step She walked us through taking pieces apart to expose areas of concern. She was patient, kind, and very thorough. Carlita enabled us to confirm safe operation which was enjoyed by many. Thanks Carlita!!

Excellent communication and arrived when he said he would…read more Danny was very knowledgeable and let us know we were better off getting a new washer rather than repairing a part which would not solve all the issues that are yet to come from a 20 year old Miele dishwasher. Did not try to sell services. I saved this business and plan to use their services when the time comes. Left a great impression.

Everything went well. Danny is wondetful. He was on time,…read moreefficient, neat and clean and did a great job of replacing the waterline to my refrigerator that had been leaking. I highly recommend D&M Appliance Repair. 5 Stars

1/7/2021 I called…read moreTiso appliance store, and Peter C., the owner answered the phone. I asked Peter to please dispatch a repair person, to look at and (hopefully fix) the mechanism in my stove's oven ... which had suddenly stopped working -- on New Year's Day (Jan. 1, just a few days ago). About 2 hours later, Mike from Tiso called me when he was on his way, and he gave me his ETA. He arrived in less than his stated ETA -- and of course (smile) he was wearing a face mask -- just as I was. Within about 8-10 minutes, he had fixed, and tested the oven ... after carefully explaining to me what had been wrong. I paid by check, and he gave me a receipt. One, two, three!! All done! :). As I have before, I HIGHLY recommend Tiso Appliance store -- whether you live in Pelham (as I do) or not.

Nicholas Tiso had my stove not working so it didn't turned on and I called them and Nicholas told…read moreme that I had to buy a new one and they said they would charge 1,345 for a 2007 stove that ended up not working, then mark almost started a fire thank good I live 3 blocks from the fire

Amazing. They responded extremely quickly, even on a Sunday to a holiday weekend. Very…read moreknowledgeable and lovely demeanor.

Wanted to mention also that Mike is so great with all of his skills - not only did he fix my dryer…read more(that was stuffed with lint, and didn't try at all), he is working on my gas oven currently and he also fully removed and installed my furnace and HVAC system. I am super impressed with his skill set and reasonable pricing. He cleans up after his work and is always on time.

Only slightly worse than useless. The first time they came, their repairman couldn't identify what…read morethe E50 problem with the washer/dryer was, So he said that as the drain pump was getting a bit warm in normal use, it must need replacing. At huge cost. Then, when this didn't fix anything, they refused to come back to actually fix the problem for about a year! Finally he did agree to come back to do the job properly when another error code started appearing! E21 (drain pump problem) But this time, despite his being about 20 years younger than he had been a year earlier, he had even less than the vaguest idea what was wrong and didn't even know that if you have a drain pump not working, the water won't pump out of the machine. So if you open the door, the undrained water will cascade all over the floor! Somehow I wasn't confident enough in his diagnosis that I now need yet another drain pump along with almost equally expensive sensors 'and sundry boards! What was surprising was how disinterested the manufacturer Magic Chef were in all this incompetence on the part of their AUTHORISED service technicians

They don't know what to do I had a bad experience with them…read more They came to fix my stove They couldn't fix it So they asked for money to go get some parts They never came back also they don't answer when I call Basically they are scammers

Not happy with them at all. The tech came out, didn't have to pull my dishwasher out, didn't have…read moreto change any parts, just removed a few pieces of food from the dishwasher and they charged me $250.00!! This is insane, the job took about 25 minutes. I will never use this company again and will not recommend them.

First time I contacted Jerel for several issues regarding a 13-year-old washer/dryer. We spoke over…read morethe phone, and he didn't charge me a separate diagnostic/home visit fee because he knew from my description what parts were needed and how long the repairs would take. He arrived two days later with the necessary equipment/parts and within less than two hours he took apart both machines and replaced the broken parts and moldy washer gasket and also vacuumed out the dryer since so much lint had accumulated around the burner that it could eventually cause a fire. Everything now working like new. Totally professional guy, easy to work with and worth every penny. He went over and above what was expected in every way.

One of the best service professionals I've ever dealt with hands down!!! Especially these days…read morewhen good help is hard to find. He's repaired my washing machine and oven door. Details... --on time --communicates issues and timing accurately --let's you know your options, even if he won't make as much money on a repair --comes when he says he will come --very responsive --very knowledgeable about home appliances and even some other stuff --professional and friendly --respectful of your home (cleans up any mess, takes trash with him, etc.) --reasonable prices Very happy with my service, and he will be my go to appliance repair professional.