They are extremely rude and don't do the job correctly, especially the lady at the front desk. They…read moretook the paperwork that I was supposed to keep and refused to give it back until I called the police again. Avoid this business at all costs. They should not exist.

Unbelievably rude. Nasty behavior. Beware beware beware. Will tow your car on a sunday, but claim…read moreyou can't pick up because the office is "closed" even though someone is there. So you're open enough to tow a car and hold it but not open enough to let me take it less than - 1hour after it was picked up forcing me to pay for that days storage fees. Thats stealing, thats robbery.

I will never forget this night and never forget how Hawks Towing came to our rescue. On the night…read moreof 12.14.24 my father had passed away, after leaving my mother's home in OC we were driving back when we got a flat tire in Lynwood. This is an area we are unfamiliar with and let alone we ended up pulling into this sketchy area as it was the closest off the freeway. It was so scary and we had to abandon our vehicle due to not being able to get roadside service right away. My family and I had to leave our vehicle behind an alley and run to find a safe place to find a tow company. I called a few places and they told them our situation and they were quoting $600+ plus to tow and drive us back to the Valley. I ended up finding Hawks via Yelp and decided to give them a call. I ended up speaking with a nice individual and he quoted us half the price. They came to our rescue and had to bring a flatbed due to the type of vehicle we had. He drove us all the way from Lynwood to the Valley. After going through such a traumatic and sad incident with my Father the Owner of Hawks drove us to our house safely he was kind, compassionate, he kept my sons spirits up and made us feel at ease and just safe. He will forever be our guardian angel. Professional, honest, hard working and kind. I would highly recommend Hawks! Thank you

We needed to have a vehicle picked up from a dealership and taken to port for shipping. The driver…read moreshowed up on time and went straight to where he needed to go. Communication was good throughout the whole process. Also, they charged a fairly priced flat fee whereas other companies tried to sneak in a per mile fee!

Good guy. Very fair. Eddy helped me out with a tow…read moreimmediately and fair price. I'm glad he's my neighbor!

Work performance was fine, only needed to tow my car to tire shop. The only problem I have with…read morethem was that they were late and keep delaying their time of arrival. Cost was reasonable and initially I thought they would be punctual but their delay threw my schedule off a bit for that day.

Jessy O from M&M Action Towing, you're my hero! I was…read morepanicking, locked out of my Tesla with no phone or wallet, far from home and worried about getting to work. You comforted me, showed up early, and solved everything quickly. I'll always remember your kindness. Thank you so much!

Today, we had an extremely unpleasant towing experience with Marcos, and I would not recommend…read moreAction Towing because of it. My wife got a flat tire in San Gabriel, and ordered a tow through AAA. A while later, we get a call from the tow driver, Marcos, who said he was at the location. My wife told him she did not see him, and that on the map that AAA provided, he was down the street. Marcos then berated my wife telling her that she gave the wrong address and that she needs to be careful and more specific when entering the location, and that we were in a different city from the address listed. Mind you, AAA is the one that provides the location and provides a map, and the address he was at was not even 5 minutes down the road. Accusing your customer of entering the wrong address is very unprofessional, and it was something we didn't even do. A few minutes later and Marcos arrives at our location, and said that "AAA gave him the wrong address," and asks us if we have a spare, we say no. (We received this car from a family member, and they told us we didn't have a spare). Marcos proceeds to drive the car on the bed of the truck, scraping our front bumper on the bed of the tow truck. My wife and I leave for the tire store in a separate vehicle and arrive there before Marcos. Marcos drove the car down off the truck, again scraping the bumper of the car on the tow bed, and proceeds to tell us that we did have a spare and to "not trick the driver." Mind you, we did not know we have a spare, and it means he opened our trunk without our permission. There was literally no reason for him to do this, and again demonstrates how unprofessional Marcos was. I opened the trunk of my wife's car, and sure enough, items were moved to the side indicating that someone moved the items in the back of our trunk to check for the spare. I have to ask, what would we even gain by "tricking" the tow driver to say we didn't have a spare tire? Why did he feel the need to open the trunk without our permission? In short, Marcos was unprofessional, accusatory, invaded our privacy, and did not treat us, nor our vehicle with respect. I would absolutely NOT recommend Action Towing, and I think AAA should end their partnership with them.

Understanding that when you come to an impound yard you may be going thru tough times as it is…read more Specially with this covic 19 epidemic. Life for people that arrive to this impound yard has taken a toll one way or another for the worse at least for that moment having the most valuable item removed from them. With this in mind please realize that by the time you arrive at this place you will not receive any time of care or understanding. Damages or missing personal items will go unaccounted for and good luck attempting to discuss any fees or special arrangements with anyone there. Document and photograph any items any damages as proof for she said he said won't cut it here. From the drivers not handling vehicles with care to unspoken complaints .Best of luck if you ended up here for some reason let it be your last time and trust me you'll see why. Summary; Worse customer service, worse handling of vehicles impounded and property in it. Watch yourself and posted signs so you won't end up here. Good luck and remember all OPG's are govern and monitor by the POLICE COMMISSIONER OFFICE file your complaints with them instead. God bless.

I got lock out of my car call,them they came in 30 minutes!!! and charge me a very reasonable price…read more(half) of what another place was charging me. I recommend this and I will call them again I need a service from them without a doubt

As a girl, it is really hard to find a decent mechanic that won't up charge you simply because you…read moredon't know any better. I've encountered this many times in the past but never with RAC Auto. Not only do they treat my car, as if it was their own, they are super, reliable, dependable, and affordable. You won't want to go anywhere else once you've gone to RAC Auto.

Very professional Very fair pricing and job done right! Very polite and positive attitude...A+++ in…read moremy books I take all my car needs to Ryan at RAC auto and always will...Go here to get the job done professionally

My car got towed called in the morning talk to the main staff he is super polite and helpful which…read moremany towing companies are not I also called after hours talked to night staff Amanda was so kind and try to help him

Went by on 7/31/26 to arrange a tow and the place is vacant and the yard is cleared out. Looks…read morelike they're closed down. Another decades old local business gone.